I am a resident of Chicago, but desired to be away from home a few nights with my husband. (It's not often that we get a weekend babysitter) I found this hotel on Expedia and was immediately drawn to this location due to the swanky furniture and beautiful color scheme. I wanted to stay somewhere that had more than the standard hotel furniture and decor. This boutique hotel was about 100 dollars less than neighboring chain hotels, but way prettier. I originally booked a 2 night stay, but on our 2nd day, we decided to get our little one and reserve the room for an extra night. Upon entering the hotel, there are doormen waiting to receive you, and they are very friendly. One even took a pic for me while I waited for my Uber ride. Check in was smooth and fast. The elevators can be accessed by key card only. I was assigned room 1301, King Suite. It was a corner room. The room is very modern and The bedroom area has a tv, and the living room area has a tv AND there is a tv inside of the bathroom mirror. The bed and mostly all of the furniture is low but this just made it easier to use. There is a touch button by the front door, that when pushed will appear red or green (outside of the door) to signal housekeeping of your need for services. On our 2nd day, we never removed the red button, so we received a call from housekeeping asking if we desired any fresh towels or new soap. I thought that was pretty nice. The hotel is 1 block east of Michigan Ave, Mag Mile. Despite its location, the street was very quiet. There are 3 restaurants directly next door..Nando's, Epic Burger, and Blaze Pizza. And on the corner, Capital Grille, where we enjoyed a late dinner. I do wish the hotel rooms included a microwave, but I guess you can't have it all. Overall, I enjoyed my stay, and while planning my next staycation, I'll definitely look into Ivy Hotel first! read more

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We got to the hotel after booking a King suite and they reported they did not have any king suites, regular king rooms, no suites at all but could stick us in a regular queen room for the price we paid for the king suite. The receptionist, Deborah, was matter of fact, stoic and not even nice, so i didnt hesitate to ask for the manager. She never got me the manager. So, my wife went next door and Aloft accomodated us. In full disclosure, we booked through hotels.com but hotels should be used to third party bookings by now. read more

These people charged my account $250 claiming that we had been smoking... six days after we checked out of this hotel. We received the receipt upon check out and there was no mention of smoking on the receipt. Beautiful hotel in an excellent location, but these people have unscrupulous business practices. I have no idea how you can justify charging someone almost $300 6 days after they have checked out read more

This hotel was okay but i wished I looked at the reviews beforehand because I went into it with bad intentions and was paranoid while being here. The king suite was overall very spacious nice & was exactly as expected but just keep in mind that the walls are very thin and you'll hear every time your neighbor opens their doors. One of the sinks was also clogged so that was a downside. This hotel was worth the price and was semi nice but I probably won't be back. read more

This hotel has a lot to learn. Let me start with the valet. If you have a car when you arrive the valet is never anywhere to be found. When you want to retrieve your car good luck. A minimum of 10 minutes on the wait. All for a price of $52 a night. The customer service is lukewarm at best. The front desk staff look like they are afraid to smile and don't jump on accommodating basic requests such as finding a place for breakfast. The room service is severely lacking. Breakfast is your only shot so enjoy that $20 omelet. The only redeeming quality is the room itself is great. Overall I would give this hotel 2.5 stars if it wasn't so expensive. Nothing like spending a fortune to be treated unkindly. read more

Pretty nice hotel, but the service is absolutely god awful. Not only are the staff extremely rude, but they are racist and have no respect whatsoever, specifically from this one blonde male staff. There were also stains on the rugs, bedsheets, and the mini fridge had no point since it was not even cold at all. The only perk about this hotel is the rain shower and the location, but you can find this anywhere else with much better service and basic respect/ kindness. DO NOT stay here. I would rate this 0 stars if I could. read more

I would rate zero stars if I could. Starting at check in the vibe was immediately, unwelcoming, uninterested, and rude. The woman at the front desk acted as if she didn't want to answer any of my questions and was very vague. For the quality and the service of this hotel it most certainly does not match the price. I would recommend "The W" or "Radisson Blu" for similar prices. This is not a hotel for a romantic get away. Walls are so thin and so close to one another that even with no music or tv, neighbors complained of noise chatting or conversation which seemed very absurd. Why pay $400 to book a hotel such as the ivy boutique where you have to be so cautious to even stay the whole Saturday evening. read more

