Worked with Rich to buy a mini-van. I looked over the car best I could in the lot. Smooth…read moreexperience in buying, no pressure, easy transaction. Rich said if I had any problems with the van to let him know. Well, I live in a different state and am several hours away. A few days after I got home, I found the spare tire had a large cut in it. I ordered a new spare tire from one of the local tire dealers and it was $130 or so dollars. I texted Rich and told him the spare had a cut in it and sent him a picture of the damaged spare. Didn't think anything further about it. Then Rich responds he would pay for the spare and reimburse me and he did!! When have you ever heard of a used car dealer reimbursing you for something you found wrong with the car after you drive off the lot. This is the kind of place I like to do business with. Thanks Rich!!

Super experience with Cooks Car company! Drove 100 miles to…read moresee a car at Cooks. The car was worth the drive, but the buying experience was worth far more. No games, no hassle, no gimmicks. The owner has an office by the front door...not hidden in the back! Pete greets you and treats you like he knows you're a customer who will be back again and again . We love the car we bought from him. He told us the good and bad about the car and we appreciated that. Thanks Cooks and the team at your amazing dealership!

bought a truck recently after my check cleared . zero help with concerns I had with my with my…read moretruck. pretty much told me to go kick rocks. I will never buy a from this dealership! very disappointed!!!

I gave them my business for nearly thirty years. In 2016 I bought a RAV4. They knew it was a…read moresalvage. I was never told.

Five GOLD stars for Valley Car Sales! This locally owned business makes buying a car a pleasant…read moreexperience! Why go anywhere else?! Do yourself a favor and go see the Hobson family

I understand the 'AS IS' contract I signed. I also understood VALLEY AUTO SALES slogan...100%…read moreSATISFACTION GUARANTEED I did not expect to leak out almost a quart of tranny fluid on the way home and discover through my mechanic MIKES TRANSMISSION in Ephrata Wa. that a huge leak had been concealed with a poor weld patch, that VALLEY AUTO SALES was well aware of the problem, (details being saved for court) and had I not been diligent, the repair would have been much more expensive, more than I paid for the vehicle. The torque converter was ruined, the leak was substantial even when vehicle was not running. Thus the reason the van was not parked in lot but in the shop when I arrived. (a huge fluid stain was present under the van the next morning). Mike urged me to pursue this matter. I offered to settle with VAS for a portion of the repair. They wouldn't even call Mike, as he wished, they just said AS IS. I am sure a judge will find Mike's testimony as compelling as I did. So a word to the wise...lip service is really good here, BTW-they were partially honest, the a/c pump was out!!! And true to a vehicle with high mileage, there are many repairs. I accept that part of AS IS, but not a blatant attempt to conceal a major repair!!! Not opinion, fact from a professional in business for 30 years!!!

Horrible service - I will not be coming back. I've had my oil changed here many times, and all the…read morerepairs to my car have been performed at Roger Subaru of Lewiston. Despite oil changes being scheduled weeks in advance and showing up on time, I always waited at least 3 hours for my service to be completed. The final nail in the coffin, though, was when I showed up with tires they had installed that balded completely on the outer sides in the rear within a short time. They refused to take any accountability and told me this was "normal" if I drive on poorly maintained roads (I don't. I live in the downtown area of Moscow and work from home -- I drive maybe three times per week and less in the winter). I was told that day that Brady Bain, the service manager, was out and would call me. He never did, so I called and left him a message, but he never responded. I received an automated message from Brady asking me to rate my service, so I emailed him back to say I would still like to talk. I also gave him some options based on my availability; however, I never heard back. I'm still very disappointed with my experience at Rogers Subaru of Lewiston and would have appreciated any communication with their manager to address the situation. Today, I would never recommend going to them. I went out of my way for years to drive up to Lewiston from Moscow to get my car serviced here, and now I realize what a HUGE waste of money that was, terrible service, and it seems they probably messed up my alignment when I bought new tires from them previously, hence the balding. I received zero help or compensation for this issue despite my loyalty to them. DO NOT GO HERE.

Shout out to Corey D. He immediately took us in knowing we were in a time crunch to get back on the…read moreroad. Gave us the information we need to repair the car. Got us out within 30 minutes. Thank you, thank you. God bless you always. Nice work.

2014 Pilot Transmission started shifting hard towards the end of our cross Washington trip to…read morePullman on a late Friday evening. Found online that McClure Honda had Saturday Service Hours so headed to Lewiston in the morning to see if we could get some help. Only one tech on duty and they weren't sure they could fit us in, but they got under the hood and found the transmission fluid was low & brown. They didn't want us driving another 400 miles without a triple flush, so they took the car. Five hours later the work was done! Great communication throughout. And they even washed the bugs off our grill (well, they washed the whole car!) Drove back across the state at the end of the weekend and all is good. HUGE thanks to Service Advisor Josh and the entire McClure Service Crew who knew we'd be way worse off without timely repair and fit us in. Highly recommend the positive service team at McClure Honda!

They lost my business by trying to charge me $450 to replace radiator hoses that were in perfectly…read morefine condition. Right after they completed a CV boot replacement, my car started leaking coolant -- which it never has. I thought they might have bumped a hose during the CV boot repair and took it back in only for them to tell me that they couldn't figure out where the leak was coming from. They even tried to suggest that it was an oil leak -- I think the difference between oil and coolant is pretty damn obvious and I had brought in photos of the coolant leak which clearly showed a blue-green liquid. I took my car to an independent mechanic who thoroughly examined it and said that it just needed a new hose clamp and that all the hoses were in excellent condition and did not need replacing - cost was 1/4 of what McClure wanted to charge me. I now question any of the repairs McClure did and if they even replaced the CV boot. They've lost my trust and have lost my business forever.

I highly recommend buying from Clarkston Auto Sales. Not only was it a no-pressure buying…read moreexperience, the vehicle I drove a long distance to check out was put on hold just for me, and everyone there was approachable and willing to an questions- I was never made to feel I was inconveniencing anyone by stopping them to answer questions. They took my trade in and gave me a great deal! I'm now the proud owner of my ultimate dream car ( and older Camry) and could not be happier! S from Oregon

I reached out to Clarkson Auto Sales over email asking about a car they had in stock that I was…read moresearching for. They reached back promptly and we set up a call to talk about the car. They were very transparent and helpful in answering my questions. I decided to transport the car using a carrier and they were helpful in making sure it was ready and loaded. It was an easy and pleasant experience, I highly recommend them!

My dad passed away suddenly and I needed to sell his lightly used Subaru Forester. Brian and…read moreBrandon from Lewis Clark Auto Sales were super easy to work with on the sale, especially given I no longer live in the area, and they gave me a great price on the vehicle. I did come in to the office to sign some paperwork, and it's nice and clean - if I still lived local I'd definitely be buying used cars from them too! Highly recommend!

Super easy experience from start to finish. All the staff was friendly, especially Brian, I never…read morefelt any purchase-pressure, and they were honest and helpful throughout the process. Really happy with how everything went and would definitely recommend them to anyone looking for a used car!

Great price and work. They replaced two new manifolds and a new muffler and exhaust on my truck. I…read moream thoroughly happy with their service.

Great customer service and prompt service. Fair prices and what they quoted. Will definitely go…read moreback and have recommended to others.