Our AC went out when we were traveling out of the country. We wanted someone to come out asap so our house sitter wasn't miserable. We called a couple of places and no one could come out right away. Jason came out that day to diagnose and fix it at 7:30pm. He communicated with us through the entire process and got it working within 30 minutes. Super happy with the entire process. read more

I have used Valley Heating & Air on several occasions and I couldn't be more pleased with their responsiveness and the quality of their work. I've had my HVAC system replaced by VHA at two different houses, and they had better pricing and service than anyone I had ever used before. I have also had them out to check on small issues in the middle of the heat of the summer, and they always find a way to get to me quickly. I cannot recommend this business, and it's owner Jason highly enough! If you're having HVAC issues, be sure to give Valley Heating & Air a call, you won't be sorry! read more

omg what a great service!! I really want to thank Valley Heating company, they saved me on a emergency that I had with my airbnb AC, The girl on the phone was super fast and efficient and the technician was there on time and solve the problem the same day. read more

Huge shout out to Valley Heating & Air Conditioning! As a Realtor, I needed (at the last minute) an inspection done on a home my buyer was purchasing. Jason's team is amazing! They were kind, professional and accommodated my rush request and came out the very next day. In fact, the owner came out and spent a lot of time with me and explained in detail what was going on. He wrote up the report for me on the spot and I had everything to help educate my buyer, moving forward. I will use them again, will refer them out and will remember their professional service. read more

Company was very responsive, professional and exceeded all expectations. We had a very new unit that stopped working and their team problems solved, explaining the issue and the fix. Absolutely trustworthy in all aspects! read more

Well I knew Valley heating and air was a honest and knowledgeable HVAC contractor, they installed my first roof combo unit on my house over 35 years ago, I recommended them to my neighbor who needed a complete new split unit for the house she just bought, she was happy with them also. My buddy installed my newest unit on my house about 6 years ago as his last job before retiring. He had told me then the only other company he could recommend was his neighbor business on Fair Oaks Blvd Valley Heating & Air. I'm glad I followed his suggestion. Jason was my tech, I couldn't be happier with the great service! I will have them back once per year to keep my unit running smoothly. I highly recommend them if you want great professional service. Roger H. Orangevale ca. read more

My AC broke in the middle of the heatwave. Jason replied to my request for a quote extremely fast. I love this ability through Yelp to request quote. He was able to come the same day and diagnose the issue. They were able to bypass my broken circuit board and keep my blower on so the house would cool until the part arrived. He ordered the part and came back in 2 days to install it. I would highly recommend them in the future. read more

Our AC failed during one of this early summer's heat waves. We have a home warranty, and needless to say, they were a total nightmare to deal with, lied constantly, made promises they did not live up to, it was awful. I called Valley and they came out quickly, and diagnosed the issue, but because the unit was irreparable, and a new system is so expensive, I decided to wait for the warranty company to do their jobs. After waiting a long and miserably hot month for the warranty company to replace the HVAC system as promised, I decided to forego using the warranty and hired Valley to do the replacement. Jason was amazing - got us scheduled within just a few days and we were up and running, back to normal. Every aspect of Valley's service and advice was impeccable. They are pros and really care about their customers. read more

From the moment I called Valley Heating and Air, I was treated as a valued customer with abundant compassion and caring from the office manager, Devin. She was extremely thorough, communicative, and did everything she could to get a representative to our house when it was 110+ degrees. When the technician, Jason came to our house he immediately got to work and provided us options for repair or replacement. We decided to replace the unit since it was so old and couldn't be happier with the service and the new A/C unit. I am recommending Valley Heating and Air to all of my friends and colleagues because I've had nothing but terrific experiences with this awesome group of professionals. Thank you! -Stephanie read more

