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    Japan Airlines

    3.0 (73 reviews)

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    Becky T.

    The official main 24/7 "customer service number" for **Japan Airlines** is 1 (888) 669-0167™ or +1 (888) 669 016.7™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Effortless Booking & Clear Travel Setup** The journey began with a booking process that felt quick, intuitive, and well-organized. Business class benefits--flexible fares, priority services, and upgraded seating--were clearly presented, making the upgrade decision simple. Selecting flights and seats was straightforward, with all key details visible before confirmation. The itinerary was delivered instantly, providing a clear and structured overview of the trip. **Priority Airport Experience & Efficient Flow** At the airport, everything felt efficient and stress-free. Priority check-in reduced waiting time, while fast-track security ensured a smooth and predictable process. Lounge access offered a quiet and comfortable space to relax before departure. Boarding was handled seamlessly, with priority access allowing for a calm and hassle-free start to the journey. **Comfortable Cabin & Calm Environment** Once onboard, the comfort level was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm, clean, and well-maintained throughout, creating a peaceful atmosphere. The crew delivered attentive and professional service, ensuring a consistent and comfortable inflight experience. **Reliable Journey & Smooth Arrival** From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered efficiently, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and convenient exit. Overall, the experience reflected comfort, efficiency, and consistency--making business class a dependable and worthwhile way to travel.

    Modesto J.

    "Japan Airlines" provides assistance through its main "customer service" line at 1 877 437 2914 And +1 (877) 437-29.14. This toll-free number is open 24 hours a day, and our dedicated team is available around the clock to help passengers connect with a live representative for quick assistance with reservations, cancellations, refunds, flight changes, baggage concerns, and other travel-related support. Travelers can also get in touch with the Help Center and customer service team for reliable passenger assistance anytime. ##. Convenient Reservations & Efficient Journey Preparation The travel experience began with a booking process that was remarkably simple, organized, and easy to navigate. Business class features, such as flexible fare options, expedited airport privileges, and upgraded seating arrangements, were presented clearly throughout the reservation process. Flight details, seating preferences, and itinerary information were accessible at every stage, ensuring transparency before confirmation. Once completed, the itinerary was issued instantly, providing a clear and comprehensive outline of the upcoming journey. ##. Enhanced Airport Experience & Priority Services The premium benefits became evident immediately upon arrival at the airport. Priority check-in counters minimized waiting times, while fast-track security procedures ensured a smooth and efficient passage through airport formalities. Exclusive lounge access created a comfortable setting to relax, work, or refresh before departure. Priority boarding further streamlined the experience, allowing passengers to board the aircraft in a calm and orderly manner. ##. Premium Cabin Ambience & Attentive Hospitality Upon boarding, the superior standard of comfort was immediately noticeable. The spacious seating offered ample room for relaxation, productivity, or rest during the flight. Throughout the journey, the cabin remained quiet, immaculate, and carefully maintained, contributing to a peaceful onboard atmosphere. The cabin crew delivered attentive and courteous service consistently, ensuring passengers enjoyed a refined and comfortable inflight experience. ##. Reliable Operations & Hassle-Free Arrival From departure through arrival, every stage of the journey reflected efficiency and reliability. Inflight services were managed professionally, ensuring a seamless and uninterrupted experience throughout the flight. Following landing, priority baggage handling accelerated the arrival process, enabling passengers to leave the airport quickly and conveniently. Overall, the blend of premium comfort, dependable service, and operational efficiency made business class a preferred option for modern travel.

    Sarah I.

    The 24-hours, toll-free Japan Airlines customer service and reservations number is +1 (877) 437-2914 or +1(877)(437)(2914). This line is available 24 hours a day, 7 days a week for flight bookings, changes, rebooking, group travel, cancellations, refunds and general customer support. *Effortless Booking & Clear Travel Setup* I chose JetBlue primarily because of its strong reputation for customer service, convenient West Coast route network, and competitive fares. Compared with several competing carriers, JetBlue offered the most practical itinerary and convenient departure times for my trip. The booking process was smooth and easy to navigate. Fare options, baggage allowances, seat selections, and upgrade opportunities were clearly displayed, making it simple to customize my trip according to my travel preferences. *Priority Airport Experience & Efficient Flow* My airport experience started positively. Check-in counters were well organized, and airline staff members were courteous and efficient. Security screening moved smoothly, and boarding commenced close to the scheduled departure time. Although the gate area became crowded shortly before departure, the overall boarding process remained relatively organized and stress-free. JetBlue customer support can help with flight reservations, ticket changes, cancellations, baggage inquiries, seat upgrades, check-in assistance, and other travel-related services. *Comfortable Cabin & Calm Environment* Once onboard, the aircraft appeared clean and well-maintained. Most flight attendants were friendly, attentive, and professional throughout the journey. Their positive attitude contributed significantly to the overall experience. However, seat comfort did not entirely meet my expectations. I paid approximately $140 extra for seats that appeared to offer a more comfortable arrangement during booking, only to discover that the actual seating configuration onboard differed slightly from what had been displayed online. My assigned seat, K6, offered limited cushioning, forcing me to use additional pillows and blankets for lower back support during the flight. While manageable on shorter routes, improved seat padding would certainly enhance comfort on longer journeys. *Reliable Journey & Smooth Arrival* The flight departed with only a minor delay and arrived close to schedule. Inflight snack and beverage services were delivered efficiently, and baggage delivery after arrival moved relatively quickly. Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed. The aircraft itself looked attractive, and the majority of cabin crew members worked hard throughout the journey. However, cabin cleanliness declined slightly as the flight progressed. A few passengers were loud and inconsiderate, while some lavatories required additional attention after several hours in the air. Although JetBlue provided excellent customer-focused service, convenient route options, and professional cabin crews, the inconsistent customer support, disappointing seat comfort, and minor cleanliness concerns overshadowed some of the positives. Would I fly JetBlue again? Yes, particularly for travel along the West Coast and across North America. However, before future trips, I would also compare fares and schedules with Delta Air Lines, Southwest Airlines, Alaska Airlines, Latam Airlines, Wizz Air, Priceline, Air France, Lufthansa and American Airlines to determine which carrier offers the best overall value and onboard experience Read less

