This shop came highly recommended from some of my buddies that have cars, I drive a 1951 Chevy…read moreStyleline Deluxe and I wasn't disappointed. I bought the car and was told it had a 12 volt system and 3 weeks later multiple bulbs were blown and I couldn't figure out why. (Dash lights, dome light, radio, back license plate light etc) I had my alternator rebuilt, got a new battery and they still wouldn't work. I dropped it off and explained everything to David and while I was waiting for my ride home he was already working on my car. Couple hours later He called and told me what it was and how much it would run and it was ready the same day. Soooooo great shop, honest work. Solid guy. Highly recommended working with David. Will be bringing my car back for a full rewire.

David very obviously on drugs. Never answered his phone. Knocked and knocked on door til he…read moreanswered and told me at least 10+ times he is "sorry I was taking a nap I didn't know anyone was coming" Fidget, quick to put on a mask (in 2026) , spoke way too fast and repeated himself far too much. Meth is a helluva drug

I love going to Al and Lee's. They're honest...they're thorough. They don't recommend work that's…read morenot necessary. You know you're going to get the job done well. Totally trust them 100%. I highly recommend these guys. I almost don't want to post a review because if they get too busy, it'll be hard to get in for an appointment. But I wish them all the best success always, so I can't gate keep how amazing they are.

AC driver side was blowing warm air at times vs the other vents. Took my car to Al & Lee's. They…read morerecharged the freon & 40 minutes later I was on my merry way. Now the AC blows icy cold! Just the way I like it. Extremely satisfied w/ the work & service I received today. Definitely will be back!

Had a great experience here. Alvaro was fantastic. He was super responsive, answered all my…read morequestions quickly, and was genuinely willing to work with me to get to a deal that made sense. No pressure, no runaround. Highly recommend asking for him if you stop by.

I had a great experience purchasing my new car from Ontario Volkswagen. Even though I live in…read moreOrange County, they earned my business because they gave me a genuinely great deal and treated me well throughout the entire process. Everyone I dealt with: sales, parts, and service was friendly, professional, and easy to work with. They were accommodating with the purchasing process, accessory requests, installation coordination, and making sure the car was delivered exactly the way I wanted it. I also had the opportunity to speak with the owner, and he was extremely gracious and down to earth. It's clear the dealership culture starts at the top because the staff reflects that same attitude and professionalism. Overall, it was worth the drive and I would absolutely consider buying from them again in the future.

If I could give Empire Nissan and Service Advisor **Steven Trevino** 10 stars, I would! After a…read moretotal nightmare at our local dealership in Victorville, CA, that left us carless for days, scammed with fake diagnostics, and charged over $1,000 for unauthorized work, we brought our 2025 Nissan Kicks down the hill to Empire Nissan for a second opinion. From the second we arrived, Steven Trevino was an absolute lifesaver. He was honest, deeply sincere, and highly communicative. Unlike our previous experience where everything was just shady "word-of-mouth," Steven and his team actually took the time to fully inspect our car and wrote down *every single detail* perfectly. They completely exposed the fraudulent diagnosis we were given elsewhere. Steven's technicians proved our steering rack was perfectly fine and instead found the real culprits: separated lower control arm bushings and a steering angle sensor error. Steven handled everything professionally, getting those factory defects completely repaired under our warranty for $0.00! (The other dealership Valley Hi Nissan, Victorville, CA) had forced us to drive on a failing suspension, our front tires were completely ruined, but Steven got us sorted out with brand new tires and a precision alignment. I just picked up the car, and it drives as good as new. I would love to come here again. Save yourself your time at Valley Hi Nissan Victorville, and go somewhere where they actually value you and your money, and where they actually take good care of you. I promise you, this is where I'll be going from now on! It really sucks having a Nissan dealership right in the High Desert where I live and not even being able to go there because they're not trustworthy. Steven Trevino completely restored our faith and protected our family's safety. Make the drive down the hill to Empire, they do excellent work and treat you with real honesty!

Stop and go somewhere else, these guys trap you with their diagnostic fee of $210 so you dont go…read moresomewhere else. they offer $1079 just to replace a measly sensor. other shops could do this exact same job for $190 - even lower than the hostage fee,, i mean diagnostic fee. what a scam this place is!

I've been bringing my vehicles here for a while now -- my 2015 Ford F-150 and my 2019 Honda Accord…read more-- and I've always had a great experience. Claudio, the owner, runs an honest and reliable shop. I've had several services done, and every time the work has been done right, at a fair price, and in a timely manner. It's hard to find a mechanic you can truly trust, but TAP Automotive has earned that trust. I highly recommend this shop for tires, brakes, fluid changes, water pumps, radiators, fuel pumps, tune-ups, and suspension work. If you're looking for a solid, honest mechanic, this is the place to go.

I reached out to this shop for a quote on a suspension replacement on a Toyota Land Cruiser…read more Claudio asked me to text him the vin# so he can look up the parts and I did but he never responded back!

