I had the most amazing experience here and it's all because of our sales rep. Lauren was so…read moreknowledgeable, patient, and was able to recommend us the best car for what we needed. She took the time to understand what we wanted for our next car, explained the pros and cons of each vehicle, and never once pressured us to make a decision. When we finally decided, she made the process a breeze. Walked us through every step, managed our expectations, and stayed in close contact until our car was ready. Once it was ready, delivery was once again a breeze. I cannot recommend Lauren enough and will only ever purchase from her. Do yourself a favor and ask for Lauren!

I made an appointment on 1-3-2024. This was regarding stock…read moreRC350#U25589. I confirmed over the phone , car was available and for sale at their pre-owned lot. This was confirmed over email as well. They had my email, my cell abd contact info but the next day on 1-4-2024 when i showed up at dealership reception for my test drive. I was advised car was sold last night. I get it, its a business, everyone has to make money. However, a call, text or email could have been useful so as to avoid wasting my time at the dealership. I guess dealerships forget time is money. Thanks for nothing. What ever happened to customer service etiquette.

The team at Volvo Glen Cove always meets the mark. This is my 4th Volvo from this dealership - they…read moretake time to answer any and all of my questions, they were responsive via email and text, and ultimately helped me get into the specific car I wanted every time. I never feel they are pushing me to finalize a deal, and I feel their prices are quite fair for a Volvo. I highly recommend this team and considering getting your next Volvo from Volvo Glen Cove. Their service team is also one of the best I've seen.

I love my Volvo, but every time I get my truck serviced there's always another problem the don't…read morefind it's not the first time I have to return to get my car worked on again after another service. The service department has do do better it's their vehicle they are the experts so start doing a complete diagnostic and do a good job servicing the vehicles

Chuck the service manager was the manager at Huntington for many years while taking care of my wife…read morerover, the treatment we received was second to none and we have owned everything!!!! When he moved to glen cove we went 30 min out of our way to deal directly with him!!!! None better and although the Huntington manager Matt is also a gentleman we missed dealing with chuck!!

Horrible. They scammed me. Stated on the sales doc and lease document it is a new car. When it…read morebroke in vehicle. Had 4 months left on warranty. They told me it was out of warranty. They said car was place in service 4 months earlier. They said it was an executive car even though it had like 24 miles on it when I bought it. Then they said it was because they gave me such a good lease deal that it couldn't be new. But they were matching the price of the same vehicle at Manhattan Motors. Then after that they claimed it was because I didn't get oil changes at their dealership

As an out-of-state buyer, I had some reservations about purchasing a car sight unseen, but my…read moreexperience with RFMC couldn't have been better. I primarily interacted with Danny Lada, and he was very friendly, responsive, and transparent throughout the entire process, answering all of my questions. The car was accurately represented through photos, videos, and documentation, and there were no hidden surprises when it was delivered. Cindy was also very responsive and efficient with the registration paperwork. Ryan Friedman Motor Cars has a great team and a great selection of cars. I would not hesitate to buy from them again. Highly recommended.

Purchased a car from them trusting that the car was what was advertised. They assured me car was in…read moreamazing shape and that I would love it. Made the deal and had the car shipped from ny to la. Couldn't be happier

I just bought a new Impreza here at Glen Cove Subaru…read more ROSSANY MADRID was a wonderful and informative salesperson and she made the experience smooth and easy and took care of any glitches that came up. Myself and my husband really appreciated all she did and the time she took to help us through the process. Braden in the finance office was also very nice during the paperwork. Definitely recommend !

Just bought a used 2016 Honda FIT at North Coast Subaru. One of the things I liked is that they…read moreposted all the cosmetic flaws of the car online so I knew what I would see before I got there. And staff all very helpful (thanks, Paula, for all your support so everything was ready and verifiable.). And it's certified by their Honda dealership.

