Where do I start food was cold took back to warm up while I was waiting on it they gave it to somebody else so had to re-ordered it it was wrong took it back so basically 25 minutes for one breakfast Jack. The windows in this place were busted up the door was broken honestly the worst Jack-in-the-Box ever been to never go back again. I wouldn't give them any stars but because I can't I have to put one read more

Wow, that was the most pleasant drive thru experience I've ever had at a Jack in the Box. Cayti was the window attendant. I was so impressed by her cordiality and professionalism. A little kindness goes a long way. read more

-0 Stars: Employees seem to be nothing but extremely rude, miserable hags. Adds an extra bad taste to your already undercooked food. That's if they even get your order right. Avoid this place. Not worth the disappointment and diarrhea. read more

AVOID THIS JACK IN THE BOX LOCATION IN LEBEC. Save yourself some time and eat elsewhere. After standing around for about 5 minutes, a lady finally came to take my order only to let me know that she can't take my order for another 2 or 3 minutes. This is not FAST FOOD. I walked out and really wish I would have waited so I could officially take their survey. I have never encountered staff like this and wonder how they can be afloat - well, it is off the freeway and I imagine it is not local business coming through but new business. Well, you heard it first from me - LEAVE WHILE YOU CAN! read more

One of the best fast food restaurants in this area. After a long ride through the Los Padres National Forest, we usually want to take a break. We've been to all the other usual fast food chains around here, McDonald's, Carl's Jr, etc, but this one is always clean (no flies!) and a comfortable temperature. Their employees are usually chipper and efficient. This is a well managed Jack in the Box. Only downside I would say is that sometimes I don't see the some of the newer items available at other Jacks like the mini sirloin burgers. read more

Sunday a little after 1pm, and Jack HAS breakfast! McDonalds advertises breakfast but the location in La Beck does NOT serve breakfast. Food is what it is "greasy". Pancakes looked ok. Fast service, parked in shade. read more

This was probably the worst experience at any fast food restaurant. When we walked up to order, all the workers were looking up at the screen where the orders were placed. No one acknowledged us. We waited 5 minutes in line before someone said hold on as they were looking at the screen. Then one of the workers looked at the dine-in and pointed at someone and the manager just rolled her eyes and kept talking. I understand that they're busy, and that drive-thru is priority, but if you want fast food in the area, I would advise to go to another place read more

I live in the general area so pass by quite often by myself or with family. Love the 24 hour breakfast. Lots of parking and orders are always accurate. ... a except they out cheese on 2 of my items last night. Quickly fixed with no attitude and apology. Only drive thru food at this off ramp. read more

Leaving our church retreat feeling good and then we went through drive through and things went south. We were waiting in drive thru for 40 mins... people in front were just driving off in front of us because it was taking to long. Then we get to the window and pay. Another lady comes to the window and asked what we ordered... we tell her and she says it's not in the system... we asked what we paid for then and she was responded oh it's right here and then we finically got out of there... they gave us the wrong drink but at that point we didn't even care we just wanted to go! Do not go to this jack in the box. Then need better employees... horrible experience would leave a zero if I could #shutitdown read more

Worst run location I've ever been to, zero customer service. Took over 15 minutes in line to order, gal at register just stares at you rather than any sort of communication that she's ready to take your order. Ordered curly fries and a shake. Get regular fries, mention we had ordered curly but had been punched in wrong. No attempt made to right the situation. Overheard a gentleman who had thought he had ordered an iced coffee but it hadn't been punched in. Was fine paying for it, but the employees wouldn't let him without another stint in the 15 minute line. Really? Save your dollars and literally wait to go ANYWHERE else. read more

If I could I would put zero stars. My family n I just went through the drive thru and tried to order food. One of us were able to order but then the guy on the speaker said "ok thank you, pull up to the window and I'll have napkins in the bag." We said "wait, we have more to order" he repeated what he said again so we did too. Then the guy says "nevermind I cancelled your order. I won't serve to rude customers. Good bye." That is one of the rudest places we have ever had the misfortune of going to!! read more

An out of the way JBX, but it didnt disappoint with two tacos for the road. The cashier was cheerful and easy entrance back on to Highway 5. read more

Stopped in for some breakfast Burritos on Sunday morning. I don't know who was making the burritos but obviously didn't know how to the burrito was about 4 inches long and overstuffed I don't know who filled it but when you took your first bite it was nothing but cheese a lot of cheese. Have stop there before and had a couple of burgers. It is always a disappointment read more

Jack in the Box - Didn't ask for extra cheese but Wishard given it what is burrito ever - Fast Food Near Me - Lebec, California

Perfect stop for families traveling through the Grapevine. This Jack in the Box is clean, quick and has clean bathrooms with a clean diaper changing table. All you parents know how much easier that makes a bathroom stop with babies! Plus, you are right next to a gas station so you can eat, gas up and get back on the road. read more

Slowest service I have ever experienced! There was absolutely no one in front of me, there was also no one in eye sight to take my order!

