I've only eaten here about two or three times, but only their loco moco. I only get this if I'm craving Hawaiian food and around the area. You get a lot for what you pay for but I've had better loco moco before, the sauce is just only okay to me, could use a bit more flavor and less pepper and they put waaay too much of the sauce. The hamburger steak is really tasty though, but still not the best. Their mac salad is definitely bland though. When I get it right way with my order it's fine, but when I left it over in my fridge and brought it for lunch the next day, I did not like it at all! It was literally cream with no taste to it. When I ordered here last time, I rang the bell because I didn't see anybody on the cash register but no one was still coming out, then I realized the cashier was standing there the whole time... She didn't even acknowledge that was she was there, just that she was short. I don't even know why I apologized for not seeing her. She did ask me if I wanted mac salad or regular salad, but she did not ask how I wanted my eggs cooked. Also after my order was ready, no one told me, I was just sitting at the table across. I was paying attention the whole time and didn't mind that my egg was sunny side up because I like it that way, but if someone else had a preference about how they want their eggs cooked or if they weren't alerted when their food was ready, there would be an angry customer. Overall this isn't my first choice for Hawaiian food. I would only get this if I'm in the area and REALLY craving Hawaiian food read more

I was running late for the movie and decided to call my friend to order something simple for me. She ordered BBQ Chicken but when I got there, I did not see BBQ Chicken. I doubled check with my friend that she ordered BBQ Chicken and not Shoyu Chicken. Then again she's from Iceland, she wouldn't know what Shoyu Chicken is, let alone order it. It felt like slow cooker chicken that was soft and not crunchy BBQ Chicken that was on the grill. The "BBQ Chicken" didn't taste bad but just not BBQ Chicken like I was looking for. Really sad as I would love to find some Hawaiian food I can be proud of on the eastside, this isn't it. Maybe my problem is that I'm thinking it's Hawaiian food just because they are called Island Grill and they have decors that reminds me of Hawaii, but maybe it's some other island. read more

If you're looking for authentic Hawaiian style plate lunches, this is definitely not it. The name is deceiving since nothing is grilled and tastes like it was pan fried. The beef was chewy and chicken tasted like it was boiled. The mac salad had too much runny mayo and not really edible. Never coming back. read more

This is probably a very underrated hawaiian grill. Its located inside the crossroads mall internation food court and is almost always where I get food when I'm at crossroads. My go to is the bbq beef plate. The beef is tender and very well seasoned and the serving portion is quite generous. I also really like the salad dressing they give with the side salad. It goes well with the beef. If you like bbq, give this little place a try! read more

For some reason every time I go to the Crossroads mall I end up eating here. It's been three times and every time I have the loco moco (at least I think that's what it is called) which is two burger patties topped with fried eggs and gravy and served with macaroni salad and rice. Each time I have really looked forward to it and each time I have been sorely disappointed. The rice is always sticky and over cooked but otherwise the food tastes pretty good. The reason I have been so disappointed is that every single time the day after eating there I am sick to my stomach. If it had been once I would say it was unlikely to be related, twice looks likely but three times? Well it seems clear it is related. I love Hawaiian food and there are very few places in the area so I had been hopeful it would be good. Looks like I need another trip back to hawaii to get authentic food! read more

The guy at the register was an asshole. He wouldn't even acknowledge me when I stood there and it seemed to me that he may have been a cook used to being in the back who was forced to man the till while the regular person went out to smoke a bong or something. Who knows. Anyway, once he condescended to look at me, I tried to order the BBQ shredded pork + cabbage, but it turned out that they were out of pork. Okay. So I ordered the Hawaiian Chicken BBQ instead because the guy recommended it after some prying. My boyfriend ordered the Coconut shrimp. The non-social register guy, now cooking our meals, then didn't bother to holler at my boyfriend - who was sitting right next to the place - that the food was ready. I went to go buy something at the Crossroads QFC and I came back to find the man just kind of standing there looking into our general direction expectantly, not saying a word. The food itself: My BBQ chicken was immensely flavorful (it reminded me of sweet teriyaki) and tender, so I give it credit for that! But the macaroni salad was tasteless and the portions were too small, I feel for the amount that I paid. My boyfriend's coconut shrimp was alright but it tasted like I could have bought the same thing at QFC for half the price and cooked it at home. I'd wanted to try this place for a while but that guy's social skills sucked, and there was nothing there to make up for it. Mall food indeed. read more

