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    Jaguar Marin

    3.7 (64 reviews)
    Closed 10:00 am - 5:00 pm

    Services - Jaguar Marin

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    7 More Services

    Auto repairs

    Auto brake repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Jaguar Marin Photos

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    Recommended Reviews - Jaguar Marin

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    Reviews With Photos

    Jane W.

    After posting this review the manager called me and he was very polite and after explaining to him everything he sent me a full refund of the tires via ups. I was very impressed by how he handled the situation. Thank you Brent

    Right front rocker panel with broken retaining clip.
    Nicholas P.

    The sales experience was a bit choppy, but I was able to get a hold of someone from the start. The car I purchased had been a dealer loaner and only had 15k miles on it, so I figured "what could possibly go wrong?" I asked if there were any damages to the vehicle and was told there was not. It took quite a while before the vehicle had been "reconditioned," but the photos I received seemed like everything was in order, so I purchased the car from Jaguar Marin and had it shipped to me in SoCal. That's where the trouble started. I did not notice at the time, but three of the panels had been removed to repaint a quarter panel, which was damaged in some kind of accident. This accident, whether it be a parking lot ding or a side impact, had been repaired but was not on Carfax. When the technicians removed the rocker moldings, they broke the retaining clips. Instead of using Jaguar parts (which, you'd think, a Jaguar dealer should have access to?), they glued the body panels back on. The body shop I used was the same that Jaguar uses in my city, so it's a Jaguar dealership saying this; not a Joe Blow mechanic. This wouldn't be a huge problem, except one of them was the molding for the moon roof. i.e.: water can leak in while this thing is popped up/bowed out. I brought this to the attention of Jaguar, and that it would take almost $2,000 to repair. I haven't heard anything in two weeks and they refuse to take calls or reply to emails. The only reply I got was that I "signed the bill of lading." i.e.: "not our problem!" Very disappointed that I have to take a luxury car dealership to court over fraudulent sales practices. I now have repairs on a "Certified" vehicle to make, which devalues the entire meaning of that term, in my eyes.

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    Photo of Clive H.
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    8 years ago

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    Bret F.

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    9 years ago

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    9 years ago

    Horacio was great he listened to what I needed and took his time with me to get just exactly whst I wanted and neefed

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    9 years ago

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    Bret F.

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    10 years ago

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    Bret F.

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    8 years ago

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    Bret F.

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    12 years ago

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    9 years ago

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    9 years ago

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    Bret F.

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    11 years ago

    Great service, and friendly staff. Their 10-point value guarantee was a first, and they make us feel like family.

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    Bret F.

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    16 years ago

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    10 years ago

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    15 years ago

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    16 years ago

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    9 years ago

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    Bret F.

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    16 years ago

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    7 years ago

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    8 years ago

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    Bret F.

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    9 years ago

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    12 years ago

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    18 years ago

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    9 years ago

    I contacted Brett F. as requested . It has been over three weeks without a reply.

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    11 years ago

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    Page 2 of 2

    Ask the Community - Jaguar Marin

    Review Highlights - Jaguar Marin

    He walked over and introduced himself, completely polite and hospitable, as Vince Betar.

    Mentioned in 5 reviews

    Read more highlights

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    A & A Automotive Corporation

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    I've taken my car to A&A three times in the last year now, and have been very happy with their…read moreprompt service and attention to detail, every time. The first time I took my Nissan to them, I had some minor things, that were more annoyances than anything, but they took a look & fixed what they could (the thing they couldn't fix was a driver's-side sun visor that had stopped staying in one place, and they just said I needed to buy a new one, which I was able to order and install myself). This past June I bottomed out on a particularly high speed-bump while camping and they repaired my bent exhaust pipe, and replaced my muffler (beyond repair), in a super timely manner. My most recent visit was this week, and I scheduled my appointment online, and got in the next day. I availed myself of their Winterization Special, and needed to have them check out a few things that I'd been putting off before a trip abroad. My car is a 2007 Nissan Sentra, with 137K miles on her. There were a few things going on, one was that she'd stalled on me about 4 times in the last couple of months when coming to a stop, which was not normal, obviously, and I'd been hearing an obnoxious squeaking when going over bumps and potholes. With the winterization they did a full check over my entire vehicle, diagnosed the problems (my transmission needed a good and thorough cleaning, and my struts were worn and rusted) and they got me in and out in a day and a half, and even loaned me a vehicle so I could leave the car overnight while they awaited parts. Mike has been the mechanic every time my car has been worked on there, and he's always been very straight up about costs, and value of costs vs. other options. Yesterday when I picked up my car she was purring like a kitten again and feeling way more solid to drive. I'm happy that I found them out of convenience to my work location! Thanks guys!

    Buyer beware. I…read morebrought my Volvo in for a timing belt replacement quoted at approximately $1,500. The next day, the shop informed me that they had damaged my vehicle in an accident involving a lift and would need to send it to a body shop for repairs. What should have been a routine service turned into several additional days without my car. The damage was ultimately repaired, but I received no loaner vehicle, no rental reimbursement, no discount, and no service recovery of any kind for the inconvenience caused by the shop's mistake. When I finally picked up the vehicle, I was presented with a bill that was more than $500 higher than the original quote. When we questioned the increase, we were told additional work had been performed. However, no one had contacted us for approval before completing the alleged work. After we pointed out that we had never authorized the additional charges, the extra amount was removed from the bill. Accidents happen. What disappointed me was the way the situation was handled afterward. Damaging a customer's vehicle is bad enough. Providing no compensation for the delay and then attempting to charge for unapproved work turned a mistake into a trust issue. Needless to say, we won't be returning.

    Jaguar Marin - autorepair - Updated June 2026

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