Wow. Such a disappointment, we were here about a year ago and when we frequent the area we always talk about how good it was and how we should go back. Unfortunately we highly regret our decision & will never go back. Let me start by saying the salsas are not good. The red salsa is all heat & no flavor and the green sauce is weird. If you're a Mexican restaurant & don't have decent salsa that's a problem in & of itself. We ordered the Gordita plate & the Empanada plate. The rice was so dry I struggled to swallow it on its own & had to eat it with the beans. The beans were unfortunately the best item we were served. The Empanadas were over cooked and both the Chicken & Beef weren't good at all. There was zero seasoning and the dough was so dry from being over cooked you had to take a drink with each bite. It just wasn't good, not at all. And the Gorditas, first of all you can't even pick them up and eat them. It's definitely a fork & knife item which is unfortunate for a "pocket" that's to be eaten with your hands. Secondly the beef Gordita was off. I don't know if it was the beef or if the seasonings were off but it definitely wasn't good. The Chicken Gordita was just okay but after such a letdown my wife only took 3 bites & gave up. Oh and I didn't get a photo of them but the tortillas we were served were cooked on a dirty grill. You could tell by their coloring. What a shame, our first visit was so amazing! There wasn't a bad item on the plate. So wild to me that they've gone down hill so tremendously. Best thing we had were the iced tea, lemonade & refried beans. What a joke. Don't recommend, especially if you're of the culture, you'll be very disappointed. (My wife was for sure). read more

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Me and a friend stopped by for tacos because she had heard good things about this place. The place was totally empty and seemed almost like they were closed. The lady who served us was pleasant but only spoke Spanish. We ordered but then was told they were out of ingredients for the entree I ordered so I chose another only to be told the same thing again. Ended up choosing a chicken plate which was decent but the ingredients did not seem fresh. My friend did not really enjoy her meal either. All plates were around $10 so that's a plus. Maybe we just visited at a weird time but Im not sure if I will be back. read more

Went for dinner on a Friday night to support local and it was so disappointing. Started with stale chip crumbs (only one whole chip) and a very tomato-y bland salsa. Ordered Ranchero Enchiladas and Carne Guisada Enchiladas. Ranchero had no flavor and the Guisada enchiladas came as a Guisada plate?? Couldn't flag our server so the mediocre Guisada had to suffice. Worst thing of the night was the texture of the rice... maybe they used Jasmine rice? Biggest complaint was the pricing.... One price on the menu and a considerably higher price at the register. $3+ per entree! Not going back read more

Under new management food is delicious and service is number one. We order Tacos and Enchiladas taste is very good read more

Jalapenos Mexican Restaurant - Jalapeños under new management food so delicious - Mexican Near Me - Helotes, Texas

On June 5th I placed an order for pickup in the afternoon, received confirmation emails and texts and my account was charged for the order amount. however, when I arrived at this location at around 4pm, it was not marked as closed but the doors were locked, no one was visible in the restaurant and no cars in the lot. I was charged for a meal but never received anything because online, Jalapeno's was indicated as open and took my order and money but the restaurant was closed in fact. I'm going to report this to Better Business Bureau for followup. read more

Food is great. My family and I always order breakfast tacos from here when we want some but every time I go to pick it up, I notice one thing that draws back so much from this place: The wait times are awful. Every time we order ahead of time so the food is ready to pick up and it's just never ready, I always need to end up sitting on the side for about twenty minutes waiting for it to actually be ready. So it's a good place, they just really need to up their game on how they handle to go orders. read more

Food Is Good Wait Time For This Place HORRIBLE!!!!! Ordered Just 2 bean and cheese and 2 bean and cheese with bacon took over 20 minutes and I was the only person here for to go order they will make inside orders before to go orders. read more

They tried to charge me $14 for my plate as well as my nephews and the menu said $10.99 for his and 9,99 for mine. There is a complaint from another patron on here as well of them doing the same thing. read more

We used to like this restaurant but visited them last Friday and was disappointed. Ordered the mini tacos asada ( pork) . The flavor is bland just probably salt and pepper. Didnt have the. Mexican flavor. The meat was gamy . Just tasted one and the three tacos took home and threw it away. The menudo was very salty.Customer service was great.the cilantro was old ,wilted. See picture. read more

Jalapenos Mexican Restaurant - Cilantro was old and yellowish - Mexican Near Me - Helotes, Texas

Very good huevos rancheros--over medium perfectly prepared, spicy sauce but not too hot, refried Beans not too greasy but very tasty. A lot of potatoes enough to make another separate taco. Flour Tortillas were light and fluffy. Server was friendly and gave good service . Coffee was fresh and tasted very good! read more

Good food served hot and most items made to order. Good variety of breakfast tacos and good variety of food options read more

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Used to go before and the food was amazing went back today 02/15/25 and the food was bland and the wait was long....

