I give this place a four. They have the best Jamaican food I have ever had, and they are the only place I know that serves tofu, which is important because I am vegetarian. However, they do not have the best customer service. The employees there can be a bit rude sometimes. Everyone I know loves their oxtails but they are like $17 plus tax. Everything else is reasonable price. The curry tofu plate is what I get and it's about $10 and you get plenty of food; it's enough for two meals. read more

One of my good friends recommended Ionie's. I traveled all the way from Suwanee, GA to check it out......The service was great. The servers are welcoming and friendly. Big up's to Sandy! She was awesome! And the food was scrumptious. Excellent food and I will make this the place whenever I am in the mood for Caribbean food. Keep up the good work guys!!!!!!! read more

Ionie's Caribbean Kitchen - The food is as good as it looks!!! - Caribbean Near Me - Grayson, Georgia

Stopped in for lunch and had the small jerk chicken with rice and peas. Some of the best food I've ever had. Great service too. read more

Very poor customer service experience. They are super rude and unfriendly. I have several times to be pleasant to the ladies but they don't smile. They always act like they are doing you a favor by giving you food. read more

Meal was meh..... I got the curry goat for $13 and my food which was tasty was super cold. When I told waitress she told me she will warm it up in the microwave for me. My daughter got a beef patty with cheese which was $1.75 wish I just got her the patty and left. The reason why I say meh because they really had no customers in the restaurant and yet my food came out cold?!?!? It's located in a shopping center so parking is plentiful! read more

I I'd probably give 3 stars for the actual food. It's usually pretty good but the serving sizes can be ridiculous for the price. Last straw for me is when we ordered oxtail dinners. My wife had 3 oxtails and my son had 2. $16 each. I took it back and the server said it's because the pieces were "bigger than usual". The owner Miss V, who is very nice, had them add 2-3 pieces each plate. Miss V is actually too nice! She needs new staff. Some of the workers are rude, lazy and have attitudes. The service is horrible. Call in an order they'll say 20 mins. Arrive 20 mins later and still wait 25-30 mins for food. Happened a few times. Food was NEVER ready. Thank god we found a few more Jamaican food spots in our area! Ionies is the closest but far from the best read more

The worst place! The food is subpar, and the customer service is terrible! Would not recommend.

Went to this location based on a recommendation. The food was very good. I had the jerk chicken which was just enough heat. Only thing I didn't like was the plantains. Too dry for me. And the customer service was lack luster. First I was looked over several times as call in pick ups and repeat customers came in. I remained patient. When I was finally acknowledged, I made it clear it was my first visit. The person waiting on me appeared irritated as I asked questions about the menu. But I won't let the be the lasting impression. I will be back and hopefully the service will be more friendly. read more

I went here Wednesday 5/3/2017 and as I bit into my patty I chewed something that was unusual so I quickly spit it out to find a rubber band had been baked into my patty. At that moment I threw away the rest of my food which I spent $15 on away. This is so disgusting and I will never eat here again. read more

Ionie's Caribbean Kitchen - Some sort of rubber band that was baked into my patty - Caribbean Near Me - Grayson, Georgia

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Where on Earth do I begin. So hubby and I visited this restaurant after seeing it for so many years and he was so excited for us to dine there and this was going to be an AWESOME dinner/date. NOT AT ALL! He visited earlier in the week and talked about this restaurant like it was the best place to eat in Georgia. NOT! So first things first, my husband is pretty particular about what he wants and considering we are paying for a meal, we should be able to get what we are paying for without being told "NO". He wanted two items that are served as entrees but wanted to sub out the rice and peas for the jerk chicken fried rice. He wanted the pineapple chicken as his main course but was told that can't happen. Okkk -- let's try this again. You mean to tell me you can't sub out the rice that comes with the chicken for the jerk fried rice? NOT A PROBLEM -- how about we pay for both entrees but you just give me the jerk fried rice instead. NO. Can't be done. Thank goodness there was someone else behind the counter with some sense and understood exactly what he wanted and he was able to enjoy his meal. She was truly a sweetheart and provided service with a smile. Customer service is king when running an establishment that SERVES so on that alone I will never step foot in there again. I ordered the curry chicken (it was cold) and the rice and peas (meh - pretty dry). After reading the reviews, I really wanted to trust in my husband but should have stuck to my gut with this one and just got some ice cream from our beloved Beren's Custard. Ionie's -- yall have been around a long time. Don't know why but I wish y'all the best. read more

