You make an appointment and they don't follow it!!! I arrived for my 1030a appointment along with a walk in. We waited 30 min to be sat down for pedi They worked on her first (the walk in!!!) while I'm still waiting. Been her 34 min already!!! 2 girls walked in for mani and pedi and they were taken first!!! Wtf!!! You call to make appointment and no one answers the phone. I drove here yesterday to make my appointment. The new businesses here in Hercules can't handle their crowd. Hire more people or follow your appointment book. One woman had an appt at 11a and walked out cuz she couldn't wait anymore. Nice ladies working here - not their fault. Crowd is unpredictable but since they are new and well decorated they are what people are looking for in Hercules. read more

Awesome place! Mary, Andy, & Annie are the best. The shop is nice, clean, and modern. I can't wait for my next visit. Highly recommend. read more

Mary and staff are fantastic as always. It was busy but they did there best to get everyone attended. Had a little wait but it wasn't bad. I'll take waiting for great service and great nails read more

Jade Nails - Nail Salons Near Me - Hercules, California

See all

I tried coming in here and asked if they accept walk-ins. They did my mani and pedi and the color was so nice. I forgot what it's called but I got a lot of compliments when they saw that the color changes. It's the first time I had that nail color! Would definitely come back! read more

I love that place. Everyone takes excellent care of me. This is the best pedicure place I've ever been to everybody is super friendly and they great and it's really close to my house. read more

Andy, Annie, and Mary are amazing! I walked in for a mani-pedi after seeing that a new nail salon had opened up in the Hercules Plaza and I am so glad I did. They are all so friendly, the shop is immaculate (super clean), they have an abundance of nail colors to choose from, clean restrooms, and overall a great atmosphere. You won't regret coming here, best to call ahead but they are open to walk-ins (definitely worth the wait). I will definitely be recommending them to my friends and family. Every nail tech is extremely attentive and listen to your requests and offer great suggestions. read more

Jade Nails - Powder overlay in the Gel Color 62 - nails by Andy. - Nail Salons Near Me - Hercules, California

See all

I've been going here for the past year and a half and they never disappoint. Jade and Linda are amazing. Jade is welcome to experiment and have fun when designing my nails and I love that she always checks in to see if I like it. The salon is well kept, clean, and has the friendliest staff I've ever encountered. read more

See all

I came here about a month ago based off of recommendations from a Hercules facebook group. First time I came I got a gel fill and had a great experience. So great that I posted on Instagram about it and a lot of my friends and clients came and also had great experiences since then. I just went back yesterday for a fill and a pedicure which was simply divine. They have the best massage chairs and I got the best pedicure I've had in years. My gel fill was perfect just as it was the first time I came. Everyone there is friendly and upbeat and I always enjoy myself when I come. Definitely call ahead and make an appointment because they book up quickly. Highly recommend. read more

Jade Nails - First time there gel fill - Nail Salons Near Me - Hercules, California

See all

Always been treated amazingly here! Very professional and so accommodating, Vy and Mary are literally the best!! My nails always come out so much better than what I expect!!! Visit these talented ladies for beautiful nails! read more

Absolutely love this place. Very nice and clean interior. Upscale EVERYTHING! Mary is super nice and so talented. Absolutely no complaints! read more

Jade Nails - Full Acrylic set with gel polish - Nail Salons Near Me - Hercules, California

First time going to this place and I must say it's pretty great got a pedicure and nails done very clean jade is awesome very friendly and does a great job definitely going back soon read more

Jade Nails - Have a lot more colors on the other wall - Nail Salons Near Me - Hercules, California

My gel x nails came off in 3 days & I usually do acrylic but my fault for going for something "natural". I give three stars because the staff was very nice, very clean but I wouldn't go back. Pedicure was mediocre nothing special. read more

Did the gel nails and three came off two days after! I even showed the picture as reference and the outcome was not even close. Bad service and the lady also blamed me for moving my hand while she was on the phone the whole time doing my nails. Very rude! Me and my friend went there and both of us will not visit again and won't recommend this place. read more

Jade Nails - Nail Salons Near Me - Hercules, California

I went in to get a full set of gel nails and a pedicure They had me in the chair began my pedicure in barely even warm water , I had the massage chair on and the other lady came over to start my set of nails she reached in front of me and said no massage and turned off the massage chair began speaking in her language laughing with the other lady My arms had to reach around so she could reach my hand To even do the nails This was the worse place I have ever been to and if this was the owner Jade who mm I hooked with you are a joke of a manager with the worse customer service skills your rude and you need some training on how to treat people You guys get a big fat read more