Me and my family decided to go here for lunch, we found a decently sized piece of WIRE in the salsa. The customer service was definitely not standard. Had to wait 25-30 minutes for our nachos to finally come out. In the end they only compensated a 4 dollar taco for the inconvenience of finding a metal wire in the salsa which could've been a lawsuit if consumed. Save your time and money, go somewhere else. read more

Terrible experience here my sister found a piece of wire in the salsa when she notified the staff and manager they offered no sort of explanation or apology they offered to remove the $4 taco from the tab to make up for the fact we could've swallowed and choked. Not only that but the service was terrible kept forgetting items and overall just bad experience from the whole staff and manager. read more

Service was horrible, took over 25 minutes for food to arrive and other waitress had to bring my plate which was sitting under lamp for a bit. Of course it was cold, butter did not even melt on pancakes. My original waitress never checked on us, had to call from the other side to bring me more coffee. Husband's plate was just OK. Such a disappointment. read more

The worst period. Service was terrible. Food was terrible. The plate that I ordered came out and was nothing like the description/picture of the food - had to send it back. Then even worse when I was paying, they were over charging for things. The prices didn't match the menu prices. Do yourself a favor and skip this one. read more

The food is so good that I forgot to take a picture... Started eating the second it was served. Delicious roasted peppers and onions, the most flavorful beans I've had in SA by far, and tortillas were super soft and sturdy. By far one of my favorite new places to eat. read more

Jalapenos Mexican Restaurant - So good that I forgot to take a photo before I ate it all up! Best beans in SA. Flavorful & delicious! - Mexican Near Me - Helotes, Texas

The very best food in helotes and service. We came here dine in service and food was amazing

My sister and I decided to stop here and eat after passing it several times. We were so disappointed as the burrito was so SALTY that we couldn't finish our meal. What a waste of money$$. read more

1st customer. The food is great. Tasty cheese enchilada plate and a beef fajita on a tortilla the size of my head! High quality from the chips and salsa to the friendly attentive staff. Can't wait to try the rest of the menu. read more

Jalapeños has great costumer service and delicious food. They had authentic delicious Mexican food. I loved their tortillas, and their breakfast tacos were very filling. read more

Love this restaurant. Always great. Barbacoa is not my preferred go to taco, but here it is very good and not greasy. Portions are more than adequate and prices are reasonable! read more

This place is horrible, the food is so gross. The taste of the Barbacoa taco is so bad and the fajita meat was not fajita. Fly's were everywhere. I didn't touch my food after the first bite. Service was bad as well. read more

Jalapenos Mexican Restaurant - Fajita - Mexican Near Me - Helotes, Texas

No matter if you complain or not. You still have to pay for this horrible food. It was left behind hardly eaten. Food was horrible; lacked flavor and wasnt what we expected. If anything my family is leaving with an upset stomach. Don't eat here; the beans, carme guisada, Barbacoa and menudo wasn't good. They either need to hire new cooks or close down read more

This is the best Mexican food in all of Helotes! Great service, Faye pricing and just a great place to spend lunch at! The chorizo and egg plate with potatoes and refried beans is a must! read more

Jalapenos Mexican Restaurant - Chorizo and egg with potatoes and refried beans. - Mexican Near Me - Helotes, Texas

Stumbled across this. Very good traditional Mexican breakfast. Very clean and great service.

The tacos are very fully loaded and delicious. Great way to start our Sunday morning/afternoon and not to mention our work week. Delicious food. read more

I have thought long and hard about this, and I stand by what I am about to say: these are the best breakfast tacos in San Antonio. The tortillas are thick and fresh. The eggs are not burned, they are cooked perfectly. I just wish they had a drive thru. read more

Ordered 2 breakfast tacos. The inside food was good but tortillas were a let down. Tortillas were chewy and didn't have that homemade feel. Also, they use American yellow cheese, instead of cheddar.. most places use Cheddar... overall just a mid, basic restaurant.. read more

