Kaiden is always welcoming and makes my drink to perfection. His excellent customer service and warm smile keep me coming back. read more

Jamba - Juice Bars & Smoothies Near Me - Pasadena, California

White girl on the thick side was very rude when I walked in and when she was checking me out she seemed like she didn't want to be there . No smile no welcome no nothing . I asked does it come with a side if I order a large drink and she said if there's any left very rudly so I added another small drink and she charged me for ANOTHER LARGE . And then the other girl African American she yelled and called the other rude girl and said look what's on there and it seemed to be a bug since she scooped it up with the ice cream scooper and then they proceeded to give me the same ice cream they found the bug in and I asked if there was a bug a bf the African American girl rudly said wit attitude I wouldn't give it to you if it had a bug and then I watched to see how she made my drink and normally they give me the extra that is left and she THREW AWAY MORE THEN HALF WAY PULL CUP BLENDER AWAY !!! read more

This Jamba Juice location is always so nice and quick with my orders. I love it. Usually staffed with one to two employees, one is usually cleaning, and the other prepping orders. This location is about the same size as other locations, standing room only. My smoothies are always consistently made which is a relief to know, too. Also, this location shares the same parking lot as Ralph's and UPS, making it easier to run a few errands if you need to grab groceries, ship some items, or, return your Amazon orders. read more

Jamba - Juice Bars & Smoothies Near Me - Pasadena, California

Shockingly rude employees at this location. I went in today and made my order, when a dour employee said: "We don't have that." After getting a clear impression that my business wasn't wanted but still trying to salvage the situation, I chose another smoothie. Her blunt response: "We don't have that either and you shouldn't cut people off while they're talking." I'd be fired if I ever spoke to someone like that at my job, but politeness doesn't seem to be a priority at this location. Continuing to speak to her didn't seem like an option, so I went to So Smoothie on Orange Grove and had a much better experience. The employee in question was working at 2pm on 4/2/26, was wearing an earpiece while she worked, had a tattoo and was the older of the employees working. I hope she doesn't make anyone else's day worse the way she did with mine. read more

I came here the other day and there was plenty of parking. The store wasn't crowded and the staff was really nice. My usual order is mango-a-go-go, but this time I tried their ice beverages Mangomorphosis and my boyfriend got the Dragonberrly Blitz. The Mangomorphosis was way too sweet and the Dragonberrly Blitz tasted like medicine. I don't recommend the Dragonberrly Blitz, but could probably fix the Mangomorphosis at home with some iced tea. Next time I come, I would probably get my usual instead. I took off some stars because several times before based on past visits, our drinks weren't filled all the way and there is a gap of 3/4 an inch missing. I would rather go to a different Jamba Juice store than here. Other than that, the place is clean and the staff was nice. read more

I went to This location on foothill and the person that was there didn't want to make an Orange juice because she was by her self and it was a your till closing time. I don't recommend this particular location. She had a really bad attitude with customers. It was my first time her. Bad service. read more

Absolutely horrible service. No one's welcomes, you.No one waits on you and they work slow as molasses.No consideration for customers

Really good, super friendly. They even gave me a free leftover smoothie! Will definitely go back

I placed my order of a Strawberries Wild on the kiosk and even left a small tip. However, there was no prior notification that they were out of yogurt and bananas required for that specific order. A waste of money to not get the exact order I was expecting and wanted. read more

While the product is great like usual and the price a little high for volume. The customer service at this location was terrible. I didn't get a hello or even a thank you this afternoon. The employees seemed unhappy maybe even angry. It's sad hoping their day gets better. read more

Cashier didn't have a name tag but the receipt says: server: Christopher H. WTH is wrong with you, Chris? Did somebody force you to come tow work today? You certainly don't have the right attitude to be hired here, or at any retail store for that matter. The kids were all excited the whole day to get their Jamba on this hot day and then they have see your kaka attitude. read more