More than I'd like to pay and less taste than I would expect. I love Hawaiian but this the food here did not satisfy that craving. read more

Had the pineapple chicken and was disappointed. The oil they fried it in tasted old and the pineapple flavor tasted like it was syrup from a can. I could only eat half before being too grossed out. It wasn't cheap either. read more

Standing in line waiting to order? Walk away right now. Oh -- unless you enjoy eating gristle. read more

In a food court at Crossroads mall this "hole in the mall" restaurant fills the bill--in the more is better category--plate lunch hawaiian style--the short ribs alone or in combo are awesome--@ $12.99 you get them with the BBQ Beef--take that Arby's--you get the Beef with two scoops of rice with macaroni salad or straight salad --stick with the straight salad they lost the receipt for the macaroni salad in a typhoon on the way over from Hawaii--oh by the way this is not fine dining--seating is in the food court coral--and bus your own plates--however that being said--chow down--you won't go away hungry--cheers Al read more

The pictures on the menu look good but it doesn't taste very good. I may be a local food snob since I'm born and raised in Hawaii but blah. I would not come back even if I was craving Hawaiian food. I'd drive all the way to Renton for some L&L. read more

We saw a lot of people ordering from it during the weekend and thought it must be good. It was a very disappointed experience for Hawaiian food. We should check yelp before we dined out with my coworkers for lunch. We ordered BBQ beef combo with either mac & cheese or green salad. The beef was tough and oily. Both mac & cheese or green salad were not very good. One of us also ordered the Kalulu beef and he only had few bite. You should avoid it and try others. read more

Island Grill - BBQ beef combo - Food Court Near Me - Bellevue, Washington

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This is the only Hawaiian BBQ place in the area. That being said, they do a great job. I love the Loco Moco and their Mac salad is on point. If you've had L&L, you should know what to expect. read more

Yeah, this place is not that bad entirely. It was pretty terrible as they were experimenting when they first opened but they have gotten better. They make up for the amount of food given and the effort they give. It is unfortunate and odd that there are no food options for Hawaiian fair in the area. Also, they seem pretty open to feedback to make changes. I don't think they know exactly what we expect from Hawaiian foods. . . but they do fill a void in the area. The mac salad is definitely something I avoid here. If they sold standard QFC mac salad it would be better than the stuff they give. Yes, mac salad is very important in a local Hawaiian meal! Anyway, they seem distant in service with some people I think because they are just quiet and Asian. They seem very timid but they do have a couple of younger workers with lots of energy. It depends on the time of day on scheduling and the area is a bit loud so you need to make your presence known. Over all the bland taste everyone is talking about on here is very much the theme of this place. Someone needs to help them so we can have some decent Hawaiian food please. I'm no cook so I'm rubbish. read more

One star only because the chicken was flavorful. I ordered a chicken sandwich. I should say that the chicken filet was more like a wafer, the bun was soggy, the sad floppy leaf of lettuce sort of laid there like it was ashamed of itself because it couldn't hide the pitifulness of the chicken wafer. The pineapple tasted metallic and had more chew than the wafer. The teriyaki sauce was very, very tasty but completely disrespected due to the travesty of the sandwich. Shame on you, People. I should have known better than to order there when I saw the miserable, clueless and contemptible attitudes of the employees who clearly lacked both culinary and social skills. read more

