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Integrity Home Construction

5.0 (1 review)
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Updated 3 weeks ago

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Rayo Wholesale

Rayo Wholesale

3.7
(63 reviews)

Yes they have a great selection of flooring and their employees are very friendly, but there were…read moretoo many errors to recommend this company. First, I was recommended by the flooring contractor, who said they would get me the contractor price, which I was told when I purchased from Rayo. As it turns out, the "contractor price" was just their normal price, which I verified by calling and asking for the price. Secondly, they screwed up my underlayment order, giving me a lower-quality underlayment that I thankfully caught before the contractor installed it. This may have had the consequence of needing the flooring to be ripped out and underlayment replaced due to HOA rules of minimum sound abatement quality. And third, they couldn't find a flooring piece and told my contractor it was located at a different store, sending them from this location to Clairmont during rush hour. The piece was actually at this location, but they didn't even try looking for it. This delayed my project two days. Overall, they are untruthful and seem to be careless and unprofessional.

I would like to start out by saying, yes, they have flooring at a reasonable price. That's about…read morethe end of the positive things I have to say. All businesses are customer service businesses. - The company received payment information -- collected with pen and paper in person -- and ran the payment card. No email confirmation, no call confirmation, no receipt of any sort. - The flooring we ordered was in stock for a week before we were notified that the flooring was in stock. - When we checked on whether our flooring was in stock, we were notified that it was and that it was waiting at their Kearny Mesa facility. - When our contractors arrived to pick up the flooring from Kearny Mesa, they were told that, no, the flooring was still at the Lakeside warehouse. This feels like information that anyone should have at their fingertips. - After picking up the flooring from the Lakeside warehouse -- now two weeks later and in a different location -- we were notified on the day of installation that the flooring NEEDS TO REST AND ACCLIMATE TO THE ROOM FOR 72 HOURS prior to installing. We are aware that, perhaps, our contractor should have known about the requirements of this brand and type of flooring. I'll allow this one point. Our project moved back a full week, and then moved back again, another full week. I understand: maybe it isn't that big of a deal to sell flooring. Maybe it isn't brain surgery. Well, I'm having surgery next week. And now our floors will be put in around those constraints. So maybe, just maybe, customer service -- even without a smile, even just doing the bare minimum of a job, like letting people know that the product they purchased is in stock and, I don't know, maybe the location of where that product could be picked up from -- is still very important. It might not be surgery to you, but it could be surgery for someone else. Would never recommend. Systems are in shambles. Operational disaster. Communication gap after communication gap after misinformation. Do something.

Abbey Carpet & Floors

Abbey Carpet & Floors

4.5
(326 reviews)

Last year I wanted to replace my tile, carpet and partial engineered floor downstairs with laminate…read moreflooring. I received several bids and ended up going with Frank and his team because of great service and a competitive bid. They did a great job and I decided to use them again this year to complete my entire upstairs. Frank is no longer there and I'm working with Chris this time. I highly recommend them because the floors look great!

Seamless carpet buying & installation experience. Went with Abbey Carpet & Floors after surveying…read moremuch of Miramar - they ended up with the best pricing per square yard on material and installation. Ordering was fairly straightforward and they were transparent about delivery times & scheduling the install. No upsells or weird sales tactics - just materials & labor at a straightforward price. Installation was superb. Frank(?) and his sons came to install most of it, and we were especially thankful they were thorough with eliminating squeaks in the underlying floorboards (when they could). The overall quality of the job was great. At no extra charge to us, they replaced the noses of our stairs since they found them a bit weak & squeaky once they took the old carpet off. Happy with the Mohawk SmartCushion underlayment as well - I don't think we had a choice here but feeling it now with our Fabrica carpet, it's great. Highly recommended for a seamless, straightforward experience!

Flooring Creations

Flooring Creations

4.9
(424 reviews)

When we decided to replace the carpet in our condo in Pacific Beach we contacted and got bids from…read moreseveral flooring companies. Although their bids were similar, we weren't happy with the prep work we had to do or what they wanted to charge for it. We are in our late 70's. We visited Flooring Creations, talked to both Gus Sr. and Gus Jr. We got a bid that included everything we needed done and was financially reasonable. We were on a limited time schedule and they were great about working within that time frame. The installers they referred us to were on time, neat, and did a great job. When you find a family owned local company that makes you feel like your job is important, works with you, and does a good job you go back. I would totally recommend SD Flooring Creations.

My new Luxury Vinyl Plank floors have been completed for two months now and I'm still tickled pink…read moreboth with the product and the installation. This is a family run company and we worked with Gus Jr. He was thorough in his explanations, patient, and answered our questions. They have been in the business for a long time and Gus intends continue the business well into the future. I feel confident that if I have questions in the future, he will be there to answer them. I would definitely recommend giving them your business. As for the installation team, (who are not employed by Gus but they have been working together, hand in glove for many years and are an excellent partnership), they were considerate of my home and my family, polite, courteous as well as very professional. They come in ready to work and they work continuously while on the job site. They clean up as they go and do a final clean up. They even went the extra mile to help us find a handyman to fix an issue with the stairs so the entire job would be finished as planned. THANK YOU!! Oh, and ladies, if your family has put you in charge of getting this job done and you act like the one in charge, this team treats you with the respect expected and defers to you when they have questions or need to tell you something. There are SO many more good things to say and note about the experience. Please consider including them in your research for your project.

Integrity Home Construction - contractors - Updated July 2026

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