Was once a fan but these owners are just greedy and rude. They do almost everything half assed, couldn't even make my chai right, big ole chunks in it. Their help totally sucks and is beyond slow. To top it off, they have zero personality. They are soo overpriced. I just cannot take it anymore. read more

A few weeks ago I went to Java Joes. I agree with the comments about the female owner being nicer. I went into the establishment and their was a few people ahead of me and at the front ordering an older woman like in her 80's. She asked for a Bacon, lettuce, and tomato. The male owner came over and took over the ordering station and told the kid taking orders to move along and when she took more time he said you need to hurry up and when she wanted that he said" it's a BLT what are you living under a rock".Then when she said that's expensive she wanted a bagel. He said "no it's already on the grill" which wasn't true at all. Then he said that's what your getting. Then I guess a family knew the owners they were ahead of me in line and I had a table next to them. The male owner came over and talked to them and made jokes about the older woman who was ordering and said she was related to Hitler and called her ancient. VERY rude and will not be coming back. He's very rude to customers unless you know him personally like that family. I get there was a line but to make those comments..... The food was good but never will I be coming back. He only seems to like people he knows and if you make a mistake ordering with him or change your mind he doesn't like you. read more

Decent selection of bagels, cream cheeses and a variety of other breakfast items. This place does get crowded on weekend mornings. I was disappointed with my bagel as there was hardly any cream cheese on it. The bagels themselves are better than the one you get at Dunkin Donuts but nothing to rave about. read more

Java Joe's Bagels - Johnny Johnny Yes Papa, Skimping on cheese No Papa - Bagels Near Me - Succasunna, New Jersey

Good food, good prices, and friendly staff - a winning combo here. I especially like their diverse bagel selection, with choices like bacon bagels and jalepeno bagels that you won't see anywhere else! The breakfast sandwiches were also quite good. Prime location. Recommended! read more

Java joes is a regular weekend breakfast pitstop. The bagels are GREAT and the prices aren't more than you'd expect from any other bagel place. The only thing they could really improve on is where to direct people from the ordering to paying to waiting for your food. I've been cut in line a few times here so that may be something they might want to work on read more

Java Joe's Bagels - Cheddar bagel with chive cream cheese & sesame bagel with sausage egg and cheese. Cinnamon nut coffee and orange juice - Bagels Near Me - Succasunna, New Jersey

Bagels are amazing. I get them for the office, very very good. I was very disappointed in the coffee. This place would get a 4 or 5 star with good coffee. Service was fine, some new kids are slow, but I tolerate that. read more

Passed it a million times went in today. Great bagels and nice people. We will return when in the area.

My daily bagel place. the bagels are fresh and they have different kinds (my favourite is the french toast bagel). Their breakfast sandwiches are close to perfection. Staff is friendly. Allow yourself extra time, this place is always busy and sometimes your food takes a little longer than expected. read more

Good bagels but there always seems to be confusion with order takers and where people stand to wait for pickup or asked if they have been helped yet? The Asiago bagel is good! read more

The owner is extremely rude to customers. I went to buy a bagel and the lady was so nasty to me I actually wound up leaving. I would never support this business. read more

First time I tried this place was approximately 4 years ago, was not impressed. So I decided to give the place another try. The items they call bagels are more like rolls. They don't taste bad, I'm just not sure I would call it a bagel. Basically a small overpriced deli of sorts. With ok food. The bearded dude behind the counter was obnoxious and needs some classes on customer service. I placed my order, he repeated it back to me. Then 5 minutes later told me in an annoyed voice that isn't what I ordered. Very narcissistic attitude, glad I had people with me to verify. The bearded dude rolled his eyes and walked away. Have to say the girl behind the counter had manners and appropriate customer service skills. read more

Good variety of bagels but service could be better. Nobody expects to wait a half hour on their way to work for just one bagel. The staff needs to be trained to move more efficiently like other bagel stores in the area. There's no reason I should stand their with my bagel in my hand while watching the staff talk amongst each other instead of helping customers. read more

Local bagel place that makes some huge bagels! They also have bagel specials daily and on Fridays lunch special. Really love this place because everyone is always courtesy and kind read more

The best bagels in the area - as well as great coffee and sandwiches! Super friendly - Great to see you open in the new location - here's to continued success. read more

I bought a coffee and a bagel to go about 5 minutes later when I tried to eat it I found out is old and stale. I called to let them know and I was told that I was wrong and that the bagel was fresh. When I tried to say it was not fresh I was hung up on. POOR BUSINESS read more