High point: short ribs. Low point: kalua pork. The macaroni was fine. Cheap for what you get. Kalua pork was not prepared right - you can tell whoever was cooking it never learned from an authentic Hawaiian person. Kinda like sushi prepared at an all-inclusive resort in mexico - you can eat it but you can tell they haven't been taught properly. Could improve by just googling a recipe. Haha! Peeve: kid at the counter ignored me & started talking to my SO even tho I was closer to the counter. When I started to order, the kid looked at me and said, "oh I was talking to him" & looked back at him, waiting for him to respond. Wut. read more

I have a very high first impression of this place. So, I will not hesitate to write a positive review. My husband and I visited the Crossroads does the first time and did two spins around the food court before deciding on this place. I didn't have high expectations at all. But I was wondering over by the price, taste and portion (not necessarily in that order). I got the BBQ beef and shrimp plate with a side salad instead of macaroni. I thought I'd regret that decision, but the salad was good... drenched in that citrusy mayo (this is what I call it) dressing that I love so much. The portion was truly Hawaiian style -- big enough for all my stomachs (Moo!). I finished everything and topped it off with the Passionfruit drink. I didn't eat anything else for the rest of the day cuz I was so full. Next time we go, I might just walk there from my home to burn off the calories. read more

Mmmm the food here tastes just like real Hawaiian socks! Don't eat here, just don't. It'll sound like a great idea at the time, it might even smell good, but no matter what you do, DON'T eat here! The food is just bad. I wish I could sugarcoat it, cause that might make it taste batter...but I can't. The portions are small, the amount of meat you actually get for what you're paying is absolutely pathetic, and what you do get...tastes like socks. read more

I ordered the Loco Moco and made a specific request that they do not burn the egg or I won't accept it. They apologized about the previous incident and when they served me my meal, the fried egg was perfect and not burnt. It made for a very enjoyable meal. Thank You Island Grill! read more

Island Grill - Food Court Near Me - Bellevue, Washington

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It was my first time here and safe to say I will never be coming back. The cashier misheard my order and I ended up with something completely different from what I wanted and when I asked for it "for here" she had packed it to go. Most of all, the food was terrible. I ended up with the coconut shrimp and BBQ chicken combo. The shrimp had an off taste to it and it was mostly breading. BBQ chicken was one piece of small chicken thigh with a teriyaki like glaze. 1 small piece of chicken and 4 pieces of inedible shrimp was not worth $13. Terrible service and terrible food. read more

So good! I had the Kalua Pork combo plate--no rice. They let me sub green salad for rice and have Mac salad too with no extra cost. Big portions. Fresh. Fast. Clean. Very friendly service. I'd eat here again! read more

This place is okay. The kalua pork is quite good. It is moist, flavorful and served properly with the cabbage and all. I'd give the kalua pork a solid four stars and would definitely like to eat it again. The mac salad is passable, but not terrific. It tastes a bit heavy on the mayo and light on everything else, with the end result being that it is a bit on the boring side. It isn't gross or anything like that, but it is a little bland, at least to my taste. The rice was a little on the dry side. Again, it wasn't horrible or inedible or anything like that-- just slightly dry. The portion size was very generous. It felt a little expensive for a plate lunch, but hey, it is Bellevue. I'm pleased that I stumbled across a place to get plate lunch on the Eastside. I'll be back for more when I have another craving for Hawaiian comfort food. read more

The food had a bad smell. The fish was rotten. How can a restaurant even fast food serve rotten fish to customers? Chicken sandwich was nasty. They must be using rancid oil because of fries tasted terrible. None of the food ordered was edible. All of it retuned and requested refund. Eat there at your own risk. The lady behind the counter told me to never come back after complaining. I am still trying to get the bad taste out of my mouth. read more

Island Grill have the best authentic Hawaiian food I've ever had! Cute, clean and fast service! The food have tons of flavor and big portions for the price! The staffs are super friendly. I'd ignore the low stars you have to go find it out for yourself. I would recommended this place to all my family and friends! read more

