Terrible experience with Quest Diagnostics. The customer service was extremely disappointing. The…read morestaff member I dealt with was rude, unprofessional, and showed very little patience or willingness to help. I felt uncomfortable throughout the entire interaction and was treated as though my questions and concerns were a burden. I hope Quest Diagnostics takes customer service complaints seriously and provides better training to ensure patients are treated respectfully.

idk why the reviews are so bad, probably the people without appointments. made an appointment and i…read morewas in and out in less than 15 minutes. my nurse was SO nice and lovely i wish i got her name i wanna be her friend. made me feel super comfortable about the whole old draw.

Fast and clean place to get drug testing done. They don't always answer the phone, but overall my…read moreexperience was great. They are much cheaper and faster than going to an urgent care.

Fastest testing around for real. Get that urine in a cup in a jiffy. Idk what other care they…read moreprovide but urine testing for sure. Service is top notch. The worker got straight to the point. Quick and painless experience. I wish all urine sample places were like this. Office was nice and quiet. Good job to this place.

I've had the pleasure of working with Andreh Aka, the blood guy, multiple times over the past two…read moreyears for myself, my son, and my daughter. It can be quite challenging, especially since my daughter gets very upset and anxious. However, I have to say that working with Andreh has been an incredibly smooth experience, particularly with my children. He has a wonderful way of connecting with kids, making them feel comfortable and relaxed. A big thank you to Andreh once again. Looking forward to seeing you next week!

I was eager to call this place due to the high reviews. Its nice to know someone can come to your…read morehome and draw. I was hoping to have my littlest one drawn at home due to health circumstances. Unfortunately, my little one started to yell in the background when i made the phone call. I can tell and feel the blood guy annoyance and frustration. I understand my little one was yelling but for the same reason, i need someone to draw at home due to my little one health issues. I could feel his passive aggressiveness in the way he respond to me. He is not patient and is not friendly. If something like this triggers him, i can't even imagine when he draws. I wouldn't recommend to people or family who have children with health conditions or special needs. Or even toddlers in general who don't have special needs. In overall I am surprised he has high reviews.

It's 2026 and we've used AIH twice already and they have been really easy to work with. We've…read morecollected our own samples and bagged them up and dropped them off at the lab. They offer many turnaround times and it's been a breeze to get results. I've attached what the results look like...

Very professional, friendly, and easy to drop off my sample. Great price for a fast turn around…read moretime as well! Would highly recommend.

The girls at this lab are super quick! Love it they found my vein after the first try. Usually it…read moretakes them 3 times when I used to go to Quest. They were super friendly one of them was helping a lady that only spoke Spanish that was very nice of her.

Wait is long . Have appointment but still have to wait for extra 40 mins. No chairs available to…read moresit for people. They need more space and staff.

Once again, check in with my phone was easy with the text message they sent, room was comfortable,…read moregot called within a few minutes. Angie drew my blood again and was just as nice and sweet as usual, no bruising afterward. She is very good at her job. I recommend this lab & will continue to give them my business because they're good! Thank You Angie!

Quest totally screwed up everything. They sent me to collections for $35 - a bill from 2024. Found…read moreout they had the wrong city for my mailing address. Then I sent payment via my bank on May 22nd -- it cleared immediately because Quest has an account with my bank and payments are processed immediately. Received a bil today dated may 27th for the same amount. Called billing they have not record of my payment. Asked our doctors not to use Quest anymore. I'm tired of having to do the work for companys that keep screwing up thins.

The reviews had me worried when I found a same day appt for this business. I took a chance and…read morewhen I arrived at the location people were standing outside in the hall way because the waiting area was full. I was checked in promptly, they called my name in about 2 min. My appt lasted about 15 min total for labs and urine testing. Maybe because I uploaded my insurance info prior to my appt they had already verified my services would be covered. The people waiting looked like my older friends and family that don't trust putting any info in a computer device.

I had a 10:30 appointment. There were at least 30 people waiting. I had to wait just to get to the…read moredesk. I had already checked in on my phone. The desk person said it would be a twenty minute wait, I said I have an appointment, she said there were a lot of walk-ins. I repeated that I have an appointment. I was called back in about 10 minutes. The office is very small, people had to stand in the hallway. The person (Antoinette) was a bright light in a very unorganized office. She was very nice, organized and efficient. Her blood draw was painless and quick. The office is cluttered and could use a good cleaning and reorganizing. I don't recommend this LabCorp office, I have never been to one like this, and will not return.

They are quick to take care of patients needs and with an appointment are definitely on time! A…read morelot of other quests I go to do not respect your time (even with more nurses than they have here) and are usually very rude. Not this location! They have an awesome staff team here. I am terrified going in for so many blood work and voiced my concerns, it was painless and so quick! Thank you Valeria for taking care of my needs and being so gentle and patient with me. She's so sweet! Even talked to me to distract me from the needle. Will come back here for blood work the next time I need one and hopefully will have valeria do it for me.