UPDATED 9/15/26: Management has reached out to me about this…read moreissue and they have made things right. I'm still leaving the original body of my review as is and will just say that if you buy a car from a dealership make sure your temporary or permanent plates are on the vehicle before you leave. My husband and I bought a used car (2026 Grand Highlander) on Saturday, 9/12/26 from this dealership. The sales part of our day was probably one of the best I've had when purchasing a car. Our salesperson was Khamid and he was friendly and low-pressure. We took two different cars out for test drives and decided on the Highlander. Great car, BTW. The financing part was also relatively easy and low-key (we had our own financing in place so I was a little irritated that they still asked for our SSNs). We were offered the extra stuff, like warranties and GAP insurance. We declined, they came back with a lower number, we declined again and that was that. Overall I'd say we were there for about 3 hours. Impressive. The reason I'm giving three stars is the following: there were no plates on our car. Not metal plates or temporary plates. I didn't even think about it until we got home, thinking they might be under the advertisement they had under the license plate frames. Nope. I contacted our sales person to let him know of the issue and I assumed this would be a relatively easy thing to get taken care of. I drove to the dealership today, 9/14/26, when I hadn't hear back from anyone in the finance department after leaving a voicemail Sunday afternoon. I figured I'd go in, explain the situation, they'd give me the temporary plates and I'd be on my way home. I was seated in the reception area, I had a discussion with someone and they were going to go back to the finance department. They came back and said there wasn't anything they could do and they'd call the DMV tomorrow. In California, dealerships are not allowed to let a car leave their lot with no plates. They let me do it Saturday and then they were basically telling me to drive the car home again today with no plates. I was going to leave but I went back in and explained that they had to find the original plates or issue me temporary plates. After about 45 minutes one of the employees came up to me and asked what I was waiting on. He knew what I was waiting on because I heard him speaking with someone at the desk about my issue. I could tell he was hoping I'd just give in and leave. But I insisted on the plates. As he was walking away I said I could just return the car. Not sure if he heard me but I said it. Eventually my sales person showed up with temporary plates. He put them on my car and I left. Now I've never worked at a car dealership. I have no idea what goes into making sure a car that is sold has the proper plates. Or what the requirements are for issuing temporary plates. But when it's the law to have plates on the car, you send the customer on their way in a car with no plates and then that customer shows up to get the issue fixed, they should be doing everything they can to get the temporary plates issued in a timely manner. Not have your customer sit around for an hour and a half in an attempt to just wait them out and watch them leave. This would have definitely been a five star review if the issue had been treated as even remotely important to the representatives working there this afternoon.

Be cautious if you are an out-of-town cash buyer negotiating with Crown Toyota…read more ​We spent nearly two weeks working with their sales team on a specific vehicle (2026 Lexus RX 350). After agreeing on an out-the-door price and sending over our driver's licenses and insurance to finalize the purchase agreement, the process unraveled. ​First, they pushed us to fill out an online retail financing application for an all-cash wire transaction. When we objected to authorizing unnecessary credit checks, the salesperson told us to put dummy numbers like "all zeros or ones" in the Social Security field--a reckless suggestion for any formal legal portal. ​Once that fell through, management reneged on sending the purchase agreement altogether. The salesperson called to admit that the General Manager refused to execute the DocuSign because of upcoming holiday foot traffic. They stated they wanted the vehicle physically on the showroom floor for the weekend, even though we were ready to wire payment immediately. The salesperson admitted that cash buyers don't bring in the finance/lender kickbacks the desk prefers, telling us that if no one bought the vehicle over the weekend, they would call us back on Tuesday. ​Using an agreed-upon, ready buyer as an unpaid backup plan while hunting for higher-margin financing customers on the showroom floor is dishonest business. If you are shopping remotely or paying cash, take your business elsewhere.

Integrity. Knowledgeable. Customer Service. Great pricing…read more Found him on the Honda Element Owners club, refferal page as I needed a JDM motor swap, which can get complicated with the change over to US specs. Although it's over an hour drive (with no traffic) from where I live, reading the reviews I felt was worthwhile, and he does lives up-to what all the 5 star Yelp reviews say.

Quan is my guy for auto repairs. He has done major repairs for four of my cars. Good quality work…read moreat reasonable prices. highly recommended

Very honest the owner Juan is a very honest person and the work is great. Quick simple and hassle…read morefree had a great experience

I was recommended this place from a tire shop I went to. I called and asked how much they charge…read morefor a wheel alignment and they said $95 which is perfectly fine. I proceeded to ask of the company is certified and the man I was speaking to said what do you mean is it certified we are working on cars. I told him he didn't have to be sarcastic and clearly I was asking that question for a reason because my warranty on my car only wants me to go to certified shops and not all ships are certified. He proceeds to tell me all you have to do is save your receipt. Based on his smart mouth alone and nasty attitude I will NOT be going to this business. That's not a good way to start off.