Oh dear. Where do I begin? We had our first experience with this "fast food Hawaiian" place. It was horrible!! I ordered the BBQ beef and chicken. OMG. First of all the brown rice it came with was so soggy. Made me suspect either 1.) They don't know how to make rice or 2.) They reheated rice from the previous day (when people reheat rice they often add extra water to get the rice to be hot). In any case, it was inedible. Secondly, the chicken was either 1.) old meat 2.) or cooked so long in their warming trays, it was flavorless. Third, the beef was no better than the beef we eat in our school lunches. And to think I paid $12.99 for that meal! I certainly hope people who haven't been to Hawaii won't think this is how Hawaiian food tastes. If you want acceptable Hawaiian cuisine, try L&L, or Pac Island Grill in Federal Way. read more

Really tender and flavorful chicken, the kahlua pork is nice but probably not for everyone, mac salad solid very simple, I like how they cook their rice it's a little softer. Good value! read more

Friendly service and great food! My husband misses Hawaii so this is a nice little treat for us to get whenever we go to Crossroads.

Went back for more loco moco. Still better than anything I've had in Hawaii. Still better than the loco moco food truck in SLU. Because 1. awesome sized portion, this is surfer food 2. perfectly cooked egg, doesn't seem to matter who's cooking 3. seasoned and thick gravy, it's spiced and nice 4. real burger patty, seems like some thought went into this but this review won't matter, YELP is holding my other reivews hostage. read more

I didn't actually eat here so I can't really rate it but um...you guys need better pictures and front of house staff! I went to "Ai Sushi" instead of eating local kine grindz for two reasons. Number 1: The pictures you have posted on your walls do your menu no justice! :( GREAT idea to take pics of the food on black plates but you just piled it on! I love taking pictures of my food and the way something looks is what draws people in. Shoot, the buggah woulda look moa ono in one take out plate because of the compartments! You guys hiring part time? I show you how! Lol Number 2: Even though the pics weren't pulling me in, I still gave the menu a thorough look through. I stood there for a good 2 minutes listening to the two guys chat while my friend and I were standing there...wasn't really listening to their conversation but um where's the aloha!? You see someone pondering over your menu say "howzit or hi, how are you or aloha" something! Again, you guys hiring part time? Lol. Born and raised in Hawaii and ALWAYS looking for local grinds up here. I cooked, served, cashiered in a local restaurant from 9-12th grade so I know it aint hard. ;) Was a 16 year old making plate lunches, hamburgers, saimins and serving up the okazuya to go. You guys just gotta put a lil' aloha in it and hire people who actually want to be there! ****Funny that my review got "filtered". It's an honest review! I was sad to choose sushi over local island food...felt like I was betraying my culture. Had the service been better? I would have given it a shot...even though I heard bad stuff about the food. So much for freedom of speech huh Yelp? :)**** read more

Like many of my fellow reviewers, I really wanted to be able to say better about this place. I was SO hoping for 'ono plate lunch, but no. Sad, really, because it had such potential. The counter staff said the owners are Hawai'i folk, but it was obvious that the cook staff and the up-front staff are not. I'll try to keep it brief. (1) Whoa, there, on the vinegar on that spam musubi, people. Dial it down a notch. The rice isn't supposed to be *sour*. I don't know exactly why I keep stopping by there and buying those. I guess I keep hoping they'll improve. No. (2) What is up with your mac salad? It's so ... bland. Can we get a panel of Hawai'i transplants to come in and taste? Needs more ... I don't know, SOMETHING. Sugar? Flavor? Aloha? (3) Plate lunch comes with rice, yes, but not long-grained rice. That was odd. I love long-grain rice, don't get me wrong. But um, I don't think I ever, ever had a scoop of long-grain rice with my plate lunch in Hawai'i. (4) Your short ribs made me sad. Then angry. Then confused. They were the tiniest things I've ever seen. And I couldn't cut saw through them because instead of meat on the ribs, there was only fat and gristle and the blues. Covered with barbecue sauce. I'm Korean, and we don't take kindly to people insulting the idea of kalbi like that. (5) Your employees at the counter seem melancholy, and that makes me want to cry a little bit. Please, please get better, Island Grill. read more

