They did a great job, came on short notice, very friendly and completed the job within the quote…read more Mice touch to use Venmo to make the payment process easier. I will be calling them again to use at my new house for sure. Thanks!

They did a Great job Cleaning my clients home and making it smell squeaky clean! They were…read moreresponsive and came on time. Their pay system is based on per job. I needed a 3bd 2ba home with 1600 sqft (2 story) move out deep cleaned and i paid $300. They had two people for the job and it took them from start at around 10 and finished around 2. Upon checking the work we were able to walk through the home to make sure nothing had been forgotten. They had good cleaning supplies that was with them and it made the home smell good. They did deep cleaning but do not clean the outside of the windows of the home (I believe they just don't do that in general and recommend outside windows be another professional to do them due to the risk of safety)

A quick update to our situation. We received a response from Del Rey within 6 hours of this…read moreposting and our refund was personally delivered 3 hours after that. Del Rey claimed they send the refund check but the Post Office "lost" it in the mail. The dates did not quite synced up. They were extremely apologetic and because their initial level of service was good ( 90% of the house was clean, quick response time and flexibility in scheduling), I increased the overall ratings. The initial rating was for the follow-up. It's great to see the power of Yelp helping to make businesses more accountable to the promises they make to their customers! Thank you Yelp.

I have no idea what the quality of her cleaning service is because try as I might I could never get…read moreher to schedule any cleanings. I left several text messages and called a few times asking when she would be available but never got a response back other than an automated "sorry we missed your call, please let us know when you would like to schedule a cleaning service."

Givan and Lourayne cleaned our 2 bed 2 bath apartment and did a PHENOMENAL job! They were very…read moreconsiderate and went above and beyond to make sure everything was clean - from scrubbing the bottom of our toaster oven to nicely stacking the shoes in our entryway closet to cleaning the grime on the Peloton. They had stellar customer service and were very reasonably priced. We have decided to bring them back on a regular basis to keep our home nice and clean!

The cleaners canceled 3 hours before scheduled appointment. I would not count on them to be…read morereliable or do a good job

We have been using Sorayda's Housekeeping Agency for a while now. She is always so friendly and…read morehelpful, she always finds a solution when you need it. She is kind, friendly, sweet and an excellent housekeeper. She works very hard for us and makes sure to get everything done that we ask for. We will continue to use Sorayda's Housekeeping services. She cleans my entire 5 bedroom, 3 bathroom house impeccably, organizes without misplacing anything, and always leaves my whole house smelling fresh. The first time she came she listened carefully when I showed her my cleaning supplies and asked specific questions about how I wanted certain items and furniture cleaned. She follows my instructions completely and honestly, and I'm pretty picky. If you need your house cleaned on a regular basis or just need it spiffed up on occasion, I recommend Sorayda's Housekeeping Agency! They are great for anyone in the Oakland area.

Amazing ladies! Rafaella is the owner now not Ana and she personally came to clean my house. The…read morepricing was extremely good for the first time cleaning and they got it completely done in 2 hours. The house is spotless. They even got the hard water marks off the glass in the shower! They came early and are thorough in cleaning. We walked through the house I explained a slow drain, which room didn't need touching and they could move items if needed to clean. They are not only fast but everything is even better than before. Next time I will see about a refrigerator and window cleaning because they just do an exceptional job. I will be having them come back and highly recommend their service if you are in need a good house cleaning with lovely ladies who do an extremely thorough job. Thank you Rafaella!!!!!!

Anna Cristina and her team came today to do a deep clean of our kitchen and bathroom. They also…read morevacuumed our upstairs and stairs. Before they started, we did a walkthrough and they told us realistically what we should expect. I thought the fact that they shared their professional knowledge beforehand as opposed to after was very helpful. They also told us which particular services were extra, which I really appreciated. This information made me feel as though I could trust them to tell me what I needed to know. As for the cleaning itself, I am extremely satisfied. I also appreciated that Anna Cristina really listened to me when I expressed some confusion about the pricing. So her customer service is excellent. Then, to top it all off, I noticed that they did even more then what we asked!! They didn't tell us about this nor did they charge us extra! Can you believe it? Amazing service. As for any constructive feedback, I would say that they were a little late due to traffic and could have called us to let us know. Or maybe we didn't give them a chance because we called them right away. This is meant to be constructive and would not deter me for a second from hiring them again. Thank you so much Bay Area Special Clean for your warmth and care of my home. I truly appreciate your hard work. Excellent, excellent service.