Thank you Valley Heating and Air! Our 2 year old unit had problems (installed through Buetler, who I DO NOT RECOMMEND) shut off during 105 degree weather. Valley Heating had a service rep in our area that came out within 30 min! He diagnosed the problem within 30min and instead of over charging us, recommended we have the original company fix the problem, since it was clearly an installation problem. I was impressed with his knowledge, explaining the components of our unit, why it wasn't working properly, temporarily fixing the issue and quoting us on the proper repair needed. We have since had it repaired and would recommend Valley Heating and Air. read more

We have been with VHA for over 20 years and have always been happy with the company. We get VHA's annual maintenance service and it has kept our system working for many years. Recently received a quote for to replace a 16+ AC and 25 yr+ Heater. Jason did an excellent job explaining our options and recommended the system that best fit our needs (needless to say not the most expensive option). I would recommend VHA to my friends and family. read more

This is the second time I used Valley Heating highly recommend Good service don't over charge Ron read more

Jason has helped us tremendously with our cooling/heating issues and is prompt with service.

The service tech was on time, professional, clean, and polite. My package unit had many issues, all of which were addressed. I will definitely use this company again! read more

Had this company come out to check for a leak in my system. The serviceman was kind, they were able to come out the same day which was great. They did not use appropriate leak detection equipment. They did not/could not find the leak. They placed dye and "stop leak," into my system and refilled it. If I would have known better I would not have allowed the stop leak to be installed. They charged over $350 for this stuff. They also charged over $150 for the dye. To top it off they charged me over $100 per pound of refrigerant. Total cost over $1800. Total things fixed...0. I called another company a month later because the air was again not cold. They found the leak with their sniffer, replaced the schrader valve that was leaking, added refrigerant and charged me $325 I'm so mad at Valley, I feel they took advantage of me. Live and learn, and I've learned I'll never use this company again. read more

Wow! Talk about incredibly fast and friendly service. Jason was amazing! My 22 year old air conditioner stopped working and Jason was literally able to figure out what was wrong, replace the needed parts and was on his way in less than 20 minutes. Before he left I could already feel the cold air from the air conditioner. So thrilled with the experience and it didn't cost me an arm and a leg to have it done. Thank you! read more

The owner Jason has been a pleasure to work with. We bought a fixer upper home 4 years ago with some aging equipment. Jason helped to get one of the existing units tuned up and recommended upgraded equipment for the second unit. The install of the new unit went flawlessly. We needed to update some infrastructure on this 1950's house to make things work right and his installer did the work in a swift manner. We have since needed service on our older unit and Valley Heating has been quick to fit us into the schedule to help get things working right again. read more

My property manager recommended Valley Heating and AC. My tenant's AC wasn't working on one of the hottest days in Roseville. I was able to reach Jason and of course this was one of their busiest days due to the extreme heat. I felt fortunate to reach Jason and he did a lot to add me to his schedule. It took two visits due to the AC issues at the rental home but Jason and his team were very accommodating to my needs and the tenants. Valley Heating and AC will take care of you! They're very professional, fair and want their business to succeed by keeping their customers going. I will always recommend them to family and friends to service their heat and AC read more

I had Jason the owner come out and look at my system for replacement and he was right on time for the appointment. Answered all my questions and concerns and I signed on the dotted line to get my AC/Heat unit installed. A couple weeks later his installer showed up to do the work, very kind and knowledgeable on everything. I instantly trusted him, I highly recommend this company. No.1 they have been around forever and for good reason, their the best. Very happy I went with this company as you will be too. read more

My husband and I recently had Valley Heating and Air out to our home to have our AC units serviced. Jason, the owner came out to make the service call and just like the previous time he had come out to relocate our units, he was extremely professional, courteous and took the time to explain all the steps, options and prices to me. Valley Heating and Air is the only company we use as we are very impressed by the integrity of the company as well as the fact that they are not trying to squeeze un-necessary money from you to get the job done! Hands down, we strongly recommend this company! read more

Highly recommend this company! Jason was so helpful. Forty- four (44) degrees is not super comfortable. He came out as soon as he could and got the heater running! There are many things that need to be done with this older home, and he let us know what was definitely needed and what we could possibly hold off on. Thank you Jason! read more

Professional, courteous, very fair pricing and completes the job right the first time! We have the utmost confidence in Valley Heating & Air. read more

Valley Heating & Air has been our go-to resource for all things HVAC related since moving to the area. Jason and the team are true professionals with the right combination of technical expertise and customer service. They have always been transparent with us on what was wrong and provided us with very fair prices. I would highly recommend them to anyone who needs HVAC service or support. read more

Superb service! I called Valley on Monday morning. They came that afternoon and had the A/C working again within an hour.