We just purchased our fifth Toyota vehicle , the fourth from Penn Toyota. As was with the previous…read more4 times, our most recent experience in the purchase of our new 2025 Toyota RAV4 XLE was most exceptional. Our experience began with a most wonderful, honest, and gentlemanly salesman, Tommy Kim, who can be described as nothing less than an absolute gentleman. He was great throughout the entire process ...all the way from purchase to pick up. Additionally, the service provided by both Nick Mignano, Manager, and Chris Volonakis, finance manager clearly surpassed any service we have experienced at any other dealership. As indicated, in addition to the 2025 Rav4 XLE that we had just purchased and picked up, we had previously purchased a 2011 Highlander, a 2013 Rav4 Limited, and a 2020 Rav4 Hybrid. All of our vehicles are regularly serviced at Penn Toyota. Our experience at Penn Toyota throughout the years has indeed made us feel like we are part of the Penn Toyota family. Tommy, Nick, and Chris should be highly commended and recognized for the attention, commitment and exceptional service they provided to my wife and I in the purchase of our new Rav4. You can't go wrong with Penn Toyota.

I tried calling at 10:30 am. I am looking forca price on an…read moreextended warranty.I was informed ONLY finance handles that. I was instructed to leave a voice mail, apparently no one around to take my call. It is hard to believe they are selling cars at 10:30 am, and all F&I staff are too busy to answer the phone. I love PennToyota but am annoyed I could not get a simple question answered.

Hands down the best partners for managing your family's cars. They will fix what needs fixing and…read moretell you what doesn't need fixing or what doesn't make good financial sense to fix. They will steer you away from bad choices and be there when your choice fails.

This place is the pits. Simply put, they overcharge you for…read moreeverything, produce average quality, and have a tendency to be shady. Shady? Yes. Like fixing your car and taking your money but not giving your car the inspection you agreed on. Then when you ask what happened to the inspection, they say you need to pump another $xxx.xx into fixing miscellaneous items before they will give you an inspection. (Mind you, you then take your car down the street to the gas station where it passes the inspection in 5 mins ...) Why deal with thieves when there are plenty of reputable mechanics working elsewhere? Not recommended !

Service writer Mike is an asset to East Hills CJDR. Is…read moreattention to the customer and the details of all the work that needs to be done far more professional than I've ever received before.

Posting on behalf of a family member without a yelp account:…read more TRUTHFULLY NO STARS! I had the worst experience of my life at at East Hills Chrysler Jeep Dodge Ram Dealership in Roslyn NY...literally the worst. I'm used to being treated with respect, courtesy, and dignity when I go to my Lexus dealership in Glen Cove. This place is exactly the opposite. My husband was looking at a used car there and had been made multiple promises about what they would provide. He brought me back the next day to have a look for myself. All of a sudden, everything that have been promised went up in smoke. My husband had been told the day before that they would put 4 new tires on the car. When we returned for the 2nd look the Used Car Manager said he would only provide 2 and that the gentleman who had promised the 4 wasn't there and he was overriding the original decision because 2 of the tires seemed fine. They were not fine, they were used. He and the manager went back-and-forth for quite a while, but he was adamant and refused to keep the commitment the dealership originally made. After listening to this for almost 30 minutes I quietly gave my opinion and told him that when a company promises something they need to stick by their word. He was rude, disrespectful and inconsiderate to me. He spoke back to me in a stern, forceful, dismissive manner even though l had spoken to him with total respect. In addition, when our salesman, a young man, (l'll be kind and only refer to him as R) took us for a test ride, he was clearly out of sorts and inept. He had told us it actually wasn't his workday and he had just come from the gym. He acted like he knew nothing about selling a car. We asked him questions as we were driving and all he did was grunt or mumble. There was one pivotal question re: a purge valve issue we asked him about that we had seen on Carfax and he said he had no clue what we were talking about. He didn't know what a purge valve was. We happen to ask that same question to the Used Car Manager and he said that he didn't know either, that he wasn't in the service dept. so we shouldn't expect an answer from him. He said we should ask the people at our Lexus dealership. Seriously??? Please note that as we later researched, the purge valve is a key component of the car's EVAP (Evaporative Emission Control) system. This is a really important fact and if it's on a Carfax review, the sales people should have known exactly what it means. And to add insult to injury, the General Manager was in his office listening to all of this going on and just sat quietly at his desk, did not intervene, did not walk out to address the problem... nothing, not a word. This is what this East Hills dealership calls management ? Not even close. Even if my husband had wanted that car more than anything in the world, he would never consider going back into that place. He wouldn't give them a penny after the way they treated me and reneged on their word. Awful awful awful dealership - stay away!