I tried Java Joe's twice this week. I work on the road and therefore I like to share good food tips with other consultants. The bagels are good. Unfortunately my experience was awful on both visits. Service was rude and unprofessional like they were doing ME a favor making a breakfast bagel. My bacon tasted rancid of old congealed fat. And my scrambled egg was burnt. By the time I arrived at work and noticed it was too late to turn back. The second time I had cream cheese which had a funky taste. The seating area is filthy so if you do sit on a chair make sure you wipe it before you do. Nobody seems to take complaints seriously. Avoid this place and keep driving. Plenty of better alternatives. read more

I would give negative stars if I could. First they have bagels out in the open for anyone including kids, sick people, whoever to touch, sneeze on, put back, etc which I think is disgusting! We asked for a bagel with cream cheese and a breakfast sandwich and the girl told us to get the bagels ourselves, we asked if she could get us some after witnessing some guy rifle through all the bagel bins and grab about 5 bagels and stack them all on his chest. Then after she said something to the boss she came over to us and said ok what did you want? We told her to forget it and walked out. The place was a train wreck and the confusion and self service food was enough to make me never come back BUT as a kicker, the owner followed us out and was spewing profanities as we walked to our car! Will gladly take my money elsewhere! read more

Those with nut allergies should be aware that I recently visited this establishment and consumed a pre-packed item that had cashews. It was not labeled as containing nuts, and as a result I was forced to got to the ER with life-threatening anaphylaxis. I have had a nut allergy for my entire life, however, if food establishments do not do their job of labeling product as per the law, those with allergies cannot do their job of protecting themselves. As per the federal Food Allergen Labeling and Consumer Protection Act (FALCPA), all packaged food products sold in the U.S. that contain tree nuts as an ingredient must list the specific tree nut used on the label. When I called the establishment to notify them, I was yelled at and treated disrespectfully. I barely received an apology. This type of behavior is simply horrendous. I can only speak for myself, but if I found out that my actions directly resulted in someone potentially losing their life I would have at a minimum basic human compassion. Those that cannot do this should reconsider whether they build a career in food service. read more

My family of 4 and I have been coming to Java Joe's regularly for some time. We easily spend $100 to $200 a month at the establishment. While waiting to order, we needed to give my 13 year old son his seizure medicine and we just asked for a cup of water to do that. We were told we would be charged for that cup. I was surprised by that and said we were regular customers, about to order a lot of food and we really have to pay for a cup of water? The man simply said "thanks for stopping by." Unbelievable. I won't be coming back, this behavior is so short sighted and ridiculous. read more

Amazing bagels and great coffee (especially their 'homemade' blends, like the cinnamon!) Terrible customer service, though. One of the older guys working the register was absolutely rude to me on multiple occasions. I'm kicking myself for not remembering what happened, but once I left on the verge of tears. I am a very passive person who does not like to cause trouble or make small talk. I just want to pay and go. He is very short with customers, quick to blame and not at all courteous or polite. I avoid this place now, which is a shame because their coffee & bagels are so delicious. read more

People who work here are so rude and act as if they are doing Jim a favor by taking an order. Food is average so no need to deal with the attitude. Additionally it's a train wreck, very unorganized (you pick you own bagel but nothing/or anyone tells you that so creates additional wait times). I like to support local business but just hate the fact they are so anti customer. It's rather ridiculous. read more

Went and ordered a BLT on a bagel with cream cheese instead of mayonnaise. Total came out to $9.78. I asked why and the owner proceeded to tell me it was $2.00 to substitute cream cheese. The pricing seem astronomical for the offering and I advised I didn't want it and proceeded to leave. The owner proceeded to harass me and follow me to the parking lot to write down my license plate and vehicle type. He continually told me the order was in process (to be clear the bacon had just got on the griddle and nothing else had been done) and it's my responsibility to read the menu. Nowhere does the incredibly long menu board mention substitution of condiments. He could have easily solved the problem with customer service and offered me the option to stick with mayo only, but lacking any basic customer service skills--he immediately became defensive and nasty. Harassing your customers isn't the way to go at all. read more

This place should be a case study in how not to set up your shop. The chaos you will need to endure in securing your food will certainly wipe out most of the gratification that comes with filling your empty stomach. Avoid at all costs. read more

Bagels are out in the open. Everyone puts their hands in the bins to select the bagels, along with their coughing and sneezing. Confusing set up. Staff is rude. The bagels you like are often not in the bin. You have to ask and wait for more. Coffee station is usually out of sugar. They make one order at a time which takes forever. No passion. They treat you like you are a bother. read more

