My experience with Dr. Jack Shabanian was devastating and left me with ongoing pain, embarrassment, and thousands of dollars in corrective dental expenses.
I went to his office on May 28, 2024, for what should have been a routine procedure to replace two crowns (#2 and #15). Before leaving, I immediately informed Dr. Jack Shabanian that I was unhappy with the appearance of the crowns. The crowns were much longer and larger than my natural molars. They felt unnatural, caused pain when I bit down, and made my bite feel completely off.
What made the situation even worse was Dr. Jack Shabanian's office also replaced my partial denture. Dr. Jack Shabanian's office took impressions and sent my partial to the lab, assuring me everything would fit properly after the crowns were placed. Instead, immediately after the procedure, my partial would no longer stay in my mouth. Every time I opened my mouth to speak, laugh, or eat, it would simply fall out.
Because the new crowns were so poorly shaped, they left large gaps where my partial was supposed to connect. I was left with a toothless appearance whenever my denture fell out, making me extremely self-conscious in public. I couldn't smile, laugh, or even have a normal conversation without worrying that my denture would fall out.
I immediately told Dr. Jack Shabanian and his assistant that something was wrong, but my concerns were dismissed. I was told to wait one to two weeks for the swelling to go down and that the partial would eventually fit. It never did.
To make matters worse, I developed swollen, painful gums around one of the crowns. Food constantly became trapped around the crown because of the poor fit, leading to ongoing pain and inflammation. I eventually had to seek treatment from another dentist, who was surprised by the condition of my crowns and partial denture and recommended that I file a complaint with the Dental Board.
I had to replace both crowns, replace my partial denture, and undergo additional treatment for my gums--all at my own expense because my dental insurance benefits had already been exhausted. The cost to correct Dr. Jack Shabanian's botched dental work cost me approximately $13,000.
After everything I went through, I was offered only a partial refund that didn't even cover what I paid out of pocket for the crowns, let alone the cost of fixing the damage. I declined the partial refund!
This experience has been physically painful, emotionally humiliating, and financially overwhelming. Based on my personal experience, I cannot recommend this dental office. I hope no one else has to endure what I have. read more