My co-worker and I decided we wanted some good Caribbean food today and picked this place. First the customer service was HORRIBLE and I mean HORRIBLE!!! They were so RUDE and UNPROFESSIONAL! They said all the meals only come in a large which us untrue because I have bought a small curry and stew chicken before. So that tell lies. My plantains was ridiculously dry and burnt. For 18 dollares i expected greatness and got  poorness. I got a large oxtail and it was so tough. The cabbage was flavorless. My co-worker did not enjoy his food at all but because we were on a 30 minute work break we had to suffer through the experience. The food was so-so this time around and I most likely will never return. read more

Ionie's Caribbean Kitchen - Plantains or nah - Caribbean Near Me - Grayson, Georgia

HORRIBLE customer service! The employees here from those serving the food to the young man at the cashier have an attitude. It almost makes you feel as though they are upset or bothered by you being there and supporting the business which is rude and unacceptable. I tried to give them more than one shot, to give them the benefit of the doubt (we all have bad days) but that was a disappointment. I called ahead to order the jerk chicken salad (which is on their menu) and the woman that answered the phone asked me to hold and when she came back she told me that they were too busy to make it. This baffled me! How do you tell a customer that you are too busy to make an item that is ON THE MENU that they are PAYING for?! If it is somehow too difficult to make a salad, then don't have it on your menu as an option! I even repeated back to the woman what she stated to make sure I heard correctly and she just kept repeating that they were too busy to make it, even though I was calling ahead of time. I grew up eating Jamaican and Caribbean food and can tell you that there is nothing that makes the food here special enough to keep dealing with them. I live in the area and there are now several other competitors here that now receive mine and my family's business and offer delicious authentic dishes and great customer service. I DO NOT recommend Ionie's unless they make some changes! read more

Always loved the food here but the customer service is so lacking that I probably won't be coming back

I went into the location and asked for a plate. I asked to replace the cabbage with Cala loo and was told by one of young workers behind the counter they can only substitute a vegetable with a vegetable. This is what happens when people dem ignorant that is a vegetable so why couldn't it be substituted. Poor attitude by staff if they keep that up it won't matter what the food tastes like they will loose customers for sure. read more

This isn't our usual place at all, but hubby and I were craving Jamaican food and we didn't want to make the drive out to another county so we gave it a try. I hate, hate, hate to say this was the worst Jamaican food I've had... but it was the worst! It was beyond flavorless and dry. Jamaican food is suppose to be packed with flavor so to have it literally flavorless is close to what I thought was impossible. I didn't have an issue with management as others have, but I won't be returning. read more

We've been here about four times and the food is good but the customer service is horrible. There is one particular lady that shouldn't hVe any contact with customers. You can tell she hates her job. She is so rude that she would rather say can I help the next person in line than to greet you. We were the only people in line so how does that apply. She then turned around and said we couldn't sample the food when we've always sampled new selections before we buy it. The manager or owner allowed us to sample it but she doesn't want to deal with issues. In addition, she has a stupid rule that you can't eat your food in the restaurant if it's in a to go container. We got it in a to go container because we knew that we wouldn't be able to eat it all. Lastly, the food wasn't even good this time. What a waste of money and time! read more

Very clean and inviting Jamaican restaurant. Ionies kitchen has the best tasting Jamaican meals in ATL. As a personal chef, this is my go to place to get real taste of Jamaican cuisine. Heading over to pick up my stewed peas and rice! read more

This food here is good. A small size meal actually fills you up and the staff was very friendly. Try the Jerk Chicken! Due to their beef pattie popularity, they can run out in the later evenings. read more

This is a pretty good Jamaican restaurant. I love their ox tails... they are delicious!! The ox tails are definitely pricey here but the taste....! The only thing that I would suggest is that the people that serve the food can be a little bit more personable. Over all, this is a nice restaurant. read more

I am disappointed with the service and the food. You couldn't give me this so called Jamaican food. Dry plantains, hard festival, crunchy rice and flavorless gravy. Don't even think about getting oxtails they're over-priced and flavor-less. Stick with "Sunshine" on memorial or "Tastees" on scenic. I miss "All Island cafe"! Thumbs down from this "ja-Mercian" read more