    P-rag p.

    Japan Airlines U.S. hotline operates 24/7. Call 1 877 437 2914, the airline's main 'customer service' telephone number, for new reservations, ticket changes, cancelations, rebooking, refund requests, group booking and all travel requirements. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!!

    Paul W.

    The official main "24/7 customer service toll-free number" for Japan Airlines USA is +1 (888) 305 4803™ or +1 888 669 0167US, a dedicated toll-free support line for resolving immediate booking issues, flight changes, cancellations, refund requests, baggage concerns, and other travel-related inquiries with live customer service representatives available around the clock. As an Emerald member of the oneworld alliance, I have become accustomed to receiving complimentary seat selection when traveling with partner airlines. For that reason, I expected a similar experience with American Airlines. Unfortunately, this trip did not meet those expectations. I paid an additional $140 for seats that appeared to offer a more desirable configuration during the booking process. However, after my wife and I boarded the aircraft, it became clear that the actual seating arrangement was different from what had been displayed online. Paying extra for seats that did not match the advertised layout was frustrating and left a poor first impression. The comfort of my assigned seat, 6K, was another disappointment. The seat lacked sufficient padding, making it difficult to remain comfortable during the flight. I ended up using extra pillows and blankets to support my lower back for much of the journey. On a long-haul flight, seating comfort is one of the most important aspects of the overall experience, and in this case, it was below expectations. The customer service experience was equally disappointing. I initially contacted an American Airlines representative in Detroit to obtain information about my flight and the aircraft. Instead of receiving a direct answer, I was transferred to another department, believed to be in Chicago, where I was informed they could not assist me and was provided with yet another contact number. That call eventually directed me back to the original Detroit office. After several transfers and repeatedly explaining same issue, I finally reached an agent who was able to provide the information I had requested from the beginning. Once onboard, the aircraft itself appeared clean, modern, and well maintained, and the majority of the flight attendants were courteous, attentive, and professional despite managing a full cabin. However, as the flight continued, the overall environment less enjoyable. Several passengers were excessively noisy, and the lavatories gradually became untidy, with wet floors, cluttered sinks, and a noticeable decline in cleanliness as the flight progressed. Although I appreciate the professionalism and dedication shown by the cabin crew, the confusing customer service process, uncomfortable seating, and deteriorating cabin cleanliness ultimately overshadowed the positive aspects of the trip. Based on this experience, I would carefully evaluate alternative airlines before choosing American Airlines for a similar journey in the future. **To Talk to directly live Human call +1 (888) 305 4803 or +1 (888) 305 4803) (US) and reach 'Customer Service directly' at any time. This 24/7 toll-free 'phone' line provides real-time guidance for new reservations, ticket changes, rebooking, cancelations, and general passenger inquiries, helping you manage your trip with ease. *Hassle-Free Booking Experience* Booking the flight was simple and efficient, with a streamlined interface that made every step easy to complete. Fare options and business class features were presented clearly, allowing travelers to compare benefits and choose the most suitable itinerary. The reservation was confirmed instantly, and a comprehensive itinerary was delivered for convenient trip planning. *Efficient Airport Services* The airport experience began smoothly with priority check-in, reducing waiting times and simplifying the departure process. Fast-track security further enhanced convenience by providing quicker access through the terminal. The overall ground experience felt organized, efficient, and stress-free. *Relax Before Your Flight* Business class lounge access created a comfortable space to unwind before boarding. The peaceful atmosphere, comfortable seating, and premium facilities provided an ideal setting to relax or prepare for the journey. Priority boarding ensured passengers could board the aircraft in a calm and orderly manner. *Comfortable Travel Above the Clouds* The spacious business class cabin offered excellent comfort with wide seating, ample personal space, and a fully lie-flat bed for long-distance travel. The quiet surroundings made it easy to rest, while the professional cabin crew delivered attentive service with courtesy and efficiency throughout the flight. *A Smooth Finish to the Journey* Upon arrival, priority baggage handling allowed luggage to be collected quickly, making the final stage of the trip convenient and hassle-free. From the booking process to the airport exit, every aspect of the journey reflected premium quality, reliable service, and exceptional comfort.