Donna literally had the worst customer service I've ever experienced, she was extremely rude over the speaker in the drive through. When I got to the window she did have a mask on, however it was on improperly and she kept taking it off as she walked away. My food was cold, tacos were soggy, and my chicken tater melt was not made properly. Donna continued to have an "I don't want to be here attitude" and as a life long Jack in the box fan & current employee in the LA area. This was extremely disappointing. Would never recommend this location to anybody even if they were just passing by the area. Absolutely terrible. read more

I can help but comment in an attempt to save anyone else from making a stop at this Travelers nightmare. Don't get me wrong I do understand its a remote location. However, if you run a franchise there, you need to stand behind your product. Clearly this is not the case. On our Sunday return home for a visit to the Northern portion of the state we opted to fill up and grab a quick bite before navigating back thru the Grapevine to the SOCAL Coast. The place looked like a hurricane went thru. We were going to eat outside so I still ordered. Service was so slow, The place was under staffed, again the eating areas was filthy and un stocked, The soda machine did not work, the restrooms were beyond disgusting and I've been in some pretty bad restroom this was at the top of the list. Meal prep was as Jeff F said just plain awful. Did not finish what I ordered and did not attempt to go back into this mad house. Usually Jack is on the mark that was not the case at this location. Most people don't Yelp for places like Jack in the Box but in the event that someone does. Avoid this location at all cost. You've been warned. to The management get it together. we visited on 3/26/17 around 330 p.m. read more

Kind hard-working staff. Willing to take your order fix your order and give you any condiments and clean up after you if needed a++

Today 6/2/17 me and my family of 6 were on a roadtrip visiting my aunt in freasno after we had such a great time with them we're on our way back home so almost 2 hrs and 30ish minutes on our way back to Orange County our behicle overheated , battery died after we stoped on the right shoulder of the 5 freeway and stayed there for a while 45 minutes later a highway patrol stoped and helped us out so shout out to this officer he gladly gave us lift and took 3/6 ppl to this Jack in the box in his behicle were very thankful that , anyways we should of siticked together as a group but god works on misterious ways anywho me ad my sister along with my lil brother tried to solved this issue with the insurance company we were going to take an uber or a taxy but keep in mid this was a big issue so our possibilities of sticking together in the towing truck were 1/10 since there were 6 ppl in total okay so this is the part were we had no clue how to get home so we were desperate and kinda hopeless then we got some food which was very tasty plus quality service ,even better service than what i had had in other restaurants, so the manager on duty she was very kind that she provided us two large drinks and her crew shift at 5 pm ish were also very profetional so shout out to them too woo woo she satyed with us for a while then lukily were still on the wait for our towing truck to pick up the behicle and us here at jack in the box , ive updated the manager that we are now okay were just waiting . To so to finish it up god bless this people that we found on our way i couldnt be more thankful she was a very nice and very profetional . People like them deserve much more for ever thankful i dont know their names but i hope they get a recognition i know that it takes alot to help people in emergencies like this , My overall revew is this place and people have a special place in my heart i dont always revier plases but i know that i wanted to share my experience no stars will show how much i apreciate this place . Thank you very very much read more

Doesn't even listen nor got my damn order right , that lady should get fired . If there was a -5 i'd click on it .

Slow drive through. If people are ordering too much food tell him to pull aside way too long

Stopped for a southwest salad but it's no longer on the menu. Only one type of club salad, it was terrible. Iceberg lettuce carrots chicken it didn't taste like chicken, no ranch dressing or cheese. This salad was not worth $7.39. Not coming back to jack-in-the-Box for lunch again. read more

I'm giving 2 stars instead of 1 only because our cashier was quick. Besides that it took forever to get our food which was 3 burgers. The manager was acting unprofessional and yelling non-work related things. Find a new manager for that store asap! read more

We just stopped by this location to get lunch on our way back from LA. We went to use the restroom while my husband went to order. There were s$&@ on the floor in women's bathroom (in two of the bathrooms out of 3!!!!?!! ) Then I read the reviews and someone else made the same comment one month prior! At this point I'm calling health department because this can't be coincidence. read more

