Go elsewhere! DO NOT recommend. This was the first time since Jackie had left that I had gone back (out of location convenience). I had noticed my nails were lifting after getting my nails filled by Hannah, I went back in to see what could be done. After describing the situation, and how the lift was catching my hair when I washed it. She said I was lifting my own nails. I may have laughed out loud because who pays $60+ then does that a week later. Anyway, quality and class are not found with Hannah or at that lackluster salon. This place was so much better when the real Jackie owned it because she was professional, caring and provided superb quality. Improve on providing quality customer service that truly stands behind their work. read more

purchased a gift certificate for $90 and it expires december 24,2025 went to go use it today just to be told after we finished our nails that it's no good sorry they cannot take it because they are new owners, but it's still jackie's business same business name same everything ! never had such a horrible experience ! $90 down the drain and didn't want to honor it! read more

Be forewarned!!! Don't get Gel polish unless you don't mind your own nails getting ruined in the removed process. I had gel polish on my fingers and toes a few weeks ago and they turned out good and lasted but today when I went to have the gel polish removed they did a terrible job. They sanded them off with the electric sander and left them all bumpy so they new nail polish job looked terrible. I complained so they sanded more which improved them a little bit still they cared like I was being too picky. I left without having them remove the gel from my fingers. I don't want them sanded of and ruin my finger nails too. They have new help that doesn't speak english so it's very hard to communicate. I'm so disappointed! read more

Worst and most expensive pedicure of my life!! I went with my daughter... she got pampered by a woman for 90 minutes!!! Mine lasted 15 minutes and I sat there waiting for my daughter for over an hour!!! He has no business doing pedicures and charging $50!! I will never be back and I will tell everyone why!!! Never again. read more

Jackies Nails - This is the END result!!!! - Nail Salons Near Me - Pasco, Washington

the ladies working at jackies are so nice & pleasant to talk with. have gone to jackies for years

Worse mani/pedi I've ever had. Used dremel tool to removal gel from nails. Bad job cleaning up cuticles. Came home with a bloody toe and the nail tech did not stop talking to her co-workers or answering the phone/texts the entire time. I will never go back. Horrible, expensive experience. read more

Terrible service. My minor sister got her nails done here. They charged her and then changed the charge the next day to give themselves a 25% tip instead of the 15% she originally gave them. The bank could see both postings the day before and the day after. Do not go here. The new management that took over is taking advantage of people. read more

I went in for a mani/ pedi and they turned out great. I also got lash extensions but they were AWFUL! I was in so much pain after (keep in mind I have had lash extension before from another place and they didn't hurt at all) as soon as I got home a few sections were already falling off. The lash tech glued the lashes to my eyelid and not to my actual lashes. She also did not use real lash extensions she used the little section ones you can buy at Walmart and glued those on. They lashes didn't even follow my lash line they were straight :( I was in so much pain after I just wanted to leave and had someone else remove them the same day, that lash tech said it was the worst lash job she has ever seen. It is now the following day, and my eyes are still in so much pain. Bummer! I hope she doesn't really hurt someone!! read more

By far the best nails I've EVER had applied. 3 weeks and NO lift!! There are several of us that work together and go there. We always get compliments from people. read more

I used to go to Jackie's nails all the time when I lived near by. I loved them!! I was in the area last week, and decided to stop in for a full set gel. I immediately got a bad vibe from the place. They weren't as friendly as they were previously, and it felt at though they were in a rush, even though the place was slow. My nails were all uneven lengths and they didn't shape them very well at all. The skin around my nails was SO dry for three days afterwards. And then, 4 days later they all started popping off. I guess they didn't bond them to my nails very well. I'm very dissatisfied and disappointed with the salon I once loved. I would unfortunately not recommend this place anymore. read more

I have been getting my nails done since I was 16 years old I am now 29 and this is the worst place I've ever been hands down. One day in and two of my nails already completely broke off. It is so upsetting as I payed $45 for them to be coffin shaped and gel color I will never EVER be returning here and I recommend you don't either. read more

Jackies Nails - Broken nails - Nail Salons Near Me - Pasco, Washington

I went in for a gel mani. One of the male employees worked on my hand. Mani didn't go well, bad cuticle job and polish application. read more

Jackies Nails - Made cuticles bleed and nail polish was too thick and uneven. - Nail Salons Near Me - Pasco, Washington

