Updating from my last review. we sit behind our screens and write in a moment. I'm guilty too…read more These people are human just like us. Subaru of Spokane Ian my salesman, Chris sales Manager, Patrick dealership manager, and Michael finance all went above and beyond for me. They truly want their customers to return with always having a great experience. They all are kind. They listened to me, explained things to me and wanted me to be happy not just as their customer but as a person. They will joke with you, make you laugh but be professional in making you feel at ease. They want you to love what you're driving. They saw me as a person with true concerns that they wanted to make right. I highly recommend this dealership to anyone!!! I'm not just going to be a returning customer but a customer that will use their services for the small things such as oil changes. They too don't want to be slammed on social media just as none of us do going to work, doing our jobs and working hard to make a living. Ian is amazing not just at selling cars but at building a relationship with you. Michael is good at explaining what you are signing financially not hiding anything. Chris was great at making it right for me. Patrick I can't write how truly grateful I am for his kindness and wanting to make everything ok for me. Great people!!!!

Absolutely minimal customer service from the sales person. Wasted lots of my time. Provided no…read moreinformation. It was like pulling teeth to get simple things done. I also have reason to question their ethics. All in all it was a terrible experience.

No hassle buying. Gave me a great offer right out of the gate. No high pressure sales. Just a easy…read moreprocess from start to finish. Bill Johnson and Sergei Kokov were great to work with. Becker gave me great trade in value for my previous truck based on Kelly Blue Book values. And the deal on the new truck was fantastic. We've bought trucks over in Idaho before, but Becker's prices was excellent, and they are only minutes away. You should buy your next truck here. They do a great job.

WOW --- Below ZERO RATING!!!! This place is a JOKE !!!!!!!!!! I don't know where to begin to be…read morehonest. Most basic thing a business can do is answer a simple phone call .... Nobody needs a GED for that even!!!! Been trying to get repairs done on brand new 2500 HD -- $100,000 + truck and no one seems to know how to order a part let alone get the part. Every time they say they got it -- guess what THEY DIDN"T !!!!! Never return phone calls when they say... Have been driving around with bad mirror and running boards that don't work since we purchased NEW!!!! No one told us that Becker SOLD -- If so we would have purchased through another dealer. Service with this new company is flat - outright ridiculous and they should be ashamed of themselves. How embarrassing for you and your employees. PLEASE- PLEASE DO NOT DO BUISNESS with this place --- You will be sorry if you do !!!!!!

Just picked up my 2024 Lexus from the service department with a new dent in the back. After I…read moredropped it off the sales service guy called to let me know there was a dent in the back. He said I probably wouldn't notice it because it's not my job and that's what he does for a living. Basically, I'm too stupid to notice. Then when I picked it up, the sales manager came out, tried to justify it and dropped my leather key fob in the parking lot. This car is taken care of like a baby. I've had it a year and a half. It only has 3,500 miles on it. It's stored in a garage with nothing else in there. You would have to be blind, not to notice a dent like this. Also said they washed my car, here are a couple post service photos. I don't care that they can't wash a car, but I do care about the dent they put in my car and now are lying about it.

I got a great, no-hassle price on a new Lexus. Got picked up at the airport by Findlay Lexus and…read morewas out the door a couple hours later to drive her back home. However, since then, I've called/texted the salesperson a total of 4 times to ask questions about the driving assist and only received one reply. Guess I'm ghosted.

Stopped at Riverfront GMC the other day.. not really knowing what to expect. I really needed a…read moretruck, but didn't think I could afford anything. Well.... one of their salesmen... Kevin helped me. He was very professional, courteous, and knowledgeable. He found the perfect truck for my needs and budget! I highly recommend anyone looking for a vehicle to stop in and see "Kevin"... he can make the impossible...possible.

I purchased a so called certified vehicle from this dealership that came with a forever warrant. I…read morehave a leak in the motor and took it in for them to honor the warranty. Over a month later and numerous calls to Fletcher the service rep and all I get is the run around from him. I will be reporting this company to the BBB and to the attorney general for fraud!

Easiest purchase ever. Recommend Ryan Tansy as a salesman. No games. I was in & out within a…read morecouple hours.