This Jack in the Box is a joke. If you think going through the drive through is faster you are sorely mistaken. It took us almost thirty minutes to get our food and when we finally left we found our order was wrong. Like a said a joke. read more

My first job ever was with Jack-in-the Box in 1975. When I drove through this Jack today and after placing a simple breakfast order, with no cars behind of or in front of me, I waited to only see trash in the driveway ahead of me. When I finally reached the delivery window it was closed. The glass window was totally full of handprints and the delivery shelf itself was so dirty and dusty. We are serving food here people! The food was okay, the workers were friendly but the total experience was missing a "cleanliness" awareness. Oh....and there was someone repairing, or restoring, their car in "the middle of the Jack-in the-Box" barren parking lot. It didn't look like J-I-B was even open. As I left the drive through window, I encountered empty boxes, pallets, etc.....total trash. Come on guys! Clean up the stuff that "real people" don't need to see or smell. Ugh! read more

Gave me the squirts. I don't like the squirts! Very friendly staff, I mean really friendly if you know what I'm sayin' read more

We had an amazing breakfast here. My daughter ordered the holiday candy cane shake she did not like it very much and the lady was nice is enough to change it for a chocolate shake. The coffee is amazing strong and bold. Family friendly and the breakfast menu had a lot of variety. read more

I had a very great experience with the in dining. This gentleman by the name of Mike took my order and made me some fresh egg rolls with a slight discount. He also gave me enough sweet and sour dipping sauce without me asking. As I sat down and waitied for my food he walked it to my table and I notice another server did the same thing. I'm guessing that's how they roll.at this Jack. I like it. Very clean and a newer looking one read more

Stop in for a quick travel break? Not likely! This place is slow and food prep is sloppy. Will it stop here again.

Why is there two drive thru signs? I was talking to a billboard for an hour. Someone should fix that. The guy rushed my wife saying there was a timer. read more

Awful, just plain awful. Fries were cold, burgers tasted weird and were screwed up, coke was flat., no syrup for the pancakes, pancakes were cold. Place was gross. Not worth it. read more

The restaurant was clean, orderly, and the associates were polite. The breakfast jacks were good, however, the hash brown was super greasy and took six napkins to remove most of the grease. read more

We were on a road trip to San Fran from LA, and we decided to stop here. The food was yummy and I especially loved the Oreo shake. The people who work there are nice. But my only complaint is the bathrooms. The bathrooms were just terrible with trash all over. Good place in my opinion if you are hungry and want a restaurant close to the freeway. read more

The Jumbo Jack here was very bland, and it wasn't hot. The location is clean, like others mentioned, and the cashier was friendly enough. However, the manager, Ramon, was a real jerk. I asked a simple question and he gave me the most condescending wtf look before answering with a very annoyed tone of voice. read more

A very convenient place to grab a bite to eat when you're at the top of the grapevine.

i realize this is the middle of no where and that it seems like the last stop before the end of civilization but they should know that and keep on the bathrooms!! There's a sign on the back of the door that clearly states the bathrooms are checked every hour- it's that's truly the case, that place got tore up in 60 minutes or less. Gross. My kid had to go, so thankfully one of the 3 stalls wasn't full of wasted unused seat covers or just plain nasty. Given the disgusting state of the restrooms, I would never actually eat food from that place. Imagine what the kitchen must look like!?! read more

ordered breakfast combo. quality is below average with hash browns being overly oily. there is nothing else around. the inside sitting area is mostly clean read more

Colby is FANTASTIC! Wonder drive through voice and service. So polite and made sure everything was perfect with our order. This guy need to be employee of the month. read more

If you want a quick coffee or coke and decide to stop here be prepared. This place sucks. I went in and all I wanted was a large coke and large coffee. No problem right? Should be back on the road in 5 minutes max? NOT! OK they had me two cups got the coke no problem went for my coffee and the pot was empty. Tried to get someones attention took me about 2 or 3 minutes before someone would actually make eye contact and a couple of minutes before anyone actually makes the coffee. Waiting patiently (and I must admit this is not a strong suit of mine but i bit my tongue and chill) UNTILL some employee finds There's not coffee and the other one is still brewing, what does he do because his customer is drive thru and cant wait takes the coffee (still brewing so he puts a pan under it, HUH? so it wont drip) and pours one for his customer. Notice I didn't say anything about me getting my coffee? THATS BECAUSE I DIDN'T!!! Now nobody will even acknowledge me finally I almost jump the counter and then they get me the coffee! Seriously, these folks need a lesson in customer satisfaction. Never again, there is a carls junior going back towards LA or jack in snack towards SF. Either one is much improved. read more