I own a 5-unit, two-story apartment building built in 1968 -- original galvanized pipes throughout. Over time the pressure dropped significantly, especially on hot water, faucets and shower heads kept clogging with debris, and the bathtub water had a tea-like color with residue settling at the bottom. The pipes were so corroded that plumbers I called wouldn't even touch them -- they were afraid anything would just snap. Clearly, a full repipe was the only way forward. Finding the right company for a job this size wasn't easy. Infinity Plumbing was referred to me by an acquaintance who had his 10-unit building in Santa Monica repiped by them a few years back -- nothing but good things to say. I interviewed three companies total. Infinity came in the middle on price, but they stood out on every other level -- professional, punctual, fully prepared, and their proposal was detailed and itemized. I was on a tight schedule and a little skeptical about their timeline, but they actually finished slightly ahead of it. The whole operation ran like a well-oiled machine. What also really impressed me was how clean they kept the job site -- every afternoon before leaving, the crew cleaned up after themselves completely. The workers were respectful and easy to work with throughout. The difference in water quality has been night and day. Even my cleaner noticed -- she asked what happened because the shower stalls and bathtubs no longer get that rusty film buildup and don't require nearly as much scrubbing to clean. That kind of unsolicited feedback says it all. The people make the difference here. Marco, the owner, was incredibly responsive -- even after the job was done and fully paid, he was always available to address any questions or concerns. Juan, the foreman, was organized, communicative, and professional from start to finish. And Veronica in the office always returned my calls promptly and handled everything efficiently. This was a major project and I had real hesitation going into it. Looking back, I'm genuinely glad I went with Infinity Plumbing. I felt like I was in good hands the entire time. Marco, Juan, Veronica -- thank you. Well done, and truly appreciated. read more

NAZCO / Rafi contracted for Infiniti to do the re-piping of our 40 year old duplex. Rafi always says he works with the best vendors, and this was no exception. They were timely, cordial and beyond efficient and respectful of the property : When they finished each day, and again, thoroughly after testing all of the (new copper) lines which they miraculously completed in only two days The first time in the longest time that we have had decent water pressure and didn't have to wait 20 minutes for the hot water to come on The supervisor of the team , Baldo, patient and specific when explaining their process and doublecheck any last minute questions and concerns Highly recommend Nazco and Rafi (818) 445-4273 as your general contractor and Infiniti as a terrific plumbing resource read more

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DON'T DO IT, RUN NOW!!! Do not fall for the insincere apologies and denials of wrongdoing in the follow up comments from infinity. Lies, deception and flim-flammery flows easily and often from these people...RUN! PLEASE READ AND HEED THE 1 STAR REVIEWS!!! ***I have had to rewrite this review 3 times because Infinity is working overtime to keep this truth from being seen**** This company is the absolute worst!!! I have had to reach out to city and state agencies to report them. They will lie and scheme to avoid fixing their messes. They stay committed to the lies and will post disingenuous replies to try and cover the deception. I unfortunately can't post video, but I did post a photo of the leak they claim is "fine". Oh btw, that terrible patch job on the wall was infinity's handiwork as well. In response to the company's follow-up, this awful situation has nothing to do with my apartment manager. He is just young and inexperienced and this company was able to capitalize on his being naive'. In other words, HE WAS BAMBOOZLED!!! The company response conveniently did not address canceling 2 appointments at the last minute and 3 no shows prior to this final fiasco. They also glossed over the fact that JUAN showed up at my door 2.5 hours early (WHEN HE DID BOTHER TO SHOW after MULTIPLE CANCELATIONS). He did a ONE MINUTE ASSESSMENT, said that he had to go and get a replacement faucet, then he lied saying that he was going to return with a new faucet in 2.5 hours (AKA: THE CORRECT APPOINTMENT TIME). He never came back, no one answered the phone when I called to find out where he was, then JUAN lied to his employer saying that the faucet is fine to cover the fact that he failed to return. I HAVE NOT SEEN OR HEARD FROM ANYONE AT INFINITY SINCE! Meanwhile this janky faucet still leaks LIKE NIAGARA FALLS...ENOUGH TO FILL A BATHTUB EVERY SINGLE DAY! I am apparently the only person who cares, so California can thank Infinity and my gullible apartment manager for their part in the water shortage. SHAME ON INFINITY for thinking more about their yelp reputation rather than fixing their fuc% up! Isn't it interesting that they followed up here, but failed to contact me. If I have to shout from the heavens every single day to get this resolved, so be it. I will call, write or visit every organization or government official necessary to report these people. INFINITY will NOT get away with this DISGUSTING behavior. POTENTIAL CUSTOMERS: please do not be fooled by the disingenuous response trying to blame this mess on my apartment manager. Infinity did the work and they are responsible for this ONE MONTH OLD faucet operating backward and the fact that their employee did not return with the new faucet to fix it....AS PROMISED! End of story, full stop!!! If you are a potential client, please do yourself a favor,RUN FAR, RUN FAST... AND RUN NOW! Infinity, instead of finding ways to shift blame and point fingers at everyone but yourselves, how about fixing your mistakes? If you did, you wouldn't be working overtime to find ways to have my post removed and patch your reputation on yelp in order to lure other unsuspecting souls....OR IS FIXING YOUR SCREW UP TOO HONEST FOR YOU???? read more

