Indira has a great location, is super nice (I love the wood borders around the windows,) and has a great staff. I love being given complimentary coffee on a cold, rainy morning. Not to mention I liked my haircut, and was able to use a discount coupon they sent me in the mail. Whoo hoo! Thanks Indira, I can't wait to come back! [Weird, I notice that have the same profile name as the person who commented before me...] read more

Not sure about other stuff but definitely don't go here for massages. Pure down the street much better. They feel like that girlfriend you had that offers to give you a message and it's just awful and you have to fake it for 60min. At least gfs I've had that were bad you have to fake it for a lot less time. I mean how do you just say stop and get up and leave? I just kept hoping it would get better, never did. read more

I tried this salon in my never ending journey to find a stylist as good as my one at home in Seattle, and I'm so glad I did! When I arrived they checked me in, took my coat, and offered me a complimentary cup of tea. Right away my stylist, Chaz, came out and was ready for me. It was so nice not to have to wait for a long time. The salon itself was very clean, modern, stylish, and hip. The people at the counter were all smiles and very friendly! I am a very very picky hair customer, and I was having my very long hair cut short at this visit. Chaz did a terrific job and I am so happy with my haircut! Not only do you get a scalp massage and hand treatment with your service, which is very relaxing, but my stylist was really funny and we had a great time chatting. I really felt like he listened to what I wanted, made some suggestions, and gave me on an honest opinion on what I wanted. He even asked how I took care of my hair and how much I put into styling it, something I consider the mark of a great stylist! During my haircut he was confident, quick, and efficient, but he also took the time to make sure it was done right. After a blow dry style, he suggested I schedule my next appointment in 6-8 weeks to keep up the cut, which I did. He also asked if I wanted any product, but when I said no, he didn't push it at all. When I was done, he walked me up to the counter, gave me his card and THANKED me, something that so few businesses do these days! AND if you go the website right now, they're running a special 20 off a 60 dollar service, so my cut was only 40 dollars! That's a GREAT steal! But i won't mind paying the 60 next time either! They also have a varied level of stylists, so you can receive a cut anywhere from 40-60, which I feel is very good deal for that level of salon! All in all a great salon experience, loved my haircut, and much prefer this to any of the salons I've visited in the area! I highly recommend it, and I highly recommend Chaz! read more

My only regret is not finding Jennifer sooner! I've been trying out different hair salons in Chicago (an expensive feat) and just haven't been able to find a hair stylist that has gotten it right. That is, until I went to Indira and was lucky to be paired up with Jennifer. She thoroughly listened to me during the consultation and asked me the right questions to make sure she was understanding what I wanted. She was very up-to-date with latest trends and looks, and made it very apparent that I was in good hands with her. Thanks again Jennifer! read more

Anna is wonderful. Great cut and personality. My only suggestion is for front desk staff and some hairdressers to be more welcoming. Came in recently for a bang trim and the stylist did not introduce herself. read more

Amazing massage by Christoph - horrible customer service. My boyfriend booked a massage for me (this was a surprise) and provided them with his credit card information (which WAS notated on the account and verified by two other people after the mistake occurred). He asked them to put any charges on his card and this was re-confirmed when they called to confirm the appoint the day before. I was elated and feeling so relaxed - felt grateful and happy that my boyfriend had planned this for me. Fast forward to checking out - they asked me for payment. I paid, and if you have any sense of what I even felt like at the time, this clearly was brought up to my boyfriend and he was just as upset with me because they completely ruined the entire experience. I left questioning why would my bf go to this extent and not make arrangements to pay...maybe it was a mistake...I could go on. This massage, btw was Sunday, Feb 4th. I called the salon to speak to a manager on Monday, the woman who answered the phone verified that my account was notated to charge my boyfriend's credit card. I was told it could take 24 hrs for the manager to call...24 hours later, NO CALL. I call back and another woman answered and asked details - she also verified what had been notated on my account. Here we are, Thursday and the manager had the audacity to call to refund MY card and turn around and charge my boyfriend's card. ARE YOU SERIOUS?? How does that FIX the fact that they completely ruined the experience for me and my boyfriend. If you don't think that you would question why someone would go to the extent of booking a surprise massage for you and then have you pay then you are unique. The woman who charged my card and asked for payment was NOT the new person being trained, I know because she checked me in, so don't use that as an excuse. The least the salon/spa could of done is refund me. This place is a joke and I actually feel bad for the people who work there because they provided good service but I (and my boyfriend) will NEVER recommend or come back to this salon. You should be ashamed - bad business and the worst management. read more

Lovely experience here! Isabel was my hair stylist and she was absolutely phenomenal. FABULOUS salon!

