My property manager contracts with Authority. Even though the renter is not the direct customer and…read moreproperty managers would most likely continue to use Authority even if service was subpar, Authority provided me with EXCELLENT customer service! The office staff (I wish I knew her name) answered all of my questions and provided updates. The tech, Devin, is professional, kind, honest, and efficient. He also provided me with excellent information and updates. I can't comment on value because I'm a renter, but I can tell you that Authority's quick response time and performance saved my property manager from several angry phone calls and demands for hotel compensation.

This business is awesome! David and Devon were able to discover and fix the electric problem with…read morethe connection between the thermostat and the ac unit. Their fees are very reasonable. I so appreciate what they were able to do for me. I HIGHLY recommend this company!! I give these guys 5 stars!!

Two years ago, my 21 year old Hydronic HVAC system started giving me cooling problems. The heat…read moreworked fine, but the cool air was starting to not be so cool. A friend of mine who lives in the same complex recommended A COOL AIR INC. upon which I had reached out. I was hoping to just get it serviced, but because of the age and the freon it used, I was informed that they no longer carry that freon due to it was no longer produced and that I might find a company that has it. Found one that was able to give me 2 more years and very much appreciated the honesty the A COOL AIR gave. November 2025 it was time to change it out. Made the appointment, received the estimate after inspection, was informed of the rebates both for SMUD as well as Federal Tax Credits and gave the go ahead. They had it installed in 2 days' time, and let me tell you, this new system? Makes me come to terms that I never really had a real one to begin with!!! I was given options to which one would work best for my unit (I live in a condo) and wasn't swayed one way or the other. Chose one, and I am SO THANKFUL I did! These few days in the 90's so far have given comfortable and cool air throughout my home and including my bedroom which never cooled off or heated up to the rest of the house. I held off on giving a review because I wanted to make sure the cooling worked and it does!!!! Compared to a "big box" store that quoted me the price of a new car, I'm beyond happy with A COOL AIR INC. and can easily recommend them for your heating and air needs! THANK YOU A COOL AIR INC.!

A Cool Air was very easy to work with. I found them on yelp and they gave me a quote over the phone…read moreto install a defrost board I had ordered and scheduled service the next day. Their quote was much better than the company that had installed our heat pump and had left us without heat for 3 weeks in December saying they couldn't get the part that I got overnight. A Cool Air came when they said they would, did the job and charged us the exact amount quoted. Win-win.

I live in an older house. They are 1. Very fast to respond. 2. Very efficient people. 3. Phone…read morepeople are super helpful. 4. And a big hand to Sean, who got my air conditioner working today!

We had ALL YEAR come to our home twice before to check out the system. We had water coming out the…read moresecondary drain line and wanted it checked out. The first time was late in 2022 and in early 2023 we had them come back out to check the drain situation. The water was still coming out the secondary drain after the second visit. On June 30 2023 was the third visit the employees name was Sean and after being in the attic for about 3 hours he came down and grabbed his PVC kit and proceeded to capped off the secondary back up drain. When he came down from the attic he said our system was an abortion and he needed to pick up and install a float valve in our secondary overflow drain. He called later that afternoon telling us he could come back on Saturday to install this part. This was going to cost $750.00. At this point we did not call him back due to the tone in his voice and the fact that the system was running. We also received advice from our neighbor that new the company and retired doing HVAC. At this point we had no idea that he capped the secondary drain. The capping of the secondary drain overflowed over the weekend, it overflowed in are attic causing extensive damaged and mold in the ceiling. I believe this was done in an attempt to get us to purchase a new system. After going back and forth with this company no resolution was reached. We spoke with Greg the owner on several occasions and his solution was to sent out 2 guys and have them lift one side of our system to place it more on an angle. This for the low price of $1,400.00 this was would solve the secondary drain issue. In the end I called a different HVAC company and had a new system installed and the mold and dry wall repaired. $9,440.00 for a new HVAC unit, also the repair cost in damages to our attic, hallway & mold damage.

They came in with solid equipment and lower bid than the competition. When there were some minor…read moreproblems with the initial set up they showed up promptly and made a things right. The house is much cooler now and the electric bill is more manageable

Alex is amazing! The EPIC plan is worth it! AC died, called, they were here within the hour…read more Alex had it diagnosed in seconds, fixed in 10 minutes and we are back to cool!

David is very professional and on time. We requested an annual tune up. He communicates everything…read moreand explains things to you. We had to special order an air filter and ran into a delay but David took care of everything so we didn't have to. Talk about service! Prices are very reasonable! Compared to other local companies. He seems very honest as well. We intend to be repeat customer!

Responded promptly, scheduled within a timely basis, provided pictures, problem was solved and…read morereasonable price. Thank you David!

I recently had the pleasure of working with Absolute Comfort Heating and Air, and I couldn't be…read moremore impressed with the service I received. From start to finish, their team was professional, knowledgeable, and genuinely cared about doing the job right. They arrived on time, explained everything clearly, and took the time to answer all of my questions without making me feel rushed. The quality of their work was excellent, and they made sure everything was running perfectly before they left. It's clear they take pride in what they do. What really stood out was their honesty and attention to detail. There were no surprises, just great service and fair pricing. It's not always easy to find a company you can trust, but Absolute Comfort Heating and Air definitely earned mine. I highly recommend them to anyone looking for reliable and top-notch heating and air services

