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Jackie's Place

4.4 (2.1k reviews)
ModerateSoul Food, Barbeque
Closed Closed

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JACKIE'S PLACE ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Trendy
Happy hour specials

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Recommended Reviews - Jackie's Place

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Reviews With Photos - Jackie's Place

Pound Cake
Stacey I.

I wanted to like this place so bad, especially with the abundance of 4 and 5-star reviews. But I think that was part of the problem. I went in with really high expectations. To me, the food ended up being just okay. It definitely wasn't bad, but a lot of it was dry and pretty average when it came to seasoning and flavor. Now, you might be thinking, "What do I know about good BBQ?". To be fair, I'm not claiming to be a BBQ expert. But I do know I've had BBQ at other well-known spots around the Bay Area and even in Texas that was much more flavorful, juicy, and moist. FOOD: 7/10 A lot of us ordered brisket-based dishes, and unfortunately, the brisket was pretty dry. Even after dipping it in their BBQ sauce, it was still dry, the sauce mainly just added flavor. For my sides, I got the potato salad and coleslaw. The potato salad was good! The coleslaw, however, was pretty mid. It mostly tasted like plain cabbage and could've used a bit more flavor. The cornbread had a nice, slightly toasted exterior, but the inside was very dry and crumbly, making each bite fall apart. I was especially excited to try the banana pudding because I'd been craving it for the longest time, and thankfully, it didn't disappoint. It had that classic creamy pudding texture, the vanilla wafers were perfectly soft, the whipped cream was smooth, and overall I really enjoyed it. SERVICE: 9/10 Ordering is done through a QR code on your phone, and the staff brings everything out to you. We had barely submitted our order when our drinks and dessert arrived, and our entrées followed shortly after. Everything came out surprisingly fast. We also had the chance to meet Juju, who is Jackie's cousin (Jackie is the owner and chef). If you look at the menu, there's actually a section featuring Juju's specialty teas and juices. She was honestly the sweetest and funniest person. I absolutely adored her! She was so fun to chat with and shared that a lot of well-known Bay Area names have stopped by Jackie's, including LaRussell, E-40, and members of the 49ers. It was such a nice interaction and definitely one of the highlights of our visit. AMBIANCE: 7/10 The restaurant is simple and spacious with plenty of different seating options. If you're looking to grab a drink, they also have a bar area. The restrooms are downstairs. The sink and toilet were kind of going through it but they got the job done. There's parking available both upstairs and downstairs. Just be careful because the parking spaces are pretty tight and narrow. Overall, I can definitely see why people enjoy this place, but for me, the BBQ just didn't live up to the hype. I'm glad I got to try it for myself. It was definitely a situation where you need to try it for yourself despite the reviews.

The real deal! Southern fried fish plate with green beans, candied yams, and cornbread.
DrDuru A.

What a great find. Conveniently located near downtown San Jose, this soul food spot serves up all the classics. Each one that I had I would order again: the southern fried fish plate with green beans, candied yams, and corn bread. Some in my party were clearly veterans and ordered a bunch of food to go. The sweet potato pie was the star of my show. ON POINT. Smooth texture, spicy with a hint of caramel (maybe even citrus), perhaps on the sweet side for some but I loved it, While you order from a QR code at the table, the service is still good and prompt. (There was one server who was really curt, but there was a whole battery of help which meant my overall impression was favorable). Spacious dining and great atmosphere.

Erly G.

