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    Irvine Acura

    3.5 (90 reviews)
    Open 9:00 am - 8:00 pm

    Irvine Acura Photos

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    6 months ago

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    22 days ago

    Service here is very slow, takes days to get my vehicle back, communication is very lack luster

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    8 months ago

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    Elizabeth R.

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    23 days ago

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    11 months ago

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    3 months ago

    Extremely bad service and over priced. Their grenadier service was so bad! The dealership is the worst!

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    1 year ago

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    7 months ago

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    1 year ago

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    Elizabeth R.

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    11 months ago

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    8 months ago

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    1 year ago

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    6 months ago

    Moises from service has been so helpful and definitely an asset to this location. Very trustworthy.

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    11 months ago

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    Page 1 of 3

    Ask the Community - Irvine Acura

    When will it open?

    Hello Andrea, Irvine Acura is opening soon. Fall 2023

    View All 3 Questions

    Review Highlights - Irvine Acura

    Darrell is the service manager and had to keep it overnight to make sure that was all that was wrong with it.

    Mentioned in 14 reviews

    Read more highlights

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    I'm Completely satisfied! Jacob Amaro went to extreme…read morelengths to find the vehicle I wanted. After monitoring all available inventory within 500 miles, Jacob found exactly what I wanted, 400 miles away, and arranged delivery to Simpson Chevrolet of Irvine. The experience didn't end there, Jacob assisted in setting up the various apps that comprise the Infotainment center and are necessary for OnStar, navigation and XM radio connectivity. Mike, the finance manager, went out of his way to accommodate my specific requests for the extended warranty, and maintenance agreements. As a business owner, I've purchased vehicles from other local Chevrolet dealers, and I can confidently say that Simpson Chevrolet has exceeded all my expectations. I highly recommend them as your top choice for your next vehicle purchase. WBC Trabuco Canyon, CA

    From the moment we first arrived, Johnny immediately approached us and made us feel welcomed and…read morecomfortable. He was friendly, professional, and genuinely attentive right from the start, which really set the tone for such a positive experience. His customer service was amazing, and you could tell he truly cared about helping us, not just making a sale. If you're looking for someone honest, patient, and genuinely helpful, go see Colin! He made the entire process of buying our Chevrolet Traverse so smooth and stress-free. He took the time to answer all of our questions, never made us feel pressured, and really helped us find the perfect vehicle for our family. You can tell Colin truly cares about his customers and wants them to leave feeling happy and confident in their purchase. We absolutely love our Traverse and are so thankful for such a great experience. Highly recommend asking for Colin and working with Johnny if you're car shopping!

    Tuttle-Click Ford Lincoln - Sales - Moms new car unlocked

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    I decided to buy a Bronco after my beloved Jeep turned out to be a lemon. After going to one Ford…read moredealership in the area that applied high-pressure sales tactics, I was relieved to find Tuttle-Click. First off, they had more of a selection than the other guys, which was a big plus. Secondly, I was helped by Troy, who was amazing. He made me feel comfortable and had no problem finding a model that was within my budget. Thirdly, Tyler was my finance guy and he was super cool and made the process fast and easy. These guys are amazing. I'll tell the world to go to Tuttle-Click Ford; I'd give them 10 stars if I could!

    Amazing service great communication and went above and beyond to make things right. Justin was…read moresuper knowledgeable and did not push to sell me a car rather let me decide on my own after taking the time to test drive the car I was looking at two different times. Felt very respected to make my own decision and ultimately chose to do my business with him because of his knowledge, friendliness, and consideration. Definitely ask for him if you are looking to get a ford in Orange County. The staff was very professional and accommodating when an issue with delivery came up. They set me up with a very nice loaner car and made sure I had transportation until my ordered car arrived. I look forward to my continued relationship with Tuttle click and suggest anyone interested in buying in oc go and check them out.

    Norm Reeves Volkswagen Superstore Irvine

    Norm Reeves Volkswagen Superstore Irvine

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    I would like to thank Mr. Day Yang for his time and patience. We came in Saturday and test drove 2…read morevehicles. My husband and I are both car people, and Day really let us just test drive the vehicle and check out the features without fuss or being pressing. When it came to pricing for the lease - I can't argue. The deals were very reasonable and at this current time, included maintenance, which is awesome. I had never looked at or really considered a VW before. If you're in the market for a new car, I would go see Mr. Yang. He was great.

