Cesar from Moore Home Services showed up for our annual plumbing inspection and treated our pipes…read morelike they owed him money -- in the best way. Thorough doesn't even cover it; the man found issues we didn't know we had and explained them like he actually cared whether our basement floods in 2027. Then came the follow-up report: a full photo dossier of our home's plumbing, more detailed than some performance reviews I've received.

New homeowner, and found that Moore had improperly installed the air filter for the HVAC system -…read moreit's just hanging out in the duct, not blocking any air. The bracket is loose and seems improperly shaped - I don't know how it ever could have worked. I called to follow-up, and unfortunately they said they would charge a service fee to inspect it (their own work), since warranties don't transfer to new owners. A bit disappointing for a company that promises "100% right or 100% free."

After years of our guesthouse HVAC system operating somewhere between "mildly haunted" and…read more"emotionally unstable," Adam Eck HVAC finally solved the mystery. For literally a couple years, our previous HVAC company serviced the unit twice a year, came out for additional service calls, nodded thoughtfully at the equipment... and somehow never fixed the actual problem. We eventually accepted our fate and furnished the guesthouse with a space heater, a fan, and what can only be described as climate-related trust issues. Then came Adam Eck HVAC. They were easy to schedule, showed up on time (already a miracle these days), communicated clearly, and actually diagnosed and fixed the issue. Apparently the system was capable of heating and cooling all along. Who knew. They've now taken over our biannual HVAC maintenance for the entire property and did a fantastic job with that as well - thorough, professional, efficient, and easy to work with. Now the guesthouse works consistently, our guests no longer need to dress in layers "just in case," and the portable heater has retired. Professional, responsive, honest, and - most importantly - effective. Highly recommend.

This is an update to the review I made two days ago. In that review, I complained about Adam Eck's…read morebilling that automatically included a 3% credit card processing fee to the service charge. The billing system charged the processing fee even though I provided my banking information to process an ACH. Adam and Kim both responded to my complaint and hand delivered a refund of the credit card processing fee the next yesterday morning and explained to me that they had implemented a new software program, which had a few bugs in it. They also honored a contract price that we had entered when they did my fall furnace check up. As far as their new service price goes, I can understand how the cost of everything has gone up. Adam and Kim run a first class business. They care about their customers and they do great work. They are committed to fixing their new system and stand by whatever they do.

Jenn is the best... very accommodating... follows through and returns calls with information...she…read moreis the best! Thank you!

we are so impressed with this company, especially the technic Raul, he was so kind and professional…read moreand knowledgeable. thank you Raul for making our experience a memorable one. we will use this company again, of course and you. thank you

Well I'm speechless!…read more I called to schedule a service on my mini- split - the louvers were no longer adjusting. Unit blew cold - no other problems. Bought a new remote thinking the old one had worn out. Fast forward Terry called back - in 10 minutes! Remarkable. I explained the symptoms. He asked me to go to the electrical panel and throw the mini-split breaker. I did - and just like magic everything works! What a guy!!!!!

Great experience using The Climate Co.!! great…read morecommunication through the whole process. Weston was so nice & quick in fixing our ac unit. definitely recommend! Thank you!!

Justin was amazing showed up on time stayed for a couple hours trying to help me fix what another…read morecompany couldn't and when he couldn't find a solution he refused to charge me a dime. Then he went above and beyond to help me get a brand new unit at no cost! I will only ever go through Justin at right on time heating and cooling because they're the only company who cares about the people and not just the money.

From the owner: We are a locally family owned business, that strives to give the best customer satisfaction and…read moresupport for all your heating and cooling needs.

I first encountered Tyler's exceptional service when he arrived to repair my AC on the 4th of July…read more I was prepared to wait given the holiday, but his commitment to resolving the issue immediately was impressive. After a thorough inspection, he provided a temporary recharge that kept the system running perfectly for nearly a year. When the unit recently began acting up again, Tyler honored the warranty and returned to troubleshoot. When the initial fix didn't hold, he returned a third time--at no additional charge--to perform a final diagnostic. He concluded that a replacement was necessary and provided a very fair, transparent quote. Having worked for a contractor in Marin for years, I have high standards for tradespeople; Tyler & Mikayla's integrity, professionalism, and dedication to customer service are unmatched. He is now my sole recommendation for HVAC work.

Mountain House Mechanical was excellent from start to finish. They gave me a straightforward,…read moreno-nonsense estimate, recommended the right equipment for my situation, and didn't try to upsell anything I didn't need. It was refreshingly professional. Scheduling was fast -- they were able to install my new heat pump in less than a week. The crew showed up exactly when they said they would, worked efficiently, and finished in the time frame they promised. No surprises, no drama. Because a heat pump behaves differently from my old gas heater, I wanted a few adjustments after living with it for a bit. Tyler came back out, listened to what I was experiencing, made the tweaks on the spot, and dialed everything in perfectly. Great communication, solid work, and excellent follow-through. I wouldn't hesitate to use Mountain House Mechanical again.

To begin with, the office staff ie wonderful, professional and pleasant to work with. Getting an…read moreappointment time that works with your schedule is easy. The tech that came to my house, Scott Hampton, arrived early, communicative, knowledgeable and a great guy. He's been here twice and was a consummate professional both times. Overall, Elevated Comfort gets an A++ rating from me

Daniel and Rick did an amazing job installing my heater!! They were punctual,professional,…read morecourteous, efficient, quiet, and they cleaned up everything when all was complete! Daniel showed me how to program my thermostat, so I am comfortable doing it on my own! A Big shout out to Zachary!! He came out immediately to diagnose my heater. He informed me about all there is to know about a heater and answered every question that I had!! He was personable, professional, and really listened. He explained cost, warranties, etc. He was the reason I went with Elevated! I can't forget to mention the office staff. They were very easy to work with, kind, personable, and timely as well! Thank you all for a fantastic experience!