I got a last minute appt with Vanya who is one of the more seasoned and expensive stylists. I have been looking for a new stylist and thought her expertise and approach to hair as art was perfect but it was the worst cut I've had in 20 years. Butchered the bottom to thin it out and left the sides too long. One of those situations where you want to go back and have it fixed but are terrified of further butchering. read more

I started going to indira a little over a year ago. My esthetician is Candy. She has been amazing. She has helped me feel refreshed and beautiful even when I've had a bad break out on my face. The indira salon staff has always been so wonderful as well. They definitely make sure you feel pampered from the moment you walk through their doors. It definitely one of my favorite places to go when I need a self pick me up and candy is my favorite person there. She is professional knowledgeable and very caring. read more

This salon is close to my house, so I thought I'd give it a try- once for a brow wax, and once for a cut. Both were really unsatisfactory, and I won't be back. Specifically, the cut was not good. I was very specific that I dislike layers around my chin, but somehow that's exactly what I got! I went in for a quick clean-up and ended up with a bunch of choppy, shaggy layers- exactly like a mid-90s Jennifer Aniston cut. There are about a million salons in Lakeview, so I would skip this place. read more

The space is nice, everyone is nice. I went for a mani/pedi. First, it was relaxing and nice. The soaps, the massage, yadda yadda. was all fine. The guy was very nice and we chatted for a while. The problem - nails. Looked like I could've done it myself. This service is WAY too expensive to come out of and have to do the color again on my own. Making matters worse, I got a parking ticket because they took 2 hours (30 minutes to get in). Will never be back. read more

Gabby is the absolute best!!! I won't go to anyone else in the city anymore after having Gabby do my hair- great colorist, stylist, and all around awesome person. read more

Being a new spa on Southport I decided to try it for a pedicure. Although pricey 60 or 70 dollars for a pedicure- I thought I would treat myself to a spa experience. The buiding is beautiful - private pedicure room, and friendly people. However, the seat was uncomfortable, water cold to soak, stylist clumsy- kept dropping things, nails looked like something I could do myself- the message was short and not relaxing at all. One would expect more special services for the price of this service. For $40 you can get a great manicure and pedicure down the street at Pinkys - great messages and always look great. Very disappointed really wanted a good experience- Will not be back! read more

I've been coming to Indira for over a year right now and absolutely love my cuts and color . I have short hair and am really particular about my cuts as one bad cut can really ruin the look. Audrey is one of the best stylists I have ever met. I dont think Ive had a bad cut from her and each and every time it just keeps getting better! Today I spoke with Quincy and he was BEYOND accommodating with my schedule. I cannot say enough good things about Indira! DO yourself a favor and check them out! read more

I have been to Indira twice for facial and had it done by Mandi. She is a very sweet person and really talented. I loved her massages a lot & the facial was also very relaxing and helpful to my very sensitive and very oily and acne prone skin. The front desk people are also very friendly and no one there forces you to buy their products but do tell you about the benefits and good things about them. I once requested them to reschedule my appt. just a day before b'coz of a surgery and they accommodated me immediately. The place is very clean and calming. And you don't need to change outside in a bathroom and wait for your facial like some other spas. I truly enjoyed my experience there and would continue going there. read more

This salon is amazing. First of all, it is so clean and gorgeous which is so refreshing from your typical salon with hair all over the floor. The staff offers coffee or tea while you wait. My haircut with Chaz was like a spa experience. It's started with a scalp, neck, and shoulders massage. Then while washing my hair, he stopped to massage my hands while the conditioner was settling. Chaz is an amazing hair stylist and definitely knows how to work with all types of hair. I've seen him twice now and I'm always so happy with the results of my haircut. Definitely recommend going to see him! read more

Elizabeth has consistently given me some of the best colors and cuts of my life. She even fixed a hideous hack job from a previous salon that I thought was unfixable. She offers helpful suggestions and is a fun person to talk to. The salon itself is relaxing and accommodating. Highly recommend. read more

Lovely facial from Mandi! Very informative and enjoyable. A full body massage with a steam and clay mask facial.