Space House Cleaning has been cleaning my apartment for over a year now and even though my bf and I…read morehave decided to cut back a lot of our expenses, we both agreed we can't do without Space House Cleaning. The business is run by husband and wife team Luiz and Emanuela and this is not just a matter of having someone do the cleaning I am too lazy to do, this is about having someone professionally clean my home in a way I could not do without taking up an entire Saturday and ruining my clothes. When I get home from work, the house is sterile like a hospital, but also, all my clutter and crap is organized into neat looking piles and my array of blankets and pillows is arranged neatly and attractively. People, it is like coming home to a luxury hotel. No joke. I imagine Emanuela is a veteran of the hotel business, because of the little touches, such as the way the towels are folded. Ok so the house is clean...what else? Well, Luiz and Emanuela are really good people - always friendly and always professional. Luiz calls each week with a reminder and he is also able to rearrange cleaning dates if I'm away. They are both young, hardworking, and they really appreciate our business. Lastly, their rates are very fair. It has been worth every penny to have a professional cleaning done regularly just to make our time at home peaceful and relaxing. They came in for a free estimate and we were able to work out a schedule that I could afford. In sum.... Pros: Professional-grade cleaning, friendly and professional owners, fair rates. Cons: None.

After finding out my favorite house cleaners were on yelp, I had to post a recommendation. I could…read morenot agree more with the below reviews. Emanuela is super professional, sweet and hard working. We have a three bedroom place and are three guys (we are actually pretty clean so no need for the shrieks of horror). Emanuela comes once a week to do a minor clean (kitchen and bathrooms mostly) and then once a month to do a full clean. I have to say coming home after Emanuela has done a full clean is amazing. We've been having her come clean for last 9 or 10 months, and ever since roommate life has been so much easier. Honestly the number one cause of roommate conflict is over whose turn it is to clean the bathroom or mop the kitchen or whatever. Once we started having Emanuela come I don't think we've had any real arguments in the house. I also have to repeat how great it is that either Luiz or Emanuela call each week to remind us of the upcoming appointment. If on the rare occasion, something has come-up making the scheduled appointment unworkable they are more than willing to work with us to find an alternative time. Over all the key for us was that Luiz and Emanuela are trustworthy solid people. At no point have we ever had a concern about them being in our house. They charge fair rates, do a great job, are professional and most importantly kind and flexible. In sum... if you are looking for someone to help with your cleaning, I can think of nothing more that you could ask for.

Scheduled a Thurs AM cleaning w/Maria on Mon - was quoted $150 for the full apartment cleaning of…read moreour 1BR/1BA in the Sunset. Day-of, Arthur & Amanda arrived - they were punctual, very nice, thorough, and in 2.5hrs the whole apt smelled and of course looked super clean Payment was handled after the job was done over the phone w/Maria - super efficient and easy (receipt texted back via Square). I can't wait to use them again & couldn't recommend them highly enough. Thank you Maria, Arthur & Amanda!

We have used Maria's team a few times intermittently since 2010 with fairly good results. Except…read morefor this last time. More recently, we hired Maria to clean our medium-sized one-bedroom apartment. The cleaning job was abysmal. Apparently, the water was unexpectedly shut off in the building while they were there. Rather than reschedule, Maria's team took the money, minimally vacuumed (clearly did not vacuum underneath/behind furniture), and left it at that. She apologized via text message. The reasonable thing would have been to reschedule due to the circumstances. My wife called Maria the next day, and Maria did not offer to re-clean. $110 for a cursory vacuuming job. Fantastic. Very poor effort and communication. Definitely will not be using Maria's team again. Beware.

Lara has been our cleaner for about 6 months. She leaves our place sparkling clean!…read more Her cleaning is to a high standard; she pays detailed attention to areas when we ask her. She is very efficient and reliable. She always communicates before she comes. She is very prompt at replying to texts for extra times. Note: She uses google translate when she doesn't know the right words in English and I have found her easy to communicate with.

Great company! Responsive and thorough. Willing to taken into our preferences and don't have to…read morerepeat what we said before. Referred them to my cousins and some friends and they are also using Hoentsch now :) they are all of our regular cleaners now!