Ok so this is my 2nd time here and I'm definitely not in a rush to come back. Me and my mom went today and it just wasn't the best experience. I hate the ordering and payment process...you order, go sit down, and then come back up to pay, kinda stupid if you ask me, but whatever. Anyways, my mother and I were starving so I ordered the garlic shrimp but heard it was a 15 min wait on the seafood (the 1st time I came I had the curry shrimp and there was no wait but okay. I understand the wait on seafood.) so I changed my order to brown stew chicken. My mom ordered the jerk chicken with dark meat. They have a really nice out door patio and it was a beautiful day outside so of course we wanted to sit outside. There was also another group of people outside with a small dog so we thought okay cool. We were quickly notified that the outside area was shut up and we were not allowed to sit outside. Even if we got our food to go. Needless to say, we sat inside. After we ordered and sat down, they came back to tell us that they were out of dark meat for the jerk chicken and that my mom would have to pay extra for white meat. It was so funny because when we decided to go there, my mom was skeptical because she said every time she goes it's just always a bunch of "no's". No you can't sit outside and no you can't have dark meat. Lol. So we get our food and it's just room temperature. Not a big issue with me but my mom loves super hot food. The portion sizes are very small. You do not get a lot of food for your money. I literally had 3 small pieces of chicken, white rice, and cabbage. Oh, and that little fruit arrangement they put on your plate. The cabbage was bland. No seasoning at all and no salt and pepper on the table. I was so hungry I just said forget it and ate it anyways. Me and my mother needed extra gravy for our rice so my mom went up and asked for more. Both sauces were nasty and my mom said it definitely wasn't the sauce she had on her previous visit which makes me question the consistent of the food. The customer service wasn't the best either. Oh and I ordered a beef patty and never got it. When we went back up to pay, I didn't even mention the beef patty. read more

Slow service. Salty food. Rice is not traditional. I'm assuming the only reason they're still open is because there's no real competition in the area. read more

Awful!! I got take food today because I heard about this restaurant. The beef soup was disgusting, the beef was tougher that a rock, the dumping was only made with corn meal "ughhhhh". No peas were cooked in this beef soup it was pure water & runny. Never again!! read more

Month after Month, Year after Year...I have never been disappointed. Well trained staff in uniform attire, courteous demeanor, business-oriented atmosphere. The food is exceptional. The best red peas soup and their brown stew fish is always on point. read more

I hate to give this place a bad review because the food is so good. The issue is the poor customer service and the time to order and receive your food. They need to have someone organize the front line and the way it should operate. Not to mention it wouldn't hurt if they smiled a bit. So sad because that place has so much potential but poor management or lack thereof keep me away and i wonder how many others. read more

I went into the restaurant at 1:30 in the afternoon it was slow I ordered ox tail and rice and I ordered Ice-T I was told that they don't drink iced tea in Jamaica and And all they have is fruity drink so I order water they asked me to sit down since I was eating in I thought they couldn't fix my plate there so when I sit down 4 more customers come in and they ordered set down next to me at another table and a crazy lady that told me they don't serve iced tea started fixing there food and start serving them.so I just left save $18 anyway still don't understand why Jamaicans don't drink iced tea. read more

Ridiculous... So my sister-in-law and I were starving. We decided to stop by here and then go next door to Berens for dessert. We planned to order a large portion to share so we would have enough space for the dessert. As made our order the for Curry Goat and a extra plate of plantains, the girl at the counter ask of we were sharing and we replied in the affirmative. She informed us there was a $2.00 charge to share. I told her we didn't want any extras just sharing a regular portion. She replied that it was for the extra setting. I said we didn't need an extra setting just utensils and she replied yup $2.00. We laughed and asked if she was serious and with a straight face she said yes. Needless, to we walked out... Really? That's just greedy and ridiculous! We are about to spend $20.00 and you want to charge us $2.00 for a spoon?!!! Since when did washing them cost that much? They have been rude before but I let it slide... this time? NO! read more

Customer service is horrible. They definitely need to fire some of the girls working at the counter and get better servers.

