Greg and Kevin were both awesome! They totally saved me on my roadtrip. I was coming down the…read morehill from Tahoe when I lost power on my Sprinter. I suspected it was the turbo, I brought it into the dealership thinking its a Friday afternoon and I'll be stranded all weekend. Boy was I wrong, Greg and Kevin came to the rescue, re-connected my turbo hose, and I was on my way in less than 15 minute. That's what I call customer service. Thank you so very much for getting me back on the road. Much appreciated.

I want to call out. Sean in service had an amazing experience. They gave me a rental car when they…read moresaw it was going to take a little longer and when I came back my brand new GLS 63S was looking mighty fine!

***High dollar image with very low dollar customer service***…read more-This is why you can't have nice things. Had to rearrange my whole schedule in order to bring my vehicle in for a scheduled service. Got a message on the morning of stating "will have to leave overnight for just an oil change." That's unheard of at any other dealership. I showed up anyways. - My service advisor tried to strong-arm me into the "recommended" , must have services. He look extremely surprised when i questioned and asked for a break down on exactly what each "recommended" service was and how much. I guess their typical clients never questioned and can afford whatever is offered - LOL.. -It's probably just me stepping out of my boundaries. I like nice things, and have a bad habit of questioning everyone and everything (TRUST, but always verify)... - stuck to my original plan and only got only the oil change. Received great attitude from not agreeing to the extra "recommended services"..... -another shocking thing was , service advisor made sure i know and understood they "will NOT reset your service light, unless I get the complete "recommended service" package ".....crazy, but if you charge enough for your product, you can name your price and set your rules.... -Check in my car and had to wait on the showroom floor room floor - as i live far, far away, in the not so prestigious neighborhood w/ nobody available to pick me up. Most regular dealership i been to strive for excellent customer service and offer a "lounge ". I guess only non-luxury dealership offer such a thing. -Verdict: shock and what a disappointment. Poster child of "Over promises, and under delivered"....i like the car, so i'll keep driving it, just wish the service experience was designed to cater to everyone, even dudes who look an talk like me.....

I arrived for my 10:00 a.m. appointment today to have a rear camera issue addressed on my 2013…read moreRange Rover HSE. When I explained the issue, the service representative told me they could run a diagnostic for $175, but he also stated that cameras "either work or they don't," so it was up to me whether I wanted to proceed. When I booked the appointment, I was clear about the rear camera problem. During the confirmation call, I was told it might be a software update, though they couldn't be sure. So the interaction today felt dismissive and inconsistent with what I expected from a Range Rover service department. The interaction also gave me the impression that there was little interest in understanding or resolving the issue. I chose not to move forward and left. Subsequently, I called and left a message for the GM, Eddie, with Jackson(?) to explain my experience. It's been four hours, and I have not received a return call. I had actually been considering purchasing a newer Range Rover, but if the service response is that cameras "either work or they don't", and customer service isn't a priority, it certainly gives me pause.

This is the spot for purchasing a used car. It's open on weekends only. There's info placed on each…read moreof the car windows with the buyers info on the cars mileage, make, model, price, sellers info, number for each car where buyer can give attendant key # to inspect the car. I saw a car I liked and contacted seller on Saturday and we set up a time to meet and test drive the car the following day, Sunday. The test drive went well, excellent carfax report, and car in good condition. I was pleased at the seamless process as I was apprehensive, but I was sold, literally. Went home with a new car.

Sold a 22 year old Mercedes CLK in one weekend! Terrific setup at the Sierra Auto Fair.read more

My household is a 3 time repeat customer of Cost Less Auto…read more Very friendly, helpful reliable staff. Hassle-free purchase. Clean reliable cars that last for years to come.

