When you have the same excellent service tech - who is no nonsense, direct, and just a kind and…read morecaring human being - over a course of many years, it really speaks to the quality of the business and its owners. Our repair was done quickly and efficiently. Our tech even cleaned up areas that he could've left for me to deal with. I cannot remember when we've had such excellent, consistent service over the course of a decade.

Our technician was very informative and helped with repair options. Very happy with the service callread more

Great work and honest. Told us when we should consider replacing the unit and moving on.read more

Great quality. Great value. Professional crew . Pleasure to work with. Highly recommend.read more

Last week Friday Night, I arrived home to realize the Fridge was open, and kept open the whole day…read moresince de morning, when my kids opened to take some yogurt for breakfast and they forgot to close it. I closed it, and when to sleep. Saturday morning, when I opened the fridge, it didn't work. I called three repair service companies, none was able to come home to check the fridge, until Sunday at the end of the day or for Monday. Finally I came across with Alo Repair and the magic begin, I needed to make just one call and they answered the phone immediately, Eligió was doing Some work to a client and tell me he will call back in 5min. He called, I explained him what happened, and he immediately said "No worries, I know that it is happening, I have the parts and equipment with me to fix it, I can be there in 1 hour to check and fix your appliance. He arrived, check the fridge with all his tool and measure equipment, change a small piece, reset the fridge and said we need to wait a few minutes. These 7 min waiting were the most entertaining and jovial minutes I had had in years, Eligió pitch and stories are the best. He check the fridg it start to work and cooling again, he just said it is done, explain the kids really quick what happened and make them to promise they will be more cautious at the time they use the fridge, to avoid further damage. Definitely, more than a service, and consultan and advisor on fridge and the correct use of it. Highly recommended.

Very attentive , trying to find the best way to improve options…read moreUnfortunately we couldn't do what we expected Thank you

Victor is very responsive to messages, communicates clearly, gives accurate and reasonable quotes,…read moreand most importantly he did a great job. He replaced a gas dryer belt since the drum stopped rotating and performed cleaning maintenance to clean out lint to prevent lint fires. The services were a reasonable price and he was thorough.

Fast service .. honest .. professional service .. great experience ... Will call again .. highly…read morerecommended!!!!

Great service! Fixed my washer on a Saturday when I called. The price was reasonable. I would use…read morethem again!

Wonderful, finally an honest repair man!! We called him for repair on our stove and he came out and…read morefixed it. No frills, no gimmicks. Just good service

I had a great experience with NEXA Appliance! They were able to fix my refrigerator within an hour…read moreof my call. The technician was friendly and knowledgeable. Highly recommended!

From the owner: Nexa Appliance Repair offers high quality service and repairs for all of your Appliance Repair…read moreneeds. Our goal is to provide you with the best in appliance service and keep your appliances in full working order no matter what season or time of year.

Great job. Dependable and kind. Highly recommend. Provided details on what he was doing and why he…read moredoing it.

Very flexible. I screwed up, and he walked me through everything I needed to do to fix…read more It with the vendor. Then came back out an and did a great job installing!

Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

He was able to fit me in same day I called. I appreciate that he applied the trip charge towards…read moreany work that needs to be done . He is very knowledgeable about different appliances and he knew mine right away and he had an idea what it could be and sure enough it was the soap & softener dispenser. He showed me how to remove & clean it. It had held water wasn't draining back into the machine like it was supposed to just a minor little thing but now I know how to clean it periodically. Worth it for my peace of mind & also made sure I knew where my water shut off was just in case. These are good things to know , most people might not & that I'm a woman & older, it's good to know. Plus it doesn't hurt to have my machine looked at after 16 years. I've been here so I won't be afraid to use my washing machine so thank you AKIA.