Awesome always please ask for Andy or Mary they take good care of their clients Offers water and very nice and clean environment Andy the best designer in the shop and close to Mary also very nice always about the care of your nails read more

See all

Thought I would try this place since it had 4 stars. Regret choosing this place and won't be back and don't recommend. Fastest crappiest gel pedicure I've ever had in my life. They weren't even busy so there was no reason for it be so fast. I was in and out in 30 mins swear. I've never had a pedicure this fast. The nail lady just didn't want to do the basic stuff- like trim the cuticles?? Hello? I'm here for a pedicure? Also the chair was uncomfortable- never felt like that either. Like I said, regret choosing this place to try out. Oh also they charged me an extra $2 for using a card to pay. Didn't notice any signs anywhere saying that and so I just deducted it from the $5 tip I was only giving her anyway. She got $3 and that's being nice. read more

Mary and everyone on staff always are thorough and attentive. Pedicures to full sets, this is the place. read more

Jade Nails - Mary - Nail Salons Near Me - Hercules, California

See all

came mid day on a tuesday to get a removal. only had 6 nails left & based on their prices via yelp/prices in-store, it was supposed to be only $10 for nail removal but they charged me $15 + $2 using debit card. still confused on why i was charged $15 when their price for a removal was $10... other than that, the nail salon is at a great location & looks super new + clean! all the staff were very nice & they seemed busy so they're getting good business. read more

The team at Jade Nails is extraordinary! The environment felt ventilated enough and clean, and I appreciate how they offer waters. Jade Nails is a popular spot, so either book an appointment or wait with some boba next door. read more

Great service, new, nice and clean and great pedi! Linda was wonderful. I made an appointment over the phone right away (an hour later). I wish the massage was a little longer, but I noticed that you do have to pay extra for that. Everyone's charging more these days anyway. I also noticed the nail polish smell was very heavy when you first walk in compared to other places I've been. Perhaps they could use some type of ventilation or air filter thing? Other than that, this is a great place! read more

I work cross street from this place and they were fantastic they did a fantastic job do my pedicure they took time everything and I had an appointment everything went very nice and the prices are very reasonable I would recommend this to others thank you read more

I'm so impressed with this nail salon. The professionalism and atmosphere are great! The salon is very clean well kept. The staff is great with wonderful personalities. Vy is great!! I love the way she did my nails. She really cares about the health of my nails and introduced me to an alternative to acrylic. This was the first time any nail shop showed interest in my nail health. Vy has a client for life. I love my nails. Cindy did an awesome pedicure and took her time. I can't say enough good things about this nail salon and the people working there. Excellent customer service!!! read more

The shop is cute, I walked in and was attended to immediatelyAndy was nice, sparked up good conversation and gave me the natural set I was looking for. read more

Never again!! I been a regular customer and today I was over charged for the fill I get all the time. Linda charge me $57 for fill plus extras. Normally it's $47 total not including tip!! Never again, very unfriendly don't like the fact she don't look at you and say goodbye! I personally think this place have a problem with black women!! read more

I try to give businesses chances before I write a review. I've been here multiple times before and this is the 3rd time I have had the same issue. 1st time I let it slide, 2nd time I had them fix the issue now I'm not letting it slide. Cause first, if I'm paying you 55-65 for a Dip Powder Medi I shouldn't have to keep coming back to have them re-fixed what was wrong. Dip Powder is supposed to last 3 weeks. Instead, My nails chip off on the second day I came in on Thursday the week before Easter by Saturday 2 fingernails were chipped off. I came in on Saturday they fixed those 2 nails. So from Saturday to Monday, another 2 nails chipped off. This got me to my last straw. I went in and talk with the lady that was managing she then give me half of what I paid which was 55 dollars. 55 dollars I could use that to put food on my table but I wasted it in a Nail shop where they're not taking care of their customers. I normally drive all away to Vallejo cause they do hella of a good job with my nails. But I decided to stay local and go to a nail shop here in Hercules. Since I lived in Hercules. Sadly, I have to drive miles out of Hercules to get better service and get my money's worth. Would I recommend it to anyone? HELL NO! SAVE YOUR MONEY AND GO SOMEWHERE ELSE. TRUST ME!! read more

This was my first time trying this place and I didnt think it was going to be so good ! I did just a simple pedicure and they took great care of me and my toes !! read more