It was really hot in Pasadena so we just wanted a refreshing drink to cool off and found this place nearby. The service here is really fast and there's a lot of parking in the private lot behind the store. They don't really have any seating available besides some chairs but most customers just grab-and-go. We ordered the Acai Super-Antioxidant, Strawberry Wave Rider, White Gummi, and Razzmatazz. I'm not sure if its this location in particular, but the smoothies are not like they used to be. It tasted heavily artificial and was very icy, almost like a fruit sorbet. There was no real fruit flavor, as if they only used juices and ice. It was pretty pricy (nearly $8 for the largest size) considering that none of the ingredients are fresh. I wish we chose a fresh juice spot with lower prices than heading to this smoothie chain. read more

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Good jamba location. The staffs are nice and they don't seem lazy. There were 2 workers during our visit, and they make our drinks right away. Nice cool drinks on a hot day. Any classic option is good and sweet. Lots of parking. Located next to ralphs. read more

wow! I placed an online order and they took the time to call me to ask me what milk option would like because they were out of 2%. that worked out perfectly bc I didn't even realize it had dairy in it and Nadia was very professional and accomodating. would come back to this location! read more

Came here after the gym to get a protein smoothie. Although this place was pretty small inside, It got the job done for sure lol - clean - staff was friendly - fast service - plenty of parking read more

Jamba - Juice Bars & Smoothies Near Me - Pasadena, California

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Shout out to Tay! Not only were they nice but fast. He was the only one working in the store yet still handled it like a pro. Thanks for the speedy service among the other hungry customers. read more

Fastest Jamba Juice I've been to. My drink was right after i left the register for checkout. Friendly knowledgeable employees. Thank you for the fresh stop read more

Jamba - White gummy - Juice Bars & Smoothies Near Me - Pasadena, California

Cashier had good customer service skills. The guy making the drinks did not. Orange dream not made well -sloppy. Not returning. Visited evening 4/12/24 read more

The absolute worst Jamba Juice you could ever go to. My roommate went in here tonight to order smoothies for us. I told her to surprise me but to get something vegan or juice-based. When she asked the male employee at the cashier whether their new pumpkin drink, the one that Jamba specifically markets as PLANT-BASED, is vegan, he was just like, "uhhhmmm i mean iunno, i can go check i guess," and then walked to the back. Half an eternity later, he came out and told her that he still didn't know. I mean.....who is the manager here? What if somebody had severe allergies to nuts or milk or whatever and no one in this store even knows their menu well enough to inform customers of the ingredients? wth. When she asked again what is in their "pumpkin spices," he literally said, "I mean like, iunno like eggs, pumpkin pie stuff, iunno" and she was like, "Soooo there's eggs in the mix...that goes in the 'plant-based' version of this drink?" And he was like, "I mean yeahhh I guess. That's what the bag says i guessss." This place must either have no manager currently or they are completely not fit to be training people as a manager. Really, really embarrassing. Also, JAMBA JUICE, what is up with FALSELY advertising things as plant-based if they do in fact have eggs in the spice mixes? Shame on you for green-washing/vegan-washing. That's literally illegal. (But of course, chances are Mr. iunno tonight is probably completely wrong... let's hope so.) HARD PASS. Read other reviews about employees lol take your money to an independently owned smoothie place and #shopsmall Jamba is busted anyway. read more

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I came in the other day like i usually do and Dalfia was just an angel as always! such a sweet girl who doesn't mind walking me through any questions i have or making any last minute changes to my drink for me. I look forward to seeing her when I come in because she just brightens up eveybodies day. The store is always clean when she's there. She makes the best Orange Dreamsicle and is so accommodating when i bring in my grandkids (picky) for a treat. Yesterday she asked me to leave an honest review of her service so here it is! She even makes sure to wipe down the cup and lid so it's not messy with smoothie all over it which no other workers seem to do anymore. A+ if you ever need assistance ask the workers for her! read more

I just bought a Vanilla Blue Sky, it's the most disgusting thing I've ever drank. Size medium for $10 yes $10 it was so gross tasting I threw it away. Don't buy it read more

Typical Jamba Juice set up but located in a really long big building. Lots of empty space in here. Located on a big street so meter parking is the closest but it gets really busy. Service was good. Drink came out pretty fast. Apple n Greens, large - $7.69 - Fresh and not overly sweet. Kiddos drank this up. read more