This place doesn't even deserve a star. Plenty of better alternatives out there. The staff is downright rude. We paid for our food and sat down to eat at the table in front of the cashier. Soon afterwards, the cashier came up to us and told him he needed to pay for his drink. I heard my friend order, he definitely included his drink when he listed his items, but the cashier boy seemed to have forgotten to ring it up. Instead of acknowledging his mistake, the boy accused him of picking up the drink after paying. Really?? You're going to accuse your customers, that are sitting down eating right in front of you, of stealing??? Jerk move, bud. To boot, when I ordered a fruit smoothie (key word, FRUIT), the same cashier grabbed the ingredients to make it. I saw him grab bottles of flavored goop, and no real fruit. I asked him to not make it anymore since it wasn't going to have any real fruit in it. He proceeded to roll his eyes at me and said "FINE". Uh, thanks kid. I don't need attitude from you when I'm trying to have breakfast. I will never come back to this place. This is my first, and absolute last time. From all the other reviews, seems like the owners are inconsiderate as well. So the business culture is to alienate their customer base...good luck. read more

I'm always interested in a good bagel, but the service here made it impossible for me to take a second to determine if it was actually a good bagel. It is obvious this place is disinterested in obtaining new customers and maintaining their current customer base. We were yelled at that were in the wrong line - hello, there is no line!! The signage and organization is completely dysfunctional. (If you are too lazy to pick out a bagel for your customer, perhaps you shouldn't own a bagel shop.) Overall the breakfast sandwich I ordered was lacking in taste, though it could have been my frustration overwhelming my taste buds. But the sandwich WAS hot - like burning my fingers hot. We will never return again. read more

Great food and great staff. Love the baseball theme. Can't wait to come back for their specialty bagels like the French Toast.

Very rude people, who can't get simple orders correct and what they do serve is just mediocre. There are plenty of other options. Don't bother with this place. read more

Always love coming here. Some of the best bagels around and their sandwiches are huge! It also helps that the sandwiches are named after Yankees and Mets players. read more

The bagels are good, the girls behind the counter are nice but the owner is a jerk. It was my first time there & I didn't know the order on how to do things. I didn't grab my bagels first & the owner sarcastically said "Is everyone new today??". I won't be back. read more

Service is very slow and the bagels are not that good. I got my bagel and the cream cheese was all melted and liquid like. They don't put a lot of butter or cream cheese on the bagels. read more

Great bagels!! But don't get anything on them, bring them home and use your own spreads! They charge you $1.85 for CREAM cheese!! Really!?! But other then that the bagels are like rolls delicious read more

You should have stayed in your old location with your old employees. Your new employees are beyond slow and have got my order wrong multiple times, I'll be taking my business to Roxbury Bagels. read more

These really aren't bagles. They are kinda a cross between a hard roll and white bread.

I am a regular on the weekend to get bagels for work. They are made fresh and taste amazing! very friendly and polite. At first the ordering situation was confusing but I have my routine down to a science now. And the prices are AMAZING!! read more

Stopped in today as convenient location. Coffee was warm not hot. And tasted like the same old grinds were being re-used. Food arrived quickly but it was extremely sloppy and extremely greasy. DO NOT TRY the daily specials. They obviously use their old ingredients to make this list. Nobody seemed to address my complaints and I was made to feel as if I was the only one complaining. The customer is always right - except at this establishment. Clearly the inmates are running the asylum here. I will not be returning and I do not recommend this place. Even free. read more

The worst experience in quite a long time! Save yourself the abuse and go anywhere else. How this place got voted "Best Bagels" in Daily Record is beyond me! Readers must be blind and deaf! Owners (I believe) talking about patrons in filthy derogatory words while cursing, rudely advising customers to mind their business while toasted bagels get cold awaiting spread, having help advise customers to "help themselves to cups to get iced tea" while there is no iced tea! Then having other staff verbally berate customer because cup was thrown away with the comment "put the cup back in stack" even tho sweet n low added in hopes of getting iced tea? More rude, unprofessional and derogatory words uttered following. Do not go unless you'd like a fight. Too bad bagels are tasty but I will never taste them again! Wish you could drop below 1 star, even that is generous! read more

I am a connoisseur of Taylor ham on bagels and rolls and any other way you can consume it. I tried Java Joes for the first time with friends. Oh my... The Taylor ham isn't cooked enough. The roll was hard maybe even stale. At first bite, the meat slid out the back of the roll and nearly fell out completely. Perhaps it was a one time service. Nonetheless, I will not be returning there anytime soon. read more

Great food. Bagels are delicious and quite a variety too! Staff very friendly and attentive.

Previously, wrote a review but it was removed for some reason. I had rated it 1 star, due to the rude customer service. This time 2 stars, because I wasn't berated during my most recent visit. Bagels are OK. I wouldn't go out of my way for them, but just happened to be in the area a couple weeks ago. read more