I am not sure where to start? Probably when you walk in they great you with distain. There is no…read moregreeting or concern for you as a customer. Then they act like we are there for them. No communication during the entire process. There is no way I will go back or let any of my coworkers fleet cars go there ever again. Slowest service and bad employees period. Can I rate them as a negative star.

After requesting some suspension work pricing, never heard back from the shop. No follow up phone…read morecall or an email.

star auto body shop is located on sunset blvd in renton its been there for 35 plus years .the…read moreowner yo haunce is a great person well respected an helps those in need of help . he's honest . star auto body shop tow truck halls , provides towing, oil changes ,break replacements body work repair, repair of mechanical issuse on any car or truck resonable prices an also he sales cars an cube trucks an other vehicals .one of the best places you could find in renton all in one .shop so try them out they are fantasic .great people .thank you all for that you have done for our family .will always use you everything we need .safe an relable star auto body shop in renton wa . i give them a five star rating .

One of the best Auto shops in The United States nice hospitality and quality service. The shop…read moreowner was very knowledgable on what he was doing. Overall highly recommended!!!

Do not buy from this lot. 25 miles after buying car, engine light came on. Cost $800 for coil and…read moreengine repair, even though they said the car was in excellent condition. The mechanic I went to said that the dealer most likely turned the engine warning light off. And now, going on three weeks, the heater fan went out, costing another $300, and the paper that I put in the back has expired, and the plates still have not came in. I should have realized there was going to be problems because the dealer kept writing my address wrong on the papers, I had to correct him each time. Save yourself some time and headache and shop elsewhere. Avoid Renton Auto Sales at all cost!

I was actually on my way to another car lot, made the wrong turn, and landed into this one! I'm so…read moreglad I did, because I was finally able to end a long exhausting week of car shopping right then and there. The salesman was gone for the day, so I happened onto Fidel, who doesn't even do sales. Yet, he was so friendly, and he answered all my questions about the vehicles. He was completely honest and informative but did not at all try to pressure me or sleaze me into something I didn't want. I found a car, took it for a test drive and vehicle inspection, which ended up lasting over 3 hours (thanks les schwab), and Fidel just waited patiently until I got back. Since some minor work needed to be done, he was very understanding and cut me a seriously great deal for an 05 outback and stayed past closing to install a new battery for me in the cold night!! Hopefully everything runs smoothly from here on out. In addition to excellent service, the car itself is in amazing condition, inside and out, considering how many miles it has. It drives deliciously. I like how they provided a Carfax for every vehicle. I finally got the car I've been scouring endlessly for, all within my tight budget, and through a "salesman" I felt I could actually trust.

Needed a tune up, did the work with out giving me a price, then told me the coil was bad and they…read morefixed it, told me if I still had problems I would have to change the other coils as they only did 1 of 8. Truck still ran poor, brought it back so they could see if the coil or spark plus were firing correctly. They were he replaced the other 7 coils, and recharged the air conditioner which was not mentioned, when I complained he removed the charge. My wife noticed a handwritten charge on both receipts, finally figured out it said card run fee, because I used my charge card, both times the fix cost over $1200 each, then the charges for fees on credit card was $97.41 no where did it state I would be charged a fee for using a credit card, our friend who works for mac recommended him, I would not. They work on cars and fix things and charge huge prices, when I called two other mechanics I have used before, I was told the total cost for the coils and labor would be $899 minus 20% for aaa discount. Make sure IF you ever use these people you tell them not to do any of the work until you hear from them on the amount before the work is started.I'll be calling my back once this clears through and file a dispute on charges not authorized.

Been going to ProCar for more than 10 years (finally decided age demanded someone younger than me…read morework on my own cars, something I'd done for 40 years since high-school autoshop and working on my cars with my dad who was a mechanic- everything from oil changes and tune ups to engine rebuilds, so I'm pretty knowledgeable.). That said, Corey has lots more experience and knowledge than I do (I tell him what I think is wrong, and half the time he suggests maybe something else, and darned if he isn't right! I'd have found it eventually after everything else I did didn't fix it). My suburban stopped running down in Utah one hot summer and had to get towed to a shop 80 miles further down the road (that night's destination, actually, lucky me..) - called Corey for a first 'second opinion' and after symptom discussion he suggested over the phone an overheated original fuel pump - never woulda thunk it, bad gas?, fuel filter?, computer?, yea.. fuel pump? Nah.. - the Utah shop replaced the fuel pump and confirmed it. I learn something new every day no matter how hard I try. My advice is that when you find a good mechanic with integrity at a reasonable price, stick with him. He's more than a mechanic, he's a trusted friend now. Even though it's not to my benefit to recommend him (hard enough getting an appointment because he's pretty busy as it is), I selfishly want him to stay in business, so yea, I highly recommend ProCar. (BTW, that 1-star rating back in 2018 was a vehicle with all the emissions stuff removed. State law at the time would not grant a waiver in that situation - the emissions equipment at least had to be present. Everyone involved came away with a 'bad attitude' about it).

Got a car from them about a month ago, they were very friendly & honest about the vehicle and were…read moreopen to negotiating the price. When my card had issues going through, they stayed late to help us & were very patient. After driving the car for a while & seeing a mechanic, we confirmed the only fixes we needed were ones the had told us about. Overall a great experience and would recommend again!

