I love coming out to this place late nights to grab cookies. My friends and I usually make it a thing whenever we're bored. Since I only visit every once in a while, it's always a surprise to see the new cookies. read more

Insomnia Cookies - Desserts Near Me - Greenville, South Carolina

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I've been waiting forever to try these and my mouth is already watering the. When I try to come to Greenville I haven't it on my list but never make it. FINALLY!!! The device was quick. The staff was personable and made the experience great! The inside is small but they don't need a big footprint. Also I could see this as a food truck of some sort. The cookies... THA COOKIES!!!?!! AHHHHMAZING!! read more

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The vegan chocolates chip and double chocolate cookies are delicious and warm. The service is quick and friendly. The place is cute. read more

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Being vegan and gluten free can be limiting. This place scratches the itch for both. I get the vegan chocolate chip cookie and my husband got the vegan double chunk chocolate with vegan vanilla ice cream. When sweet calls my name, we will come here. There is plenty of seating on the outside patio-perfect for a summers night. Clean atmosphere and served right away. Also, the cookie is warm and chewy! read more

Who doesn't love a hot and freshly baked cookie? I know I do. Apparently, you can no longer get that at this location. On my most recent visit, I ordered my favorite salted caramel cookie. The person behind the counter looked at me like I had interrupted her nap, with a grumpy blank stare. She then went into the back to get my cookie. She was gone for a while. I heard loud coughing. She returned and slammed my cookie on the counter. She never spoke at all. I should've asked for a refund and left. But I was a little bit afraid she would bite my arm off. So I took the cookie and left. Upon further inspection, the little bag it was in was super greasy. The cookie appeared to be missing a bite. And after hearing the coughing fit, I decided it was best that I throw it away. Serving cookies is not hard. Same with being somewhat pleasant. It's true that an employee can help your business. Or they can ruin it. read more

Insomnia Cookies - Salted caramel cookie. - Desserts Near Me - Greenville, South Carolina

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The cookies are great, especially the apple pie cookie. I do think they are a little small for the price, but every one that I got was great. read more

Smaaaaaackin!!!!!!!!! Is the way to describe this guilty pleasure!! This is IT!!! You have to go and indulge in this "oh so good but oh so bad" treat!! Breathtaking, gushing and gooey goodness!! Look folks I'm running out of words to describe what just happened in my mouth!! Lol so go down to this great place and have a "foodgasim" there's one in Greenville and Clemson SC don't take my word for it go and do your thang!! This has been another Butler Brand Review!! Tastefully yours, W.D. read more

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I'm a re-occurring customer, and I've never had a disappointing experience with insomnia cookies products. 10/10. This is my latest experience. Double chocolate chip cookies (came warm and gooey), butter cream frosting (ended up making both the cookies with the butter cream frosting into a cookie sandwich), and dream weaver and cookie dream ice cream. Delicious!! read more

Insomnia Cookies - Double Chocolate Chunk - Desserts Near Me - Greenville, South Carolina

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This place was the best and worst thing to have down the street from our hotel! Great for late night sweet snacks! Worst for my pant size haha. Our first night we got the deluxe box! It was around midnight, cookies were fresh and warm! They really hot the spot! The second night I got the Monsterwich! WOW!! As amazing as it was I couldn't finish it because it was too much sugar! I highly suggest sharing this with someone! Staff was great! We were greeted right away and everyone was wearing their mask the appropriate way! The store had a 3 person max limit! We had a party of 5 so had to split our time ordering inside! In the end it worked out well since the menu was visible through the windows and thankfully we are all part of the 21st century and have Iphones! A small suggestion to everyone who complained about having to split their party ;) read more

Insomnia Cookies - Monsterwich - Desserts Near Me - Greenville, South Carolina

There is truly nothing better than these cookies , always served hot and sooo good especially any limited edition or deluxe cookie

I would give this zero stars if it allowed me to. It took over 30 minutes to get 1 cookie, 2 scoops of vanilla, and 1 brownie. When we finally got them, they were genuinely mediocre. Make some store bought cookie dough at home and scoop some ice cream on top, it will be better. read more

Ever had something so good your body convulses and your eyes roll back? No? Oh yeah, me neither... That is until I took a bite of one of these cookies. Seriously though, these are my favorite cookies and Greenville finally gets an insomnia cookies. I used to eat these late at night in college and have missed it ever since. It's perfectly crunchy on the outside and gooey on the inside. Bruh...I have no words to describe how good the chocolate peanut butter cookie is. Just take my money... read more