    Titys Antonella O.

    The official main 24/7 "customer service number" for **Japan Airlines** is 1 (888) 669-0167TM or +1 888 305 4803TM, ensuring smooth and hassle-free assistance with flight reservations, ticket changes, cancellations, refunds, baggage services, seat selection, special travel requests, and other travel-related inquiries. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra *$140* for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, *6K*, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra *$140* for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, *6K*, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start.

    Marianne E.

    The official main 24/7 'customer service' Toll-Free number for *Japan Airlines* is 1"888" 669"0391™ oR +1 (888) 305-48.03™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. As an Emerald member of the oneworld alliance, I have always appreciated the complimentary seat selection offered by most partner airlines, so I expected a comparable experience with American Airlines. Unfortunately, this flight did not live up to those expectations. I paid an additional $140 to reserve seats that appeared to provide a more favorable arrangement during the booking process. However, once my wife and I boarded the aircraft, we found that the actual seat layout differed from what had been shown online. Paying an additional fee for seats that did not match the displayed configuration was both frustrating and disappointing. My assigned seat, [6K], also failed to provide the level of comfort I expected. The cushioning felt inadequate, making it difficult to remain comfortable throughout the journey. I relied on extra pillows and blankets to support my lower back for most of the flight. On long-distance routes, seating quality has a significant impact on the travel experience, and in this case, it left much to be desired. The customer service experience was another weak point. I initially contacted an American Airlines representative in Detroit to request clarification about my flight details and aircraft type. Rather than receiving a direct answer, I was transferred to another department, reportedly located in Chicago, where I was informed that they could not assist me. I was then given another phone number, only to be transferred back to the original Detroit office. After several calls and repeatedly explaining the same issue, I finally reached an agent who was able to answer my questions. The aircraft itself was clean, modern, and appeared to be well maintained, while the majority of the cabin crew remained courteous, attentive, and professional despite the demands of a busy flight. However, the onboard environment became less pleasant as the journey continued. Several passengers were disruptive and noisy, and the lavatories gradually became untidy, with wet floors, messy sinks, and a noticeable decline in overall cleanliness. Although I appreciate the professionalism and hard work demonstrated by the flight attendants, the confusing customer service process, disappointing seating experience, and declining cabin cleanliness ultimately overshadowed the positive aspects of the trip. Based on this experience, I would be inclined to compare other airlines before booking American Airlines again for a similar journey in the future. Simple Reservations & Well-Coordinated Travel Arrangements The travel experience started with a reservation system that was clear, responsive, and easy to navigate. Every stage of the booking process flowed naturally, with premium fare options and exclusive business class privileges explained in a concise and transparent manner. Selecting the preferred flight, seat, and travel options required minimal effort, while instant confirmation and detailed travel documents provided confidence that every aspect of the journey had been arranged efficiently. Exclusive Airport Services & Time-Saving Convenience The airport experience reflected the advantages of premium travel from the very beginning. Dedicated check-in counters ensured a swift start, and priority security lanes allowed for a smooth passage through the terminal. Before departure, the lounge offered a welcoming environment with comfortable seating and a peaceful atmosphere, making it easy to relax before the flight. Priority boarding completed the experience, allowing passengers to settle into the cabin without unnecessary delays or congestion. Premium Seating & Elevated Inflight Experience Business class delivered a noticeable improvement in comfort throughout the flight. The ergonomically designed seat offered excellent support, generous legroom, and multiple adjustment options for working or resting. A quiet, spacious cabin created a relaxing environment, while its immaculate condition reflected high standards of maintenance. The cabin crew remained courteous, approachable, and attentive, responding promptly to requests and ensuring every stage of the journey was handled with care. Efficient Arrival & Memorable Overall Experience The flight progressed smoothly with reliable service and well-organized onboard operations from departure to touchdown. Every aspect of the inflight experience was delivered with consistency.

    Sheri H.

