After bowling with friends and their kids, we decided we needed a little extra sweet treat! Just around the corner, we were able to walk to JP Licks and get something tasty! There was just a short line when we got there, which gave us time to review their many flavors options. There was just line move quick and before we knew it we were at the front and the pressure was on. As a big fan of Oreos/cookies and creams I was intrigued by the multiple flavors of cookies and cream that started with a different base than the typical vanilla ice cream. I went with the salted caramel cookies and creams, and was glad I did. Absolutely delicious! There is some inside seating but not much. It seems most take theirs to roam and shop at other stores. Overall, it was a tasty visit, with some unique flavors, friendly staff even in the hectic atmosphere. Pricing was a bit, I'm sure due to their rent, but with 5 other cookies and cream variations, I'll definitely be stopping in next time I'm in the area again! read more

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"When I was a young man, no bigger than this A chocolate egg cream was not to be missed Some U Bet's Chocolate Syrup, seltzer water and milk You stir it up into a heady 'fro, tasted just like silk" (Lou Reed) There are seventeen J. P. Licks scattered around Metro Boston, so if you live out here the odds are excellent you've been to one and know what they sell. But if you live outside of Boston (like I do) the odds are pretty good you're not familiar with them, as I was not. So, here's a word of advice, if you have plans on visiting one for the first time, you really ought to do yourself a favor and scrutinize their menu before you visit. Otherwise, you'll be gawking at their incredible menu board for half an hour. You'll have to whittle down your selection between hard and soft ice creams, hard and soft yogurts, frappes, smoothies, sundaes, splits, ice cream cakes and pies and sandwiches and cupcakes, a coffee bar and a bakery with scones, coffee cake, muffins, cookies, pop tarts, cupcakes, cinnamon rolls, bagels, croissants, and more. Everything is listed on a long menu board that spans the full-size ordering counter, so it's not very easy to see everything unless you strut the length of the counter, so that's why I suggest a little reconnaissance. Our grand kiddies wanted hot chocolates, so we got them a small ($3.75) and a medium ($4.25). They drank them up, but I did mooch one sip and loved it - deep chocolate flavor and not overpoweringly sweet. My wife and I returned to our Bronx roots and shared a chocolate egg cream ($5.90) and it was as good as I remember getting at our soda shop under the elevated D Train subway tracks on Jerome Avenue. Just a perfect blend of carbonated chocolate milk. Quite a wonderful flashback. read more

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Have been on an ice cream streak lately and this was a great ice cream soda! Chocolate soda with cookie dough ice cream, yum! This place was hopping by the time we finished, but they seemed to handle the line quickly. Decent amount of seating for a mostly grab and go type of place. Cute cow statue out front! read more

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Cinnamon roll was like a week old. Coffee frappe tasted like pure syrup. Refrigerator was broke so the water was warm. Service was slow. Place was not clean. read more

J.P. Licks - Dedham - Cinnamon roll - Ice Cream & Frozen Yogurt Near Me - Dedham, Massachusetts

After going a second time I did enjoy the ice cream. This time I was able to milk the cow and my friend could tickle his udders.The mint cookies and cream was quite good and the service was great. Sadly my friend didn't like it but his opinion is invalid. One bad experience kinda threw me off. I would give it a 6.5/10 Sincerely The H read more

The rum raisin ice cream is the best I've ever had!! Yum! Lots of staff. They were quick to help us get our orders in- we were the only ones in line (4 of us), and I swear each of us had a different person stopping our ice cream. With so many working, I was surprised to see people having trouble finding a place to sit due to tables needing a quick wipe down- it is ice cream, and ice cream melts. We wiped sprinkles off of the table we sat at, but no biggie. Excellent ice cream! read more

This J.P. Licks is conveniently located in the Legacy center. It gets crowded, but the line moves. There is regular, vegan, and soft serve ice cream. We went here twice. The ice cream has a nice creamy texture, but the flavors did not thrill me. I am a chocolate lover and the chocolate ice cream here was lifeless. This menu really needs a true, dark chocolate added to the menu. read more