Insomnia Cookies - Desserts Near Me - Greenville, South Carolina

First time trying Insomnia Cookies and I am pleasantly surprised! I had heard that there has been an extremely long line, so I was happy to find 3 people in front of me. But when you go, don't be surprised to find a line wrapped down the building. It's in a cute little building right outside Deca. The woman who helped me answered my questions and gave me recommendations. I got 2 snickerdoodle, shire chocolate chip macadamia (she added a free one), chocolate chunk, m&m's, and a sugar cookie. The first one I tried was the white chocolate macadamia one. OH MY GOODNESS. Crunchy on the outside but gooey on the inside. Just how I like my cookies! The snickerdoodle was fantastic! Of course, I couldn't eat all of them in one sitting but I'm excited to try them all. Also, they were warm! Now, in my opinion...that is the best kind of cookie! I can't wait to come during summer time to get a cookie with ice cream in the middle! Eat them outside at the beautiful mint green chairs and tables. I know for sure this will be my spot! I would definitely recommend to anyone and will be coming back when I have another cookie craving. If you don't have a mask, you can order online and they will give them to you at the door. read more

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Don't go late expecting them to be open. We went at 1030 on a Saturday when they aren't supposed to close till 3am and the guy met us at the door and said he was closing early. read more

Unexpected closures and warm milk: Walked over on my lunch break during their open hours, but the store was closed. (They open at 11, we walked over at 1:00 pm) There was no note or indication why they were closed, and no lights on. There was also some milk that had been delivered at 5 am, and was sitting warm in the sun. I am very concerned about the management of this store and that they would possibly serve that milk. read more

Insomnia Cookies - Delivered milk. When I checked the delivery statement in the crate it said it was delivered early that morning. - Desserts Near Me - Greenville, South Carolina

Absolutely love this place! Even when they mess up delivery order they fix right away i just wish they would call and inform when they run out of things instead of just placing random cookies in box that was not cool! But they fixed it the next day so it's all love. The wait is always long but that's expected for fresh and hot read more

First time ever going here and by far, the worst customer service ever, the staff did not greet upon entry. We stood in line with no prior customers being served for 20 minutes. The staff still did not ask for our order until after we challenged the fact that no one took our order. We politely told them we did not have our taken. The staff rudely said "Well, you can order whenever." Meanwhile they were joking around and having full blown conversations. I refuse to eat here or recommend it to anyone. P.S. To top it all of they don't even offer military discounts or anything. read more

The cookies were delicious. Vegan cookie was harder and had a crunch but good for vegan. The sugar cookie was so soft and delicious. The issue is the service. Young girl taking our orders was so rude. You could tell she hated being there, and probably hated us. This was at around 9pm. If you want a good cookie, then go ahead and try them. But be prepared to have someone treat you with no respect. read more

Insomnia Cookies - Vegan cookies and cream and Normal Sugar cookie - Desserts Near Me - Greenville, South Carolina

Delicious warm cookies, who doesn't love that. Took a little longer for them to be delivered and slightly pricey for what you get. Price you pay for convenience, I guess. read more

I went the first day they opened! I was so excited because I really, REALLY love insomnia. The cookies weren't as warm as expected based on previous visits at VARIOUS stores. Further, there was a hair in my cookie. Updating: Went back for the coupon cookies, they were out of a couple types of cookies and NONE of the cookies were warm. I do not recommend. read more

I should have read reviews before going. The cookies are great but the staff not so much. Employees seriously need a attitude adjustment, they are driving your business away. (Also side note : if you have a face covering please ensure to bring an extra one in case the employees decide it's not a good enough face mask) read more

I love the cookies at Insomnia! Warm, sweet, and perfect every time! Waiting in line is worth it!!!!

Waited an hour and 15 minutes for cold cookies. Tried to cancel the order after an hour, but the lady on the phone said they were out for delivery. No apology or acknowledgment of me wanting to cancel the order. Not warm at all and they did not look appetizing. read more

Insomnia Cookies - Desserts Near Me - Greenville, South Carolina

Deliciousness Delivered!! Insomnia Cookies just opened a bricks and mortar store in the plaza between DECA Camperdown and the AC Hotel! Plenty of street parking all around- and parking garages on Falls Street. But why park when they DELIVER the deliciousness?! They also sell ice cream and milk. The cookies are amazing- lots of flavors (I like the peanut butter best!) the people are friendly, the service is quick, and they are open late for late night cookie cravings! A+ addition to downtown! read more

Insomnia Cookies - Insomnia Cookies in the courtyard in front of DECA Camperdown and behind the AC Hotel - Desserts Near Me - Greenville, South Carolina

One person running the whole operation every time I've gone. With demand this high, why would you understaff? You can't get TWO people to work at the same time? read more

Cookies are fantastic but never ever ever order takeout or delivery. To put it simply, you will get your hopes up and so so excited but they will never come. This I promise you. Wish there was an alternative. read more

I wish I could give this place zero stars. Seriously, what is the point of having your hours posted on social media platforms if you don't follow them as an organization. We decided to head to this location for a late night treat around 7pm on a Sunday. We arrived and they were closed. They were supposed to be open till 1am... at least this is what all social media site says... Honestly, save your time and do not go here. Instead go to some other local downtown dessert places. Oh, and don't get me started on the service... nasty nasty read more