Infinity Plumbing Inc - The supposed "FINE" faucet that Infinity installed that leaks like Niagara Falls, along with their awful patch job on the wall. - Plumbing Near Me - Los Angeles, California

Excellent work, very clean. They finished the work on time, very friendly and respectful.

I've worked with Infinity Plumbing on multiple projects on re-ping water lines and sewer lines. I would totally recommend them they do great work, very quick, and clean. They also have very competitive pricing. Veronica is very helpful and cordial. I absolutely recommend to anyone interested in their services. read more

We had a full Copper re-pipe done in both our commercial buildings and they offered very competitive pricing and this team was very quick, very clean, and always did exactly what they said they would do. They also had a wall patch team come in and these guys hustled and did a great job too. Our building was plastic wrapped where needed, drop clothes in walk ways as needed, and then cleaned up thoroughly each day. We would absolutely recommend Infinity Plumbing. read more

I did not contract with this company directly as it was through our plumber because she said Infinity were copper experts and could get the job done quickly. We had some issues which were resolved fairly quickly with the help of our plumber. Issues included piping/water access being removed to our studio behind the garage. When we originally raised the issue with the workers we were told that the studio "was not in the contract". I agree it was not in the contract as it had new piping but it also was not in the contract to cut off the water supply. It took our plumber calling the owner to straighten this out. The second day of work, the ceiling of lathe and plaster was opened up on our curved ceiling. The ceiling was partially opened to allow for the re-piping. Shortly after the opening was completed, a large portion (at least 6 square feet) fell from the ceiling. I made the false assumption that since the ceiling fell directly due to the work being done on our 1927 house that this would be patched along with the rest of the openings that were made, which was included in the contract. I apparently was wrong. Five calendar days after the plaster collapse and the piping was finished, the plaster team came out to do the repairs. It was the workers who informed us that they would not be fixing the 6 square foot hole per their boss and if we wanted it fixed it would cost us additional money. We called our plumber, who at this point was rather embarrassed by the lack of customer care done by Infinity Plumbing's owner. She talked to the owner, Marco and then Marco talked to us stating that the ceiling falling was not a result of them opening the ceiling and therefore not Infinity's problem or fault. He would only fix it for additional money. I will say that I had no complaints about the job site team. My complaint really is with management and their lack of customer service and inability to take ownership of their mistakes. The whole experience could have come out better had management spoken to us right way and not the day of repairs through the workers. read more

Overall they are very professional, strong company with great leadership. I have to say this was a great experience! Infinity assisted in the recipe of a multifamily structure in the sfv. They were not only timely but also clean. Overall I would recommend them to anyone interested in their services. read more

Tony Garcia attended our water pipes problem, he is experience and noticed the issue right away, he fixed it immediately without hesitation, recomended hard working man read more

When it turned out that my home required a new gas line and new internal repiping for gas, I interviewed five different companies. Infinity was the only one of two that was quick to assess the situation and give me a quote without a lot of smoke and mirrors and vagaries that the other companies did. The crew was very quick, neat, and professional. I never felt that there was any difficulty in communication with them from quoting the job to follow-up after the job was completed. I have no reservations about recommending them based on my experience. read more

If it were possible to give negative stars I would. The customer service is abysmal and they're shady as hell. It's easy to give a great estimate when you know you'll be making it up on the back end. Do yourself a favor. Go with the guys with the slightly higher estimate. The headaches aren't worth the hundred or so bucks you'll save if you're lucky enough to have them stick to their original price. read more