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Will definitely not be returning to this location. Got a clump of hair in the ice cream and rude service I have called that same day and multiple times since for a refund but nothing but a run around claiming the refund will come. It never did and I'll never be back Long version Payed almost $20 for two ice creams did not get the Sunday toppings I wanted because the employee didn't bother to ask just assumed. When I told him that wasn't what I asked for he was rude and told me it's what comes with it. This isn't true they will offer substitute toppings for sundaes but this employee felt other wise. I decided to suck it up then on the first bite I discovered the extra toppings of a clump of hair not just one hair but a literal clump of hairs. read more

Great location and cute cow theme. There is a cow in front of the store and attracts attention. They had interesting flavors and I sampled a few. I like the peanut butter chocolate one and then sampled pistachio. Pistachio had slight artificial flavor. I asked for a scoop of peanut butter but he ended up scooping pistachio. It wasn't the flavor I asked for but it might have been hard to hear. It's a good place to come for dessert or snack when around the area and to hang out with friends read more

Ice cream was phenomenal per usual because it's J.P. Licks HOWEVER, for some reason you have to beg to be served at this location if go after 9pm. Like I get it your trying to clean up now you don't have to clean up later after close, but for me to stand there for 5+ minutes when I'm the only person in the store and for you to not acknowledge me is crazy. Especially when we made eye contact multiple times but at least my ice cream was good read more

Disgusting conditions and rude teenagers. clean the store and your attitudes. They ignore customers, and don't acknowledge anyone who goes to the end of the bar (even if there is no line) and won't serve people near the registers. The ambience is dirty and the tables are rarely wiped. they don't allow patrons to use the bathroom, and when they do it is filthy. read more

Some damn good ice cream here. Service was okay. A little in the pricey side. Good ice cream if you're at Legacy Place. read more

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It looks like they did some remodeling here. It's a nice look. The place is clean and the service is good. I get the maple butter walnut. Never fails read more

J.P. Licks - Dedham - Ice Cream & Frozen Yogurt Near Me - Dedham, Massachusetts

Ice cream Immaculate The service was awesome And ambience was just on pointe amazing seating read more

J.P. Licks - Dedham - Vanilla ice cream with toppings - Ice Cream & Frozen Yogurt Near Me - Dedham, Massachusetts

Ordered a large ice cream and a Caramel Macchiato, and paid. They made the ice cream. Then they said they didn't have any more espresso so they had to refund me. They gave me a form to fill out; which I did. Then the guy tells me it'll be refunded to my card in 2-3 days. No paperwork for me. Never asked if he could get me something else. Why did I leave a $3.00 tip to pay $19.00 for one large ice cream? Will I ever see my money back? read more

J.P. Licks - Dedham - The register where I paid $19.00 for an ice cream and no coffee... - Ice Cream & Frozen Yogurt Near Me - Dedham, Massachusetts

Came here on a Friday around 10:45am with my son since we had some time to kill; gentleman with dark blonde came out and I ordered a coffee, asked where the cream and sugar was. He said "you want cream? Sugar is right there" very short and pointed to the sugar dish. I asked him for the time, but he had me ask him twice probably because he wasn't actually listening since his AirPods were in the entire time. Coffee sucked, I'd go elsewhere in Legacy for coffee. Ice cream is obviously great every time. read more

I walked by this place and saw that they made homemade ice cream, so I figured I'd give them a shot after dinner, and wow, am I glad I did. I had peanut butter and cookies and cream, and cake batter and cookies and cream. I loved them both. My friends tried cookie dough and a seasonal pumpkin. The one said the cookie dough was the best cookie dough they'd had, and same for the pumpkin flavor thing. When I came to leave this review I couldn't believe the low rating, and some of things people complain about. If you look at all the places I've been, you'd know I don't say it lightly, but seriously, this place was great. I had never heard of them before, it didn't kind remind me of Salt and Straw in the way the store was setup and the colors inside, but I personally like the style of flavors here better from what I saw. But both are equally great...if you like good ice cream, ignore the haters, check this place out, you won't regret it. read more