I booked the hotel for the rooftop bar/restaurant so I wouldn't have to eat inside a restaurant. When I got there, the rooftop was closed. No reason was given. It was a sunny 70 degree day/night. I saw what I think was a cockroach in the bathroom which is weird, because they usually like food. It made for a terrible night sleep. The view from the window was also terrible. Yes I could have complained because I highly doubt the hotel was full. But geez...why is this room the first option given when you have an empty hotel? Don't you want people to come back? read more

Ivy Hotel - View from our room. - Hotels Near Me - Chicago, Illinois

Absolutely terrible hotel. Awful customer service. The bathroom was dirty upon arrival, as was the shower. We had two tv's in the room, neither worked. The beds are super low, the mattresses and pillows are uncomfortable. The newly made bed had hair on the pillows and comforter. I have no idea what others are talking about regarding valet, bellman, or bar for that matter. No one was around and the bar was empty/closed. The elevators smelled gross too. I now worry about the post charges others have posted about. Ugh... read more

Never experienced this with a hotel but I guess there's a first for every thing but the room was around 250 for one night they charge my card 750 says they would return my funds 30 days later still no refund they keep giving me the run around but I'm about to take legal action do not stay here it's a nightmare read more

My boyfriend and I first stayed here a couple years ago for our anniversary after finding it as a deal on Groupon. We enjoyed it enough to consider it, again, for this years anniversary. There were no deals on Groupon this time around, but we did wait until a couple days before to book and a king suite ended up being docked by about $50 from it's original price by then. My biggest reason for wanting to come back was the large soaking bathtub (easily fits two people) and rain shower. The bed is comfortable but it should be understood before booking that the furniture as a whole is low to the ground. Bed, couch, chair, etc. The only thing that irked us is that the TV's in the bedroom area are along the wall next to the bed instead of the front which is a little odd but not a big deal. Overall, it's a boutique hotel and lives up to that. The bathrooms are reason enough to stay, but probably still a little overpriced unless you find a good deal through third party or late booking. read more

BEWARE: We were wrongfully charged for allegedly using items in the fridge that we didn't even touch!! There are three different Walgreens just walking distance, why would we touch the fridge items with jacked up prices!?!? I bought my own drinks and snacks from Walgreens!! There are plenty of nice hotels at decent prices in this area. Save yourself the post-vacation unlawful charges to your CC and having to call your bank hassle. If you already made a reservation, MAKE SURE YOU TAKE A PICTURE OF EVERYTHING IN YOUR FRIDGE WITH A TIME AND DATE STAMP! Don't say I didn't warn you! read more

My partner and I stayed at The Ivy Hotel for our anniversary. The hotel itself and the wonderful, attentive staff exceeded our expectations from the moment we walked in. Our king suite was the size of an apartment and felt luxurious and cozy at the same time. Having stayed at more than a dozen hotels in Chicago, I have to say the Ivy is my favorite. We will be back for our anniversary next year! read more

The room was great very beautiful! VERY SPACIOUS! I booked the room for my sister and she wasn't allowed to have any guest in the room. My mom and brother couldn't visit my sister because only 2 people were allowed in the room. The room we purchase had a living area and was 600 sq ft in size. Also upon check in on Saturday I asked the concierge what time was check out she replied 11am. I asked if they offer extended checkout she said 12 noon after that there will be a $50 charge. At 11:30 my sister was told she need to check out now else there she will be charged an additional fee. Then at checkout my sister was told she could not sit in the lobby and wait for her Uber because she had bags. For $330/night, customers should be treated better. I will never do business with this hotel and I recommend to others to do the same. read more

Beautiful beautiful beautiful hotel! Booked the ivy boutique for my wedding celebration which was about 5 minutes from the hotel at navy pier. The decor is amazing! Everything is purple which is my favorite color so maybe I'm a little biased lol but it's sooo cute!. King suite is very spacious, separate living room and bedroom. Customer service was great every time I called downstairs to request towels or with a question it was always handled promptly. Only complaint is there is no fridge (already full with items they want you to purchase) and no microwave. read more

