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    Innovation Dental

    5.0 (2 reviews)
    Closed Closed

    Services - Innovation Dental

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Innovation Dental Photos

    Innovation Dental - General Dentistry Near Me - O'Fallon, Illinois
    Innovation Dental - General Dentistry Near Me - O'Fallon, Illinois
    Innovation Dental - General Dentistry Near Me - O'Fallon, Illinois
    Innovation Dental - General Dentistry Near Me - O'Fallon, Illinois
    Innovation Dental - General Dentistry Near Me - O'Fallon, Illinois
    Innovation Dental - General Dentistry Near Me - O'Fallon, Illinois
    Innovation Dental - General Dentistry Near Me - O'Fallon, Illinois
    Innovation Dental - General Dentistry Near Me - O'Fallon, Illinois
    Innovation Dental - General Dentistry Near Me - O'Fallon, Illinois
    Innovation Dental - General Dentistry Near Me - O'Fallon, Illinois
    Innovation Dental - General Dentistry Near Me - O'Fallon, Illinois

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    Innovation Dental - General Dentistry Near Me - O'Fallon, Illinois

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    John Rottschalk Dental Group

    John Rottschalk Dental Group

    3.8(13 reviews)
    2.3 mi
    Established in 1998
    Free estimates

    I ended up coming to this office after my awesome dentist retired. My wife chose it based on online…read morereviews. Dr. R. struck me as a bit of an oddball when I first met him--almost overly cheerful. Over time, though, that demeanor seemed to fade. I never felt like my dental needs were truly being addressed; it often felt more like my teeth were being prepped for future repairs. Then came a visit where he told me I needed a root canal on a healthy tooth. At the time, I didn't question his opinion, but I had my doubts. My understanding is that root canals are typically necessary when a tooth is significantly compromised. At my most recent visit, a molar cracked, and I immediately had that sinking feeling: "root canal." I was right. When I told him I wasn't on board, he simply stood there tapping his foot, waiting for me to give in. I told him I would be seeking a second opinion--and that's exactly what I did. My new dentist confirmed that a root canal was not necessary, as the tooth was still healthy. Unfortunately, that experience caused me to lose all trust.

    Never again! They accepted my dental insurance which is one of the best then years later claimed…read morethe insurance company had and audit and said I was not covered at the time, even though I was and the dentist's office will not even set an appointment unless they first verify your insurance coverage. Then tried to send me a bill for it!! AVOID THEM!!

    Photos
    John Rottschalk Dental Group - Untitled

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    John Rottschalk Dental Group - Untitled

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    Dream Dentist

    Dream Dentist

    3.9(15 reviews)
    1.1 mi

    After previously reporting a negative review due to an unpleasant experience with front office…read morestaff , Dr. Thompson followed up with me to better understand the situation and ensure me that the behavior was not acceptable and not representative of their standards and treatment of their patients. I appreciated the follow up and definitely showed their commitment to their patients. My family and I have been with Dr. Thompson for 6 years and have always experienced exceptional care, so I'm relieved the situation was resolved.

    This review is not for the dentist or her assistants. I saw Dr. Thompson yesterday for an exam, and…read moreshe was kind and thorough. However, I am frustrated with her front receptionists. I wanted to schedule my next appointment in October, and I gave them my insurance's coverage information that clearly states the appointment would be covered. However, based on some "policy" that the front desk came up with, they wanted me to schedule the appointment in November because they were worried insurance wouldn't cover the appointment. 1. I asked to see this policy as written, and the front desk told me no. 2. I asked to speak to an office manager, and the front desk told me no. She asked me if I wanted to speak to the other receptionist. I said yes. After being on hold, she did not transfer me to anyone and told me to go to another dental office. 3. I asked them if they could file the claim for me in October, and if insurance wouldn't cover it, I'd be happy to pay out of pocket. They refused to even try to file the insurance claim, stating their "policy" tells them not to. I understand being worried insurance won't cover the appointment, but I'm angry at the fact they wouldn't even try to file the claim without a good reason, especially when I told them I would assume the risk. I also think the front desk was unprofessional in saying she'll let me speak to another receptionist but then turns around and tells me to go to another dental office. I DO NOT recommend this office, especially to my fellow military spouses. Please go anywhere else.

    Photos
    Dream Dentist - Before and After photo of actual patient of Dr. Sarah Thompson.  Soft Touch Dentistry is located in O Fallon, IL, close to St. Louis, MO.

    Before and After photo of actual patient of Dr. Sarah Thompson. Soft Touch Dentistry is located in O Fallon, IL, close to St. Louis, MO.

    Dream Dentist
    Dream Dentist

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    Innovation Dental - generaldentistry - Updated June 2026

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