The first time we had a taste of Jackie's Place was for a take out since my son in law and daughter were raving about it. Because the take out experience was so good, we decided to dine in this time. Came on a Saturday afternoon with no reservation. Had to wait about 15 minutes to get seated because this joint gets really packed. Parking is available in the back of the complex which is very tight space. Once you get seated, you can either order through scanning their QR code or line up by the cash register to order. For this visit, the ribs were not available as they sold out so what a BUMMER. Our food for both the take out and dine (on separate occasions) were as follows: * Smoked beef brisket * Fried Chicken wings * Hot links * Key lime pie * Uncle Greg's ribs - so good and I was a bit frustrated when it wasn't available during our dine in experience * Smoked BBQ Chicken * The Juju * Banana Pudding * Butter Pound Cake * Chicken & Waffles * Honey Butter Cornbread - never miss to order this because OMG this is really really good My thoughts: * The Best Bites: Uncle Greg's Ribs and Fried Chicken Wings * Don't Miss: the honey butter cornbread * The Vibe: chill and casual, spacious and family friendly * Patience required especially on weekends. Wait can be longer because they are really popular. * Portions are huge and they are reasonably priced as well Never miss the opportunity to try Jackie's Place! They have 2 locations in San Jose. May 2026

Storefront
Eric I.

I had jury duty for 3 days at SJ Superior Court and had to find lunch places during my time on the jury. Luckily, Jackie's Place is within walking distance from the courthouse. I like a good BBQ and this was very very good. I ordered the beef brisket sandwich with coleslaw as my side. The meat was very flavorful and VERY tender, which was great, because I was eating standing up due to reasons that aren't necessary to explain. But it was easy to take bits off the meat without having to put the entire piece into my mouth - you can see it's cooked well, but still so tender. And tasty! The bun and coleslaw were also good - big portion of coleslaw! But the star of the show was the beef. $19 for the sandwich + coleslaw, which I thought was fair given the quality. I ordered at the counter as take-out, and it took while (15 min?), but it was worth it. The person who took my order was friendly and cheery and the place looked clean and like it would be a fun place to eat had I had the time to do so. So would love to come back many times and try a lot of things on the menu.

Southern Fried Fish Plate
Elijah T.

1st time here and the food was great. A family owned gem , hidden downtown that offers great bbq and atmosphere. The staff was extremely friendly and welcoming! Brisket was tender and had a good smoke ring ;paired great with the bbq sauce. Fried chicken was amazing with hot sauce.(it was super crispy and was freshly cooked ; nice and hot !) Fish n chips were seasoned well and just fell apart when you bit into it. So good! The sides were all delicious....cornbread hit the spot. Going to have a drink at their bar seating area next time they had a great selection. They made us feel like family here! Great for hosting events too ( large party seating available)

Rib tips, greens , corn bread
karina p.

My mom told me this place was voted one of the best soul food restaurants in San Jose so when I was here for my sons baseball game we all came to eat and my mom was not lying! We had chicken and waffles and my partner had red beans and rice, rib tips and greens. He really enjoyed it! We also had two drinks and that was good too. Our first time where and we were treated by staff so well. They communicate well, informed us on how to order and all the logistics. Staff was so friendly too. The music was good some 90s and r&b. We will definitely return.

Hot Link with corn bread, Mac, fries, and a side of their mustard.
Binny

Ordered the hot link plate with a side of fries, mac and cheese, corn bread, and mustard. It was all very good, no complaints. Its even better when reheated in the air fryer, especially the corn bread. Partner got the brisket nachos. Again, very good. Great texture and mix of flavors. Their green sauce tasted fresh. We went during Fanime weekend so the wait time was very long (20+ minutes), but im not holding that against them.

April C.

Everything was outstanding. I ordered fried fish, rib tips, mac and cheese, greens, a hot link, and sweet potatoe pie. It was also so convenient to purchase items à la carte in smaller portions, as I did with the rib tips. Food was seasoned to perfection and I didn't even need the sauces. But, even the sauces (tartar, bbq, hot sauce) were amazing. Probably the best tartar sauce I've had. My friend is a regular and she brought me. I see why! I will be returning when I visit San Jose again!

Kathleen W.

We had jackie's place for takeout this time around with friends who live in the area. I decided to try the fried fish while everyone else got pulled pork and brisket. I made the bad decision of getting the fish as it was too thin and more batter than fish. The brisket and pulled pork were amazing and so tender! The candied yams, mac n cheese, beans and beef, etc etc were all so well made! This is the only place in the bay to get amazing bbq without the long line!