The owners of my building used Infinity to work on our building. While the work was done by the date estimated, the guys who worked for them were pigs and thieves. First of all, they helped themselves to the compost bucket I kept on the porch, emptying the plant clippings and egg shells onto the steps to greet me when I came home, and taking the bucket to use for their job. They did this not once, but twice, after I thought that the work was done and they would not be returning, Who the hell comes to a job without the appropriate tools and so takes what tools they can find from the site that BELONG TO SOMEONE ELSE? Then the guys Infinity used to patch and plaster the holes in the walls decided that dumping their buckets of plaster-water over the landscaped area in our courtyard that has been carefully tended by our elderly apartment manager was a good idea. A number of the plants died, including a beautiful orchid had recently been put in. In the words of my Mexican friends, they are COCHINO! read more

Izzy came into our home estimated the job , I hired them. 4 days later the crew of 6 came in all had there own job to do. 7 hours later our whole home was re-piped with copper and everything was and is working beautifully. The next day a drywall man came and covered all holes made from the re-piping. My husband and I are very satisfied with the job. Izzy is a really nice man and he sold the job to us immediately. Oh and very reasonable compared to the others who bid the job. read more

After going through a minimum of 8 companies and, or plumbing services I finally landed on Infinity. I was pleased from the very beginning up through the end. I found the company to be well organized; systematic; and, they exuded a sense of honesty; which is very important when you have work done that is outside of your own expertise. The work was done in a timely fashion; there was good workmanship; they were very efficient and tidy; and, the Department of Building and Safety passed the worked done without incident. Mr. Marco; the assistant Veronica; and Juan the site manager, were all very good people to work with. I recommend them highly. read more

I wish I could give Infinity TEN STARS! They deserve it... We needed to repipe our entire home because of pinhole leaks. A friend recommended Infinity as they had a similar problem and were very happy with Infinity. We called and a gentleman named Marco came out to our home on a Sunday! Who does that.....Marco was so professional, got the job done way faster than I could have ever imagined, and they stand behind their work! Everything about this process was "first class!" We had a small problem later. Infinity sent out a truck immediately, fixed the problem, again in record time. A man named Sergio diagnosed the problem in minutes, took care of it, again, in record time. This is a company that understands the meaning of "customer service!" So few do now a days. It is a pleasure to deal with Infinity. I have recommended them to several friends, and will continue to do so. Hiring them.....you cannot go wrong. Don't think there is any company out there even in their league. Don't bother even looking elsewhere....They are the BEST! Thank you Marco, Sergio, and Veronica! read more

Great service! Izzy was very informative and was available at any time to answer questions. Great job.

I had 2 buildings totally repiped with copper by them and they are the worst. They said they guarantee their work but their work is done with terrible copper. I have had pin holes in my pipes and loads of leaks. The valves in all my shower heads are leaking and they refuse to honor their work. Don't use them. I am sorry I gave them my business read more

I wrote a poor review for Infinity plumbing and I would like to retract what I said. I have 2 buildings that I repiped about 8 years ago and unfortunately like everything the pipes are getting a little old and worn. Even though I had pin holes in my pipes they have been more than fair and honorable in repairing anything that goes wrong. They totally warrant their work and are very responsive to getting the problem resolved in a very timely matter. They even repair any damage in the wall (patch it) if their is water damage without an extra charge. Barbara read more

Fabulous experience. I had them out for an estimate for a hot water heater last Thursday. I liked that we talked about tankless and that a standard heater was fine for my needs. I didn't feel pressured for more expensive options that were not necessary. We set an appointment for Saturday and told it would be about 3 hours. They were on time, done in less than 2 hours, and left the area cleaner than when they started. THANKS!!! read more