Though at $350, this hotel cost more than I've ever paid for a hotel stay, it was worth every penny. I've never had a better experience and wished I lived at a hotel, the way I did at the IVY. Every detail was covered, and our stay was tremendous. When we walked up to the reception desk, we were greeted by two extraordinarily friendly gentlemen who offered to point out our location on a map, give dinner or clubbing suggestions, and even provided my boyfriend band aids for the blisters he'd earned on our walk through Chicago. Our room wasn't huge, but I understood that it would be more on the "cozy" side when I booked it. The bed was so good that we took the details in case we wanted to order it. I slept so insanely well, which partially had to do with having my handsome boyfriend sharing the bed with me, but mostly to do with the bed. The shower was nothing short of heavenly. It had a large rain shower head and the floor must have been made from unpolished granite or some other kind of hard stone that drained underneath. An amazing touch was the little bites of dessert that were dropped off by a sweet lady, who also filled our ice bucket for us. Top notch hotelling!!!! read more

I booked this hotel via a Bloomspot deal (about $160/night). This always makes me a little apprehensive, given I'm getting the room at a reduced rate, but I needn't worry. The staff was marvelously accommodating, the room beautiful, and our stay perfect! I originally booked the hotel for the starting part of my girlfriend's bachelorette party. Since I had to book the room for two nights, my husband and I took advantage of the room the night before. Check in was a breeze, and all staff made us feel very welcome. The room (the king suite) was beautiful. While it didn't have a great view (we were on the 6th floor and had a view of a fire escape), the room was lovely enough to make you forget that. The decor is modern and minimalist (no paisley or generic landscape paintings here). The TV in the bathroom mirror is a fun touch. The rain shower was amazing. I wish I could've brought that home with me! The fitness center has yet to open, but they are kind enough to give you a pass to the River East Club (two blocks away) which has all the workout equipment you could need (including a pool and a sauna). I took advantage of their guest pass and went over there during the day on Saturday. Not a bad deal when you're used to the broken down inadequate machines at most hotel gyms. Saturday night the girls arrived. The staff was so accommodating in bringing us wine glasses, lots of ice, extra blankets for our slumber party, and even coming up to open our wine bottles for us. The turn-down service (with the truffles and cookies) was lovely as well. I'd definitely recommend this hotel for travelers, or anyone in Chicago who might want a little stay-cation. read more

HeSaid Only: I stayed here a couple of weeks ago, for several days. I'd read the reviews of people with water pressure problems, TV problems, etc. So, I called a couple of days before I arrived, mentioned the Yelp reviews, and asked if they'd fixed the problems. I was told they had. When I arrived, everything seemed fine. The hotel was very nice, and the doorman was very friendly. I'd booked a Queen room (not a suite), and also ended up with a handicapped-accessible room. No bathtub, but a shower stall with no lip on the floor. When I showered that night, I found out that the seal on the stall wasn't working, and half the bathroom floor ended up flooded with water from the shower. I called the front desk, and they offered to move me to another room the next day - so that I wouldn't have to deal with re-packing and moving my stuff in the middle of the night (it was about 11:00 PM). I said I'd rather move sooner and get it over with. The night manager came up with a cart, helped me collect my things, and moved me to a new room. He upgraded me to a King Suite, free of charge, and was very apologetic. He told me I could stay in the new suite through the rest of my stay. The King Suite was awesome! Pros and Cons below. Pros: Super luxurious! Ridiculously large bathtub (I'm 6' and this allowed me to fully submerge without me knees sticking out of the water. Insanely comfortable bed! The electric drapes were cool! The sensors under the night tables that turned on small lights when you get out of bed. The LCD tv in the bathroom mirror (***suites only, not studios like my original room). The big HD TVs in the 2 main rooms. The second room with a big couch/chaise combo! The highly attentive staff. The baked goods at turndown service time. The overhead waterfall shower! The fast and free wi-fi! The rooftop lounge with super nice staff! ** - The ability to check your bags when you check OUT, if you're in town all day, so you can come back later to pick them up -- for free! Cons: The bathroom TV isn't viewable from an angle (it is visible, but the picture becomes blurry like a privacy screen), so you can't watch it while in the bathtub, even though that would be a perfect angle. As others mentioned: the bathroom mirror is dark (the surface itself, maybe because of the two-way glass for the TV?) and the overhead lights point straight down, not at an angle. So, it is really hard to see yourself in the mirror. I imagine women putting on makeup would have problems No parking. There's no sheet on the bed - just a bottom sheet and the comforter/sheet combo. Kinda weird, but still sooo comfortable! The crazy prices for wet bar and snacks ($6 for a can of pringles? $3 for a tiny bag of pretzels?) The price of drinks in the lounge ($7 for a Corona?) Still a new hotel, so kinks to be worked out -- like the advertised, but not open yet, fitness center :-( The hotel did give free vouchers for a local gym/fitness center. But, when I checked that place on Yelp, I saw that the pool was closed due to staph. No thanks. Also - small stuff: the cable went out once like other people had mentioned. It probably happened more often, but I didn't watch a lot of TV. Want to see my poorly-shot video of the King Suite? http://www.youtube.com/watch?v=Ejz6xz1H2R0 Overall - I would definitely recommend this hotel to anyone staying in downtown Chicago. I would suggest the hotel think about offering maybe a happy hour, if not a short free cocktail hour at night like some other hotels do. It would be a nice touch. read more