Tae T.

OK so first let me start by saying that as I pulled into the parking lot and got out of the car I was so ecstatic to try this food. It smelt so good and reminds you I was super hungry. One of the things that rubbed me the wrong way was the fact that you had to pay before you got your food. There are QR code sitting on the table with the menus attached and that is where you pay. If you would like water, you can go get it yourself. If you want to go containers, you can go get it. Yourself and silverware is prepackaged on the table. Bathroom down a flight upstairs into a basement. Customer service was nice. Now let's get down to the nitty and greedy this food... For someone that was extremely hungry I was not a fan at all whatsoever of this food! This food made my stomach hurt and I barely ate any of it. Once I broke this chicken apart I determined that I looked a little odd however looks can be deceiving. Therefore, I proceeded to taste a little small piece and from there I realized that my chicken taste like chicken. If you know, you know what I'm talking about. The gentleman that came about to help me out suggested making me a new plate and bring it out out. I respectfully decline as I have a very sensitive stomach and I did not want to risk getting ill. Will I be back? no. The watermelon lemonade taste like Crystal lite packaging with tons of water. I will say that there are a lot of parking slots in the lot.

Meats
Ashley V.

We came in around 6 PM on a Sunday, they close at 7 PM and they were still pretty busy. Juju was greeting customers and she was very friendly. We were sat quickly. You order on your phone and pay before the food comes. They were out of quite a few things, probably because they are closed on Monday and Tuesday. Anyway, I ordered the following: -corn ribs, very tasty and seasoned well. I ordered set it off sauce with this and they gave me ranch instead, so I had to go ask for it -jackfruit sandwich, a generous amount of jackfruit, but the bun was very burned and left a charred flavor in my mouth. They also said they don't have pickles, which I thought was odd for a BBQ place. -my partner ordered brisket and rib tips, he enjoyed it. I don't love the ordering process because if you need something you have to get up and find someone. So I guess it's more like fast food. However, there are plenty of people around to help and they are friendly. Clean inside and they have a self-serve water station. Lots of seating inside, vegetarian options, and a patio!

Appetizers of Corn Wedges and Wings
Andrew H.

Excellent BBQ... Wowza!!! We found a local gem. The food is wonderful !.!.!.! Portions are generous.

Bbq Smoked Beef Brisket Plate
Richard C.

4.5 stars. I don't typically get southern food but my friends and I came for a birthday dinner. All the food was tasty and the portion sizes are pretty generous. At first I didn't think there was gonna be enough brisket, but everything is pretty heavy so you get full pretty quickly. The brisket plate came with two sides, I chose collard greens and Mac and cheese. I felt extremely full before finishing the sides. The brisket was by far the highlight. It felt like it melted in my mouth and it was seasoned well. The wings were okay, wish they were crispier. The biscoff cheesecake was way too sweet for my friends and it. It was very tasty, but it was super thick and creamy. Split 4 ways we couldn't finish it. Overall, I definitely recommend checking this place out for some hearty and tasty southern food

fried catfish

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Business owner information

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Jackie J.

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Jackie's Place Reviews in Other Languages

Ask the Community - Jackie's Place

Update: It's Bosa, a catfish relative. What type of fish is used for the Southern Fried Fish?

Not sure but it was delicious. Maybe catfish

Do they accept cash?

Yes, but it's better to order with your card because your order set up before you get your food, when you scan a QR code at your table. Other wise if you pay cash you have to pay the bill at the register.

Do we need reservations for a party of 4?

Call ahead it gets busy. Go early too!

Is Jackie's pet friendly on the outdoor patio?

No it's not

Hello, will you be open on Juneteenth 2024, or will you be closed for the holiday? Thank you.

They're open today.

Does Jackie's place ever answer the phone or respond to a catering request?