Absolutely loved the salon. Jennifer did my highlights and they turned out great. The scalp massage was great and everyone in the salon was so friendly. Glad that there is finally a good Aveda salon in Lakeview! read more

So far I have gone here twice and I believe I have found a permanent stylist in Kacy. I always have had my appointments at 9am which is when the salon opens so I have had no problems with starting late. The staff is really very friendly and welcoming. I felt comfortable the moment I walked in. Kacy is so nice and she does a wonderful job. I have always been very satisfied with the haircuts I have gotten. She does a good job of interpreting what you want your hair to look like and making it look great! Not only that, but she taught me what I needed to do exactly to make my hair look the same as she made it look after she was done styling it. She is very helpful and willingly gives out many different styling tips. A head massage and arm and hand massage is included in the price of the haircut ($55 with Kacy (a senior stylist)) and they are both amazing!! Kacy is particularly good at cutting my bangs, which many stylists have had difficulty with in the past. Upon leaving she shows you all the products she used in your hair and also puts some makeup on you (for free). Even though she does this, I never felt pressured to buy anything like I have before at other Aveda locations. In fact, when I mentioned to her this last time that I just use cheap hair products because I don't really have too much money she didn't even try to get me to buy anything, which I found to be very respectful. I have never gotten anything other than a haircut here but after having a preview of their massages included in the haircut I definitely want to try a massage! Overall, this place is friendly, the environment is gorgeous and super relaxing, they offer a wide range of services and have different savings opportunities every day (they also have coupons online). I love this place and would definitely recommend Kacy to anyone!! read more

I was thrilled to see a new spa when I got off the Brown line at Southport, with Aveda product too! I stopped in for a last minute blow-out and the girl was super nice and quick. Oh, the wash/rinse bowls are flexible and really comfortable - I've never experienced those before. Plus, she gave me a nice shoulder massage w. Aveda oils before we got started! I think they are going to do great at this location! read more

If you are in the market for an amazing facial, Mandy at Indira is your girl! She is amazing. I almost don't want to write this review so that her schedule doesn't get more booked - haha. But seriously, she is the best. She explains the whole process to you, gets to know what you like, what works for your skin etc. She helped me create a great facial schedule leading up to my wedding last year as well. I have been to other Aveda salons in the past who have been pretty pushy about selling products to you. Mandy will mention the products, but is not pushy about purchasing at all, which makes checking out more comfortable than with many other Aveda employees. The facials are so relaxing and you leave feeling clean and glowing. Highly recommend! read more

I am done with this salon. I've been a client at Indira Salon and Spa for 5 years, regularly getting my hair cut and colored, buying products, and other spa services. I had an appointment scheduled to get eyelash extensions on a Friday. I woke up with a fever and hacking cough the day of the appointment. I called before the salon opened to leave a message about the cancellation. I called back an hour after they opened (of course no one bothered to call me) to reschedule and was told I had to reschedule within 5 days. Saturday I would still be contagious. The technician doesn't work Sundays and Mondays. I am a therapist, doctoral student, and a parent. I work 12 hour days Tuesdays though Fridays. I rescheduled the appointment with the manager for the Saturday after (3 days beyond their 5 day window). The manager called me back to tell me the owner said I would still be charged for the original appointment! It didn't matter how loyal I have been or how much money I have spent over the years. It didn't matter that I had rescheduled, just not within their arbitrary window. That is their policy. Fine. There are many salon's along Southport to get quality hair services. Thank you Indira owner for this opportunity check out and refer all of my friends and family to your competition. Reviewers: if you go here, your services will likely be fine. Just don't get sick or have an unexpected event come up. The owner has zero compassion and is loyal to none. read more

I purchased a Groupon for a facial here, and you had a choice of either the Green Science facial or the enbrightenment facial. I called to make an appointment, and told them I was using the Groupon for my service. When I arrived I was greeted and offered tea or water, always a nice touch, and didn't have to wait too long. My esthetician, Eleanor, was super friendly and greeted me and introduced herself and led me back to my treatment room. She knew I had the Groupon and asked which of the two facials I was interested in, and I decided on the Green Science one. She was great throughout the treatment and really listened to my skin concerns. I did have to pay an additional 15 dollars for extractions that I wanted to get, since it wasn't included in the Groupon, no big deal, but just a little fyi. After it was over, we did a mini make up session, and she just put some foundation on me. Overall, I had a great experience, I was just a little irritated that when I was checking out, the receptionist started to charge me the full price, and I explained I had the Groupon. She then told me a bit rudely, that I should I have mentioned that when I booked it. I politely told her I did, and even the esthetician knew. She just said, oh something must have gotten mixed up. Other than that little hiccup it was a nice experience and I would consider going back. read more

