We stopped here going on a road trip and it looked like it was just two of them working in the whole restaurant but they were both very efficient and communicating with each other. Also very upbeat for being early which was nice to see. It was early so I'm sure that helped them. The food was really good and the price was decent. It was a nice, very quiet and clean. read more

Friendly staff , the Fish sandwich is much better than the Fillet O Fish Very nice !!! read more

I never Yelp JitB but while I was waiting for my food I heard the manager or lead compliment a new employee and said, "you're doing great, I know you don't generally work that station but you're doing so well" like wtheck! How amazing is this team support! I agree they're all doing great here! read more

No toilet paper ir seat cover! Filthy bathrooms! Need to sanitize place do not use this bathroom

Best Jack in the Box! I eat jack in the box regularly and drive up and down the state, this is my favorite. Every location differs in how they make their tacos and this location always delivers. The service we received on the night of 9/27/24 was exceptional as well. Thankful this thanksgiving for our JinB Lebec fast food workers! read more

Went through drive thru just for some tacos at this location asked for sauce this white lady with tattoos became hostile towards me with attitude raising there voice repeatedly about what sauce genuinely if you hate your job/life so much you shouldn't be working there read more

Stopped in for a late lunch. The restaurant was not busy, just some people here and there, mostly doing take out. The food is pretty much the same as any other Jack in the Box. Prices of food has gone up quite a bit since the new minimum wage increase. The biggest shock was the 5 mini churros for $3.59, however it was very tasty. They add up to about 1 Costco or Sam's Club churro. The new Smashed Jack Burger was underwhelming as it did not have much flavor and was way smaller than expected for the price ($8.59) for the burger by itself. The restaurant was very clean overall for a fast food restaurant. The best thing about this restaurant was the lady (Kaitlin, from the receipt) who took our order. She was very nice and was constantly on the move, either taking orders, delivering people's orders to them or clean/wiping the tables. I hope she will someday soon be promoted to assistant manager or manager as she is the kind of employee to keep around! The parking lot has 2 EV chargers (I don't believe they are free). This road to this restaurant is a little funky as it doesn't look like a road and is not paved well, so it's a little deceiving. It's more like an easement between the Speedway gas station and the Frazier Mountain Park Rd., so it's easy to miss. read more

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Stopped here on our way north for some breakfast...It was breakfast time - BUT - Jack in the Box is the HOME of Fast Food Breakfast served all day Giselle was at the counter and assisted us. She was very friendly, and took our order. I had the sausage croissants, and my wife had some tacos. she asked for extra salsa for her tacos and got it - no charge. I went up to get a little more for her and they gave it to me. OH - AND they have the soda fountain that you can mix your own today drinks with Coca-Cola products. This time I had Diet Vanilla Ginger Ale - WOOHOO!! Food was good and hot, service was good, place was clean. I would definitely eat here again. read more

Jack in the Box - My Breakfast Croissant - Fast Food Near Me - Lebec, California

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The staff and manager here are incredibly kind and have such wonderful attitudes. What a nice surprise to walk in to a Jack in the box and meet such sweet people working here. read more

Best customer service I've ever had at a Jack in the box. Been coming here on and off for years. Mariah was genuinely friendly. Not much time to be able to give an experience in a drive thru line but she pulled it off. read more

I was in the drive thru line around 8:30pm and after waiting a while. A lady came on the speaker and said she was too busy to take my order and that if I wanted to eat, I'd have to come inside to order. I understand the dinner time rush, but it's unacceptable to make customers wait and not value the drive thru line. I've worked in food service before, and I never have treated costumers like this. read more

Update: they don't like low star reviews- they'll be quick to comment saying they'll fix it but don't like to actually follow up on their customer service comments they leave. Hmm interesting read more

Excellent service and food- the manager is very helpful and professional! on a road trip craving Jack's tacos. Great break we needed to take to finish our trip. Thanks read more

It is what it is. I'm local so have seen the changes it makes to stay with the times and situations it encounters. Bathrooms always clean, friendly staff. Food is pretty consistent and generally hot and ready. read more

Stopped by on our way back home. We ordered the Snoop Dog munchie box. Me personally will not spend $14 on it... the taco was the only part that was good. The chicken strip sandwich came apart because they added to much sauce. And we didn't even get our air fresheners. The even used profanity while we were waiting for our meals. Next time I will rather wait to go the next city... read more

Good staff, friendly servers, especially Ms.Gwen. Thank you, guys :-). We was on our trip to Chico and this is a good place to stop. Highly recommend. , - read more

Jack in the Box - Fast Food Near Me - Lebec, California

5 star review because Scott, the employee at the drive thru, was helpful and provided great customer service. So rare these days and even more rare in a drive thru. The food was fine too. read more

Y'all gotta get yourself a new manager! Super rude and disrespectful! Walked in for breakfast with my kids super rude Morning manager, she had us waiting to take our order and not even greeted us, got our order wrong and gave me a huge attitude like if it was my fault. Don't understand people working in customer service especially if you are management at least have the appropriate attitude towards your customers, this was always our fav spot never again stopping at this location. read more

The best customer service. Always friendly and polite. Location is clean. Food is good.

