I would just like to EMPHASIZE that Junior is a ONE OF A KIND EMPLOYEE. HE was the only ONE that…read morewent out of his way to figure out why I didn't want my car anymore and was willing to give up my vehicle. He went above and beyond to HELP me. Simply help. The call I made to see why my car wasn't pick up yet turned into a great call in which I finally reached someone that was willing to help me out and get me on board to keeping my only transportation. If I can make a WISH I wish id have a junior on my call whenever im having trouble. LOL AWESOME PERSON AWESOME SERVICE DEFINITELY MAKES THE COMPANY LOOK GREAT

Hilda is the worst, she wont even let you go a week without paying even if youre in a tough…read moresituation. She constantly asks where the wereabout of the car if you miss a single payment on the day.

Excellent customer service by Sandra G. Lopez. She always gives the best advice to the client of…read moreOrange County's Credit Union. I will recommend and refer all of our friends and family to Sandra. She is a great Asset to the clients and the branch! WELL DONE!

I have been a member of this credit union for about 4 years, I have a checking, savings, credit…read morecard, and a car loan through them. Best decision I ever made. There are plenty of great reasons to go with a credit union for all of those things, you should really check it out. One of the major factors for me in this credit union is the friendliness and quality of the people that work here. It's kind of like going to Cheers where everybody knows your name, and they make you feel right at home. When I'm in Orange county this is definitely my go-to Branch, as it is right down the street from where I normally stay., and their hours are perfect because I can always stop by in between meetings. Inside the branch everything is neat and clean and feels modern and fresh. Again, the real standout is the people that work here. Always friendly, always attentive, and willing to be courteous and chatty. I appreciate that as it can make it rather boring bank experience. Much more pleasurable. Added bonus, they have a coinstar machine inside, and if you are a credit Union member, you get no fees charged to exchange your coins for paper money. That in and of itself saves you easily 12 or 13%. Bottom line, I cannot recommend this place enough, if you live in Orange county, or if you had lived in Orange county. This is a great place to go to join a credit union and take advantage of all of the savings that they offer their members.

Very fast funding and professional team , helpful for my business to get the loan in one week.read more

From the owner: 10+ years, specialist in Hard money loan and mortgage! read more

A few months back I had an issue depositing a check which resulted in my account becoming…read moreoverdrawn. I was extremely upset and, during my break, I drove to the nearest NuVision branch on 17th Street in Costa Mesa. When I walked in, I was visibly frustrated--but Tess greeted me with kindness and professionalism. I explained my situation to her, and she immediately calmed me down and took care of the issue on the spot. Her sweet and understanding demeanor, along with how efficiently she resolved everything, completely turned my day around. Honestly, it was one of the best customer service experiences I've ever had. I also mentioned a dispute that I had been trying to resolve over the phone for over a month. Tess took the initiative and had it fully resolved by the next day. Since then, I've continued to work with her directly whenever I have any issues--because she's that reliable and helpful. Tess is truly an asset to your team, and I hope her exceptional service is recognized. She made a stressful situation feel manageable, and I'm very grateful for her support.

Had my funds invested in CD's with NV. Attempt to get these funds back once maturity date was…read morecompleted. Customer service was lacking ability to resolve issues with transfers to another institution. I was frustrated with their services. Wouldn't deposit $$ here again.

Angelica and Nancy were a pleasure to work with! They are extremely hard working and effecient…read more Angelica took care of me and several customers in a very timely manor nancy was very informative, polite, and inviting. Cheers team

I come here to cash my check or send money to my family out of state. Totally recommend this place…read moreAngela and Angelica are always super helpful and give us great costumer service making it super easy on me and other clients.... If in the area and you need to cash your check or are looking to send out money this is the place to go

Awful credit union that ruined my credit score with inaccurate reporting…read more SchoolsFirst FCU talks a big game about "accuracy" and member service, but when there's actually a problem, they don't care and act like fixing credit reporting is "out of their hands." Their phone support is incompetent, their chat support gives contradictory information, and when you try to question their reporting they get rude, defensive, and openly annoyed that you're making them deal with it. I've been dealing with them over a loan reporting issue where their own paperwork and internal notes contradict what they furnished to the credit bureaus. My Truth in Lending docs show payments due on the 25th and maturity on November 25, 2023. But TransUnion showed the account closed in 02/2025 and marked May 2023 as 30 days late. Their own rep documented that my June 5, 2023 payment "covered May and June." If the due date was May 25, then June 5 is about 11 days late, not 30 plus. So the 30 day late reporting for May is false on their own facts. What made it worse was how unbelievably bad their customer service was. When I called in, loan officers seemed confused and surprised that the loan was being reported as both open and closed, on time and delinquent, depending on where you looked. That is not a minor glitch. That is broken internal controls and bad training. Instead of taking responsibility, they kept sending boilerplate, marking disputes "verified as accurate," and eventually told me they would no longer communicate with me.

I have been banking with schools first since 2014 this branch in costa mesa in inarguably the worst…read morebranch i have ever had the pleasure of visiting. Also this is the only branch i have ever been to that does not print debit cards for free i have had over 5-6 cards printed over the years and this branch charged me

BK was an honest salesman. This place sells you exactly what you are expecting to buy. Nothing is…read morehidden. Thank you. Still super excited about my 2006 Mini Copper.

Had 110% faith I was in good hands with this guy from the start when purchasing a 2005 BMW 325ci…read morecoupe. Told me everything on the car was excellent just mirror and window needed to be fixed, no problem. Very long story and complications cut shorter.. experienced an overheating problem same week of buying the car which resulted to take to a shop, have proof of all problems and receipts of work performed. Basically the car was in such poor maintenance condition even the MACHANIC wouldn't have advised to sell the car yet. From the specs no tune up or basic maintenance was done besides smog just to sell the car. Was pricey but needed to be done, BK said I got the car for cheap anyways and wont bother to help in any way.. expected better from him but cant trust no one these days even when they smile in your face. Complete let down. No stars.