The staff is knowledgeable and was helpful with all my questions and more. The quality of the…read morebatteries is the best available and the warranty is good anywhere in California. Prices were excellent and I will be back there for another battery for my other vehicle for sure!

Because this store is located next to an ACE Hardware, convenience has found me attempting to…read morepurchase from this store many times. The past several times I've been in this store found me leaving and driving down the street to AutoZone, furious with the incredibly poor service. The staff could not care less about service or the customers! There appears to be absolutely NO-ONE managing or in charge! Absolutely ZERO professionalism care or concern for the customers! Today, my mechanic was awaiting the arrival of a part delivery to complete a routine service on one of the vehicles in our fleet. After almost an hour of waiting, he attempted to contact the vendor, Oreilly's on S. Main St. which is approx. four miles from his shop. He was placed on an indefinite hold, TWICE! The part never arrived. My mechanic could never speak to an O'Reily employee to determine of the part ever even left the shop! I had to drive to AutoZone myself to achieve the part and complete the service. I asked that my mechanic promise he would not deal with this parts store again if I was to continue having my vehicles serviced there! I have NO idea how this parts store stays in business! They certainly do not deserve to!

The service at this shop is usually very good but today was exceptional. Oscar helped me with air…read morefilters and a wiper blade and saved me a whole lot of money and hassle!

Ivan and Rudy was generous enough to put my nieces windshield wipers on great customer service I…read morerecommend it.

Very friendly staff. Professional service. They even have a military discount for veterans.read more

Fast friendly service. Went in to return a car battery. Quick transaction. The refund went back to…read morethe original card used when purchased.

Why say you close at 10 if your gona be closed at 9:30? Gmfu ‍‍ pulled up from Monterey since they…read more"close" at 10 over here just to make it at 9:30 and the door be locked

A good store to shop at they always seem to help me with my parts or prices , unlike Autozone which…read moresometimes is a pain to deal with

Not only are they incredibly rude but they're also disorganized. We called to ask if when we bought…read moreour battery if it can be installed and they said yes. We went to the store, bought the battery but when it came time to install they told us there wasn't anyone here that could do it. They then proceeded to rent us tools for an additional $22 and the tool set was missing pieces necessary to do the install. It took an employee coming out and letting us use their personal toolbox to be able to do the job. A complete mess and drawn out process.

All the guys are very helpful and professional. They're always busy but they'll always acknowledge…read moreyour there. Very fast service

I come to this oriallys all the time this is my home town never had any issues till today I come n…read morespend 110 on oil just buying it as I waiting 20 min or longer to pay one guy is out side bs with a guy being a Mobil mechanic then the girl she is just way lost look like she should not be working here so I go out and ask him what's going on I can't get help to pay poor customer service he comes n says what you in a rush pretty rude if ya ask me if ya want customer service don't go when Benito is working cause he has no respect

Do not use installers from Best Buy!! I paid $400 for a new dishwasher, plus another $200 and…read morechange for installation. Then the installers get here and say I need another $500 for installation and they refused to just swap out the units with existing hoses. My old unit was installed 6 years ago for $175. They appear to be blatantly upselling. I said no thanks and they left. What a waste of time.

BEWARE. I processed an online order at this Best Buy on Saturday. It was in stock and would be…read moreready to pick up in 1 hour so I purchased it. The hour goes by as well as the evening and still no notice to pick it up. Fast forward to Sunday after store opens, the status is still "preparing order". I called and spoke to an employee who said the product is coming from another store and will be ready in 4-5 days. I decided to cancel the order and was told they could do that and I could expect a refund in 7-10 days. When I told him I would call my bank to dispute the charge, he quickly said that wouldn't be necessary because they haven't finalized processing the charge ....checking my bank the charge is in pending status on my bank account. I asked to speak to a manager and was told one would call me within 4 days. Based on this experience, I will never shop Best Buy again....online or walk in. I feel this was a bait and switch situation, very dishonest practice and despicable customer service. I know the employee was doing his job and that this was a company level Best Buy issue so I don't (and didn't) fault him for this experience.