The two times I have been there the phones rings almost constantly it's a very popular restaurant especially on a Sunday a lot of customers come straight from church dressed in their Sunday best😊. For catering I would approach then through their… 

Do I need to make a reservation?

Nope! They actually don't take reservations if I'm not mistaken.

Does Jackie's Place have outdoor seating (even in winter)?

Yes they have

How is the parking situation?

there's a decent amount of parking spots behind the restaurant they have their own private parking.

Do you need to make a reservation for a party of 3?

No, they don't take reservations.

How can I order online? The website is not accepting online orders. I can only purchase a gift card.

They are closed this Thanksgiving weekend which is probably why online ordering is not working right now. Check out their Instagram page, they often post updates there :)

Are you open on Thanksgiving?

No. Definitely not. Time for family

When are you open?

Thursday through Sunday 11am-7pm

Are they doing indoor dinning?

No, not as of yet.

Who makes your Bean Pies and Sweetpotato pies?

Noonie Cakes

When are they open?

Thursday thru Sunday starting at 11 am

What kind of meat do they use ? Gmo free ? Etc?

It's meat who cares. Stop buying into the media lies and bs..

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Lois the Pie Queen

Lois the Pie Queen

4.0
(1.3k reviews)
39.6 mi
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So glad there is a DoorDash pickup option to enjoy this restaurant when I don't have "cash only"…read moredining as an option. I had to try the Fried Chicken and I got the breast meat. It was flavorful, delicious and tender. It came with a couple eggs, a couple biscuits and I did the hash browns as my side. I love sweet potato pie and cheesecake so I had to order the sweet potato cheesecake and it was amazing. The food was ready in about 15 minutes and the lady helping me was friendly and provided good customer service. I love the decor with all the photos of all the folks that have enjoyed Lois' food. Looking forward to returning:)

I hate leaving negative reviews, but unfortunately I have to be honest about my experience…read more I ordered the macaroni and cheese, short ribs, yams, and rice with gravy on Father's Day and spent about $57. Out of everything I ordered, only the fish trom the second plate was decent. The rice was extremely hard, as if it wasn't cooked properly. The gravy had an unpleasant taste and ended up being poured over everything, including the macaroni and cheese, which made it difficult to enjoy. The yams were cut into huge chunks with little care or presentation. The biggest disappointment was the short ribs. The meat quality was very poor, with an unpleasant taste and texture that made it nearly impossible to eat. I was genuinely shocked by how bad it was. For the amount of money I spent, I expected much better quality, preparation, and presentation. Nothing was separated properly, and the meal felt rushed and carelessly put together. I am very disappointed, especially since this was supposed to be a Father's Day meal. I wanted to support this business, but based on this experience, I cannot justify spending $57 for food of this quality. I hope this feedback is taken seriously so improvements can be made in the future

Photos
Great ambiance in the dining room
Great ambiance in the dining room
Hash browns, veggie sausage and eggs
Hash browns, veggie sausage and eggs
Corn Beef Hash

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Corn Beef Hash
Touch of Soul

Touch of Soul

3.4
(799 reviews)
38.9 mi
$$

We stopped by touch of soul to try their food on our way to San Francisco . Touch of soul is…read morelocated within an area where parking is much like downtown street parking but it is plentiful. The location is on a cute little corner and had patio seating . The service is so kind that it makes up for the next part of the review which gives the food a 3/5. The fried shrimp didn't have much seasoning but was crispy. The red beans and rice was a little mushy and had more beans than rice. The potato salad was lacking in flavor. These sides 3/5 I did enjoy the collard greens, cabbage, and the Mac and cheese. My partner said the cabbage should have had some meat in it to make the flavors more robust. I like it without the bacon and meat personally. It caters to a more vegetarian clean eating crowd. If it was in the stock I'm not sure... these sides were a 4/5 The oxtails we ordered was DELICIOUS. Probably some of the best most tender oxtail I could buy from a restaurant . 5/5!!

