Moises is great addition to Audi Burlingame! He will work hard to get you a good deal! Very…read moreprofessional!

I am extremely disappointed with the level of service I have received from this dealership's…read moreservice department. When I purchased my vehicle in 2024, the used car manager displayed an unprofessional and dismissive attitude from the beginning. At the time of purchase, I was sold a vehicle with a cracked windshield and was promised that it would be repaired. That promise was never fulfilled. Additionally, I purchased the rims and tire protection package through the dealership. Despite this, I have repeatedly experienced difficulties when trying to have my tires replaced. Each time I visit for tire service, I am given a hard time and asked to pay out of pocket, even though I was told the package would cover these issues. I have asked the service department to verify my coverage with their finance department, since the package was purchased directly through them, but they have failed to properly review my account. On multiple occasions, the staff has been unhelpful and unwilling to assist. Most concerning, they failed to properly inspect my flat tire and told me it was fine, when it clearly was not. This is not only frustrating but also a serious safety concern. Neglecting to properly assess a customer's vehicle could have resulted in an accident. This has not been a one-time issue -- it has been a repeated pattern of poor communication, lack of accountability, and unprofessional behavior. I expected much better service and integrity from this dealership. Based on my experience, I would strongly encourage others to carefully consider where they choose to spend their money.

As a first-time car buyer and woman I was pretty nervous going into the process, but Miguel made…read morethe entire experience comfortable and stress-free!! He took the time to show me multiple cars and models, explained everything clearly, and truly worked within my budget. Miguel is bilingual and spoke Spanish, which was incredibly helpful for my dad who came with me. He was extremely attentive, patient, and never made me feel rushed or pressured to buy. After purchasing my car, Max, the Love Encore Specialist, helped me set everything up and walked me through all the features which was very helpful. Overall, I'm extremely pleased with the service and would absolutely recommend Miguel, Max, and the Subaru team to anyone looking for a positive car-buying experience!

Easiest car dealership I've ever had. Ask for Miguel Reyes. He was great from pre-sale to…read morepost-sale.

This is the best car shopping experience in my whole life! The service here is amazing. I got a…read morebrand new Mazda CX5 from Duchih who displayed professional, patience and customer-oriented. He showed me all the cars I wanted, responsed my messages quickly, and helped me went throught everything. Special thanks to Duchih, the sales representative. He is a real rockstar! He truly cares about the customer and always acts in your best interest. Looking forward to buy another vehicle from Duchih again. If you are looking for Mazda in the Bay Area, i would highly recommend you to look for Duchih Yu in Putnam Mazda. 10/10

If you are in northern California and looking to purchase a Mazda, I would highly recommend Will…read moreBrowning and Putnam Mazda for providing a professional and personable customer experience. I had the opportunity in brokering a Mazda vehicle purchase for family members located in the greater Sacramento area and Putnam Mazda was able to provide the best competitive offer for the vehicle over nearby Mazda dealers at Elk Grove, Roseville, etc. Putnam Mazda alongside their other dealership brands represents a massive inventory and higher volume sales that is apparent through their commpetitive pricing and scaled professionalism compared to the smaller local dealerships. This was made very clear when I initially contacted them with offer numbers. It was literal minutes after I sent my offer letter to Putnam Mazda when Will Browning called me and soon after agreed to terms. The very next morning, I drove the family members and myself 2.5 hours to Burlingame, CA and was in and out of the dealership with key fobs in hand in less than 3.5 hours. This included a test drive, financing paperwork and a full new owner tutorial that was both done in a patient, personable and thorough manner by Will Browning. Will Browning was instrumental in curating a sales purchase that was expedient and communicative and was a great co-collaborator in this transaction who also made it very clear to Jay the finance manager to keep on the straight and narrow when it came to dealer add ons. Jay was very respectful and professional in those regards. I understand that not many people would drive that far out to purchase a vehicle but how we spent the majority of the time to facillitate this deal on our time and terms mattered the most to us vs wasting time with the local dealerships who clearly are not on the same competitive level as Putnam Mazda / Bay Area dealership on the sales side for a higher price.

I bought a car from Ocean Honda last week and honestly it was a really great experience. I worked…read morewith Dorota and she was awesome to deal with from start to finish. She was thorough and informative. I understand they have to present all options but I did not find Dorota and the team annoyingly pushy when it came to add ons etc. When it came time to talk numbers, everything was clear and straightforward. I really appreciated how transparent the whole process was. We landed in a spot that I felt very good about, and that doesn't always happen when you're buying a car. I left feeling confident that I got a fair deal and not second guessing whether I could have done better. Overall, it was smooth, professional, and genuinely positive. I would definitely recommend Ocean Honda, and especially Dorota, to anyone looking to buy a car and actually enjoy the experience. It was nice not having to spend an entire day at the dealership going back and forth.