J.P. Licks - Dedham - Ice Cream & Frozen Yogurt Near Me - Dedham, Massachusetts

I really feel bad not giving this place five stars. The ice cream is the perfect consistency, and the service is always friendly and quick. Even when the line looks long, the staff manages orders efficiently. They are a busy spot, and sometimes tables can get a bit dirty. Also, the flavors are mostly some sort of cookies and cream, like coffee cookies and cream, and caramel cookies and cream. Also, the chocolate was slightly lacking. All of that said, the quality of the ice cream itself keeps me coming back several times a month. I have had almost every flavor on the menu, and there area a few seasonal flavors that I assume will rotate out. read more

J.P. Licks - Dedham - Menu - Ice Cream & Frozen Yogurt Near Me - Dedham, Massachusetts

Came here the other day, grabbed my usual MBW on a plain waffle cone. Cone was stale. $8.00 down the toilet . I wanted to cry Or fight Idk And... Never thought I would say this, but the recipe was off. Yup In all my life, never thought this was even possible But nothing in life is perfect. I'll be back This location plays the best music and has good service read more

I would've given them 5 stars had they had the soft serve I drove all the way there for. Even though it was almost 90 degrees outside, when we went there today there wasn't too much of a line. We ordered a small vanilla with sprinkles, medium cookies & cream, & a coffee cookies and cream on a cake cone. The cone was fresh so that was good but the sprinkles seemed a little stale. There was some confusion when ordering but the young man who took the order was very patient. I appreciated his patience but the order still ended up being wrong, but I just paid and left. We went outside to enjoy the treats and sat at the tables, but that was short lived because they are directly in the sun with no shade except for one table. I would definitely return but will ensure my order is correct read more

J.P. Licks - Dedham - Coffee Cookies and Cream Ice Cream - Ice Cream & Frozen Yogurt Near Me - Dedham, Massachusetts

Good ice cream place to hang out, tried the Myers rum raisin flavor ice cream guess it might be seasonal,I'm from outta town idk, loved it tho, service was great, need I say more, this place will knock your boots off and take you into an ice cream euphoria . read more

Pros: Flavors here are great! Cons: -Pricey -The girl who served me clearly did not want to be there and was not happy Would go here for a quick hang out with a friend because it's convenient! read more

J.P. Licks - Dedham - Kiddie scoop salted cookies and cream (monthly flavor) in a dipped and sprinkled waffle cone - Ice Cream & Frozen Yogurt Near Me - Dedham, Massachusetts

Overall the ice cream and the frozen yogurt were really very good. My daughter had peanut butter chip hard yogurt and said it was awesome. I had black raspberry and it was very good. One of the best black raspberries I've had in a while. The reason it gets 4 stars and not 5 is due to the employees. They acted like it was a burden we were there. It was tense and awkward. It was really weird. read more

Five stars for the seasonal pumpkin cheesecake flavored ice cream!! It was light and creamy. $6 for one scoop though.

Very excited to have my favorite ice cream ...Ube! I didn't even know they had those flavors until I walked in. Anyway very delighted. I've come in the legacy mall and I like your location cuz it's very convenient.what's really good is that this is where everybody goes to after having dinner in the nearby restaurants. Friendly service could be a little bit cleaner by the tables. read more

J.P. Licks - Dedham - Ice Cream & Frozen Yogurt Near Me - Dedham, Massachusetts

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Whenever I have time (and some room in my diet for some extra calories) I stop by there. Friendly staff that let you taste as many flavors as you want. I can never take more than a couple though as I'm worried about holding up the line as their are always people in line. It moves fast though as they prepare everything will and they have do many flavors it's hard to pick. But the staff are helpful and will give you their insights and as I mentioned will let you try anything so you can be sure. Good quality and price. Love the outdoor seating too (when the weather permits it). read more