My experience with this restaurant has been inconsistent, but my most recent catering order was…read moreextremely disappointing. The first time I visited, it was late in the evening and they had already sold out of several items. The food I did try was average at best--about a 2.5/5. The second time, I went with someone who knew the owner, and the experience was completely different. Everything was excellent--easily a 5/5. Based on that visit, I felt confident enough to place a large catering order for a Black History Month event at my job. I ordered yams, dressing with gravy, greens, mac & cheese, fried catfish, fried chicken, cornbread, peach cobbler, and German chocolate cake. The total came to $590, which I paid immediately after confirming via text. I requested that the food be ready by 2 PM since the event started at 3 PM. When I arrived, nothing was ready. There was also confusion about my order--they initially only prepared one dessert, even though I was charged for both cobbler and cake. I had to show proof of my order to resolve that. As the food slowly became available, I was handed trays one at a time with no assistance, meaning I had to carry everything to my car by myself. On top of that, the cornbread I ordered was never provided. The food wasn't fully ready until around 3 PM, which caused delays for my event. Unfortunately, the quality didn't match my previous experience either. The fried catfish pieces were extremely small--more like nuggets than full portions. The dressing was undercooked and even had large turkey bones in it, which was unacceptable. The greens had excessive liquid, which I had to drain before transporting them. Overall, this was a frustrating and disappointing experience. Order accuracy was a 1/5, timeliness and service (including lack of assistance) was a 1/5, and food quality was about a 2.5/5. Based on this experience, I will not be returning. For catering orders or anything from a local soul food restaurant I'd highly recommend Ys Choice.

Photos
Kanaani was nothing short of amazing, working the entire counter herself with such grace and professionalism!!!!
Kanaani was nothing short of amazing, working the entire counter herself with such grace and professionalism!!!!
2way combo with greens and red beans and rice !
2way combo with greens and red beans and rice !
Taking up most of the parking as they please no regard for customers or other biz in area

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Taking up most of the parking as they please no regard for customers or other biz in area
Scend's Restaurant

Scend's Restaurant

4.0
(205 reviews)
29.7 mi
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My Friend Rodney keeps telling me that Scends has Good Food!!!…read more So we went to Scends on Saturday for dinner!! We Parked out front on the Street! The Parking has a 2 Hour Limit!!! We were Warmly Greeted when we Entered and We Grabbed a Table!! I Perused the Menu and ordered a 6 Piece Catfish Dinner with Fries and. Peach Cobbler!! I Ordered a Coke Classic for a Beverage !!! Rodney Ordered the Turkey Wings Special with Gravy and White Rice!!! He also Ordered Sweet Potato Pie !!! The Restaurant is Clean and Tastefully decorated!!! Our Food Arrived after a few minutes of waiting!! The Owner actually served our food to us!!! He is a Very Nice and Hospitable!!! He Actually gave us Watermelon Slices after our meals!!! It was Nice and Refreshing!! My Catfish Dinner was Delicious and Cooked to Perfection!!! Rodney Loved his Turkey Wings so much !!! If you did a DNA test on them Bones it would link back to Rodney lol !!! Scends is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hands Strong!!! Number 34. out of the top 50 most Prolific Yelp Elites of 2025!!!

The GOOD, is the customer service. The staff were ultra friendly with our request and had no…read morehesitation with anything. The BAD, The prices are EXTREMELY high for the amount of portion sizes and flavor. I personally think the menu needs an update. I ordered the oxtails, which cost me almost $50 but I was very disappointed in not only the portion size, but also the quality. For the most part, I respect their establishment, but they should be able to understand where the customer is coming from.

Photos
Collard greens
Collard greens
Tasty Treat Combo, Wing Ding & cake
Tasty Treat Combo, Wing Ding & cake
Fried Catfish with Coleslaw

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Fried Catfish with Coleslaw

Jackie's Place - soulfood - Updated July 2026

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