Came here a few days ago and it was a waste of time. I asked for hard pressure, and she just half ass'd the massage really just rubbing and no pressure. I wished I asked for my money back, but lesson learned, never again read more

Ok, I really tried with this place. This is the second time we've tried to get massages at here, but I guess the old saying is true...fool me once, your fault. Fool me twice, you're probably trying to get a massage at J&L. 1st attempt was a few months ago. They had an offsite receptionist who made an appointment for us. We showed up and the lady on-site said she didn't have that time slot open and to come back in 2 hours. 2nd attempt was just now. Had an appointment for two and went to pay. It was $50 each for 60 minutes. She then told me that we also needed to pay a $20 minimum tip before we even got the massage. Again, $100 total for the massages and $40 total minimum tip, without having even received the service. We've gone to a bunch of the Asian Massage places in the area and have never experienced anything like this. 3rd time will not be the charm because...well...lesson learned. THIS PLACE IS A SCAM! Don't do it. No parking either. read more

Pretty good massage! Nice staff as well. Have gotten 2 massages here and both were pretty solid, very relaxing. read more

I absolutely would skip the headache and go somewhere else. My experience was absolutely terrible, to the point where I got up in the middle of a 90 minute massage & left! The massage therapist spent the majority of my session having a full blown conversation - THROUGH THE DOOR OF THE PRIVATE ROOM - with one of the other workers, loudly, and in their native language. I came to get a massage to relax my body & my mind, but it was anything but relaxing. The point of paying the extra for a private room is to have some privacy! It felt like the person she was conversing with was right there with me and with me head down in the face cradle heck, maybe he was! Two thumbs way down read more

I paid for an hour-long massage last night. Even though, I was ticklish, I did enjoy it. I have ADD! Relaxing music plays inside the parlor. Plus this is the closest to where I live! I tipped her $15 for being satisfied. She wore a mask the whole time. read more

The masseur didn't understand English. No parking. They didn't serve me until 90 minutes after my appointment. I was cheated.

There was way Toooooo many interruptions and loud talking in between employees. No soothing music and quality of massage was not so great. I was told that massage was over and had oil all over the front part of my body. I don't know where these 5 stars came from but I would highly recommend CIM in Oakland. At least you get to shower after your massage, calm music, free steam bath and there are no interruptions all at the same price. Also the smell of the room is not so pleasant. Oh and a heads up they expect 20.00 over tip - they didn't get that from me. read more

I had 90min massage ( body + foot ), which was 70 dollar. The guy did a decent job doing massage gently and made me feel comfortable. The body massage was great, and the foot one was okay. Not bad. My issue was after massage. I actually did a research on how much to tip for massage before I went to this place, and most of them recommended about 20%. Based on that, I was trying to tip 14 dollar which is 20% of 70 dollar massage. And the guy seems frustrated, and called someone to talk to me to pay 20 dollar for tip.. which is almost 29-30%. And I asked how much I should pay for tip if I get 50 dollar masaage, and they said I still need to pay 20 dollar for tip, and it increases hourly. I didn't want to make any trouble so I just left after paying 20 dollar for tip. But just be aware of that. read more

i have bruises from the first day and after. She didn't speak English and even with help they didn't seem to get what I asked for. I don't if they are all certified to do massages. But I'm not going back. Back aches, more bruises showing up. Forget it! read more

Amazing massage highly recommend this place will definitely be back soon and will definitely tell families and friends !!

CiCi and Ellen are both really good... This is not a fancy place, but it's clean and the team works really hard. I saw Jennifer's note about the "interruption." That happened to me once when the business was just getting started... she was shorthanded... and people kept coming off the street. She apologized and gave me extra 5-10 minutes... Worth noting, hot stones are included in this inexpensive massage. My one complaint is that I go too much, so I've memorized the music track and would love some other rendition of Asian-Enya spa music. :-) read more

My massage was awesome and my masseuse was very friendly and worked out all my knots! I'm glad I was able to go!

I'm sorry but whatever that was, did not feel like a massage. I basically just got rubbed down with warm oil and cleaned off with an uncomfortably hot towel. read more

I love Ellen and CeCe the massages I got from them was the best great prices. May not be a luxury place but its worth it!! Thank you for your great service read more

Abosolutely love it! For the price I've paid I've received absolutely amazing massage. The lady was putting a lot of attention to my problem zones. read more

I do not recommend! I don't come anymore to this. The masseuse wasn't focused on her work, she left the room several times.

The whole massage is enjoyable. It Helps me release my stress and the location is very convenient for me so i may come back again read more

I've been here several times as this is in my neighborhood. Tonight was the worst. I called at 730 to ask whether there was an opening. I was told 820. I show up at 805, employee said 835. I said I can wait. I was escorted to room to get settled at 830. I noticed my therapist wasn't done with someone so I played game on my phone. Lady came in and started at 845. Few minutes into my massage, she left the room to entertain the customer she just attended to. It was as if she is not in the middle of doing my session. When she came back in, I told her she should have finished attending to the other customer before starting my session. She said, "She's done." I realized she didn't understand what I'm trying to say so I let it go. When my therapist had to go get towel, she was gone for a long time. It sounded like she was emptying the laundry washer and putting them away. I got confused and thought maybe she was done with my massage. I was still face down so I knew she wasn't done. She came back and proceeded without acknowledging or apologizing for the wait. Because of all the long interruptions, I expected her to adjust the end time of my treatment accordingly. But, she ended treatment at 930. I was disappointed with this and decided to tip half my usual amount. Therapist questioned me and said, "Is that all?" I responded, "Yes. You left the room to entertain your previous client. And you left the room 2 more times, the time you left to get towel, you were gone so long taking care of laundry." This baffled me why she even asked why she got a small tip since I did tell her. I think in her mind my massage started when I laid down on the table at 830 though she didn't come in until 845. On top of that, she left for long periods. read more

Went for 1 hour massage. Concern about cleanliness of the massage beds. Other employees sleep on beds when there are no customers. Not good especially during Covid. Massage was ok. read more

Prices are cheap, but because of no receptionist expect them to leave and come back. I had a lot of pain in my upper body and told her to focus more on my pain spots. The 60 minutes , she did the whole body so spending 30 minutes in the front and will have you flip over. read more

Their quality has gone down. They used to have good employees before. The new ones are not as good. I had a 230p appointment for foot massage. They put me on a chair. Only to see an argument between the employees. 3:05 pm I'm still sitting on the chair listening to them. Right when i was about to leave. Someone brings me a tub to soak my feet. And then they left for 15min. Still waiting to see who will attend to me. read more

I got a massage here and it made my headache worst it's clean and they are very attentive but I paid i was parked right out front and at the end of my massage I was going to my car to get the cash that I did have because I only had card with me and I feel more comfortable giving a direct tip , unfortunately many businesses don't give there employees tips so as I am leaving I get chased out and asked if I'm going to leave a tip. Who does that? Not happy at all if they would had been patient and let me walk to the car to get cash I would had just had a ok massage but the fact that you chase a client out asking for there tip big no no read more

The best massage I ever had! People are friendly, and the environment is clean and neat. I highly recommended YOU to go! YOU won't disappointed! read more

I called at 10 AM to make an appointment. The woman said they were open and to come at 10:15 AM. It is now 10:44 AM and the place is closed. Prior to coming, I also let the woman know I needed a 10:15 AM appointment and nothing later when she suggested 10:30 AM. Two employees, at 10:45 wetr still trying to locate a key. After patient waiting for 30 minutes I left. I called the same # and the woman was cold and unapologetic. I was surprised the two employees also were cold. I wonder if this place is for massage or something else. read more