I go to this location sometimes because it's convenient and close to my home, but it is always busy…read moreand seems very understaffed. I went in to buy a replacement battery for my car. My car needed to be jumped just to get to this store. After waiting in line for almost 10 minutes I was finally assisted and the person at the register was able to locate the battery I needed for my car. When I asked if they were able to install it for me I was told "No. There's only two of us." and was given a small wrench to borrow to replace my battery with. Thankfully a stranger in the parking lot who had the correct tools was able to assist me with installing my car battery, because I wouldn't have been able to do it myself and only purchased the car battery from this store because I read that they could install the battery for me. I will not be going to this location anymore and will try my luck at AutoZone next time.

Steve was so helpful with my questions and was kind enough to install my windshield wiper blades.read more

I had ordered parts 3 months ago, never arrived. I suspected because I had to return some parts on…read morethat order and there was confusion. They looked up the part that I had ordered, it was on a will call shelf for about the last 2 months, no call or ship to my home as originally promised. Today I bought another part and was given credit for the parts I never received but much to my surprise they photocopy my credit card on their store copy receipt. I asked them to remove it and was told that was their policy to keep a photocopy of my credit card. So, your credit card info is stored in unsecured box's that any employee could access if you made an in-store purchase. Combine their policies with workflows and more importantly attitude towards the customer and that will be my last purchase here.

Ordered resistor wire for my 70 cougar. I was shipped a resistor wire for 65-68 mustang. Rep…read moreacknowledged that part was wrong for my vehicle but insisted I pay to ship back part. Catalog has wrong part #, but Npd would not pay for shipping to return part. This is the last on a long list of parts that have been wrong for specific year model and build date. Classic industries and Ecklers beats them on every front .

I had a simple headlight out but didn't notice until I was on my way home from work on Saturday…read moreafternoon. I stopped at a supply parts store first but they were closed even though it was 45 min prior to the closing time on their website, and the auto repair shop next to them didn't have the kind of bulb I needed in stock. Pep Boys was a bit out of the way but I decided to try my luck. When I pulled up, their employee, Zane, saw me park and actually walked towards me to see what I needed. He readily popped out the bulb, got a replacement and popped the new one in! It only took about 10 minuets, and the whole time he was so friendly, I definitely left with a very positive feeling about the whole encounter. Whatever Pep Boys is paying him, he deserves a raise! Thanks again Zane!

I made an online appointment for the morning and when I got there they said there was a 4 hour wait…read moreand that any appointments made that morning cannot be honored. I had actually made it the night before when they were closed so probably didn't register in their system until the morning. In any event, poor customer service. At least say you are short staffed and the system mistakenly let me set the appointment.

Our vehicle wouldn't turn on in the parking lot outside of where Sizzler used to be. This shop was…read morestill open for half an hour. One guy inside was friendly and helpful. He left the store and walked with us to our Jeep. We asked if he had a battery jumper and he got his personal one and got our vehicle started! We bought one from them while there in case the Jeep stopped again. The one we had recently purchased on Amazon clearly did NOT work. The next morning, the Jeep didn't start again to bring it in to replace the battery, so their jumper came in handy a second time. I'm sad that they will be closing. It's not right what is happening to businesses all over the country.

My headlight was out on my 2004 Mini Cooper. The extremely nice and knowledgeable person installed…read moremy new bulbs even though it was raining. It was a bit difficult as one connector was broken and the bulb was stuck. The day before my check engine light was on and it was checked as well. Excellent staff! Excellent help! I wouldn't go anywhere else. Especially nice as I am older and probably would n have been able to do it myself. The mechanic was booked two weeks out.