I checked both online and on Yelp and it said that it was open. I live somewhat close so I decided to walk, once I arrived it was closed, please update your hours online so this doesn't happen to others. Would've called beforehand but didn't think I had to since it stated walk ins welcome. read more

It's more than getting pampered. It's about the small and big and medium business owners being able to make a living. I am so happy to see Jackie's Nails opened and making me beautiful. Thank you! Customer since 2015. read more

Jackie's Nails, in their words, does not do 'long nails.' Either that or they are racist. they refused to do a look my daughter had found online, and were rude af. They only had one customer in, with at least 4 people available, and couldn't accommodate us. Very poor customer service. read more

Heading back in today for a fill. I tried a few places while my regular spot was closed for vacation and landed at Jackie's and haven't looked back since. read more

Jackies Nails - Nail Salons Near Me - Pasco, Washington

I thought they were good and if your lucky enough to get the head lady she does pretty good but oh my Lord I had the main guy do my nails last week and they were so so so awful, I'm getting them fixed as we speak!! Don't go here, save your money and find somewhere better! read more

Very polite, friendly and clean. My husband brought in frozen yogurt and they were sweet about it. But, expensive! Paid $50 for acrylic almond shaped with heart design that came out pretty crooked square and not round and not clean. She did offer FREE rhinestone because even she noticed the bad job. I would've liked a discount instead. The lady was sick and had to take a halls and had a runny nose but she was wearing a mask. read more

Jackies Nails - Horrible experience. Too expensive for the final results: The hearts are uneven, square, and not round. - Nail Salons Near Me - Pasco, Washington

I love that this place is right next to Brews because while my husband is drinking beer I can go get my mani/pedi and meet up with him afterwards! It is also opened later than normal businesses so that is perfect for those of us who work. A negative is if they are busy- they rush big time on your pedicure and you barely get a foot massage. Majority of the ladies are nice and can communicate fairly well with you! read more

My first time here, not too shabby. I was a little concerned at first that it wasn't going well, but I was pleasantly surprised. I always hope for a great foot and leg massage. She delivered! I only wish it lasted longer. But that's the case no matter what. ;) My pedicure and painting turned out great! Right now they're run a special of 20% off of all services. So a regular pedi is $25 before the discount. The chairs are nice and brand new with a comfortable massage. The staff is nice. The only thing I would change is that the paints are in a shelf that has fluorescent lights as the edging. Makes it hard to see the colors on the perimeter. All I all, great job! I'll be back! read more

Jackies Nails - Price list hanging on the wall. - Nail Salons Near Me - Pasco, Washington

Lien (pronounced Lynn) has been doing my pedicures for years. She does an excellent job! Her nail designes are beautiful! She is always in a good mood and happy to see me. Be sure to make an appointment because she gets busy! read more

They were very slow doing my toes and nails, and they didn't do a good job, and they were sloppy on the paining part read more

Jackies Nails - They didn't do a good job in the nails - Nail Salons Near Me - Pasco, Washington

I liked everything about this place. They are clean, weren't very busy, and were priced relatively fairly ($25 for a basic pedicure). They use these inserts for the tubs when you get a pedicure that comforted me. You know they're clean, then! They hand you a menu that you can pick the service you want (different levels of pedicures, etc.). The only reason I give four and not five stars is I wish the leg and foot massage would have been a little more intense. I get it though, these girls do it all day long. Their hands get tired! Overall a great experience. read more

This place saved my nails. I recently had tried a different nail salon that was closer to work and they had done, for lack of better words, an awful job. I walked in to get a fill and I was in and out in less than 30 min. Nails filed PERFECTLY and color was flawless. I will definitely be coming back here every time. read more

First time here and I loved the service and my pedicure. Spend the extra $5 and get the #2 it was well worth it. The gal next to me got Seahawk colored nails with the hawk eye on her toe and it turned out just like the picture on her phone she showed the tech. So far so good. Maybe next time I'll get a manicure. read more

Jackies Nails - Nail Salons Near Me - Pasco, Washington

Update: it's day two of having my nails and have ready lost a thumb!!! I am very disappointed read more

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My mom and I just got done at Jackie's nails and they are awesome! It was our 1st time there for a girl's morning out together. My mom got a manicare/ pedicure and I got a pedicure and a full set of acrylic nails. Our experience there was fantastic! This place is super clean with very nice décor, The staff working this morning are extreamly nice, super respectful and very friendly too. Kathy was fantastic!!! I will definitely be returning and asking for her again next time. This is the best nail place I've been to! read more