Excellent service and quality in thier work! Plus great pricing. We highly recommend Absolute…read moreComfort Heating and Air! There are so many great things to say about Absolute Comfort employees & owners - I am saying what seems most important. But there are even more great qualities than this! 2025 in the spring we purchased a 2 mini split systems for our upstairs - it has a separate living area. An open area, 1 bedroom, and a full bathroom, and as you may know, the top floor gets the hot Sacramento County summer heat! We were so pleased with Absolute Comforts Heating and Air's outstanding service, installation, and Pricing that In the fall of 2025 we bought a central heat & air system from them for our downstairs. Their customer service & pricing far exceeded our expectations. Each experience has been OUTSTANDING! The office staff, field technicians, & owner wee wonderful to work with with. Now it is February 2026 and we have been using the systems for several months & love them! Like anything new we had a couple questions regarding the downstairs units ductwork & the fan speeds. I called hoping a technician could come look at it. I had been putting off the call because most companies would only provide phone answers or charge for a technician to come out. Absolute Comfort came at no charge! Some additional details of our experience is below. I am limited to my number of words so had to remove some paragraphs. From start to finish and top to bottom they are Wonderful!!!! The office staff, sales/ service technician & finishing with the installation technicians - they were all knowledgeable, personable, honest, straightforward and great at their jobs! Absolute Comfort provided quality work and installed great products at the best prices (we had 4 quotes in 2025 and several quotes over the years, since our upstairs addition was added in 2002) - theirs was the best prices by far - and no cutting corners or sacrifing other areas to provided those prices. Top products were installed right by qualified experienced technicians, & provided outstanding customer service by providing clear communication of the steps of the installation and answered questions as we asked them. Even our question months later In the past we had worked with contractors and several companies some were satisfactory, and a couple were awful. So we know about different levels of service, believe us when we say Absolute Comfort is Excellent! They are the whole package; products, owners, & staff. Plus this is a local business. Everyone - the owners, sale, service / installation technicians, the phone / office staff, they are all residents of Northern California. Not out sourced. (Sorry not the systems & parts - those are not from California.) The employees show pride in their work and the company. This can be seen in their work ethic & pleasant demeanor. I am pleased to say, Absolute Comfort provided outstanding service again! In February 2026 I spoke to the office staff, Kristi and Theresa , a few times and they were knowledgeable, professional,, & friendly. I called the office in February and I asked my questions. She asked me to wait and I could hear her talk about scheduling times she came back on the phone & said let's have our technician Jim come out and she asked when I would be available, and gave me a 1 hour appointment window! Hence this new 5 of 5 star review! I am still in awe of this company! They are the best!! Awesome with communication too! The day of the appointment Theresa called me the morning to let me know Jim was snowed in (he lives in the high foothills and there was a cold rain storm the night before - rain here, snow at his place. She apologized and said they really wanted to come today and asked if I was available in the afternoon James the service technician could come from 2-4 . I said yes. I was already home from work for this appointment - so yes this afternoon is Great! In the afternoon James texted to see if he could come earlier at 1:30. Yes again! When he arrived we talked about the duct work questions we had, then he put down a tarp explained that his ladder was went from all the rain, and the tarp would also keep the floor clean from attic insulation and dust. He went up in the attic and thoroughly checked the ductwork, plus took photos. Then showed them to us when he explained his findings and answered our questions. Turned out the duct work was doing great & we felt much better seeing the pictures and hearing what was going on. We asked about the system fan speeds which he answered and showed us on the system wall control. All at no charge! This exceptional service Absolute Comfort provided is why I am writing this updated review. We are sharing our knowledge and experience that we feel Absolute Comfort Heating and Air is the HVAC business to use. That is why we bought both systems from them and highly recommend them for your heating and air needs too!

well, it was going to be another Hot day...105 or more. Saturday morning, we both noticed the air…read morewasn't as cool as it has been. I went outside to check the compressor and it was not working. We kept hearing like a buzzing sound and it was coming from the compressor. The company that installed our ac unit retired and another company took it over. So we called them. They said they would not be able to come out until four days later. I agreed but kept on calling. I called Patterson heating and air and had to leave a message. But, not to worry, right? It says the will return our call within three hours. I kept on calling. Next, I contacted Arctic Air. The lady that answered said she could have someone out later that afternoon, between three and five. Of course, I jumped on this. A couple of hours later, no, it wasn't Patterson, it was Arctic. They said a service team could be out there within a half hour...this was 2 and a half hours sooner than I was originally quoted. I wish I would have gotten a name...but the team came, I showed them what I thought was wrong and in 15 minutes...the system was working and they were gone. Now if this isn't service...what is? I called the first place to tell them my ac was repaired and wouldn't need them. Arctic told me that a four day wait was not out of line. And I understood this. I knew with the heat wave we were experiencing, there would be many households calling for help. Oh..and Patterson? They called two days later...and said that they were returning my call that I had made the day before....NO Patterson, it was two days before!

They did eventually take care of finalizing the permit for me like I requested. It took a long time…read morewith multiple attempts and I had to escalate this to the Better Business Bureau, the state licensing department etc in order to get their attention and for them to take care of this. If they had just taken care of everything right away like they should have, I would have updated my experience rating to 4 1/2 star.

I am so happy with the service and the quality of the HVAC. They were so professional and really…read morenice people! All of them. I chose them because they were the most affordable but now I feel so lucky because the installation was so smooth and the quality of the HVAC is amazing, now my house is too cold!! And my electric bill is lower. Wow! I HIGHLY recommend Barraza if you are looking into getting a new HVAC!

We can't say enough good things about Barraza Heating and Air! We had an excellent experience…read more After getting quotes and speaking with several larger, well-known HVAC companies, Barraza stood out as the best choice by far. They are reliable, honest, and truly put the customer first. As a small local business, they operate very efficiently and provide the kind of personal service that is hard to find with bigger companies. From the initial consult to the completion of the work, communication was clear, pricing was fair, and there was never any pressure or upselling. It was obvious that they genuinely care about doing quality work and building trust with their customers. We highly recommend them to anyone looking for an HVAC company they can count on.