These cookies are so good!! I wish I had one closer to me (although that would be dangerous). The line was long, but moved steadily. The girl at the counter was very busy, but so friendly. Can't wait to go back!! read more

On a Friday night sleep over in Simpsonville, with my niece and her three children we made a midnight trip to Insomnia Cookies. This was my first time visiting Insomnia Cookies, and after hearing so much about these cookies I was ready to try them. They were out of all of the deluxe cookies except the peanut buttercup cookie. I was really looking forward to trying the salted caramel cookie, but they were sold out of them. They didn't even have any napkins!! I checked out the bathroom and it was a hot mess too! Apparently no one checks the bathroom. Back to the cookie run, I decided on a chocolate chunk and a snickerdoodle cookie. The cookies were warm, and out of the two cookies the snickerdoodle was the best. The cookies were good, but not good enough for me to drive from Easley on a cookie run. If I'm with my family for another sleepover I'll go with them. It was a nice outing and I enjoyed spending time with my family. read more

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Good cookies, a little on the pricey side. I appreciated the different offerings between "classic" and "deluxe" cookies. I had the cookie which with chocolate ice cream, a peanut butter cup cookie, and an oatmeal chocolate walnut cookie. All delicious, and it was so big I could not finish it. I'd recommend splitting between 2 people. I also tried the salted caramel, which has a warm and buttery flavor but I tasted very little salt, if any. The triple chocolate was pretty much your typical chocolate chunk cookie. The s'mores was very very good, but they did run out because I ordered the last one. Sorry! There is no indoor seating but plenty of space to sit and eat behind the AC hotel. Bathroom was locked so I can't report on that. Fun place to try after a nice dinner downtown, but I don't think I'd go out of my way for their cookies. read more

Insomnia Cookies - Deluxe 4-Pack and Deluxe Bigwich with chocolate ice cream, oatmeal chocolate walnut cookie, and chocolate peanut butter cup cookie - Desserts Near Me - Greenville, South Carolina

I placed an order and never even got the order. They called and said it would be two hours which I told them was fine. Never received my order or even a notification from them notifying me of anything. I obviously said something and they replied "we can either give you your order on another date or refund your order". no apology or even care that they wasted our time. 0 stars. read more

Ordered cookies for Birthday gift from Greenville, SC location. Arrived warm and on time. Great delivery. Thank you!!! read more

Out of everything but sprinkle something? I asked for butter pecan ice cream and it came out with Blue Rings-I asked why and he said "o I used the same scoop" like you couldn't even bother to rinse it off? Disgusting. Oh and we're out of spoons? Like what in the actual hell? Never going back. The whole place was so unsanitary. The cookie was barely warm and raw. HEALTH HAZARD DONT GO!!!! read more

Insomnia Cookies - Raw cookie - Desserts Near Me - Greenville, South Carolina

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The cookies are great but do not even attempt to order delivery, especially on a weekend, because you most likely won't receive your order. This has happened to me multiple times including twice in one night after I tried to reorder. Also, don't even bother trying to call customer service because there isn't any. The people working for their customer service department are miserable and act like your call is a complete inconvenience when it's their job to answer the phone and assist people with questions. Just do yourself a favor and go into the store to buy your cookies from the 16 year olds who work there, at least they won't be rude. read more

Ordered a Grubhub delivery and it still has not been delivered. Very confused and can't get any answers

Great in person experience. The man behind the counter was upbeat, helpful, and even checked to see if we wanted vegan and non vegan cookies packaged separately. Our cookies were warm and perfectly cooked. Thank you for salvaging our date night after an awful dinner! read more

I ordered at 5:30 pm and they were delivered at 9:36 pm. I had already lost hope that they were coming and had baked my own. I got very short rude responses when I called and they were not helpful at all. One cookie clearly had a bite taken out of it. They were warm though. They seem a little underbaked but taste pretty decent! read more

Ordered on-line, scheduled the pick up 20 minutes later, when you arrive, there is no pick up area. I was right on time, however the walk-up line was out the door. With no pick up area, I was told to wait in line. Finally get up front exactly 14 minutes after my arrival. I ask for my on-line order, they proceed to process everyone who ordered walk-up, in store ahead of me first. Cookies are ok, not Crumbl quality, but this staff is completely derelict in their ability to do online orders and have a line of walk-ups. Do not waste your time ordering on-line, if you insist that you want these cookies, just walk-up. read more

Well yelp took down my last review but let me just say I would give this place 0 stars if possible! Employees were extremely rude to our party. Cookies were no better than Chips A Hoy and they were outrageously priced. Do your self a favor and get your cookies from Publix. Don't give this place your business. If you do happen to go here, tell em' Tito told ya not to. read more

We never were able to order since their Covid policy only allowed 3 people to enter at a time. We had 4 people in our party and were being refused service. So instead of leaving someone outside we chose to leave without ordering. read more