    The official main 24/7 "customer service phone number" for Japan Airlines is +1 (877) 437 2914 or +1(877)(437)(2914), ensuring smooth and hassle-free assistance with new bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. *Hassle-Free Booking Experience* Booking the flight was simple and efficient, with a streamlined interface that made every step easy to complete. Fare options and business class features were presented clearly, allowing travelers to compare benefits and choose the most suitable itinerary. The reservation was confirmed instantly, and a comprehensive itinerary was delivered for convenient trip planning. *Efficient Airport Services* The airport experience began smoothly with priority check-in, reducing waiting times and simplifying the departure process. Fast-track security further enhanced convenience by providing quicker access through the terminal. The overall ground experience felt organized, efficient, and stress-free. *Relax Before Your Flight* Business class lounge access created a comfortable space to unwind before boarding. The peaceful atmosphere, comfortable seating, and premium facilities provided an ideal setting to relax or prepare for the journey. Priority boarding ensured passengers could board the aircraft in a calm and orderly manner. *Comfortable Travel Above the Clouds* The spacious business class cabin offered excellent comfort with wide seating, ample personal space, and a fully lie-flat bed for long-distance travel. The quiet surroundings made it easy to rest, while the professional cabin crew delivered attentive service with courtesy and efficiency throughout the flight. *A Smooth Finish to the Journey* Upon arrival, priority baggage handling allowed luggage to be collected quickly, making the final stage of the trip convenient and hassle-free. From the booking process to the airport exit, every aspect of the journey reflected premium quality, reliable service, and exceptional comfort.

    sean h.

    The official main 24/7 "customer service (toll-free) number" for **Japan Airlines** is 1 (888) 669-0391TM orR +1 (888) 305-48.03TM, support is available 24 hours a day, 7 days a week and 365 days in a year. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. **Effortless Booking & Clear Travel Setup** The journey began with a booking process that felt quick, intuitive, and well-organized. Business class benefits--flexible fares, priority services, and upgraded seating--were clearly presented, making the upgrade decision simple. Selecting flights and seats was straightforward, with all key details visible before confirmation. The itinerary was delivered instantly, providing a clear and structured overview of the trip. **Priority Airport Experience & Efficient Flow** At the airport, everything felt efficient and stress-free. Priority check-in reduced waiting time, while fast-track security ensured a smooth and predictable process. Lounge access offered a quiet and comfortable space to relax before departure. Boarding was handled seamlessly, with priority access allowing for a calm and hassle-free start to the journey. **Comfortable Cabin & Calm Environment** Once onboard, the comfort level was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm, clean, and well-maintained throughout, creating a peaceful atmosphere. The crew delivered attentive and professional service, ensuring a consistent and comfortable inflight experience. **Reliable Journey & Smooth Arrival** From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered efficiently, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and convenient exit. Overall, the experience reflected comfort, efficiency, and consistency--making business class a dependable and worthwhile way to travel. My assigned seat, *6K*, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. A super positive experience working and talking with Will during a stressful flight disaster involving another airline (southwest). Will was extremely flexible and committed to doing whatever he could to help us find an alternative route home on ANY airline. He even looked at car rental services. Unlike the airline that cancelled our flights on both legs of the trip, Will working at united searched for flights on ANY airline just so that he could ensure we would make it home. He was committed to helping us no matter what it took and stayed on the phone with us for a total of 45 minutes offering kind words and remaining patient when every option seemed to come with its own challenges. I cannot reiterate enough that Will truly cared about helping us find a way home and not about what was easiest for him to search up or what would make his airline the most profit. Thank you to Will at Japan!!

    Sito 5.

    ​​To contact Japan Airlines through phone for reservations and general inquiries, call their service center at1 888-(890)-5716™. This 24/7 toll-free customer support line provides real-time help with flight bookings, group booking, rebooking, reservation changes, cancellations, refund requests, and general travel inquiries. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!!

    Amanda J.

    I had an 11 hour direct flight from San Diego to Tokyo. All of the flight attendants were very nice and helpful. We were offered drinks throughout the flight. We were served two meals. For the first meal, I chose pork and potatoes. It was pretty good and came with a variety of sides. They also gave us ice cream afterward. The second meal was a burger with potatoes and came with fruit and yogurt on the side. It was also pretty good. I watched a few movies during the flight, but they would periodically stop playing. I had to keep pressing play and it would start back up where it left off.

    787 Dreamliner to Tokyo
    Jerry H.

    We had a fabulous check in experience with Japan Airlines. The customer service in baggage check in was above and beyond outstanding. They are so friendly and helpful. They gave us great instructions for our connector in Narita. The airline gladly gave us a $60 credit to eat n drink, at the gate, if the SAN lounge line was too long. It was too long so they made good on their promise. We had a great free great lunch. Awesome! The airline is very organized and boarding is exceptionally fast and efficient. We loved our experience with JAL. It's definitely a PREMIUM airline and it shows.

    JAL AIRLINES CANCELLED OUR FLIGHT TO JAPAN

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    I purchased tickets that allowed me to make advance seat selections but the airline won't allow me to do so.

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    Waiting for customer service to book a flight from Los Angeles . It's been an hour on my speaker phone. No one has answered.

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    In-flight service was satisfactory.