NEGATIVE REVIEW!! F- F- F- F-! If there was a lower grade than F, I'd give them that! To start off, Izzy the so called "SALES REP" was rude and totally unprofessional! On several occasions I had appointments set up for certain days and times, I waited and waited, the crew never showed up! This happened on several occasions, not just once! They are the worst plumbers ever, they carry no supplies, they don't have the proper tools in their trucks, they were not prepared for our job, the crew was not experienced! The crew was walking around like chickens without heads, totally lost and confused! The crew constantly had to call the office to speak to someone so that they could explain the job to them!!! I spoke to the Receptionist Veronica numerous times, she always promised to call me back and never did! I've left numerous voice messages on the business phone and no one returned my calls. I called Izzy numerous times, I texted him on several occasions and he NEVER texted back nor did he return my calls! When I call now, it goes directly to voicemail, I'd leave YET ANOTHER VOICE MAIL, TO DATE I HAVE YET TO RECEIVE A CALL BACK! The entire company is incompetent of working like professionals, they severely lack customer service, customer attention and customer satisfaction! Infinity Plumbing is not the company for you, PLEASE DO LOOK ELSWHERE! They are a total RIP OFF! They had hidden price increases as they moved along the job, there excuse was "Oh that wasn't included"! AND TO TOP IT OFF, THEY NEVER CAME TO FINISH THE JOB! So please think twice before hiring Infinity Plumbing, BE SAFE RATHER THAN SORRY! I wouldn't recommend this company to my worst enemy let alone a family member or friend! read more

DO NOT HIRE THIS COMPANY. They started project 2 days late. They came late every day. They showed no care to the possessions of the tenants and tossed and moved everything in apartments. They sub contract, their sub contractors and bring in guys who could care less about their jobs. DO NOT HIRE THIS COMPANY. read more

Infinity is very reliable, very professional, and does the highest quality work -- and at fair prices. Great service, great staff, highly recommend them for full building repipe jobs!! I have used them over 25 times, for 8 years, on many projects. They are the best. read more

My husband and I got 4 estimates on repiping a 7 unit bldg. Marco gave us a thorough & detailed estimate. He us told it would take 3 days. We went to their place of business, to get a feel of the company. Veronica, the company secretary, was friendly and asked if we had any questions. We hired Infinity and were so happy that we did. Marco & his staff were professional, informative, & meticulous....and they did finish in 3 days. This was such a great experience that Infinity will now handle all our plumbing issues! read more

Infinity Plumbing Inc did a repipe. they did not pull a City permit as required by law. A nosy neighbor turned me in after job was competed. I had pay for a permit and a hefty fine. I had to pay another plumber to do a test for the City inspector. This was a burden. They took advantage of a Senior Citizen. read more

Infinity re-piped a three unit apartment for us. We were very satisfied. They started the job two days after I signed the contract, Six guys showed up and divided the job accordingly. The work was completed in three days including main piping, pipes inside walls and attic, to water heaters and kitchens and bathrooms and the patching of walls. One more day was needed for the City inspector to approve it. Israel ran the job and the tenants were kept happy and so were we. There were no demands for extras. Everyone was skilled and efficient; Since I was leaving on vacation, they even painted the repaired areas in one unit which they usually do not do. The price was very competitive being the low bid. I would use them again without question. read more

I couldn't forget to write a review about these guys, I almost feel like I owe it to them!! Infinity has done numerous plumbing projects in different buildings I manage and also have done my friends properties and has always done excellent work. It's taken a while to write this review but Infinity Plumbing is the real deal! We had a few re-piping companies come out and give us estimates on different buildings for a re-pipe job and not one came close to the estimate given to us by Infinity. Last year I had to do the re-piping to a duplex which consist of two bedroom and one bath plus one laundry room for both apartment. Somehow I did want to know how good Infinity's prices were in comparison to others companies. Since I am a member of Angie List I called one of the companies she suggest. I called "REPIPE 1". The project Manager Jose Peralta came and we both walked through the units and the single laundry room. He took few minutes to write the estimate. When I read the proposal his estimate was $15,550 plus $325 for permits. This guy probably thought that I never have done any re-piping to have an idea of how much more or less it cost this type of work. I wanted to tell him off but I said thank you I will call you. When I called Infinity, I met with Marcos, like always he was very respectful and honest. What really impressed me about him is, that he always explained to me the things that needs to be done in each different property, the time it will take and how much it will cost. For this property he gave me a price of $6,500 plus the permits. In another building of six units which I gave the job to Infinity since I have had good experience with them and nobody can bit their prices, the crew of 7 came in on a Monday morning exactly at 8:00am . By 9:30 am., all areas of the six apartments that needed to be covered in plastic and floor covering was done. By 4:00 pm they would remove everything so when the tenants come back from work everything was clean. The hot and cold water was never interrupted after 4 pm so my tenants could do their things. They worked super fast and the whole project of six apartments was done in six days. At the end of the six days, the inspector came, took a thorough look, and said as he was leaving "These guys do a great job". Again, all guys were respectful and clean. They left the apartments looking just as they had come in. The next day, they had their stucco and drywall and patching guys come out. They both did a great job, and by the time they were done, they had all of the holes patched, textured and ready for paint. Work was again, great. They were done in about 8 days! I have and will continue to recommend Infinity Plumbing for their professionalism, quality of work and outstanding customer service. Great company! read more

