I needed help to upgrade my home audio having not for this in decades. I tried one shop in Gig…read moreHarbor where they were not helpful at all. Then at Best Buy where I could at least listen to something, but with limited choces in my range and a salesperson who was nice but not very knowledgable. Kitsap AV was friendly, knowledgeable, and very helpful, giving me the opportunity to listen to multiple choices and guiding me through the decision making process.

Honestly I don't know anything about audio equipment or what they do and sell here. But I was asked…read moreby a friend to pick up a purchase here for him (a turntable) and wound up chatting with the crew for a good long while. Their knowledge of their products was really impressive, and a truly good group of people as well. They had some music playing which had just amazing sound and a bunch of crazy high quality audio equipment. I had no idea that a place like this existed in Kitsap County, if you care about the way your music or home theater equipment sounds I would definitely recommend you pop in and talk to these guys!

We didn't end up buying from this store but wanted to acknowledge the great service. They have top…read moreof the line products (Hunter Douglas window coverings). The storeroom is a nice place to shop, conveniently located in Proctor with ample free street parking in the area. We got a consultation in our home so that we could see the products in our space. The quote was given right away. The salesmen was very helpful and told us that the Hunter Douglas line is a lifetime type of purchase and therefore pricier than other options. Ultimately we chose a less expensive option but I think this store is worth a look, especially if you want something less common or have a more complicated situation.

These might be the most honest company I've ever hired. They did aerobarrier on my addition, and…read moreblower door testing for me. They had a few issues with the process, but what blew me away was that every time I found a problem the owner immediately wrote me a check to cover the damage with no hesitation. Overall though it is a good product, it did a great job of sealing around all of the top and bottom plates, and I'm sure a bunch of other places I can't see. The aerobarrier got me down to 1.2 ach50, which surpassed my target. Their main guy was out of town, so they sent a less experienced tech. They ended up not taping off all of the plumbing penetrations, so we ended up getting sealant stuck in the dryer vent, b-vent, and a few other places. They either sent someone immediately to clean it up, or paid to replace the item when cleaning wasn't possible. They gave me an extra refund for the trouble. I wished I had the more experienced tech for the blower door, as this guy missed several things that would have improved the score. There was a window which was ajar, some plumbing penetrations which weren't taped off, and the HVAC duct work to the original house (which was square footage excluded from the test) needed to be taped off but wasn't. He also didn't know how to do a duct leakage test to the exterior (running duct leakage during blower door essentially). But I can't complain too much, as I still received a score which exceeded my expectations.

Save yourself countless hours of research through online forums and call Burt for all your AV…read moreneeds! Home AV is one of my passions and definitely a hobby. One of the frustrating things about getting into something beyond Home Theater in a Box is the barrier to entry. Burt at Seattle Hi-Fi can help you demystify any questions you might have whether you are a novice or interested in bi-amping into a stereo amp bridge to a mono-block. Burt can hang with just about anyone and has the same positive attitude no matter the conversation. One of the key differentiators with Seattle Hi-Fi vs every other company I have done business with is how welcoming they are to your needs AND budget! Any AV shop will cater to your needs if your budget is right. All AV shops can make you feel welcomed if you are spending a huge amount of money. Burt has helped me when I was spending a single digit % of his suggested budget on an item the exact same as when I was spending more than what he suggested! I have felt like an extremely valued customer through every interaction with Burt, regardless of what I needed or what I was spending. Burt has spent time helping me debug problems AFTER the purchase was complete on a new use case I had and just generally is fantastic. Seattle Hi-Fi is my favorite store in the greater Seattle area, and my favorite AV store I have ever been to! Cannot recommend Seattle Hi-Fi enough.

Update - came back after the first great experience to investigate a power filter. I've not had…read moregreat luck with power conditioners - they are expensive and don't seem to do much. If anything, they've limited sound quality. Seattle HiFi recommended the Niagara 1200, and phoned me when one became available. I was open to looking at the more expensive versions but was persuaded that I really just needed the basic 1200 model. With low expectations, I plugged my gear in. Wow. Immediately heard improvements. Cleaner top end, more detail, better bass definition, and less ear fatigue when listening to digital gear. Color me highly impressed again.

