New location for this area. They are usually highly staffed, but also training new employees. If…read moreyou never donated before prepare for a few hours. Their set up looks like the Crestwood location. Staff is always friendly. I didn't rate as high because they never took the defer off me from my first visit they were suppose to. I also suggest making sure you're hydrated and eat a good meal prior. Make sure you get plenty of rest the night before. Tuesdays and Fridays are busy. I didn't take photo inside as patients are inside. It's very spacious and there is WiFi. They have sign up bonuses as they barely opened up earlier in December.

Was at Bio life this afternoon .what a joke !!!!! If your…read morehomeless and use a shelter for your address .they won't accept you. After a wait of almost 1 Hour of waiting started the "check in " Guessing about 1/2 way through was told of situation with address. Not very professional in my own opinion . Shouldn't they disclose this on their website!!!!! Guess the think that all homeless are some low class of people !!!!

If you desire to give blood or platelets, this is a nice place. Very friendly and professional…read more Highly recommend.

I am generally a sucker for signing up to donate blood. This means I've spent my fair share of time…read morein a gym or community center with the Red Cross. When I lived in Brentwood Forest the Mississippi Valley Regional Blood Center did a drive at the clubhouse there. It was one of the best experiences I had giving blood. Since then I've regularly given at the Crestwood location. It is easy to schedule an appointment, the staff are friendly, and there are the best snacks! I love it. You also get little mini rewards (pins, grocery bags, shirts) as you hit different benchmarks in giving blood. If you give blood in St. Louis I highly recommend doing it here.

So me and my bf went, I couldn't donate unfortunately but he did. He didn't make all the way…read morethrough the donation but two hours after he took his bandages and started bleeding which shouldn't be happening. Margaret was the one who did it honestly she needs more training bc that ridiculous she didn't know what she was doing. Honestly so disappointing with lack of caring about people to do it wrong

I went in filled out the paperwork, waited an hour, and was told that I was too old!!…read moreI am 73 and walk 5 miles a day, play tennis and am very active. My blood type is 0+ which is the umival donor, and my blood has always clotted very quickly. Yet, without any tests or analysis I'm too old??? Blood is blood, and plasma is plasma, especially since mine is so effective. A real shame, as I wanted to make a difference in someone's life. I won't go to donate again. That was at the St. Peter's location.

Most of the time the people are friendly. They need more donors.read more

Jonathan, the employee who did my iv quite literally shoved the needle in my arm and then laughed…read moreand said does that hurt? And proceeded to twist it and push it deeper after I said yes. I'm a regular at this location and I've donated plasma plenty of times but have never been in serious pain. Some normal discomfort as the needle goes in, sure. But not like this. I think it hit some sort of nerve or something because it kept feeling like the needle was vibrating and it gave me a nails on the chalkboard kind of feeling. My arm was already bruised before they even wrapped it up and my whole arm is sore and hurting. Awful experience!

My Gurls right there Always respectful to me…read moreThey be trying to get me through not let me say nothing yet Ms F bp will go up I got y'all...Office managers nice to me too In and out with in an hour as long as I done had plenty of water and veggies and protein Hi YALL

I have never had any problems in this center. The place is clean, the people are friendly and…read moreprofessional. They care about your comfort and make sure everything goes well. The only reason I had to stop going there was because I didn't have a reliable car. I do now so I'll be going back. They also pay better than the other plasma centers and have better trained people.

I went to donate and the one female staff Monica she kept probing till she found a vein and blood…read moreit was leaking out the spot I was stuck with the needle and she just kept adjusting the needle and then when I was done she wrapped it up and then smacked it when she was done I didn't want to even give it a star at all

Soon as I got in the room for my physical the white nurse lady assumed I was high and said I…read moresmelled like weed(I wasn't high nor smelled like it) but I do smoke but I'm not stupid to go in smelling like it. I sat there for 2-3 hours with waiting nobody even said nothing to me about smelling like weed when I was my name was getting put in the system. You won't catch me there ever again. LET ME REMIND YOU FIRST THING THE NURSE ASKED ME WAS, "Do you smoke pot?" Even my friend got pass me and he smokes.

***News Flash*** Starting December 7th, (really? Of all…read moredays) Corporate CSL has decided to take MORE of your plasma AND pay you LESS! They used to have a 3-tiered structure to pay you for your plasma based on your weight. Now, they have gone to a 5-tiered pay structure based on your weight AND Now Height. I have made over 500 donations with them and now they are doing this? Folks, it's all in the name of corporate greed AND (to use that disgusting business world phrase) "to enhance shareholder value." So their new motto, paying you less AND taking more from you. For the center I use in St. Louis, I give a rating of 4 out of 5 which I have done before and still do. My beef is with the corporate level decisions they make and this latest one is the reason for the 1 rating. Donating now will be less of a priority than it was before today. I will also check out the competition. I'm sure most other long- time and loyal donors will be doing the same thing. Give more, Get less! sick, Sick, SICK!!!

Waited for 2 hours as a new donor and no one ever interacted with me. I heard staff in the back…read morelaughing and carrying on but no one told me what the wait was whock i find to be incredibly rude. I finally had to leave. I guess this center is either not staffed well enough or managed very poorly. I will not be coming back.

Good afternoon I wanted to share about an amazing experience that I had yesterday at BioLife in…read moreSaint peters. I am visiting from out of town. I'm originally from Arizona. I was nervous about going to a new center. However I've been going for about a month now and it's always been a great experience yesterday as we were all preparing for a big storm. I wanted to make sure to get my donation in prior to the storm.As usual everything went smoothly and I was lucky enough to meet Lily. Lily was the tech who greeted me as I settled into the donation chair. It was super busy however Lily took her time greeted me was very kind and engaging. We talked a little bit about the weather and discovered we are both big fans of I need to combat the side effects of the cold weather. Long story short it was a great donation. She was efficient kind and went out of her way to make sure that I was comfortable as well as all of the other patients she was working with. You all have a great team. I appreciate the opportunity to donate at the Saint Peter's center.

1/The facilities are always understaffed. 2/Donation time…read moreduration is unpredictable, ranging from 2 to 4 hours. 3/ Compensation for returning donors is terrible and is 30.00 dollars to 40.00 dollars less than at other plasma facilities.

The service is terrible. Some of the employees are doing their best to keep the spirits in that…read moreplace lifted but no thank you. The equipment is either down or inoperable. Also they need to brush up on the sticking training and such, I've been bruised in the past.

Service is terrible, no one is in a hurry to do anything (feels like you're at the DMV in…read moreMissouri). Staff can be friendly or cold, you never know what to expect. They literally changed my address in their system so when I called the card issuer I couldn't get any information or access my funds because the staff made that change in their system. I still had a full payment on my card when I threw it in the trash. Ignorant staff, if they don't like you they will just make it hard to get the money so you don't come back. This is the Bridgeton MO location I'm referring to. I can't speak on the others.