The team is A+ Class. Did not completely do what we Izzy said would be possible I know a sales rep is just a sales rep and the workers know a bit more than the person selling, Izzy is a great guy and still gets a 5 star in my books. Thanks! read more

I am very pleased with the service. Been using them for many years for my apartments. Wendy and Veronica are so nice to deal with.

One of their trucks almost ran into my car. Then the truck honked its horn at me (I was not in the wrong). The truck swerved and aggressively raced around my car to get in front of it. read more

I just had my property repipe and they did an excellent Job, very clean and professional. And the girls at the office always very helpful, always answering my questions and concerns. I am considering using them for my future repipes. read more

Hello; Infinity Plumbing has just finished completely redoing the existing copper plumbing in our modern Pasadena condominiums. I have tenants renting my condo and neither of us understood how much work needed to be done in order to redo the plumbing. From the very first meeting I had a good feeling about our associations choice of plumbers. They were there on time, the representative I spoke with was very reassuring and polite. I stopped by to check on the work the next day and was impressed with the amount of precaution the workers took to protect my tenants furniture, pictures and any number of personal objects left around. My tenants were equally comforted by the hard work and efforts that Infinity employees went through to ease there discomfort during the process. The most amazing part was right after the plaster patching of walls and ceilings had been done. I am in the architectural business and the drywall and finish work they did was superb. Not only that but the clean-up done by the last of their team caused my tenants to leave a very complimentary email with our condo management team. The plumbing installation was of the highest quality. They took precaution to clean every fitting of grime before soldering the fittings. Then, as should be done, the cleaned off all of their welds of excess solder. This is the only way to be assured of a good job. Something our original builder did not do. Sorry to go on but I am so very pleased with Infinity Plumbing. Thanks to all. Ron, Pasadena, Ca. read more

My family has been using Infinity Plumbing for years and they are reliable, on time, honest and reasonable.

We had to replace the horizontal drain pipes in our home. Called for 3 bids and infinity was competitive. They came on time and finished the job in one day. They used tarps to seal off areas they were working in and made sure our hardwood floor was not scratched. Wendy from the office called to check to make sure we were satisfied afterwards. I thought they were very professional and courteous. read more

I can't say enough great things about Infinity Plumbing! "Izzy" negotiated a fair price to re-pipe my house and I couldn't be more pleased with the entire project. A date and time was confirmed and four workers arrived on time for two days straight, covered my floors, was neat, pleasant, and each was competent in their task. The workers re-stuccoed all holes and patchwork perfectly. The entire house was re-piped in a neat and excellent manner. No question these workers are professionals! I had one caveat: I was unaware that the new showerhead/valve installed had no control on its pressure volume, and I notified Izzy that I was very unhappy and wished to control the pressure myself. After I was educated on plumbing terminology, he immediately had the valve replaced and I'm very, very happy - I'm in control again :). I need to mention that the office staff was extremely friendly, polite, very nice and returned all calls if needed. I've never written a review before but my experience with Infinity Plumbing needs to be posted. I'm confident to say, you won't be disappointed! Thanks Izzy & Infinity Plumbing! You're the Best!!! D. Martin read more

We were very impressed with this compay. They had a team of six guys come to our home. They covered the floors and hallways with tarps and enclosed their work areas with plastic. Each worker was very competent and very serious and professional. It took them about seven hours to repipe our entire home with copper and they took their time inspecting and showing us that the pipes would not leak. Juan, the supervisor, was very patient explaining things. The next day two new employees came to fix the damage. They also had tarps and plastic. When they were finished, all that remained for us was to do some spot painting later. They were very thorough in replacing the wall board and stucco. We had covered everything with plastic ourselves but it was not necessary as all the work is done with minimum plaster dust. We were very apprehensive about repiping but when we saw how competent these people were we really relaxed. Their price was very competetive. read more