    This review is based solely on my experience getting my car appraised for sale. I entered my VIN…read moreinto CarGurus and received three offers from different dealerships. Volkswagen gave the highest offer, so I came here! Their actual offer was $3,000 less than the CarGuru offer lol. Long story short, I left and went to the second dealership, where I sold my car in under 20 minutes for only $600 less than their original CarGurus offer. The experience at Volkswagen definitely made me feel like I was being ripped off. Definitely save yourself some time and skip this place if you're looking to sell! The employees I interacted with were very friendly (wish I could give Faith 5 stars! She was super sweet!), but the offer itself from the acquisition manager was a joke. I was told that CarGurus tends to give higher offers than necessary, but that hasn't been my experience--I previously sold a car through CarGurus for nearly the exact quoted amount. The low offer seems to be an issue specific to this dealership, not CarGurus.

    Kia of Irvine - 2024 Kia forte - GT line

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    We get our cars service here often. It's the closest location to our area. Nice showroom and…read moreselections of cars on the lots. Customer service is friendly. They offer complimentary coffee and snacks while you wait. They also offer shuttle services if you need to be dropped off while your car is being serviced. Note: highly recommended that you make an appointment before dropping off your car as it gets busy and the wait is long.

    I am writing to formally document an extremely distressing and unresolved issue regarding my 2022…read moreKia Sorento and the handling of proper documentation needed for my GAP insurance claim. I purchased my vehicle in March of 2022. On December 19, 2025 just one week before Christmas and while I was 24 weeks pregnant I was involved in a serious car accident. In the aftermath of that traumatic event, I initiated a GAP insurance claim with Advanced Protection Products International (APPI) on January 29, 2026. As part of the claims process, I was instructed to provide specific documentation from the dealership in order to proceed. Beginning in February 2026, I made repeated and consistent efforts to obtain the following required information from Kia of Irvine: * Theft Patrol ($1,495): confirmation of refund amount, or documentation stating it is non-refundable, including contract language * JM&A Maintenance ($1,999): confirmation of refund amount, or documentation stating it is non-refundable, including contract language Since that time, I have made approximately 21 phone calls to the dealership. These calls have gone unanswered or unreturned. Despite my persistence and the urgency of the situation, I have received no meaningful response or assistance. The GAP insurance company clearly communicated that all required documentation must be submitted within 90 days. That deadline has now passed without resolution due entirely to the dealership's failure to respond. I escalated the matter by contacting Kia USA, yet even they were unable to establish communication with the dealership, despite leaving messages on my behalf. Notably, while assistance with this issue has been nonexistent, I was still asked whether I was interested in purchasing a new vehicle. Compounding this situation, I have since relocated across the country, making an in-person visit impossible. I am also currently one week postpartum, navigating both physical recovery and the responsibilities of a newborn. This ongoing lack of support has added unnecessary stress to what has already been an incredibly painful and overwhelming chapter of my life. On one of my final attempts to resolve this matter, I did receive a return call presumably from a manager but was unable to answer due to being at work. I promptly returned the call to (949) 977-2330 four separate times and, once again, received no response. It is deeply disheartening and frankly unacceptable that my repeated attempts for assistance have been ignored. The pattern of communication suggests a disregard for customers once a sale has been completed, and a focus solely on new business rather than honoring existing obligations. I am asking firmly and urgently for the immediate release of the requested documentation so that I may finalize my GAP claim and begin to move forward. This situation has already taken an emotional toll, and I deserve the opportunity to close this chapter and focus on healing and my family. All supporting documentation, including call logs and receipts, is attached for your review.

    Norm Reeves Genesis

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    We went to test drive a GV70 and had the good fortune of having Aysha work with us. We were beyond…read moreimpressed with her knowledge of the vehicle, her low-key sales pitch, and her ability to help us compare vehicles. On top of all that she was just plain nice. There is no way we would buy a Genesis from anyone but her. Thanks, Aysha and thanks Norm Reeves for hiring a smart woman to help other women.

    Posted a review a few weeks ago, mentioning that getting a loaner for service has been very…read moredifficult. Then when I finally got in, they said I was 18 days past my 3 year mark (2023 GV80), and I will need to pay for service out of pocket. No real regard for their process being the reason and a challenge. I had even posted my earlier review before scheduling, showing my frustration. Appealed to Genesis as a goodwill coverage, but was denied. Norm Reeves did cover the oil change (to their credit), but not air filter and cabin air filter. I only have ~ 16,500 miles. Tried emailing oscar.aldana@normreeves.com as listed in reply to my earlier review, but that mail was returned undeliverable. Not sure what is going on there, but not good. I could buy both filters for ~$50, and replace myself within 30 mins or so, but the principle here is that no one mentioned when I called to schedule in September or January that service was about to expire, nor receive and email. Just convinced a close friend to buy a 2026 Hyundai Palisade Hybrid, which I now regret.

    Irvine Acura - car_dealers - Updated June 2026

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