I went on a Tuesday morning. No customers there so my daughter and I were the only ones there. I had a new (younger) girl work on my fill. She's worked on my daughter before, but this was the first time for me. This was the most painful fill I have ever had. She was in a hurry I guess or there was a race she was competing in. I was burned on every one of my fingers - around the cuticles and under the finger nails. It's been over a day and I'm still very sensitive with the sides of my fingers and under the nail. Very disappointed. I jerked my fingers several times back every time she burned my fingers and I told her it was getting too hot. She was pressing on the rheostat like she was trying to finish the fastest in the shop. She tried explaining that she has to clean up and I understand there was excess glue that another person (in the same shop did 2 weeks before) I'm not sure what she was trying to tell me the reason for the speed and the pain was for, but pain was not what I was expecting. She just asked me if I was happy with the shape which I was. But...Not sure I want to go back. read more

Jackies Nails - Nail Salons Near Me - Pasco, Washington

Love everything about this nail salon: the sweet, friendly people, how clean it is, the prices, the beautiful work they do, etc...The best!!! read more

I got acrylic nails done for the first time and then came back to get them removed and have shellac nails, they did a great. They even have a punch card. read more

They shuffled me around to 3 different people. & my nails didn't turn out like I wanted at all after I tried to explain 4 times. Won't be going back. Also they made my toes bleed. And not just a little. I was gushing blood. read more

First time, so happy with my nails and great customer service! The place looks very clean... I also felt like they were very patient and really tried to understand what I wanted. read more

This is where I usually come to get my nails done I was always very happy with the work. The last few times I've come in my nails were done poorly; I kept returning because I have had positive experiences here in the past but this last time was the worst, I asked for stiletto nails and they came out terribly. They literally look like pistachio shells. They're crooked and bumpy and there's seriously nothing redeemable about them. Then at the end instead of putting me under the UV lamps to dry she just lowered the light she had been using to do my nails with and said "wait five minutes" before taking off (as in leaving for the day). I couldn't believe how half a**** she had done the work. I will not be returning. read more

Salon was clean but service was horrible. I scheduled an appointment and then was told I'd have to wait 10-15th minutes, that was minor compared to how I was treated. I went in for a gel mani, I told the girl to trim my nails and file square, she didn't trim them and filed them round. I told her they were too long and then she threw the file down, grabbed the nail clippers and basically chopped my nails off all the way to the skin and tried to file them even shorter, there was no nail left to file. I tried to tell her that I asked her to trim them but all she did was speak in whatever language they speak, not once ever talking to me. I left before she finished. read more

Was my first time here. I paid $33. I was just getting acrylics. I asked for 1 simple gold line. The line was sideways I had several air bubbles in my nails I came back so they could redo them and they still came out with air bubbles and brown spots all over my nails AGIAN. Yay senior prom! read more

My very best friend and her sister went to this place to get their nails done while visiting my mom. My mom recommended them because she had gone several times. After using DIRTY tools (yuck!) and doing an awful job, my friend politely asked them to fix it and was told no. She was to pay and leave. I will be telling everyone I know in this area to stay away from this place and plan to have them reported to the health department. read more

Messed up my nails really bad. Came in with coffin shape and asked for them just to be shortened with the same shape and they gave me square shape the paint job is really bad too. Very clumpy and rushed bubbles left on my nails and they are all uneven lengths and crooked went in and asked for them to be fixed they looked the same right after I asked for my money back and they refused and just kept saying they would fix it read more

I am not one to complain and I have always told people how great I thought this place was... But today the girl who did my pedicure cut/hurt me more than I thought was possible during a pedicure. When I complained about it the man charged me full price and barely mumbled an apology. read more

Loved everything about this place. Basic pedi was $30 with tip, but well worth the service and beautiful toes. They also offer a free membership which was new to me. I think I just found my new favorite nail shop in the TC's! read more

Girl that was working there was clearly talking crap about anyone and everyone who walked in there- to the point of laughing out loud while looking at them and speaking in another language. She was wearing the shortest skirt and sat with her legs wide open while doing pedicures. One lady was getting her nails removed by her and she was obviously hurting the customer because the lady said ouch loudly more than once. The nail tech walked to the back giggling to her coworker and mocked the customer by going "ow" "ow"...very unprofessional. There was more but you get the point. The head guy that has been there for as long as they have been open, did not discourage her behavior. Super uncomfortable atmosphere and very unprofessional. read more