Horrible service super rude! The one thing I enjoy is to looking forward to enjoy my food with good service and this lady this morning was very rude took super long to take our order inside. The food is okay. But never again am I stoping here not even a Hi or Good Morning she can do. I disliked my experience in this Jack and the Box. read more

pass by here 2-3 times a week, love the Boba Milk Tea. The last 3 times I have been there they have been out of it. went there today and asked for Boba Milk tea and they finally had it. when I got to window the drink they handed me looked Darker and I asked the clerk you sure this is Milk Tea, he said oh yeah is the milk tea. J didn't taste it until I got back on freeway and it was the coffee. the workers at this location lie to the customers. Don't stop Here.... read more

Great food. Service was awesome. Amanda took my order. She was so sweet. My order was prepared quick and it was delicious so that's always a plus. read more

This is probably the worse Jack In the Box that I've been to. The service was terrible. It took about 10 minutes for us to order and we were the only ones in line. There were at least 6 people just standing in the kitchen. ‍ read more

This is the worst Jack in the Box that I have ever been to. I have a simple order and they got it wrong. I lady at the drive thru window even repeated my order to me correctly before handing me my food but it was wrong. I will never be going back to this Jack in the Box again. read more

Was very disappointed they had already turned off the shake machine! I am now boycotting this establishment!

Actually one of the better fast food experiences I've had in a while. The parking lot was clean and the exterior of the building looked new and modern. The drive-thru 'answered' when I pulled up in seconds, the voice was clear through the speaker, and they have the LED screens to confirm your order... which I LOVE. Thirty seconds later I was at the window, the cashier was pleasant and fast, and I was on my way quick (as is supposed to happen in fast food). My fries and sandwich were hot and fresh, they didn't go crazy with the mayo (which is always a challenge when eating and driving), and everything tasted as it should. 4 instead of 5 stars only because getting to the place from the highway is a lot of zig-zagging and it's hard to find the entrance on your first try. Also, there are some potholes on the street outside of the restaurant that could totally swallow a Mini Cooper whole read more

Worst service ever , 8 employees , 2 customers 35 minutes to get what we settled on . They were out of 8 items . Manager was a hag , and this is a nice toned down version . Absolute most horrible experience in fast food ever read more

I love when fast food restaurants--just when I'm about to go soft--give me reason to walk the other way. Like today, for example, at this very location, I thought to maybe jump off the 5 Freeway and get a small fry and a Coke. But this Jack's thought differently. Well, the timing couldn't have been more perfect. (Instead of writing a poor review, I should be thanking Jack's staff. After all, they saved me some money...and some regret.) Seriously, in an almost empty seating area, I stood in line (a line of one, myself) and waited. No one approached. No one said "hi." No one even gestured that someone would even be with me. Ok, so I can take a hint. Plus, there aren't even any diaper-changing stations in either restroom. We're out. read more

Nice & clean my chicken fajita hot & fresh Friendly staff andclean restroom Great jack in the box to takea break. read more

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Not sure why there are 2-star reviews here. I was immediately welcomed at this local establishment as an outsider just stopping in for the night. They were kind, speedy (but not too speedy), and really gave me the eye contact I had been seeking after being alone for several hours. 5/5 recommend this Jack in the Box!! Got a salad (YUM) and a teriyaki bowl (DOUBLE YUM!) all for under $10 (TRIPLE YUM!!) read more

My husbands sausage croissant had NO sausage. We're driving far up north so we did not want to go back. Super annoyed.. how do you forget the main part of the sandwich lol we were the ONLY customers they had so there's really no excuse on being so busy and messing up an order... The iced coffee was good though! read more

I was coming back from a trip on Sunday & decided to stop by to use the restroom & to buy some food with my husband. I used the bathroom first & it was very clean. We then ordered our food and the employee who helped us was very nice. He took our order and handed us our drinks first. Then handed us our food and it was all correct the way we had ordered it. I believe his name was Gail, props to him, I want to say he had very amazing customer service. read more

Located on the corner of a road, this Jack in the Box, while fairly recently remodeled and owned by private owner, does not have one of the chain's new automated ordering kiosks and holds the dubious distinction of being the only restaurant where I have ever witnessed a patron jump the counter pursued shortly thereafter by a pair of cops. That said, it's one of the only late-night fast-food joints , so it fills a niche. If you have a choice, use the drive-through. read more