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I love Jamba Juice. Love. I love their bowls. I love their smoothies. I love their oatmeal. I've been going to Jamba Juice for more than 20 years. But this location? No thank you. They'll make the wrong order and give you something gross that goes right into the trash. When you call to let them know they got it wrong, tell you they'll remake the right one next time you're in to "make things right for you" and to just let the person at the register know. But when you go in, they'll claim not to be able to find a record of the offer to fix it. I don't know if they're just disorganized or flatly dishonest, but either way, I don't like it. And now I'm mad. read more

Stopped by today and turned around quickly! It was so hot, maybe even hotter than outside. And to make workers work in that heat is absolutely ridiculous. I feel so bad. However, they were still welcoming and greeted me with great energy. Hope the air gets fixed soon. read more

On a summer hot day you can always count on Jamba Juice for following through. This Jamba Juice is very convenient because it's nearby many local grocery stores and shops. I usually order the blue sky açaí and the Strawberry surf rider for pick up and the team always manages to have this ready to go when I arrive. Not to mention the superb customer service and friendly staff is what keeps me coming back. read more

Jamba - Vanilla Blue Sky Acai - Juice Bars & Smoothies Near Me - Pasadena, California

Horrible experience ever.. I have been coming here for years and have never had an issue til they brought all new staff here.. not a damn single old employee here.. they also tried double charging me.. I asked if there was any other staff here or old staff. Nope straight horrible.. I had asked for my drinks several time to the staff.. it's like they don't know any of there drinks at this location.. smh. I had to walk out and get no drink.. read more

Ordered via my app. Got it as soon as I arrived! Love being able to order it on my way to pick it up! read more

Jamba - A delicious smoothie! - Juice Bars & Smoothies Near Me - Pasadena, California

Came in the other day and Lana is such a sweetheart, she was welcoming and super nice! I got a white gummy drink and it was made super quick. I've been going to jamba and the vibe of the place is great, foothill is truly one of my favorite locations! Highly recommend this location for jamba! read more

5 stars for service and 3 stars because Jamba is Jamba. Good but not TDF. :) I frequent Jamba whenever it's convenient and I'm too lazy or busy to make my own smoothie. I know they're usually understaffed and have random waves of business. So when there's a big crowd, clearly it can be overwhelming for the staff. Tonight, there was a good flow of customers and small lines forming, yet the two guys behind the counter were really patient and quick. The cashier (Sean) took my order of three items with a ton of substitutions with a great attitude. The prep guy ( Daniel) seemed totally on top his game and precise (like when pouring in milk or putting the acai bowls together. Haha. I tend to pay attention to detail sometimes. :) I just had to share this because i often get average to below average service and I appreciated this for a change. These guys can probably use extra help and probably get unhappy customers sometimes but they do a good job keeping a neutral/good attitude and good service. Hats off to them. read more

WTH is going on on here. Placed order. Nobody is making drinks. 2 employees are dealing with an issue at the register. One employee walked in with a snack and has retreated to the back. I feel bad for kids who've had zero training on how to run & rep a biz. read more

This place use to be my go to but now they are lazy and always make my smoothies clumpy full of ice and full of fruit in it not even taking the time to blend my smoothie. Better of making ur own , never again !! read more