I have been coming to Indira for over a year now, and really love it. I am a fan of Aveda products, so I sought out a salon that had them, and you really get a good sampling of them during your visits. You are offered coffee, tea, or water. And every time I have visited, my appts started on time or early. I have had color and cuts with Julie, and a facial with Colleen. Julie does a great, professional job everytime I visit, which is usually monthly (I now get my cuts one month and color the next, more cost effective and now I get monthly pampering!). I am pretty boring and get the same cut most of the time, but sometimes throw in some shorter layers here and there with my long style. For color, I usually switch up the tones/color based on season, and she always has great input and keeps me in line when I try to go overboard or do a style that is not manageable for my natural color. (I suppose some people don't like that, but she is the professional so I take note) Overall, she listens well and makes recommendations based on my hair type, color and look I am going for. I mean what do I know, I work at an insurance company, so I love the advice. As many mentioned, you get several relaxing massages within your hair service visit, including a neck, temple, and head massage with oils at the beginning, scalp massage during your wash, and then a hand massage with a hot towel while your conditioner works its magic. Overall Julie does a great job, and the price is right for a cut under $50 and color around $100 (based on amount/length). I have only had one facial with Colleen, but I am trying to find a time to go back and see her. I spend so much money on my cuts and color, it is hard to budget in the facial as well! Colleen was very kind and knowledgeable. I can't remember which facial I had since it's been a while, but it was one of the normal ones they offer that lasts about an hour. It was very relaxing and you basically get massaged along the way. She started with a leg and foot massage with surprised me, but was nice. Then we got into the facial, which included many wonderful smelling products, along with a fabulous head, neck, face and shouder massage. I really enjoyed the whole experience except the extraction process which I am sure everyone hates because it hurts, but it is so necessary. At the end of the visit she gave me a coupon to save $20 on a different type of facial for my next visit. Don't worry Colleen I still have the coupon and will schedule something soon! They do suggest products at the end of visits, but are not pushy, and usually I end up buying something half the time, because I love Aveda. Also I saw people mentioned the parking issue. I live down the street so it is not an issue for me, but I have some suggestions since I live in the neighborhood. If you go during the day from 6am to 5pm, parking is free on any side streets, so on the weekend that would help many. There is a lot of pay for parking, just make sure you put in atleast 2 hours, better safe than sorry. Or its a hop and skip from the brownline Southport el stop. If its a cubs home game, good luck is all I can say, or take the train/cab it. I really love going to Indira and would suggest it to anyone, let them know your price range when booking your appt and they should be able to accommodate. Wow this review turned out to be really long, can you tell how busy I am at work on a Friday afternoon? read more

I go to see Anna for haircuts here. She is on the more affordable end of the spectrum and an absolute delight. Every time I've gone in for a hair cut, I walk away feeling amazing! My hair is a little tricky, due to medical problems it thins out in certain areas and I've been embarrassed about getting it cut because of facing judgment from hair dressers as I have in the past. A few months ago I went in for a consultation. I showed Anna my bald patches and asked her if she could work with it and she said she could. Not only did she do a great job at hiding the bald patches, she also did an amazing job at styling and cutting my hair! There was no judgment, and no settling for a lesser haircut because my hair was too thin. She did not ask any invasive questions about it either, which was a huge concern for me. Since that consultation, I've been in three times to have her do my hair. My latest cut left me feeling so great that I felt this review had to be written. She is great at getting the style and cut down perfectly. She is incredibly charismatic, very talented and sweet as can be. I'm so glad I found such an amazing hair dresser! Indira itself is a very welcoming salon. You even get a nice hot towel and hand massage when they wash your hair, it's a nice taste of luxury! Scheduling appointments is easy and the staff itself is always very friendly. I always look forward to coming back. read more

My experience is always wonderful at Indira Salon! My very first trip there was to purchase some Aveda products and I was so impressed with the front desk people that I called later and scheduled a haircut. I was referred to Anna, who was the first person to provide a haircut I really liked in over 2 years, and she consistently does a great job! The people at the front desk are great about greeting customers and offering something to drink (I like the Aveda hot tea). This is such a meaningful gesture, not only for me but for others, I'm sure. One never knows what kind of day a person is having and to be greeted personally and offered something to drink is always welcome. The haircut appointments feel to me like a mini spa time with scented oil massaged into your head and a shampoo, cut and style, plus a hand massage with Aveda hand cream. It's very relaxing! read more

As a first time potential client, I made an appointment for an "Express" Keratin treatment which, I was told, was $100 and that I would be charged in full if I didn't give at least 24 hrs cancellation notice. I was fine with that and gave them my credit card UNTIL I received a call the next day "TO CONFIRM" that instead of an Express treatment, "THE OWNER DECIDED" that I should have the full treatment which was $300 and they were booking me as such. NO ONE THERE HAD NEVER MET ME! I laughed and told them that it was impossible for someone to suggest a treatment on someone they've never met and promptly cancelled the appointment. read more