Jason and staff are awesome! I love my AC/Heating unit. The price was fair and the job was quickly done. House was left clean. Workers were respectful. I am thankful that I chose Valley Heating and Air! read more

Valley Heating & Air Conditioning was fantastic. Our air conditioning was completely dead. They sent a service person out promptly. He was polite and straight forward with his estimate. He had us up and running that morning. Prices are very reasonable. read more

The nightmare continues. I had a new AC/Heating system installed in February of 2008. At this time I was in early recovery from an illness that nearly took my life and it took the rest of 2008 and beyond to get my health and strength back. I mention this as it does have a connection to this story. The owner of Valley Heating and Air, Jason, knew of my condition. The system was installed and seemed to work well, but I was unable to inspect the attic area myself due to my condition. When I was finally able to get into the attic during the winter of 2009, I noticed that the insulation around the plenum was missing and there was other insulation laying around in the attic and not covering anything. I had also noticed that a vent to one of the back bedrooms was not providing the proper heat or AC to that room. I called Valley to complain. Jason himself responded and stated the insulation was installed properly and the remainder was extra and not needed. He also stated the problem with the ducting to the back bedroom could be solved with an extra investment by me. Both these explanations were not acceptable to me and I knew then that Valley's motto of "fix it right or it is free" was not something that they honored and therefore decided I would not contract with Valley for a service contract. Due to some miscommunication between Valley and myself, I was not aware that I had to contact the City of Citrus Heights for a final inspection of the 2008 installation. This final was not completed until 1/13/2013. I then contracted with Service Champions on 4/3/2013 for an annual inspection of the system. On approximately 09/18/2013, I noticed rusty water coming from an AC drain. I called Service Champions to check out the problem. Their service tech responded and found that the large drain pan was heavily rusted because the drain lines were hooked up backwards, cause the primary drain to dump into the pan and not directly outside the house. I immediately called Valley to complain. Jason himself responded, saw the mistake and fixed the drains to their proper configuration. I then requested Valley to replace the rusted pan due to their mistake. I heard nothing from Valley on replacement so called Valley on 10/??/2013 and insisted that the pan be replaced at no cost to me. Valley refused stating there was no proof that the drain lines had be installed backwards by them. There had been no one other then Valley work on the unit in the attic. The cost of the pan would be $800 by Valley as a courtesy cost or $1100 by Service Champions. I reached out to both the BBB and the Contractors State License Board for assistance with a resolution to this matter. No real response from BBB and the Contractors License Board stated their hands were tied because the complaint was beyond the 4 years from time of installation. I had the pan replaced by another party and could finally use my system again. End of story? No! On 3/3/2016, Service Champions conducted their annual inspection of the system. The technician was very thorough and actually opened the component in the attic and found severe "Rust Staining" to the bottom inside of the unit above the main drain pan, including the lower portion of the coils. At this time I have no idea what impact this staining will have on the longevity of my $10,000 plus investment. I have already spent over $300 dollars on warranty parts promised under Valley's contract to the outside unit. Bottom line, do not do business with Valley. Their installations are not done correctly and they will not honor the mistakes they do make. I understand now why they would not replace the pan as the whole attic component of the system would have had to be replaced because of the staining and the unknown damage this staining has caused. Just waiting for the next problem to arise. Mistakes are understandable but not to stand behind the mistakes made is inexcusable and a component of fraud upon the public. Don't take a chance with this company!!! Be your own advocate!!! read more