Jamba - Juice Bars & Smoothies Near Me - Pasadena, California

I have loved jamba juice from the beginning... Literally. I've loved them since before they were called "Jamba Juice", back when they were known as The Juice Club in San Luis Obispo in the late 80's. Trust me on this or do some research :). They still have some of the items from the original menu, like Peach Pleasure and Razzamataz... absolute classics! But what I like most about Jamba and what sets them apart from their competitors is that they use real ingredients. Additionally, I find them to be less sugary than the others. I recently learned that you may request your drink to be thicker or thinner... Wow the new things you learn! ... and I do happen to like my smoothies thicker, so now I can ask for that. They have always been great about accommodating my food allergies and substituting out dairy and sherbets.. different fruits etc! They also often have great specials and discounts so look for those options and sign up for their email newsletters! Sometimes it's a BOGO deal, and other times they have Happy Hours, where a small is only $1!!!!! Where else can you get such a great, HEALTHY deal?!!! Speaking of healthy, I am so stoked because my little one is a glutton for anything Jamba... From the BERRY UPBEAT, which contains beets and carrots, to the TROPICAL HARVEST, with its yellow veggie blend... To the TRIPLE REVITALIZER made of freshly squeezed Carrot, Orange and Banana (BTW... we like to add strawberries!)... Wow, I am one happy mama when he gets a boost of veggies and he's happy to slurp it, yet clueless that it's all healthy! LOL.. What mom wouldn't be happy???!! He also loves their little pizza whirls with cheese and ham. So when my son is finicky... We just mosey on over to our favorite smoothie spot! Gotta love that their menu is so kid friendly. Aside from the smoothies mentioned above, I also love their antioxidant abundant ACAI SUPER ANTIOXIDANT and the newer KONA BLAST... My other favorite item is their ACAI TOPPER, which is topped with bananas and organic granola. It's filling for breakfast or a mid-day snack. Finally, I really like their STEEL CUT OATMEAL. They make it fresh everyday, it's organic, made made with soymilk, and never overly sweetened. I cannot get over how much we love Jamba in our household. It's an essential must-have. Thank goodness this Jamba is walking distance from home. To top things off, staff is always cheerful and never seems to mind all the substitutes I make to my drinks! read more

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This place has a three person capacity inside the store due to COVID restrictions. I went there and there were three people inside the store. They all seemed to be waiting for their orders in the corner. There were two girls outside waiting. I was used to people waiting for their orders outside and I thought everyone was waiting for their orders. When one of the men got his order and came out, I was trying to get in and he said the two girls were here first. Then I realized that they were actually waiting to get in to order. But they could not get in as there is a 3 person limit. So I wonder why the two men (obviously they are one party as they were talking to each other) were not out here waiting for their order and let others go in and order. That's what happened the last few visits when I was there. People usually just wait outside and only go inside for ordering and picking up. Not waiting inside. That's just rude. The staff should really manage this but it seems to me the staff seems to more interested in washing then having business/serve customers. One of the two guys walked out and the two girls walked in to order. Then one of the girls came out so I could go in and order. The staff was totally not welcoming and not even paying attention to what I said. I told her my order and she kept waiting while I pull up my app. Then she said in an impatient tone that she needed to know what I wanted to order first. Anyway, the staff completely showed me that she didn't seem to have any training in customer service or this was just not a good working day for her. Anyway, the whole unnecessary long waiting time and bad customer service will for sure deter me from going to this store again. If this store is not ready or welcome to have customer come here, I am sure other small businesses will be happy to have us during this challenging pandemic time. read more

Been to this location a few times. Only issue is with parking - you can park in the lot in the back or in front both metered. They have a small lot in the back that is shared with Veggie Grill that is free but rarely open. So even if you're only there for 5 mins, you have to pay $1 for an hour. But I guess that's with most places in this Pasadena area. Staff is nice and they make drinks fairly quickly. My nieces and nephew really like their strawberries wild and mega mango. read more