I went here for a pedicure with a friend and it was an average experience. I must say the people working here are very nice and respectful. The place is very clean. However, for the price, I felt the pedicure service did not meet my expectations. I am used to paying $25 for a normal pedicure which includes the basic trimming, buffing, sugar scrub, oil massage, hot towel, and nail polish. Here, there is no sugar scrub in the basic package and it is $35... the massage is more as if they are rubbing in the product. My pedicure DID dry properly and didn't smear when I left, which I am grateful for because my nail polish does not dry easily and this location does not have the foot dryer. I am looking for a slightly more elevated and relaxing experience when getting a pedicure. read more

Business owners need to learn that a mean-spirited worker will transfer their mean spirit through their work, hence, onto the customer, whereby making it an uncomfortable experience! There's too many fish in the sea to choose from. Get it together, Jade Nails, and consider getting customer service training for everyone, including the owner! read more

Such a pleasant experience from the time of walking in to ask if I could get a pedicure to when I left. Linda greeted me warmly and politely and asked if I could come back in half an hour. I was so happy after the rude welcome at the other nail place in this shopping center ( see my review) Linda and Kim gave me a perfect pedicure and I decided to add a 10 minute foot massage which probably was more like 15-20minutes. The space is very clean and beautifully equipped with excellent ventilation - a door in front and one directly in back. Kim took over from Linda who had another customer (I assume from an appointment- I was a walk-in). Kim was expert and gentle. One of the best aspects of this salon other than the welcoming and polite staff is the lack of crowding. Only four pedicure chairs which makes it a very relaxing experience. The price was very reasonable $35 for the pedicure and $15 for the foot massage. I highly recommend. They are very nice people. read more

I tend to go where they have an opening, but not any longer! The lady that did my pedicure was fabulous!

I have been to Jade Nails a few times now and have never been disappointed. Not only do my nails come out looking great but Mary, Andy, and Annie are so nice and fun. It's like I'm visiting my friends when I go there. The shop is always super clean and they have a great selection of colors. So happy to have this nail salon in my own backyard! read more

Good vibe in here, clean & they provide super fast service. Andy did my nails and recommended the perfect color and shape.

Truly disappointed in this place. I moved from Hayward & was looking for a nail salon. This placed opened up & it looked clean. My first time there I was taken right away after selecting my polish. They seemed to be short staffed. Annie took care of me everything seemed to be going good with a basic mani & pedi. Then she cut my skin on my big toe & put that white powder on it. Ok I thought later that day it was red & the area swollen. Then Mary did a basic manicure on me. Nothing to write home about. Wasn't happy with the cut & the infected area. Then on my birthday I received a Gift Certificate from that place ok I'll give it one more try. I called & made an appointment. When I got there the place was busy & there was 1 person ahead of me. Needless to say I had to wait about 10 minutes. This time Kim did my pedi & mani. I swear when she was about to scrub my feet that scrub pad looked like they used it before. It did not look new. How do i know it was sanitized? I don't. when she started to massage my feet she was really stroking them. I didn't say anything. Then normally they always wipe off the oil off your nail with alcohol. Nope just wiped it with a dry towel. I'm sure my nail polish will chip faster than when done properly. Kim ended up doing my manicure as well. My nails do not look like they had a manicure. She didn't even ask what shape I want. I just wanted to get out of there. Yep not going back. Truly disappointed. read more

I went in Monday evening for fill. Nails were okay. The next day I noticed my nails were not clued inside to the acrylic nail. I went in to ask if they could fix the nails they act like they did not know me and I did not come there for service and I had just been there the night before. It wasn't even 24 hours..... read more

I am new in the area. Read the reviews. When I first walked in. No one greeted me, and I stood there for about 5 mins trying to get someone's attention. Finally I decide to take a seat. Waited for about 30 mins before someone approached me and asked what services I needed. I don't think the are very knowledgeable of the latest "nail trends." The lady passed me to another lady after my discontent with her job. It has been less than week and my mail polish is already peeling off. I definitely not recommend this nail salon. Found better ones in the Pinole area. read more

Good nail salon. Very clean. Friendly staff. Not much of a massage with the pedicure, otherwise a good experience and I will go back.

This was my first time going here and although they were nice, I most likely won't be going back. This was the first time I got dip and was charged extra to remove the dip as if it was a full set. When I questioned Mary about it her response was because they had to take all the dip off to put the new dip on, that's why I was charged extra. That made no sense because your supposed to take the dip off to put the new dip on, which has been done at every other nail salon I've ever been to. They also use the old fashioned method of soaking your nails in a bowl of acetone to remove the dip (this took forever). It's never taken that long to remove the dip at any other nail salon but at all the other places I've been to rap your nails in foil and remove the rest with the nail drill (a 10 min process vs 45 min process). So, I guess because they didn't know how to remove the dip in a timely manner, I as the customer gets charged extra for something I wasn't supposed to be charged for. read more