On a short stay in Chicago, we chose this hotel and happily so. The location is perfect, within walking distance to everything you want to see in downtown Chicago. The car was parked in the garage and did not move until we checked out of the hotel. Rooms are gorgeous and fairly spacious. Updated, clean, and great service too. No complaints and would stay here again if in Chicago. read more

We recently stayed for 2 nights and I found a wonderful price on a King Suite. We were traveling with my 1 year old son so the separate spaces were great especially when it came to bedtime. Before we had arrived we asked that the coffee table be moved and the fridge be emptied for his milk, both were done and we really appreciated not having to call down because it wasn't (like so many other places we have stayed). When we arrived our room was not ready so we left our bags with them and began our vacation. Another plus is most hotels say they will call you- they actually did here! 4PM is check in and I believe our room was ready about 1:30. Perfect as our sons nap is around 2PM. There are only a couple negatives I have for our stay here: 1. The light arrangement was awful in our room, not sure if there was some mix ups with wiring?? We could not turn on just a hallway/entrance light, that switch turned on the bedroom area lights. There also wasn't a light that just turned on the area by the sink, that also turned on the bedroom lights. The bedroom lights then turned on the beds but also the hallway. This was really annoying when with a child. When we needed to get something, we had to use our phones as lights, otherwise all the rooms lights were going on. 2. The fridge was emptied for us but really needed cleaning. It had this awful smell to it that our bottles started to take on. Very gross. 3. Trash cans- why are there none?! We had 1 trash can for the entire room- in the bathroom. Not one in the sitting area or under the sink. 4. Safe did not work in our room These negatives would not prevent us from staying again but I think next time I'd be more likely to ask for a room change or at least a clean fridge, some trash cans and a working safe ;) read more

This is a review of Devine, the hotel bar. The hotel itself may be fantastic but if my brief experience in the lobby is anything to go on I doubt it. I dropped by to have a beer and kill half an hour. I hoped the bartender would know something about the local brewing scene, or at least the beers they carried. That appears to have been too much to ask. I was offered 2 "local beers" (one of which was from Milwaukee, not Chicago) and then a Strongbow cider and a Miller Lite, as if they were somehow in that sane category. I accepted what was described as a pale ale, though the 2 seconds it took to read the can revealed to anyone literate that it actually wasn't. The bartender poured the beer directly into a warm highball glass with fantastically poor technique - the glass quickly became more foam than beer with a nice little mess of the same going all over the counter. I was handed this same unfortunate mess with the excuse that "I don't pour beer very much." Apparently. The beer was warm, flat, and tasteless. And I was charged $9 for the privilege. I try to be a glass half full kind of guy, so I left the glass half full and left. Disappointed. read more