After being to this location for dozens of times , had the most horrific experience today with employee Jen. I just asked for no ice for my drink, and the nice male employee asked if it were short, what I want in. I just said all the Jamba Juice I been to they usually just put extra fruit, but half/half mango/ sherbet probably makes it even and would be nice. When I saw he added extra sherbet, and the usual three scoops of mango, I asked if he can add a bit of mango. The whole point is no imbalance from original formula. Jen interjected and said I should be charged $.75, and if everyone is like me, the business loses money and it is the same as STEALING. Wow... I told her for 50+ times I ordered from Jamba Juice, employees just add a little extra, but when asked, in response asking for something to be normal proportion, now I am equivalent to a thief as well as causes the business to collapse- that is way inappropriate and over. How could one humiliate a customer like this and the decade plus experiences with Jamba Juice, all of them are handling inappropriately and cause business to lose money, but she is right? Then, if it is about 0.75 cents, I gave her a $1 but she should never put down a customer this way. When the power play and superior rightful complex did not play out as she expected, she suddenly turned to playing victim and claimed that I throw money at her and said she felt uncomfortable. How about the customer's comfort with the machine gun series of accusation from asking for .75, to stealing in front of other customers and employee??!! This is the most absurd experience I ever had. I just wanted to explain my reasons , how it led there, she misunderstood, the original intention was that things to be in same proportion, and not be called a thief. But some people must win and put others, even customers in the wrong, so now instead of superior in the right, which didn't play out as she expected, she was then victim and being thrown at- no matter what, the customer is in the wrong . Omg, nothing one can say to get her back off mistreating /disrespecting the customer, as she claimed the one being disrespected the whole time. I am speechless and hope management can be more mindful of employees' psyche and superior complex that supersede customer service and understanding. If it were about money, I would not have tipped as well as give a dollar more. If I were to throw money at her, I would throw it at her face, not put it on the counter. I was frustrated at her not listening and lack of self reflection but I was not mad. Yet I won't take any of her misbehavior. It is just jaw dropping for ppl who forget their original intention and obligation in service industry. Not for one second did it ever cross her mind, how her razor sharp words would make any customer feel, especially a loyal repeated patron. I feel bad for the male employee watching on the side. And I am sorry I put you in difficult position if you ever read this... Also throughout the years, I see the cup of Jamba Juice is less filled than before. It was never like this first three years. The two drinks I saw Jen made for earlier customers have a big gap of at least 3-5 tablespoons off, on the side, facing me , not the customer, she was chatting with customer while the juicer still has a big patch of juice. it is just very unpleasant to see employee only care about pretense, and when caught and confronted for once, inverting situations. she should never go that angle to any customer, it was inappropriate, then cry victim to escape accountability of previous attacks, unwilling to take a second look at what she said to a customer in the first place. This is how any business lose customers, the horrific self absorbed employees that must be right and put themselves above others and assuming everyone is taking advantage of them or the system, for a $9 drink! PS- besides this male employee, there were a few very sweet considerate employees I have met throughout almost 15 years i buy from this location . Jen is probably the only horrible disrespectful person I met here. Comparatively , the ppl at Pasadena Robeks are like angels... read more

Don't waste your time going to this location if you want fresh squeezed juice. Their orange squeezer has been broken 8 out of 10 times I went to this location in the last couple of years. No One wants to pay $9 a cup for pasteurized orange juice from a plant processed gallon jug. read more

*sigh* would've been nice to have my smoothie actually blended... the idiot making my smoothie was too busy flirting with his coworker instead. Could've made a better smoothie mashing the fruit in my own hands. Every sip has a chunk of ice, mangos, and pineapples. I would love to know how you manage to mess up a smoothie with a blender... should've just went back there and made it myself lmao what a joke. WASTE OF YOUR MONEY DONT EVER COME HERE. You'd be better off getting your own blender and doing it yourself. Or go support a small business that ACTUALLY CARES ABOUT THEIR CUSTOMERS. This place ain't it tho‍ read more

Came here to redeem a a free birthday juice and tried Great Greens juice. I have to say I liked it a lot. It wasn't too sweet and heavy but I definitely tasted each ingredient. Perfect power up for shopping at stores close by. Staff was also very friendly. read more

Jamba - Free birthday juice! Great greens. - Juice Bars & Smoothies Near Me - Pasadena, California

Avoid this location as much as you can. There's better parking than the other one that's about 1.5 miles away but just go elsewhere and save yourself the headache.. Went in, was the first of 2 customers to order. Ordered 2 açaí bowls with a couple modifications, which I made as clear as I possibly could. Took a while to ring up the bowls, which wasn't a good sign, but we kept going. The guy behind me then ordered and put up such a stink that then both employees end up working on one smoothie for him, leaving the bowls about 30% done. Finally one employee (no name tag or I'd call it out..) went back to making the bowls. About 15-20 min later (I could have made them in about 20% of the time...) he brings them to the service counter. I ask about the modifications. NEITHER were done. One was a request to put into the base blend. Nope. So he just says "I've got you" and adds both additions that I paid for on top. Completely disappointing. Zero efficiency. Slowest experience ever. Took about 40 min to get 2 açaí bowls. Seriously aggravating. Will avoid this location as much as possible. Or if I walk in and see that employee I'm walking out. read more

Just picked up a drink after a dentist appointment. I was having trouble talking so I apologized to the staff and they were so sweet and kind. The employee said she would have my drink double blended for me so it would be easy to drink. So thoughtful! I wish I remembered her name, thank you! read more