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    Spirit Airlines

    Spirit Airlines

    1.5
    (861 reviews)
    0.5 mi

    --Everything was on time, easy boarding, easy exit, no frills and no fuss!--…read more This is my third flight on Spirit. I previously flew Southwest, but their prices have been getting more ridiculous so I finally tried out Spirit, in 2025. I am now a fan! I have flown one other budget airline (in Europe) before, which left a super bad taste in my mouth, so I was hesitant to fly another budget airline. Flying from socal to norcal (flight time: 1 hour 6 minutes) for $30, I wasn't really expecting much, just that it got me there on time in one piece. I expected them to nickle and dime me and measure my luggage, but none of that happened! The personal item size allowance in America (18x14x8) is way more generous than in Europe. My giant tote bag easily fit in the designated box. I didn't see them try to give anyone a hard time about luggage size at all. What surprised me the most was the flight itself. Planing and deplaning was easier because most people didn't have carry-ons. There were also no snacks (unless you bought some from them), so there was hardly any trash and the seats were way cleaner. Sure the seats don't recline and aren't as cushiony, but it's totally negligible for my short flights. I'm short so the legroom was plenty for me. Not really sure how they make profit charging $30 a flight (during off peak hours), with $20 of it going to airport/government fees, but nonetheless I enjoyed 3/3 of my flights with Spirit!

    Kudos to Spirit Airlines for having a last minute flight for me to be able to catch Monday Night…read moreFootball at the Bay Area! No drama, just a basic flight, with a seat and seatbelt. Service with a smile was all I needed and most importantly to get to my destination. A million thank yous!

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    Spirit airlines
    Spirit airlines
    Spirit Airlines
    Spirit Airlines

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    American Airlines

    American Airlines

    1.5
    (445 reviews)
    0.8 mi

    I had a partial pleasant flight experience with American Airlines, but in the beginning of the…read morepre-departure, I had some ticket issues that I had to let go for my peace of mind . The flight was booked, and unfortunately my daughter could not make the trip due to work reasons. So, I had to cancel which was done early on, abiding by American Airlines cancellation policy, but they issued a flight credit instead of a refund . I was on the phone with them going back and forth trying to make them be accountable for their own legal travel guidelines, and I was on the phone with various representatives who loved to tell me they can help and issue the refund, but they never did refund me! I could have complained to my bank, but they took out all the mental energy in my system that I just let it go! I was on the phone with them trying to get the refund about four different occasions (each representative) assuring me they could help, and some could not, that I gave up the fight to preserve my mental health. Why did they not follow their own travel (legal) guidelines)? They can get in trouble if they continue to not abide by their own legal travel guidelines. I was already taking time to prepare for this important trip and did not need added anxiety and stress on my plate. How many times does a customer need to be on the phone to get successful and satisfactory results? It should take one phone call to do that. Due to this inability to refund my money, and not abiding by their legal guidelines, even having their own customer service representatives on the phone telling you don't worry we will get you a refund, and it never happened. That is a real problem! The flight itself was smooth with no complications, but it needed to be effortless with my entire experience! In the future, I might fly Delta. Hopefully, American Airlines will take steps to improve in the areas that need attention to regain the trust of their travelers.

    Never doing any business with American Airlines again!…read more I purchased tickets to Japan from AA, with the flight operated by Japan Airlines AA's email states: "If your flight is operated by a partner airline, see the other airline's website for carry-on and checked bag policies." Japan airline states "2 free checked bags" But they charged me extra fees for every checked bag I had, stating it was AA's decision. Both airlines had no idea what the policy was and they had to call each other to figure it out for 30 minutes. If I don't sign for the extra charges, my luggage doesn't go on the flight. The service being sold had very unclear terms and they have denied the dispute, stating I knew what I signed up for initially, and that I had signed for the charges at the airport. Total Catch-22 THIS COMPANY IS A TOTAL SCAM 0/5 stars. Fool me once shame on me. But I won't let them fool me or anyone else twice. (Prior to purchasing, I even looked up what other customers had to say about baggage policies on codeshare flights, and they all say it follows the operating airline. Which AA is denying)

    Photos
    Full page Advert in Time Vol XXXV March 25, 1940
    Full page Advert in Time Vol XXXV March 25, 1940
    American Airlines
    Room in overhead bins.

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    Room in overhead bins.
    Alaska Airlines

    Alaska Airlines

    2.5
    (468 reviews)
    0.4 mi

    Overall a positive experience with Alaska Airlines from San Diego to Boston: the new airplane with…read moremore comfortable seats, a better place to prop your screen, more seat-back plug in options to charge your phone or computer, yummier snacks to purchase on board (the Mediterranean tapas box was pretty good for $10-pita chips, hummus, olives, dried mango, piece of chocolate). The staff on board the plane were friendly and helpful. However, my one major critique was that they only had one staff for general curbside check-in and luggage drop off. Despite using the kiosk to print out our tags ourselves, we still had to wait in a long line to have them weigh our luggage and check our IDs, easily remedied by having at least one more staff. The first class staff did call us over once she was through with her line but I really thought a second economy staff was needed, especially since half the passengers were waiting to check in until they reached the front of the line, old school style, so that the guy had to print out their tags for them and their boarding passes... Thank goodness for TSA precheck which made the security portion of the morning go super fast. In any case my overall impression of Alaska Airlines was improved by the efficiency and comfort of the flight itself.