My friend and I stayed at this hotel two weeks ago! It was a "girls" weekend. Perfect location as it is just steps from Michigan Ave. We had a beautiful room with a really nice sitting area. The rain shower is heavenly! Two sinks and a huge bathtub! I huge TV in each room - and one in the mirror in the bathroom. A fav feature I usually find in Vegas hotel rooms. The staff was incredible! They always greeted us like we were friends. And Albert and Anna were amazing! They went above and beyond for us. Thank you!! The rooftop bar was a great spot as well! Def would have drinks there again! Will definitely stay here again when I am back in Chicago! read more

I stayed at the Ivy for my 30th birthday in January. Let me first start by saying if you visit Chicago or just want to get away for the weekend choose " The Ivy ". All of the staff were pleasant and helpful. I stayed in the King Suite and I was gorgeous and very comfortable. I wanted to take the bed with me so awesome and the rain shower is to die for. You can have a party in the tub!!! The television in mirror was a great touch!! I loved the huge windows and view. The hotel has these cute packages for your room in case you're having a romantic getaway!! The Ivy left little gifts of red velvet cake pops on the bed after cleaning room thanking us for stay... Nice warm touch. Overall excellent experience and I can't wait until the summer time to visit the rooftop lounge!!! I'll be back :-) read more

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The staff was the sweetest! The hotel is cute and boutique style. However, the rooms are not boutique style....they are HUGE! Super nice. I wish I could've stayed a week. Also for any recommendations see Larry....the best bartender!!! read more

How much would you pay for perfection? That's what I have to consider when i review this hotel. I suppose it makes sense that my most expensive hotel stay pretty much ever is also my best ever! Having the perfect travel companion probably helped rather a lot too! The shower was amazing! (I now have a similar one in my flat!) And the bed was so comfortable (i now have a similar mattress). I didn't subsequently order in bulk the delicious cake bites that a member of staff brought to our room nor did I order a box of plasters of the type they gave me for me overwalked thus blistered foot, but that doesn't mean that both gestures were not most appreciated. Really liked the area the hotel was in too. Went to a couple of local places in the evening for food and drink. Despite the price I'll stay here again if I come to Chicago! read more

Small bar in the enterance, small lobby, no parking lot or garage available only valet. The workers would watch you come and go, they were very friendly but it almost felt a little to close for comfort. We didn't care to be greeted everytime we came and went. Spacious hotel rooms... I couldn't believe how big our room was. I think the size of the lobby had us fooled by being so small! You walk into a minibar and the bathroom was off to the left... Past the mini bar is the bed with a TV, walk past that into a large entertaining space with a few pieces of furniture and a desk. There is a full wall window which is nice for light during the day. Check in & checkout process seemed to go smoothly. read more

This place is the best hotel I've stayed at to date. The room I got from airbnb is sick... And I got it at a awesome price. I will be back everytime I come to the city. Free WiFi and this place is like a condo in San Francisco... Sick read more

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A big disappointment as I'd heard a good buzz about this boutique hotel. The room is spacious, and the sitting area is nice though honestly I didn't use it. The good news stops now. If you like to sleep on the right side of the bed, you end up in a big dip. Not comfortable at all, and a reminder of all the folks that were there before you. Coffee maker was broken. Towels are paper thin. Shampoo etc are "Ivy" make, refillable, and very low quality. My room faces the street and was above the front door, making it very loud at night. The fridge had a hugely loud hum all night, and no way to unplug it. Windows are thick with dirt, but thats little wonder as it faces a tall building that is under construction. All in all, a really disappointment and terribly over priced. This is one of those hotels trying to be hip but actually is just cheap. I paid $300 per night for two nights. I gave 4 days notice to cancel my second night, but they required 5 days notice. They clearly make their money by locking you into the fine print. read more

Onyinye was outstanding smile and informative was like having my own consultant. Def coming back here

The Ivy was so beautiful and accomodating. I went for my birthday and had the best time. Right once we checked in, they sent up complimentary chocolate covered strawberries and wine unexpectedly as a bday gift. The room was clean, and I had the best bubble bath of my life in the tub. The beds were so comfortable and the purple theme was too cute. I felt like a princess. The tv in the bathroom mirror is ballin'. Thank you, The Ivy & staff! read more