Unless you want nothing but headache after headache do not buy from here. Sold me a car a week…read morelater to check engine light came on 4 years later my transmission is completely shot and I still owe $7,000 on it. They are lying manipulative and are not willing to help you when they know they screw you over. I highly recommend not going here. They even sold my friend a car with the gas pedal got stuck on. I highly recommend saving your money time effort and energy and going somewhere else. If I could give less than one star I would

I just traded in my 2019 Audi Q8 for a new 2026 Q7 3.0 liter Premium plus. I dealt with salesman…read moreWestly Silva. He did an extremely excellent job answering all my questions and work with my wishes to get the best deal possible. Everyone from the sales manager to the director of finance were truely outstanding and job helping me and making an absolutely wonderful, and not a painful or confusing experience. This is my fifth Audi and my favorite dealershi! Jay Garnett

Went to the dealership to look at the RS6, which they have a black one in the showroom with a red…read moreribbon on it, to prove that I was there. Not one person asked me for help, not one person was interested that I came in and was interested car. I guess they have enough business and they don't need mine, I'll find another dealership to go to I would't buy or go there, very disappointed

My husband bought a Toyota Tundra in November 2023. We were expecting our first child and my…read morehusband needed something bigger and that felt safer with our new baby. We found a decent priced Tundra here. 3 months later the check engine light came on. My husband took it to the shop and turned out the engine needed to be replaced. An engine for a Toyota Tundra costs over 30k. The biggest stress was brought upon us with a newborn baby and a truck that turned out to be garbage was brought upon us at a pretty hard time in our life. This wasn't a little loan type of truck and to be out of a truck with a big loan is so disappointing. I don't recommend this business or buying a vehicle from here

My husband and I purchased a Toyota 4 Runner from this amazing family owned and run business…read more The experience was fabulous. They were easy to work with. Very forthcoming with all of our questions. They made us feel like family right from the beginning. This was by far the very best car purchasing experience we have ever had. Highly recommend this establishment. Worth the drive from Woodland.

While I wasn't there to purchase a Porsche (though I wish I was), I had a very positive experience…read morebuying a 2023 Cadillac Escalade Platinum Sport from this dealership. The team treated me with the same level of care and attention as if I were purchasing a Porsche. Travis provided outstanding customer service end to end, and Dia was great to work with when it came to financing and warranty options. I would gladly return to this dealership anytime I have more business to do. Highly recommend.

Had a great day at Porsche Rocklin as I got all the service my automobiles needed and had the time…read moreto admire the latest Porsche has to offer I. Their showroom. The service is always top notch and I know I am getting the best service and recommendations I can get for my Porsche. Michelle was a bit help and made sure I was always kept up to date on the service progress and looking forward to coming back next year!

Dominic great went above call of duty missed payments worked with me definitely recommendread more

I bought my Mazda from 3D Auto great car. I would use 3D Auto again to buy my next carread more

Approaching 50K on the odometer with this truck. The only money I've spent on the truck is regular…read moremaintenance. Oil changes. Not a dime more. Absolutely ZERO NEGATIVE issues with this truck!!!!

Breaks didn't last 2 months. Down to metal. They told me they perform a 30 point safety inspection…read more Not too happy. They couldn't help me. Moral of the story...buy new or do your own safety check.

For the past 20 years I have take my car to the dealership for repairs as I always want it done…read moreperfectly and a lot of the time it is under warranty. I recently received a quote form the dealership on a repair my car needed and it came in higher than I thought was fair. Because of that I did some research and found Paul 777 Auto Repair. I was greatly surprised, the quote was well below the dealership and they did the work exactly as stated and on time. They found a few small things along they way that also needed repair and priced those items very reasonably also. I have my car back and it is running perfect, I will come back if I ever need service in the future. Thank you!

I got an installation of new fog lights in my Grand Highlander. Paul gave me a new customer…read morediscount with a reasonable price. They had a bit over the scheduled time frame, but I got a flawlessly work done. The mechanics, Grasby (I hope I spelled it right), did a very detailed work on it. He even explained what and why while he was working on. As I saw during the waiting at the workshop, Paul and his team are so friendly and professional. You can rely on them.