I received a "cash offer" via Edmonds after entering my vehicle information, and a salesman…read morecontacted me immediately regarding this vehicle. He confirmed that the Edmonds offer would be honored, provided the information I submitted was accurate, which the Sales Manager verified. I brought the written Edmonds/Findlay offer and all requested documentation to my appointment. Upon inspection, they found the car accurately represented, with no issues. Despite this, Findlay presented a significantly lower "auction" offer, claiming the Edmonds valuation was too high and citing $2,000 in alleged "repairs"--none of which were actually necessary, including routine maintenance like an oil change. I showed them the original offer, which made no mention of overpricing, and was assured that honesty in the submitted information would guarantee the offer. This promise was not honored. Subsequently, the Sales Manager called to apologize and mentioned they would review their process to prevent this from happening in the future. While he offered a higher amount, it still did not match the original Edmonds/Findlay written offer. He acknowledged that nothing in the offer or my information indicated it wouldn't be honored, yet the dealership chose not to uphold it. This feels deceptive and am disappointed that Findlay wasted my time and resources instead of honoring their written offer.

My mommy and I hate car shopping but if you're in the market for a low mileage previously owned…read morevehicle than we highly recommend calling or stopping by Rick's Korner first. Not only is he professional and courteous, he's upfront and honest about his cars. We like how laid back he is so you don't feel pressured to make a decision right away. Now I'm cruising in a almost brand new, low mileage BMW X5 and I got all the girls looking at me!! We got a great deal, a great vehicle, and we went home feeling good about our purchase. We would definitely recommend Rick's to our friends and family because who doesn't want the people we care about to get a great deal too!! Thank you Rick for taking such great care of me and my mommy!!

I recently purchase a used 2011 Volkswagen TDI Jetta from Rick and Shelby and it was one of the…read moreeasiest/ smoothest deals I have ever made at a car dealership. Rick and Shelby are both really friendly and are interested in getting you the best deal you can get with a car you're interested in. I love my Jetta and will for sure refer any of my friends or family to buy from them. All their cars are quality at a great price.

Been to this dealership twice with my Range Rover Sport. Once in 2022 because I accidentally popped…read morethe front bottom skirt off on a curb......don't judge. I don't remember if I just stopped in to see if they could fix it or if I called and they said to just come in the next day, but I pulled in to their service dept and it took maybe 10 minutes to put the piece back on. The service guy was really friendly and quick. So nice that he didn't make me feel stupid! I had gotten enough razzing from my hubs! :-) Second time was just a week ago for an oil change and the safety check etc. They were able to get me in about a week after I called to schedule which was nice. I stayed in the waiting area with my iPad while they completed my service which was done in the time frame they gave me. Check out was quick and the girls in the service office were very nice. My car was so filthy from driving over the pass just a couple days before my appointment, but came back shiny clean. We have a home on the west side of the mountain and one on the east side. The dealership on the west side is brand new and beautiful. While the service dept over there is ok, the sales dept is horrible. This dealership has obviously seen better days. The building is quite old, but I would rather schedule any service appointments I may need here if I can. I don't know how the sales staff is, but when I'm ready to replace my RRS and order a new one, I will start here in getting a price quote. Very happy with my experiences here.

I'll i can say is DONT BUY A CAR FROM HERE. !!!! You will be sorry…read more They messed up the DMV. paperwork, And shorted the amount of sales tax paid, Paul Muller CFO. ,

I took my 85 diesel wagon in for service to get the intake manifold cleaned.And that either didn't…read moreknow or wouldn't tell me why the intake manifold was full of oil. I'm not sure if they're incompetent or just liars neither would surprise me.

2013 Ford F-150 3.5 Twin Turbo Highly recommend to take…read moreyour vehicle here Took my truck in for the head gasket replacement, alignment and transmission fluid flush. Staff was very friendly and communicative from when I took my truck in, while it was in the shop, all until I picked it up. I received numerous updates while it was in the shop and was never in the dark. Picked my truck up and it's running great. I couldn't be happier. I was nervous considering my truck is twin turbo and a complicated car to work on. But again, the work was outstanding and I couldn't be happier.