    Frankly, I'm kind of surprised Alaska only has 2 stars on Yelp! Shocked really! Their comfortable…read moreseats, roomy legroom, and attentive in-flight service are just a few reasons why I love flying Alaska- especially when traveling to my favorite place in the world, Hawaii! My last trip was memorable for sure! I suffered a terrible fall and tore my meniscus on the last day of our trip. It was quite the experience! The next day we took a red eye back to San Diego. My wife checked us in and explained that I was going to need a wheel chair. Not only did they provide me with a wheelchair, but they also assisted me and my family with our luggage. With the help of Alaska, they guided us through TSA and directed us to the main gate. They also upgraded my family to business class while upgrading me to first class. From start to finish the process was seamless! Thanks to Alaska Airlines and their superb customer service! I will forever be indebted to them!

    Photos
    Ready for takeoff!
    Ready for takeoff!
    Cool graphic on tail
    Cool graphic on tail
    Almost to Lihue

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    Almost to Lihue
    Delta Air Lines

    Delta Air Lines

    2.4
    (246 reviews)
    0.6 mi

    Delta is my primary airline and I have the Delta Rewards AMEX as well as status with the airline…read morefor upgrades, early boarding, free baggage, etc. etc. It pays to have loyalty bc drop-off of bags with the priority line, free bag check, upgrades automatically, all that is fabulous. Additionally, Delta still has the best app of all with prompt and accurate baggage tracking, easy flight and gate updates, and super easy to use and navigate for re-booking due to weather or other issues where they will notify you and you can select and re-book flights immediately. We have done this several times with no issue and it has saved us in the end. Recently, flew in with Delta for a work trip and had no issues at all - all flights (four total) ended up leaving early and arrived 10-20 minutes early. Bags were off the plane within 20 minutes and I was on my way. No airline is perfect, there are issues sometimes, but Delta tends to have good customer service and responds to emails and complaints and I am loyal to them for these reasons.

    We are currently having a major (serious) issue with international Delta tickets flying in just…read morefour days! For three days now we have been trying to talk with ANYONE @ Delta about this issue with no luck @ even being able to speak with anyone with any authority. TIME IS OF THE ESSENCE! Can anyone help us?!? We registered a complaint online three days ago (4/12)as we have been told by a Delta phone agent that the ticket mess up was the fault of the Delta agent we booked with on our date of purchase Dec 2nd. Flight 290 LAX to Paris on 4/18. Three passengers. Serious issue. Involves a 7 yr old child. WHO CAN HELP US?!?

    Photos
    The meal options in the first class cabin were prepared well. My family said everything was hot and tasty.
    The meal options in the first class cabin were prepared well. My family said everything was hot and tasty.
    On my way to SLC.
    On my way to SLC.
    A change of equipment meant cramped accommodations at the higher price

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    A change of equipment meant cramped accommodations at the higher price
    JetBlue

    JetBlue

    2.9
    (116 reviews)
    0.6 mi

    Still love JetBlue!…read more The priority boarding extra leg space and TVs make it a great flight. The only issue is with this hub there seems to be more delays than leaving Boston. So far only 25 percent of my flights leave on time. From Boston not as single delay at all. Luckily I never had a flight get cancelled. On my last trip a majority of the TVs were not working. They kept restarting. I also had the worst passengers sitting in front of me. They took up Two rows and they were out of control the entire trip. They could not control their kids. It was horrible and like a scene from Outbreak. They kept coughing all over the place, they would also stand up on the seats and cough in your face. . Wouldn't doubt if it was the flu or something. The kids kept jumping on the seat and screaming and crying. They could not control the kids. The entire family manned 1 bathroom for like 1/2 the trip. At one point the father apologized to me because the kept throwing and losing crayons and the would end up in my row behind them. Why not control your kids instead? The was a nightmare flight. I was going to ask for another seat but didn't want to make a big deal of it. At one point the father kept knocking on the bathroom door when somone else was in there. You took up the bathroom the entire trip, maybe others now need to use it. I could hear other passengers complain about them but not sure if they said anything. This was like Romper Room and Daddy Day Care all mixed in one. I feel bad for anyone else that has to get on a plane with them. Ok my rant is over. Just wish a flight attendant woulda told them to relax. And keep seated. lol. Can't really blame JeTblue for the passengers so I'm giving this trip a 3.75 lol.