Let me start off with your manager Ruben he alone gets a five star rating based on customer service…read morehelpfulness politeness and that's when you just walk in the store. Lucas on the other hand went above and beyond what was needed to do to help myself and my customer out and have his car back on the road by the end of the night. Very helpful polite trying to resolve all issues at any cost and definitely taking care of the customer first. Hands down I wouldn't shop anywhere else go AutoZone pettit avenue East side of Ventura. Best prices customer service and. Oh yeah Mikayla ain't too shabby either on helping out. Erich Youmans

The service was exceptional. Rueben greeted me as soon as I walked in and immediately helped me…read morewith my daughter's car. He ran the diagnostic on the check engine light and gave me the printout. He was professional and friendly and explained everything to me. He showed me the part and explained its installation.

Mustang 2003 GT pinion seal, u joints, and drive shaft. Look no further seriously. All previous…read morereviews are spot on, my repair was no different, perfect, cost, on time, & Marty and crew the best of the best, enough said.

Amazing service and quality work. William is THE MAN when it comes to driveshafts and is willing…read moreto explain the reasoning behind his recommendations. I really appreciate that in someone with such detailed technical knowledge. I dropped off a front shaft for a Jeep that needed balancing and had it back within a few hours with a fresh coat of paint and the weight attached to the TUBE and not the casting for the center yoke - thats the RIGHT way to do it. The prices for drivelines for Jeeps are competitive to more famous online sources. I wish I'd known there was such a good local resource before I bought a famous brand set of drivelines for my Jeep. I would trust William and DriveshaftPro 100% and would prefer to spend my money locally!

Scott and all his mechanics are top-notch. He explains everything to you and make sure that what he…read moreis doing is the proper set up for your vehicle. I had taken my Tacoma to other shops and received bad information on what to do. They specialize in suspension and I was referred to them by DEAVER leaf springs and I couldn't be any happier. I picked up my truck yesterday and it looks and drives like a dream I I would highly recommend the shop to off-road and City driving users. Thanks, Scott.

I have a 2019 Tacoma Off Road and Carlos D. over at Go Big helped me solve suspension and tire…read morerubbing problems I started to have and was offering solutions that suits my set up and driving needs. I worked with Carlos throughout this whole process and I'm glad I did because he knows his stuff and the details when it comes to suspension systems. His customer service work ethics are 10/10. I needed a rebuild of Icon 2.5 coilovers and some new all terrain tires. After the rebuild, the shock itself started leaking and Carlos told me to bring it back asap so they can fix it at no charge and make it right. At that time I decided I needed some new tires and they set me up with the new Falken AT4s. After the installation of new tires, alignment, and rebuilt shocks, i started having tire rubbing issues from the increased tire size. Carlos offered a re-alignment to increase the caster even more from what it was originally set at to try and minimize the rubbing at no charge. The alignment was done and the rubbing came back when driving on certain roads so Carlos said to come back again. At this time, he offered to realign again at no charge, but also recommended a cab mount chop to alleviate the problem for my suspension system and tire size specifications. I decided to take his recommendation and went with the chop. I'm glad I decided to go with the chop because it made the most sense and they did a great job with the welds and paint job. I appreciate Go Big's work and shout out to Carlos for his dedication to making the job done right and offering solutions when things don't always go as planned. The solutions Carlos offered were cost efficient but also the right solutions for my driving style and set up. 10/10 customer service and 100% I'm a returning customer. Thanks Go Big!

My friend referred me to them. She had her oil changed and just raved about her experience, with…read morethe staff, the minimal wait time and the overall price. I just bought a used SUV crossover and needed an overall Inspection as well as an oil change. They were awesome! They inspected my vehicle @ no charge and I did get an oil change at great price. They notified me of a few things that should be done in the near future but there was no pressure or any extra charges. The wait time was unbelievably fast and the waiting area is pristine! I also gained rewards/discounts for being a first time customer. I highly recommend going to Discount Tires for great customer service and great prices! I'm going back on the 1st for a great deal on 4 new tires!

Was scheduled at 830 Saturday morning, was emailed and told to come Friday morning at 10. So i did…read more Then they took over 5 hours replacing the front two tires. Why would they call me to tell me to come in if they weren't ready to change the tires. Very unprofessional and upset that this happened. They still charged full price to change my tires. Its still not done.....