Loving their Divine lounge . Fantastic people work here, especially Dave! Very friendly and nice personality ! Try the non alcoholic fresh Strawberry moktails sooo delicious . Very chill and relaxed atmosphere . Highly recommend , ask for Dave )))) read more

Ivy Hotel - Hotels Near Me - Chicago, Illinois

Very nice hotel ... Decor was excellent... The tv in the bathroom mirror was a very nice touch. We checked in very late so didn't get an opportunity to check out the roof top or bar located downstairs in the lobby. Location is perfect for our weekly hanging out downtown. The bad thing was the tv was not working in the bedroom I had to call twice about it.. The second issue we had NO HOT WATER... To shower the next morning prior to check out... Upon leaving we met a couple at the elevator who was also checking out they stated they hadn't had hot water for 2 days today being the 2nd..... They didn't get hot water til last night. I would have to think twice about staying here again especially since I had business to take care of today downtown and now have to go back to my home in matteson to bathe and drive back downtown.... read more

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This hotel is in a great location for tourists and shoppers! We liked the style of the inside of the rooms and the lobby/bar. We stayed in a queen studio room, which we found to be very spacious. We booked our room off Priceline and got a very good deal. We were roomed on the 5th floor which was a little disappointing because you couldn't see anything from there, and they have 15 floors to work with. When we arrived for check-in their computers were down. So they had to check us in via the phone and were unable to give us room keys at the time so they had to escort us up to and let us in our room. We loved the look of our room. The only challenge we had was the height of the bed and no place to set your luggage to look through besides the floor. The bed was comfortable, but its height came up to our shins which I think would be difficult for customers with mobility issues. The bathroom was great!! Loved the countertops and loved the waterfall shower even more. I would stay here again, but maybe ask for a room higher up read more

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I stayed here on a business trip and was pleasantly surprised. My room was upgraded to a king suite -- amazing -- and the rate stayed the same. Check-in was seamless, but I was a bit disappointed by the room in terms of cleanliness. The bathtub -- which I would never use at a hotel, anyways -- was filthy. The shower, however, was amazing. There was a TV built into the bathroom vanity mirror, and so in total, the room had 3 televisions. Really quite the treat. Best feature? Complimentary WiFi. read more

Great location, service was exceptional!! The room was very modern, well decorated and very clean.

Excellent hotel. Beautiful decor. Rooms are very spacious and modern. The beds were actually comfortable. Bathroom was incredible. Central location close to everything you need. The rooftop bar is great! Cocktails were delicious. Our bartender, Ofelia, was so nice and attentive. We will definitely be back just to see her :) I definitely recommend this hotel. read more

Chris made a mean sky lemon drop martini!! Would highly recommend, the service is great && Chris was a bonus!

The Ivy Hotel is a great hotel in downtown Chicago. Stayed here for 2 nights, has a great location and very friendly staff also. When we got there they upgraded us to a King suite for free! May have helped it was my birthday. The rooms are amazing and the bed is one of the most comfortable I've ever slept in. They do also offer turn down service too. The rooftop bar has quite a view. There are plenty of food options near this place too. Definitely an awesome find by my wife! read more

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The ivy hotel is beautiful. Very modern decorum, and a beautiful rooftop bar. We had a king suite and used it to prepare for a wedding. There were a lot of bodies in the room making it some what stuff naturally, however the air condition was broken and the hotel response was disheartening. We were told what to look for if the air conditioning wasn't working, which we identified, and were told someone would be sent up. We called the front desk almost five times before someone was sent. When someone from maintenance did finally arrive, they did not fix anything but just confirmed what we already knew, the air conditioning was broken. I called one last time and insisted that I stay on the phone while the manager fix the problem electronically. The difference was stark. Overall the stay was wonderful and I would recommend this hotel and would stay again. read more

My husband and I come here sometimes to just get away. Love the restaurant, roof top bar, the bathtub. The place is.... sexy. Giant soaker tub. We love it. Cant get enough of it. Installing one in our house. Why its not getting my last star? Parking. So is Chicago... read more