    The gate agent for JetBlue was so unhelpful on our recent trip. Our flight leaving San Diego was…read moredelayed by about an hour, which caused our connection to become extremely tight. My boyfriend walked up and asked if we could be moved closer to the front of the plane given the circumstances and she waved him away without even looking at our itinerary. Told him the gates were close together in Boston. The plane had several open seats closer to the front, so this would not have been a burden on her. The flight attendant on the plane was much more helpful, and the pilot made an announcement that a few folks had extremely tight connections so please remain seated unless you were one of them. Every single person in economy stayed seated, but I guess the announcement didn't reach the privileged, self-centered folks in first, as they ALL stood up and a woman told my boyfriend to move so she could grab her luggage. He said no, and I explained we had an extremely tight connection. A man in an Aloha Brewing shirt barked at me that everyone had tight connections. He started becoming very irritated and the woman in front of him told him that it was too early in the day to fight me. So that was fun. I hope dude felt really good about himself for going off on a girl. Anyway, he said he was going to New York so I checked the flights to New York. His connection was not tight. He was just rude. I recognize this is unrelated commentary but it's helpful context in the grand scheme of my experience. Our connecting plane was nowhere near the gate when we disembarked, so we had to run through the airport to another part of Terminal C in Boston. A JetBlue agent there asked where we were running to and said she'd call the plane to ask them to hold it for us. They did. JetBlue in Boston was stellar. All's well that ends well in the end, and the FA/pilot really did save the day, but I really wish the gate agent in San Diego had cared even an ounce to help us as a touch of customer service would've gone a long way. It could've been a different outcome if economy hadn't acknowledged the pilot's announcement.

    Photos
    My flight ticket
    My flight ticket
    JetBlue
    JetBlue

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    United Airlines

    United Airlines

    1.8
    (364 reviews)
    0.6 mi

    This may sound crazy, but I'd choose Southwest over United any day. I regularly fly back and forth…read morebetween San Diego and the Bay Area, but given that United has some more non-standard flight times, I've found myself on United flights more frequently. Some gripes I have is that they charge $8 for wifi where it's free on Southwest. The feel on the planes also just isn't the same as it is on SW. I do appreciate the added flexibility that because they have more extended flight windows, I can make a trip a day trip as opposed to needing to stay overnight. United flights fly out of Terminal 2 at the San Diego airport, which used to be the better and bigger terminal, but now that Terminal 1 has been renovated, they are a lot more similar in terms of options!

    Overview: a decent airline with great customer service but with some issues…read more ---- The customer service is too tier each time I've interacted with United Airline agents. There have been issues flying into SFO with all the runway construction that has been happening since the end of March, with flights being delayed and/or cancelled. Recently I had a flight from San Diego to San Francisco then to Paris, but my flight to SFO was delayed 2 hours causing me to miss my connecting flight leaving out of SFO to Paris. The agent helping me out was able to book me onto a flight from Lufthansa that would take me to Paris, several hours later but luckily on the same day. I was feeling under the weather and was looking for a mask and one of the agents tracked some down for me and found me again which was really sweet, compared to the Delta agents who didn't care at all. The only issues I had was that I was sat at the back of the plane for an international flight from Paris to San Francisco and for both meals they ran out of one of the options for meals. I wish they had the option to preselect which meal you want when you check-in for your flight so that they can calculate the number of dishes for each meal selection, rather than estimating it and for people to not be happy with their choice. The first meal was great with it being an English breakfast with eggs, hashbrown, sausage, and baked beans, with a side of fruit and a brownie. They ran out of the pancake option which was unfortunate. For the second meal it was smaller with the option of a pizza pocket (cheese or chicken) and only fruit. They ran out of the chicken option which was very disappointing and not filling. As someone who is quite small and does not require a lot of food to be full, I was not satisfied with this meal, I can't imagine someone who requires more food to be satisfied by that second meal either. I'd be starving. Also I was in boarding group 4 and they forced me to check in my luggage bc there was limited overhead space but when I got onto the plane, bc I was sitting in the very back (literally the last seats at the back of the place) there was still overhead space that would have fit my luggage. I understand needing to check-in baggage just in case of running out of storage, but next time I will try to get a seat closer to the front of the plane so that I can avoid the issues of being forced to check-in my luggage and to have the ability to choose which meal I want to eat. Aside from those complaints the seats were pretty standard, and the movie selection is good, they also provide the small pillows, a good quality blanket, and earbuds for the in-flight entertainment. You can also connect wirelessly to their system which is pretty cool too! ---- Overall: the customer service I've experienced has been very helpful and good so far, my complaints come from being forced to check-in luggage when there is still overhead space available and limited food options if your seat is placed towards the back of the plane

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    United Airlines
    United Airlines
    United Airlines