VICKY IS THEE BEST HERE. If you ever need a new/used car, she's the one to go to. Just when I'm…read moreabout to walk out because her manager had given me the highest OTD (out the door) pricing there is, Vicky looped me back in with her reasonable numbers and pricing THAT MADE SENSE within my budget and range. I ended up making a good deal and walked away with 2026 Honda CRV Sport Hybrid of my favorite color. Vicky hustled to get my add-ons and detailed completed in timely manner and this girl was going back and forth. Thank you to finance manager, Peter. He explained the finance portion, which went smoothly. Although, my husband and I spent like 7 hours here, it definitely didn't feel that way. Vicky also explained every step of the way so I understood and was able to answer any questions regarding the process and/or car and its features. I was even able to test drive few times around the neighborhood, which was great. Vicky is definitely the person to go to. I was recommended to her and was able to email her personally to schedule an appointment. Ended up going right when dealership opened at 10am today and was immediately helped by Vicky's coworkers who led me to Vicky herself. I understand why she gets the highest reviews by her personality, understanding, and knowledge of the car. She completely gets her clients, values, and beliefs. Completely down to earth, super friendly, and flexible. So, girl, definitely keep doing what you're doing here because it's been one of the best dealerships experiences I've gotten. I'm completely elastic about my purchase. Thank you for everything you've done. Best purchase this year.

I recently worked with Anthony while searching for a Porsche, and although I ultimately decided not…read moreto purchase this specific vehicle, I was genuinely impressed by the level of service he provided throughout the process. Anthony was incredibly responsive, kept me updated every step of the way, and was always quick to answer questions or provide additional photos and videos. What stood out most was that he made me feel like he truly wanted to earn my business without ever being pushy or aggressive. Even after I expressed concerns about the vehicle's specifications, he continued to be helpful and offered thoughtful alternatives and solutions. I wouldn't hesitate to work with Anthony again in the future and would recommend him to anyone looking for a positive buying experience.

I recently had the pleasure of purchasing a 2024 Porsche 718 GTS, and I cannot speak highly enough…read moreof the experience I had working with Gabriel Buenrostro and Michael Lustbader. From the start, Gabriel was an exceptional salesperson. He was incredibly accommodating, patient, and completely professional, ensuring all my questions were answered without ever making me feel rushed or pressured. It's rare to find a salesperson so genuinely focused on the customer's needs. When it came time to work through the numbers, Michael, the sales manager, stepped in and continued that exact same level of excellence. He was incredibly fair and transparent throughout the process. Together, Gabriel and Michael made the entire buying experience seamless and an absolute pleasure. If you want a zero-pressure, high-professionalism environment, I highly recommend asking for this team!

Following up on my previous review…read more After the rear glass replacement. I found a little plastic tube that was stuck in a space that I couldn't access to clean out. Had to take my car back here again to have them fix the issue. The team was quick to help me and even did a cleaning for me in that area as well (there was a smudge) Shout out to Nate, Sabna, Yahir and Victoria here at Bgame!

DO NOT BUY A TESLA !!! Save your money and buy something else!…read more This Mark Anthony guy was a joke. I asked him what time do you guys open? The guy lied to me over the phone said they are open at 7AM. I arrived around 7AM and Just to find out they dont even open until it was 8AM. I was foolish to think I can trust someone that works at Tesla. Also, they charged me 1 dollar for my loaner vehicle, reason for "toll", I have not gone through any tolls at all, I have not crossed any bridges. Matter of fact, I barely even driven the loaner I was given. This is how shady Tesla is coming to nowadays. Also, when something is broken in my vehicle and thats covered under warranty, I expect new parts with performance that is standard to new parts. However, when my long range battery was broken which can be charged to 330Miles, they replaced it with a battery that can only charge to 250 miles. How is this a replacement at all? Giving me some refurbished second hand downgraded replacement. Had my alignment done here and my steering is still crooked WTH? This Mark Anthony person was yelling at me, wouldn't let me talk. How do you work in customer service acting like this? Why is Tesla hiring Pr*cks like this in the first place? Do you even train your workers? I will never buy another tesla again. Good job you guys!

Shout out to Jeffrey, service rep, for his professional and trustworthy attitude and work ethic…read moretoday. I brought in my Jeep for an oil change, tire rotation and fluids level check today at 7 am and drove away at 8:15. I received friendly and competent service without any stress from making the appointment yesterday to viewing a video of the serviceman examining underneath my jeep and paying for the service. Jeffrey makes taking in my jeep for service a happy experience as opposed to a stressful one. I am grateful that I can get my jeep serviced at Putnam Chrysler Jeep Dodge in Burlingame. Would not take my 2017 Jeep anywhere else.

The presale experience at this dealership was professional and trustworthy, which made us feel…read moreconfident buying a car there. Unfortunately, the aftersales service has been terrible. Our car was delivered without floor mats, and we were promised they would be available later. Over the past three months, I have contacted the dealership around 15 times by email and phone. I was repeatedly told someone would follow up or that the mats would be shipped, but nothing ever happened. At one point, I even drove one hour to pick them up after being told they were available, only to find out they were not there. Very disappointing customer service after the sale.

Omg I recommend all everyone who is looking for a car to go and ask for John this man is amazing he…read moremakes magic happen and when I mean magic I mean pull a bunny out of a hat magic he is an awesome man he needs a raise big-time thank you John I am a single mother with a daughter and I have the perfect vehicle thanks to this man once again thank you John words can't express How grateful I am Ask for John He's Is The Man From me and my daughter we greatly thank you John

Ben makes selling a car such an easy experience. I highly recommend Rolling Motors. Ben is very…read moreprofessional, knowledgeable, and genuinely interested in helping me. Thank you Gina for handling all the DMV paperwork. If you want to buy or sell a used car, I highly recommend checking them out!