I've been seeing Cassandra for a little bit now. She always does an incredible job. She listens very well to what I'd like and provides some suggestions along the way. I always have a very relaxing experience. They offer water and tea while you wait. I love the Aveda products that are used here. This has been my favorite salon I've visited in Chicago! read more

I have been Colin's client for about 2 years now and I have made going to him an essential. He truly is an artist of color and cutting. He sees hair with such precision and talent that he can give you exactly what you are looking for in the most efficient and beautiful way. I can vouch as someone with unruly curly hair that needs help with feeling kept and touched with a glow. If you want some of the most natural and amazing hair coloring along with a great cut, then Colin is your stylist. He works magic. read more

Megan is absolutely wonderful! I have had many facials over the years and she is by far the most knowledgable and helpful:) She assesses my skin each time and actually listens to my concerns/hopes to achieve from each facial. I will not go to anyone else, she is so great! And super friendly! read more

I had a great experience! Everyone is so friendly, they gave me some delicious tea when I got there! Really enjoyed my facial by Mandi today, she did an awesome job! I was totally relaxed and my skin feels amazing! Definitely better then any facial i've ever had. She gave me great pointers about my skin care routine. I originally used the groupon and then ended up buying another facial and booked it today! Only reason I am giving it 4/5 stars is because I felt some pressure to buy products (which I know is part of the deal because it is an aveda salon), and since I'm a sucker I did buy the exfoliator, so we will see how it goes. But defiantly will come back to Indira and Mandi in the future! read more

Just stopped in for my new client haircut last night and I'm definitely coming back to this Aveda salon! They opened up their new location (still off Southport brown line but a block or two south of the old location). This new location has an upstairs with additional spa services (massages, facials, etc.). My stylist was Nicole and she was super nice and helpful. She made me feel so comfortable that I walked away doing something newer than I wanted, but absolutely love it! I think it's GREAT that this salon has a rewards program that makes me want to keep coming back for more services and schedule my next haircut ahead of time. read more

Wonderful facial with Kym and massage with Kayla. They were both very good. Elemental facial includes a lot of massage on your feet, arms and shoulders. Kym customized it to my skin type and favorite scent. Very relaxing and hydrating. The only reason I'm not giving it 5 stars is because they don't have a spa like waiting room. The services were very good and well priced! read more

I've been looking for a place to get my hair cut since moving from LA. I've always had my hair long and wanted a fresh new cut so I scheduled an appointment at Indira for the first time. I booked with Carly, who I highly recommend! I couldn't be more pleased with her service. She is so sweet, listened to what I wanted, and took her time. Lastly, I love how my long-bob length hair cut turned out!! read more

I purchased a groupon for a facial at this salon, and went in for my service today. Wow what a treat! I have never had a facial, so I wasn't quite sure what to expect but Mandi made the whole experience relaxing, pampering and informational. I learned how to better care for my skin while relaxing and feeling great. I've already booked my next facial, I'll be back! read more

Kim is the best! I have been seeing Kim for facials every 6 or so weeks for over 9 months and look forward to visiting every time! She knows what your skin needs, is gentle at extractions and creates a very relaxing environment. My skin literally glows when I walk our of Indira. read more

I'm a jerk for not having yelped "my place" after being a customer here for a long time. I'm an Irish Lass and have been blessed with not only a head of thick curly hair, but the fifty shades of gray as well! I don't know what I'd do without... Kacy. I see her every six weeks not only because I love a salon service but because I have to! She retouches my hair every 6 weeks and we will throw in an occasional highlight. Just recently she added some gold tones because I was getting a little washed out looking. She's the expert and never fails me in making me feel great. I know my hair is not easy to style; however, lacy never lets me leave un-styled. My last visit included a low out where she flips the brush around some secret way and I leave looking like a movie star. Just when you think your experience at the salon couldn't get better... You'll be introduced to Mandy or maybe Kayla. I see Mandy for Brazilian waxes and have never been happier. Quick, comfortable, and really painless. Do it, you won't be disappointed. Bless Kayla for her strong hands and arms. She gives a deep tissue that would surprise men. Very intuitive and focuses on the spots you want. read more

Came here to treat myself on my birthday with a massage and was SO glad I did! I chose the stress relief massage with Arielle that turned out to be one of the best massages I've ever had. Will definitely be back! read more

i saw chaz a few months ago at indira and he was a pure delight! it is obvious he is a natural with the scissors and a styling pro to boot! as soon as i got home my friend came over and immediately asked me who did my hair so she could get hers done by chaz as well! great experience, and love the chill atmosphere as well as the hand massage and scalp treatment!!!! read more