Come here all the time because it's closest to my home. Sometimes with appointment sometimes with…read morewalk in. The team here is always great, supportive and very helpful. I have never had a bad experience at Quest till this morning. This time I came in, I met a young looking Asian staff. The first thing she told me was to stand outside the door and let everyone who was 7:40 appointment come in first..., it. Would've been fine except I'm the only person standing at the front door at 7:30am when they open!!! Unbelievable!!! Then she proceeds to wait for people in the parking lot to come and ask them if they had an appointment, ofcourse the others are walk in like me, so then she yells out "is anyone here with an appointment!??" And one lady gets out of her car and is now running across the lot. And in my mind, I've concluded that she barred me from entrance, wasted 6 minutes, just to get someone who's having an appointment 10 minutes later to "check-in" when they already have an appointment to begin with!!! Unbelievable! I didn't know Quest now has door guard barring people who want to come check in at their electronic kiosk just so they can have their appointment customers check in at the kiosk first. Completely over ruling the first come first to check in common sense. We already know appointments will be served first, not a big deal but why was I held back from entering the building when they opened? I felt like she discriminated against Asians, against mothers who had children, and against those who may have challenges with electronic applications!!! when I was finally allowed in, she continued with telling me that walk ins don't really get seen anytime soon. Later I confirmed it's because a walk in will only be seen if there's no appointment for 10 minutes.... well, if I was allowed to sign in at 7:30am before the first appointment at 7:40 or maybe 7:50, maybe I would've had a chance to be seen right?!?! That's a new policy I didn't know about but I'm certain she made it up. I thought as long as the appointment hadn't arrived we could be seen. Well, now I know. New angry miserable Asian staff door greeter ruined my day. I normally don't care about these things but the way she seemed annoyed with me first thing in the morning and proceeded to treat other customers worst, such as other elderly patients asking for help really makes me want to post this. I watched her tell an elderly person "why are you asking me about your secondary insurance? Read the screen and check it yourself if you have a secondary insurance" and another elderly asked her for help with check in and she said "go there and enter it yourself"... and the poor lady standing by there with her paper referral wasn't sure if she needed the paper or not for check in. Seriously, what kind of self involved millennial did quest let out of their lab here? AI would've been friendlier than this girl. She should be the last person to be assisting a place that has a lot of elderly who need support to maneuver through technology especially with declining eye sight and cognitive abilities. She was simply rude, condescending, and an embarrassment to anyone in the medical field. It's such a compassionate job, and she treats people like morning garbage that didn't get thrown out. I'm ashamed to have such an experience but I even feel worst for the 9 elders I watched check in this morning. It was a disgusting struggle to resist coming over and reading the screen for them. A real shame. I wish I didn't witness this elderly abuse here. I will be making a report and next time taking a picture and video. Every single kiosk check in elderly customer received a snide remark from this youthful looking Asian phlebotomist/nurse/pink scrub individual. I really thought she was just targeting me because I was the unlucky first person. We're all entitled to bad days, or outbursts, but after a while I had to leave cause she made me sick to watch. Her rudeness continued on. Made me realize she's not going to be nice to anyone who shows up here. Some people just want to go and get their labs done, we don't need any greeters, we don't even need a smile, but by no means do we need someone who actively pursues rudeness and throws shade at innocent customers. It was "do it yourself" "why would you ask me about your insurance" "go to the kiosk and look at it" "look on the board and find yourself!" "All of you people need to check the screen for your own name" "don't see it? Didn't see it? Well you know you're not checked in (not my problem anymore angry face with folded arms and eyes rolling)"

Staff is great Vampires are accurate and gentle…read more Waiting room is too small Only one bathroom for clients (matters when you have to leave a sample) Supplies for bathroom were not available. The wipes for cleansing personal areas and paper towels were not available this morning.

Set an appointment 3 weeks ahead of time, received an email the day prior confirming my appointment…read moreonly for me to get a message as I am outside the facility the morning of that my appointment has been canceled and the facility is closed for the day. Horrible service as usual with Labcorp. Avoid if possible, although many of us don't have much of an option with insurance.

I love how close this place is to my home, and I love how quickly they attend to you so you don't…read morehave to wait forever! The first time I was a little confused about where the building was until I saw everyone coming in and out lol. Recently, Kenneth attended me, and he literally made my morning before drawing my blood! He was so friendly and easy to talk to. I wish you could request a specific person, but I don't think that's possible. I also had a female technician last time (I forgot her name ), and she was super sweet and loved to talk too!

715 am, Saturday, May 16, 2026…read more I came an hour early to the Quest Lab to find out if they'd take me early before my appointment time as a walk-in. Not sure if it'll happen as I already have the standing appointment. The self service kiosk is easy to use, there are four machines near the entrance. Plenty of parking spaces here at the medical plaza. There's a constant arrival of patients, so not likely to be seen earlier than the appointment time. I have no idea when walk-ins would be seen as appointments have priority. I don't recommend trying to get here any earlier than ten minutes. The restrooms are clean, however, there's no wall mounted soap dispenser. That's such a big miss! Super silly having that gallon sized pump hand soap on the cabinet away from the sink. The hand dryer works well, there are no paper towels. This one is weird too, I was given a small plastic double Dixie cup with lid instead of the medical grade plastic urine collection cup. Hmm... Not sure if that was because I had to go before she had a jar ready and labeled. My phlebotomist was professional, yes. But she wasn't as good as the other one I had previously. All I care about is that they're able to collect the blood sample on the first insertion of the needle. Don't miss! Haha.