I recently went here to get a hot fudge sundae. One scoop of ice cream in the sundae was almost $8! It was kinda expensive. When they made my sundae, they didn't even give any nuts or even a cherry on top. I thought it was the norm but I guess not. read more

Not good the hard yogurt is like sand and the soft serve vanilla which apparently was dairy free was like play doh tasting. Save your money and time. read more

Imagine selling overpriced ice cream and not having any napkins available. Server seemed surprised I asked for a napkin after I paid for my ice cream and told me they didn't have any. read more

The ice cream is decent. Not great, not amazing, but good. However, it's over priced and the portion sizes are small. That alone wouldn't justify 2-stars. The reason it moves from 4 to 2 stars is the customer service. Our server was just miserable and unfriendly. Other servers appeared happy and friendly, but not ours. The bad taste this left ruined the experience. Won't be going here again. read more

The ice cream is always great. The music of dark rap really soured the mood for all of the families trying to chat with their kids. Really how gangsta is J.P. Licks. Let's try any other music. read more

J.P. Licks - Dedham - Ice Cream & Frozen Yogurt Near Me - Dedham, Massachusetts

Regret my decision to go here. On the list of iced tea, it said " black tea", so that is what I ordered. The girl had a bit of an attitude and said "we only have hibiscus in iced tea". That's actually what I preferred so I said great! I also asked for a scone and she again seemed annoyed and put it in the bag. She comes back with my iced tea and it's black tea. I said I thought I was getting hibiscus, she said "I found black tea so I got you that". She asked if I preferred hibiscus and I said yes, she walks way, comes back and says they don't have it. Wtf is going on, this is so confusing!? She was the one who told me about hibiscus tea! I'm annoyed at this point and just leave with my scone. I get in my car and realize she did not give me a scone but some vegan muffin that tasted like paste! Basically I got nothing that I ordered, especially the attitude! read more

The absolute worst service. This is the second time I got attitude from the person behind the counter when I asked for two pints of hard yogurt. She was beyond rude and rolled her eyes at me. I then asked the guy at check out what the big deal is about asking for pints of hard yogurt and why I get such attitude. His response was "yah it just like more work for us" You guys are lucky to have jobs when so many are out of work during covid. Work on your customer service and maybe stop giving your customers attitude. I work in Legacy and I'll make sure all my patients and co workers stop going to you guys. read more

The maple butter walnut ice cream had frost bite. It also tasted like butter pecan. The attitude of the employees was a 5/10. It needs improvement. Instead of saying dogs are not allowed. They could have asked if this is a service dog. People need to remember that not all disabilities are physical. Some are internal and cannot be seen. The coconut base peanut butter flavor could have been more creamier. Tasted more like watered down milk instead of creamier coconut milk. Not sure I will return here unless my 6 yr old wants something. read more

Tiny cups are used for the price you pay for the ice cream. We will not be going back.

Good shakes. However, as many other reviews suggest, the staff are rude best to limit interacting with them if you go.

The worker handling the ice cream and was wearing her mask on her chin instead of cover her face. Disgusting. We walked out without purchasing. read more

This is why I am fat. I am addicted to JP Licks. This location is bigger than the one in Harvard Square, but the indoor seating is limited. There are tables outside as well, you should def grab a seat outside on a nice warm day I love the all the diff flavors here, especially cookie dough and cake butter, peanut butter chocolate chip, strawberry etc. They also have special monthly flavors such as the salted caramel cookies and cream. The ice cream is not cheap, so I really should stop going to JP Licks on a weekly basis. read more

Tried cookies and cake batter and it tasted great. Only problem was since when did 1 scoop of ice cream get so expensive? The ice cream is great, but not something I'd routinely go to if I don't have to. read more

There was two girls working tonight at 9:15 on February 19th the other girl was just okay. The two girls when i simply asked if they were doing soft serve gave me such attitude saying they are cleaning it in a way that they expected me to know that. obviously i didn't know since i asked. honestly just awful customer service. I'm pissed. read more