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    Services - Iron Oak Supply

    Outdoor power equipment services

    Machine and tool rental

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    1 year ago

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    Highway 9 Mower Repair & Sales

    Highway 9 Mower Repair & Sales

    2.1
    (18 reviews)

    If I could give a negative 5 I would. Took cub cadet rider in with a gas leak. They said they could…read morenot find any gas leak. Never bothered to check the oil for gasoline. Entire crankcase had filled with gas due to carb failing. Charged me 250 to replace battery 60 of which was to pickup and deliver a whooping 1 mile from shop. Vindictive company Invoice had a notation that I did not help Bob load the mower which was due to him not calling me to tell me he was here. I know why he didn't call for he would never want a customer to know his cell number. Took almost 5 weeks to get mower back unrepaired. I will replace the carb myself. BEWARE Of THIS COMPANY

    My experience has been characterized by a lack of communication and a failure to follow your own…read morestated business policies. I was told I would receive an estimate within one to two weeks after paying my deposit; however, I received no contact for three weeks. When I was finally notified, I was told the mower was fixed without ever having been provided an estimate or the opportunity to authorize the work. Furthermore, despite providing a list of parts I had already replaced to address the surging problem, your technicians replaced those same parts and charged me $359. The mower was still not functional after this service. A mechanic subsequently agreed to install a new carburetor at no additional cost to resolve the issue. However, when I returned to pick up the mower after another week and a half, I was told I must pay for the carburetor, and the owner threatened to call the police when I referenced the mechanic's agreement. The lack of professionalism I encountered, particularly from the front desk staff and ownership, is unacceptable. I am disappointed in the quality of work and the way I was treated as a customer. I hope this feedback leads to improvements in your communication and repair processes. Regards,

    Iron Oak Supply - outdoorpowerequipmentservices - Updated August 2026

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