My sister and I made our first visit to this place on 8/28/15 and it wasn't good. The coconut prawns were dry and small. The pineapple chicken was better but not by much. We won't be back for a second visit. read more

I got the pulled pork sandwich and it was pretty delicious. I was worried that the mild sauce would be too mild - not the case. I really enjoyed both the sandwich and the fried. The staff was friendly and they are nice enough to put lemon in the water dispenser they leave out for the customers. I would go back if I was ever in Crossroads again. read more

I am surprised to find that a review I posted last year was removed. But it looks like I didn't miss anything judging from the other comments from reviewers. Food is still bland and macaroni salad is no bueno. Instead of removing my review, should focus on improving the food... read more

I wanted to like this place so much, because there really is no dependable Hawaiian food place in Bellevue. Sadly, this place does not measure up. I've given Island Grill many opportunities, but they continue to disappoint. I've tried both the Hawaiian BBQ beef and the chicken, and while their flavor is okay, the portions leave something to be desired. Also, as other have said, the mac salad is absolutely terrible, watery and flavorless. I've also tried the Spam Musubi which is hard to mess up. It tasted fine, though it was nothing special. Overall, especially with O'Char next door, I cannot recommend Island Grill. If you have the urge to eat Hawaiian food, you're better off driving west into Seattle or south to Aloha Hawaiian Grill than eat at Island Grill. read more

I was looking forward to trying this place. Met a friend there specifically to try it out. Kalua Pig: dry. They ladle two scoops of juice over it to moisten it up just before they serve it to you (I watched them do this). This creates a lake of juice for your green salad and rice to sit in. Cabbage? a few thin strips at the bottom of the lake. Even with that, my dining companion commented that it looked dry - and it was. Definitely not ono. Big portion for $10, but I didn't even want to take the left-over half home. Straight to the trash. When I ordered, they asked if I wanted mac salad or green salad with my plate. I asked for mac, but they delivered just the green (it's one of those green salads that every teriyaki place in our state serves.) No one else in line, no other orders, so hard to get wrong. I asked about the mac salad I ordered, they grudgingly gave me some, no apology. Mac salad: like other reviewers here, wtf? Swimming in milky liquid. Bland. Bad pasta texture. Not good. Far better options for Hawaiian food in Seattle, and far better options for quality food inside Crossroads. read more

Ordered the Island BBQ beef. It was so salty and overlooked nobody touched it. I said something to the people behind the counter and he literally just gave me a shrug with the "WTF do you want me to do about it" and walked off. Avoid the food. read more

If it were possible to give a negative '0', this is the rating I'd give!!! They should be ashamed of themselves serving the low quality of beef that they serve and the price they charge!!! The meat was tough & chewy with lots of ligaments or whatever & no flavor at all; they served large portions of nothing but FAT mixed in with this terrible meat, which has absolutely no meat attached to it at all! The sauce has no flavor either, at least not a bbq flavor. You have to stand there while they fix your food, because they ask your name but do not call it out when the food is ready. The only thing decent is the green salad! The portions of meat & rice are very skimpy, however you wouldn't want any more of this meat anyway. It really is that BAD!!! The name of the business sounds inviting, but it is mis-nomer!!! read more

Huge portions (especially for Bellevue) where one 2-meat combo could happily feed two people. The bbq beef is tastier than it has any right to be, and it's a great choice for when you're going to a movie at Crossroads. read more

This was pretty miserable stuff. Nearly flavorless, the macaroni salad had more flavor than the meat patty and egg of their Loco Moco. And despite 3 separate attempts to order a soda with my meal, it never ended up in my hands. Not sure what the deal is, but I can't disagree with anything that other reviewers are saying. Crossroads mall has a lot of great restaurants, no reason to come back here (or try it the first time, if you're lucky enough to see the reviews before you order). read more

I should have read the reviews before I ordered and paid for my meal. The entire dinner was bland and I immediately regretted eating here.