I had a great buying experience here! The owner is super nice! At the time (may still be the…read morecase) he had one sales associate who was great to work with! He completed his first sale with me! I'd be happy to do business here again! I really can't say enough nice things about this place!

Go here for your next car, you won't regret it…read more My experience at Prestige Auto Market was not what I expected when I first got to the dealership (In a very good way). We (my wife and I) were greeted by a salesperson named Denis. He was friendly, laid back and asked me which vehicle I was there to see and I told him the Blue Range Rover Sport Supercharged over there. We have been thinking about one but never actually seen one in person or test drive one. He got the key quickly and handed it over so we could check out the rig. We are coming from a 400whp STI and I needed to let go of my toy for a better more comfortable family car, we still have the Jeeps though. They had a sweet fully built newer STI there while I was there too. Anyhoo, the Rover was very clean inside and out, it wasnt just a detail job, the quality was actually very well kept for its age and mechanically you could tell that it was in great working order. I fired it up and it sounded just like it should, looked over the vehicle as I was letting it warm up, under the hood checked all the belts, fluids, checked for leaks or weird noises and played with the air suspension. Denis was able to answer all the questions I had about it and then I handed over license and insurance card and went for a drive. We weren't sure what to expect as this was our first time in one but I've been a car guy my whole life and a mechanic so I listened for all the little noises, bumps, vibrations to signal if there was anything wrong. We got back very satisfied with the Rover and knew this was the type of vehicle we wanted to get. Denis came back out to meet us once we got back and see what we thought. We told him we liked it but were just starting to look at them. We looked at a lot and honestly weren't really planning on going back because we had some others in mind, but the service we got from Denis and the way the condition of all the other cars on their lot you can tell they care about the condition both mechanical and cosmetic on their cars and we went back later on and looked again while talking with Denis. 3rd time when we showed up Denis was with a customer and I spoke with Vadim. I had a question about a strange looking plug that I had never seen before and he not only knew what it was but it impressed me he knew and it ended up being a weird charging port for an old Nokia lol. He was able to answer any other questions I had too and had same atmosphere as Denis, no pressure and very friendly. The manager Tony is a solid guy, also very friendly and laid back, he worked with me on the deal and at first we were looking to trade my other vehicle but he was upfront and honest and said they just couldn't swing the deal and was really kind and honest about it. Didn't talk bad about my trade or anything or scoff at me like has been done to me at other dealerships. That told me we were in the right place, absolutely solid character and good people. We ended up selling our car private party and came in, worked out a deal and they went above and beyond making sure that all of my concerns were addressed and taken care of before we moved forward. It didn't feel like a dealership but more like a chill hangout spot with good friends. I've been to a lot of dealers all over and I have never been in an environment like that with a dealership, or anywhere that I've ever purchased anything honestly. It wasnt fake friendly, they were genuine, and sincere in how they treated me. When we were filling out paperwork I had my 1 year old son with me and they didn't get upset by him being silly and running around, the guys were helpful in keeping an eye on him while I was filling out paperwork. There is a very sweet lady who works there as well named Lana who helped keep an eye on him too and she gave us a bag of cookies they have there I think it was double fudge Grannies cookies I wanna say, and I was able to give him a little snack and helped keep him occupied. We talked a little about our kids and it was just the icing on the cake that made it a purely enjoyable experience. Never in a million years would I have imagined those words would ever come out of my mouth. I've always left dealerships pissed off and a sour taste in my mouth because they dont care about you, once they have the salt they just disregard you and you get put on the back burner. Not at Prestige, I also appreciated that we went through the paperwork fast. It didn't take hours like most places. We had all paperwork done within 20 minutes and I was down at my rig installing carseat and loading up the boyo. We are now the proud new owners of the Range Rover, we got it for a price that I can't argue with and we want to thank the guys and gal at Prestige Auto Market for exceeding our expectations and then some. Tony, Denis, Vadim, and Lana keep up the good work. If anyone is looking for a vehicle, check these guys out first.

Purchased a 2001 Audi TT and was very happy with the experience. They were straightforward and…read moreworked with me on the price to make a deal. Family run business, would buy from them again.

Very cooperative and professional service. Had an issue after work was completed, and was treated…read morevery kindly and professionally. Little bit off on the communication side, but we figured it out.

They left air bubbles in the new paint they applied to my Tacoma. I pointed them out when I picked…read moreit up, they agreed there was an issue and scheduled a day for me to come back. They had my truck for two days to fix their work, they told me to pick it up, and they literally had not fixed the air bubbles.

John, the owner, answers his phone! He was honest, fast, and he downloaded my passed inspection on…read moreto the Uber app for me. Very knowledgeable fellow. He takes time with you! I will definitely go back!

had a terrible experience at 1st Auto Service. The prices were outrageously expensive compared to…read moreother shops I've visited. To make matters worse, the owner's behavior was rude and dismissive. It was clear that customer service is not a priority here. I felt disrespected and left feeling like they only cared about making a quick buck rather than providing quality service. I definitely do not recommend this place.