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I was very disappointed this morning in Jack in the Box in the back I stopped in and got a hamburger ordered it without ketchup and fries and a drink to go. Much to my surprise I had ketchup all over my hamburger and my fries were definitely the bottom of the barrel since I got curly fries and regular fries and one out of the whole bag was warm the rest were cold. read more

Jack in the Box - Ordered without ketchup got ketchup. Wanted regular fries got mixed cold fries - Fast Food Near Me - Lebec, California

Like many people, if I could leave 0 stars I would. I'm not sure I could leave enough characters to explain all of the things wrong with this restaurant and it's employees. So I'll sum up the most heinous things. I suppose I can start with the fact that they don't know how to listen to their customers and their orders. After each item that you order in the drive-thru the employee will ask you "is that it" like they want you to be done. Sometimes you have to completely start over the whole order. Not to mention one time I ordered a jr. bacon cheeseburger for my daughter and when I got the order home it had no meat patty in it. I REPEAT IT WAS A BUN, TWO CROSSED PIECES OF DRY BACON AND THAT IS ALL LADIES & GENTLEMAN. When I called to tell them what had happened they told me that I would have to bring it back in to get it replaced. No offer of a refund. I worked at this very location back in 2013 and I can say that most of the food safety regulations are not followed. None of the employees wear gloves when preparing the food and they don't often change the fryer oil. I have witnessed a cook dropping food on the floor, picking it up and still continuing to use it in the current order. One of the last times that they messed up and order was when we ordered chicken strips and we got tiny chicken nuggets like pieces that were literally just the breading with no meat in them. We went in and told them that we would like them replaced because we didn't pay six dollars for bread, to which the store manager replied "that's how they come" Actually no, it isn't. We get them quite often. They wouldn't replace them and gave us a refund. I'm pretty sure the Lebec Jack-in-the-Box takes the cake for the worst Jack-in-the-Box I've ever been to. Save your money and heartache and just go somewhere else. read more

One of the better JIB's I've been too. They were very professional and the store was clean. I think this is because they are one of the only fast food places around, so they take a tiny amount of pride in their work. They lose 2 stars because they forgot a burger with the order. It was a 12 meal order for a film set up on the mountain side 20 minutes away so someone didn't get lunch because of their mistake. They did give the fries and drink for the order so the person didn't go completely hungry. As always, try the churros. Best churros in the world are at Jack in the Box read more

Not the best and the bar was at lambda height. Food was like warm at best other than the fries. Coffee was yesterday's if that and we got a good earful from the workers, not against us but them bitching about the conditions they endure and the I am not going to pick up after him and I can find a job anytime. Other customers laughed too and one even offered her a job of course she did not hear and his offer involved a pole. TMI time to hit the traffic. read more

Jack in the Box - Jack pics - Fast Food Near Me - Lebec, California

While in line waiting to order , a little girl walked up picked up an order , then # 22 was called man came for his order, manager was there no order . She raised her voice & said I just put it there , man stated a little girl took it , manager we to get it back with no luck . Lady walks up with the have eaten order try's to give it to the man he said no wanted a new order , manager got mad , but she took the not eaten food a put it back under the warm . We walked out , what the hell read more

Dirty! Dirty! Dirtiest jack in the box I've ever been to. Jack would be embarrassed. Old food bits on the trash cans. How do i know they were old? It was dried up corn. Mind you we were in at 6:45 am. Any respectable business would have cleaned the night prior, and the morning of. The tables were dirty, all of them. The parking lot was just plain gross. All outdoor trash cans were maxed out. Over flowing with trash and trash all over the parking lot. DO NOT USE THE BATHROOM! Unless you have extra hand sanitizer when you leave the place. Women just don't do it. When we walked in, the place was empty, took 5 min for the young man to come from the back somewhere and take our order. The soda machine and counter was sticky as if never wiped down. This place needs new leadership. It is in the middle of no where so I dont see how there is not enough time to clean? Jack would fire everyone working there. Hope i dont catch food poisoning. (Crossing my fingers and praying). I didnt realize how bad it was until after I ordered my food. Had i known i would have walked out. read more

AVOID THIS JACK IN THE BOX LOCATION IN LEBEC. Save yourself some time and eat elsewhere. After standing around for about 5 minutes, a lady finally came to take my order only to let me know that she can't take my order for another 2 or 3 minutes. This is not FAST FOOD. I walked out and really wish I would have waited so I could officially take their survey. I have never encountered staff like this and wonder how they can be afloat - well, it is off the freeway and I imagine it is not local business coming through but new business. Well, you heard it first from me - LEAVE WHILE YOU CAN! read more