I called H2 asking for help in correcting my home theater setup after moving from an apartment to…read moremy first house. The next day I sent an email through their website asking them for help. No response came over more than a week. Hey, I would have understood if they didn't want to take on my project, but they could have at least called or emailed me back to decline so that I wasn't waiting around hoping. It's hard enough to ask people for help - it makes it harder when the request itself is ignored. Turns out I only needed to upgrade my subwoofer from a 10" to paired 12"s - so H2 lost an easy $3.5k sale and gets a bad review out of it. You should probably expect that they aren't going to respond to you either - who knows where their line is if 3k isn't enough money to matter to them. ¯\_(ツ)_/¯

Responsive. Knowledgeable. Meticulous. Friendly. Fast. Helped us find the right solution to meet…read moreour needs. Then installed it with no fuss.

This is definitely one of my top stores to visit now. They have so many records, it's quite…read morephenomenal. The prices are a teeny bit on the high side, but considering the selection I'm not complaining. Also, be sure and get the discount for buying a certain amount of records. Also, be sure to utilize the owner as he's got all the knowledge on music and equipment. Anyways, this is definitely my favorite store now.

I travel the country going to as many record stores as I can along the way. House of Records was an…read moreabsolute TREASURE. From the kitschy decor, incredible organization snd amazing selection, this store is a MUST SEE. Peter is a delight and so cool and friendly. I had a blast chatting with him. This is the ultimate digger's paradise. I can't wait for my next trip to the area to check it out again.

I want my home theater experience to be top-notch, so I do a lot of research before making a major…read morepurchase. Sometimes I even go beyond my original budget, but when it's done right, it's worth it. This is my second TV purchase from Video Only in Tacoma, and that's no accident. Spending more hurts a lot less when you know you received a great deal and excellent customer service. Kyler worked with me on both purchases and made each experience smooth and enjoyable. He was patient, knowledgeable, and always willing to compare TVs and play different content. Even after I mistakenly bought the wrong size TV, Kyler went above and beyond to make the exchange easy and stress-free. That kind of service truly leaves a lasting impression. The TV itself is flawless and beautiful, and I'll definitely be asking for Kyler again on my next purchase.

The employees at this store are phenomenal!!! They are knowledgeable, honest , and make you feel so…read morecomfortable to ask any questions. They help to stay in your budget and try to give you whatever discounts they can. I value Tyler the manager sooooooo much. Do your research, look around but before you buy anything, stop here You will never be disappointed.

These guys are great! Over the years I have had three distinct interactions with the fellows at…read moreDesco in Olympia. Two involved television /speakers installations. The techs sent to our home were organized and efficient as well as being highly knowledgeable and professional. My last interaction with Desco was several days ago. I was calling Desco to sort out a technical issue which was beyond my expertise. I was fortunate that Dick Tappenden answered the phone. In a matter of minutes Dick was able to sort out the issue (sight unseen!) thereby restoring the audio and video connections to the large screen Sony television we had purchased from Desco several years earlier. I highly recommend Desco for your A/V needs.

We were helped by Marino for hours to buy a sound system. He never pushed us to buy. He was…read morepatient. He answered questions on the phone about installation. And invited us to call anytime for more help. This business models old fashioned customer service I haven't seen in years. We will never go anywhere else for electronics.

Good team at CCI. Very knowledgeable about Audio, Video, Lighting, Acoustics. Unusually…read moreknowledgeable about Church AV systems and Church technical arts, and willing to share that knowledge!

From the owner: At CCI Solutions, we are experts in sound and visual technology. We have 40 years of experience…read morehelping people be seen and be heard throughout the US. We have designed and implemented over 1000 projects in church, corporate, government, and public facilities. We have delivered over a quarter of a billion dollars in products and services, all on time and on budget. From digital consoles to in-ear monitors and professional sound, video, lighting, and acoustical consulting, our staff have been where you want to go.