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    Volaris

    Volaris

    1.4
    (745 reviews)
    0.0 mi

    The official main "24/7 customer service number" for **Volaris** is 1 (877) 456-2077™ or +1 (855)…read more470-05.03™, ensuring smooth and hassle-free assistance with flight reservations, ticket changes, cancellations, refunds, baggage services, seat selection, special travel requests, and other travel-related inquiries. ~Effortless Booking and Travel Planning~ Booking the flight was a smooth and intuitive experience, with a well-organized platform that made every step easy to follow. Business class benefits were outlined clearly, helping travelers compare options and make confident decisions. The reservation was completed within minutes, and the confirmation arrived instantly with a detailed and easy-to-read itinerary. ~Premium Airport Assistance~ The airport experience was efficient from the moment of arrival. Priority check-in reduced waiting times, while fast-track security provided a quicker route through the terminal. The streamlined process made departure feel organized and stress-free, allowing travelers to focus on the journey ahead. ~Comfortable Pre-Departure Experience~ Lounge access offered a relaxing environment away from the busy terminal. Comfortable seating, complimentary refreshments, and a peaceful atmosphere created the perfect setting to unwind before boarding. Priority boarding ensured an orderly and convenient transition onto the aircraft. ~Exceptional Comfort Throughout the Flight~ The business class cabin provided generous personal space, ergonomic seating, and a fully lie-flat bed that made long-haul travel significantly more comfortable. The quiet cabin atmosphere supported both relaxation and productivity, while the attentive crew delivered courteous, efficient, and professional service throughout the journey. ~Quick Arrival and Hassle-Free Exit~ After landing, priority baggage handling allowed luggage to arrive promptly, reducing waiting time at the carousel. The entire experience--from booking and airport services to onboard comfort and arrival--was seamless, reliable, and thoughtfully designed for travelers seeking a premium level of convenience and comfort.

    This is the main 'Volaris Airlines customer service' (Toll Free) phone number: +1-855-618-0752…read more It's toll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Airlines. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Airlines again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

    Photos
    Broken luggage
    Broken luggage
    Ticket proof
    Ticket proof
    Broken luggage

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    Broken luggage
    Hawaiian Airlines

    Hawaiian Airlines

    2.5
    (156 reviews)
    0.7 mi

    4-25-26 we came up to San Diego on Alaska Airlines from Honolulu via Kona. Service: 2 rounds of…read morebeverages( water from a carton & mini size Diet Coke ), one 2x2" cracker like snack. Meals you may purchase. WiFi only if you are a T Mobile customer or pay $8. Flight attendants: old or full sized. 4-27-26 we are returning to Honolulu on Hawaiian. The difference why I give Hawaiian 5 stars: Beverage service: full size can, plus free pour if of drinking age of Koloa Rum punch( refills have a charge) and they still provide a hot sandwich for breakfast. Today it was turkey, egg and cheese. Flight attendants younger, prettier at least on this flight, friendly. Nicer, respectful announcements for lowering window shades and flight time updates. WiFi: free compliments of T Mobile after watching a video. Hawaiian still has their snack carts in case you want to purchase items. Yes there are noticeable differences. Hubs told me Alaska will be flying from their hub in Seattle to London and Rome next month. That is exciting news. We will remain loyal to both airlines due to the merger and hope the best of each airlines continues more in sync with each other.

    I had planned to go see Joel Surf but Hawaiian Airlines San Diego has got very strict on the 117…read moretotal inches for Longboards .. He was denied travel. They kept all fees. Joel is a decades traveler on Hawaiian Airlines with his boards in travel Bags with handles. World Champion. He won't be there. ... We won't be there. ...

    Photos
    Fast friendly service
    Fast friendly service
    Breakfast, thanks for cooking at 4 a.m., SO sweet to us, Doc
    Breakfast, thanks for cooking at 4 a.m., SO sweet to us, Doc
    Social distancing when flying; 7 inches at best if they are zonked out sleeping

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    Social distancing when flying; 7 inches at best if they are zonked out sleeping
    Volaris

    Volaris

    1.4
    (194 reviews)
    18.1 mi

    We flew Volaris after passing through CBX in San Diego, so we flew them domestically from Tijuana…read moreto Cabo. All in all, using Volaris was an okay experience. They seem very similar to Spirit in the way of cost and pricing set up. Everything is piece rate, so you want better boarding? Buy it. Want to choose your seat ahead of time? Buy it. Want a soda or snack on board? Buy that too. So the cost is no frills, just the flight, everything else is an add-on. It's not wildly expensive, but can add up quickly. The boarding process was beyond chaotic. The groups are massive, and once everyone lines up, the lines stretch well into the terminal depending on where your gate is. A few things I appreciated were the flight attendants keeping the luggage bins closed for the first few rows while boarding happens. They didn't open them until people in those rows began being seated. This and upon landing, they didn't allow the whole plane to stand up at once, they controlled this as well. Nice touches that I wish a few other airlines would adopt. Service was friendly and helpful at the gates and on board. Overall, a solid 3.5 as an airline overall. I wouldn't mind flying Volaris again when back in Mexico.

    Wanna get away? Don't fly Volaris. They'll delay your flight, they'll cancel your flight, they'll…read morehave you on a 12 hours layover somewhere remote with no accommodations and no meals . Volaris makes Spirit airlines look like a royal airline. If you like hating life then this is absolutely the airline for you .

    Photos
    Passengers were pissed that Volaris is "dicking" them. No plane in sight at any point of Christmas Day.
    Passengers were pissed that Volaris is "dicking" them. No plane in sight at any point of Christmas Day.
    Volaris would rather have me fly with a contagious disease than give credit or refund the money
    Volaris would rather have me fly with a contagious disease than give credit or refund the money
    Gulf of California at sunset

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    Gulf of California at sunset

    Japan Airlines - airlines - Updated July 2026

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