I did not get any food just wanted to check out this place since I was getting frozen custard next door. I walked in and no one greeted me. I walked up to the front counter and the cashier just stared at me not saying a word. In fact I had to initiate the welcome. My business did not feel welcomed so I just turned around and left...very very poor service from these guys. FYI, they don't sell jerk wings. :( read more

Horrible service, not good portion size, did I mention horrible service. My husband and I drove 30 minutes for crappy service. Waitress never came to check on us, no refill of water. Slow as hell. The food is already cooked. I don't understand why they take so long to service you. No customer training at all! I can not believe how bad this place has gotten. Never again never! read more

Service is so AWFUL!!! The girls at the counter are rude!! They won't greet customers and will pretend like your not standing there waiting to be serviced. When you finally say something THEY have an attitude like your bothering them. Is it not your job to greet me and take my order?? Why work here if you hate your job ?? And the food is not that great either. My beef patty was dry and crusty.. impossible to eat. I've given them multiple chances and I have been disappointed every single time. So I won't be returning. I heard Tastees in Snellville is pretty good tho, I'll be giving them a try. read more

I get the same thing every time: brown stew chicken and steamed veggies. It's worth going back for again and again. They also have interesting items like jerk macaroni and cheese, and they have jerk chicken patties which are my very favorite. It is not uncommon for them to be out of something when you stop in, so I would suggest going earlier in the day if you can. read more

I have been a customer of Ionies since 2010.The stew chicken,curry chicken,oxtail and jerk pork are delicious.The jerk chicken is too dry even with sauce and over priced. I usually stop by this restaurant to get my stew chicken fix. read more

I can say that the jerk macaroni is 2 die for! Jamaican food is delicious, just not here! The owner a older lady must be the cook because she was upset when I sent my curry goat back. The cashier told me the portions had been scaled back but the price was still the same.. What Dumas? Anyway, my wife ordered the curry chicken and received 4 pieces of chicken that had been chopped the Jamaican way. The curry was oily and not very flavorful so she sent it back. The owner said I had to pay for it because it was at the table for a long period of time.. That was because the cashiers didn't come back to check on us. I told the sous chef and the cashier that I didn't like the portions for the price and they both had the nerve to say that the portions are really big.. Yeah to the Smurfs. Bev's Place on Memorial Dr near 285 has lunch specials that come with more meat for 6$. Then there is another place that serves Jerk Chicken, Curry Goat all you can eat on 78 that only charges 10$. Don't waste your time driving to this place when you can Go to Island Cafe Memorial Dr near Rockbridge Rd everything there is Good. I will place my order for Jerk Macaroni with friends but will never go here again. Don't!! read more

Tho the food is good the Younger Employees where very rude to us over getting gravy on rice and beans lol sad to say we will never be returning after going here for years unfortunate being this place use to be one of my favorites since they first opened but theyre newer staff arent good with customers and are slow as molasses at getting orders out Goodbye ionies kitchen read more

We visited on a regular basis with normal service, we even took my Jamaican father in law when he came to town. We didn't have major issues until the last two times my husband visited. He went for a couple of patties to go. When he got home, he realized they were beef not chicken like he asked for. He had to go back to get the right kind and he got attitude from the cashier, like he messed up. He decided to give them another try and got the same incorrect patties. When he went back, they gave him attitude again. We will not be back. I guess we are going to have to try another Jamaican restaurant in Lawrenceville. It will be a little long drive but it should be worth it. read more

I came here late on a Friday night. Ordered: an oxtail plate to go. $15. Yikes. I hate to say this, but the oxtail was tough and hard to chew. Flavorful, though. They didn't have any more rice & peas (I guess because it was late), so I had to settle for white rice. I have never been to a Jamaican restaurant where they didn't serve plantains with the meal. I don't know if they ran out, or if you have to ask for it. I wasn't crazy about the salad with broccoli. I am willing to try this place again but perhaps much earlier in the day. I gave up 10 years ago trying to find authentic Jamaican food around here, but I'll give them one more chance. read more

One of my favorite spots. The food is always good; the oxtails are my favorite. I recently found out that I can call in my order, which is cool. It's usually ready when I get there. This place does not disappoint. read more

IF I COULD GIVE THEM A ZERO I WOULD. This place is DISGUSTING! The worst oxtail I've ever had in my life. My first time going to this place and I will NEVER go back. I spent $20 on 4 small, dry, bland oxtail. I get back to the restaurant and for ONE the manager would not even come out and talk to me. Then the cook (I think he was the cook) came out and told me that the policy is once the food leaves the restaurant it can't be returned. I said SHOW ME WHERE IT SAYS THAT ANYWHERE IN THIS RESTAURANT! Could he show me? Of course not. He proceeded to tell me I don't know what good oxtail tastes like. VERY RUDE AND UNPROFESSIONAL. DO NOT GO TO THIS RESTAURANT! read more

This has been the best Jamaican Food I have had since I've moved to Atlanta. Everything was great and flavorful! I was shocked by the large portions! I'm definitely a fan and will continue to go there for my Jamaican fix! read more