Tried this wanna be Mexican restaurant today. Service was good but food was absolutely awful. I brought my family in for lunch and we left disgusted and hungry. We ordered some tacos and menudo. Let's just say they need to hire some real cooks. The beans tasted like they were out of a can. The menudo lacked flavor; salt didn't help. The carne guisada wasn't even that; just horrible. Oh and let's not forget the barbacoa tacos. It was even worse. Never ever again. This place should be closed down. Go somewhere else before you experience the same thing. Run don't walk!!! read more

This is my go to local spot for breakfast tacos. They are affordable and incredibly delicious. They make the tortillas in the back, and even though it's simple, their been and cheese breakfast taco is amazing! It can get busy, but it is simply a testament to the quality of their food! Coffee could be better. read more

My favorite Mexican restaurant that is super close to my house! The tacos are amazing and the menudo is to die for!!! The staff is always so nice and they have great customer service! read more

Ordered to go today. Got mediocre food and they forgot my drink even though she repeated my order. No receipt. Old guacamole. Will be finding another restaurant that cares about its customers. read more

Jalapenos Mexican Restaurant - Mexican Near Me - Helotes, Texas

I have lived in the area for many years and passed this place hundreds of times and took a shot. I was so pleasantly surprised on the quality of the food, prices were on point! I love this place and will be a regular customer from now on. Very authentic tex mex with a feel of interior Mexico. I can not wait to try more of the menu. read more

The food was okay at best. The service was bad. I ordered the mini tacos and the asada itself was good. The tortillas were not. The cilantro consisted of all chopped up stems. My wife ordered the shrimp nachos and was disappointed. The shrimp was bland and overcooked. The pico served with it looked old. The service is what really bothered me. Staff was not friendly and took a long time to take our order. The part that got me most was that they charged for to-go boxes. Their prices aren't cheap in the first place (for a Mexican restaurant) so I don't agree charging for to-go stuff. When I noticed it on the receipt, I wasn't too happy. I only used one to-go box and tried to "return" the other for my money back. The lady was not having it. She refused to give me a refund. Now, it was only fifty cents but it's the principle. Overpriced for mediocre food. Will not be returning. read more

My family and I were excited to give this place a try. We were even more excited to beat the lunch rush. Unfortunately we found out how bad the service is. They sat us down, provided drinks, chips, salsa and took our order. They completely neglected our table for the rest of our time there. We noticed more and more people getting their food before us. They had forgotten our order all together. When we decided to leave; they made no effort to try and rectify the situation. I gave them every opportunity to do so. read more

We were driving to a restaurant down the road when we spotted this place. We made a quick turnaround so we could eat breakfast this morning. You wait to be seated and pay at the counter/register before you leave. We ordered 5 tacos and 2 coffees with a side of avocado slices for $19. The tacos were over stuffed and the tortillas (home made corn and flour are very well made). The salsas (both) were spicy (well done!). I'm not a fan of their refried beans. I like mine plain- no seasoning, but I could see others would really appreciate. The place is new and well planned out. Not sure why the score is so low - We had a delish breakfast. Staff was friendly and helpful. Would return- why don't you stop by and check it out. And hey- they open everyday at 7am. read more

Stopped by here today to try out something new! Boy, what an absolute delight!!! I got the mini tacos, my oldest got empanadas, my husband got the shrimp Diablo something???, and my youngest got the quesadillas! Every single thing was ABSOLUTELY DELICIOUS!!!! The chips and salsa were so good too! Hardly anything was over $8 and the amount of food receive is insane! We all took home full plates of leftovers! read more

Jalapenos Mexican Restaurant - Look at the size of those things!!!! - Mexican Near Me - Helotes, Texas

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WORST CUSTOMER SERVICE EVER! Placed an order, paid. Half my order was missing, then I was told I didn't pay for the order, charged for drinks and got NO drinks!! Rosario, thank you again for the attitude! It was very much not needed. read more

First time at this place. Never again! Picadillo plate was just horrible in taste. Did not look like the picture on the menu at all. Only ate the rice and beans which did not have any taste to it. I left the picadillo behind. Ordered a barbacoa taco and just by looking at it I knew it was going to be disgusting. Tried it and also ate some but left it behind too. My wife had the carne a la mexicana...not good at all. The worst part when I saw the receipt they charged me for two coffees. Most restaurants will give you a complimentary refill, not this place!! Charged me $6.00 for the 2 cups of coffee. An extra flour tortilla $1.49?? Plus, they charge you a SVC fee for what? To pay the waitress their wages or using your debit card to pay?? Not sure? Anyway, we weren't pleased at all. Later, my wife ended up throwing up and with an upset stomach. Not the morning I wanted. The one star is being nice. read more