Sold me a car with counterfeit wheels that would have been worth $2400 for the set had they been real. Avoid these guys at all costs.

My overall experience with Shawn, Omar, Gabriel and Aria was great! I got my own financing, so I would be unable to speak to using their financing. They gave me a fair price for my trade-in. They were very easy to work with. I love my 2010 IS250C! These cars are rare and with my car being under 100k miles, the price I paid beat all other cars that were for sale in southern California. They took care of replacing what needed to be replaced before selling it to me. Shawn is very responsive to calls and texts. Omar, call him, only (LOL). Gabe, is very responsive either way, so if you can't get a hold of Omar or Shawn, Gabe will help connect you with them. I would by another car from this dealership. As a side note, remember, it's up to you as a prospective buyer to do your due diligence and get the car you are considering to purchase inspected before you buy it and just in case, buy the warranty. read more

Shawn sold me my dream car and was awesome even after I gave him a hard time about all these crazy reviews... These cars ARE NOT PERFECT, but they are priced accordingly and if you don't do your research and know the risks of buying a used car, that's ON YOU, not the dealer. I am happy and would definitely buy a car from Shawn again! read more

OC Auto Guys - G-Wagon AMG 63 - Used Car Dealers Near Me - Costa Mesa, California

Big Shout out to Shawn at OC Auto Guys! He was very professional and gave me a really great deal on my car!! I will come back soon to get another one!! This place is really the Home of greatest deals!! I can't wait to come back and get my next car he read more

OC Auto Guys - Big Shout out to Shawn at OC Auto Guys! He was very professional and gave me a really great deal on my car!! - Used Car Dealers Near Me - Costa Mesa, California

Warning : Please be aware of this place . I bought my Audi here is January for 21k and I was the victim of fraud. It is now September and my car was appraised at 4k. There is definitely something shady going on here as I am I contact with several other victims of their scam. We have filed complaints to the Better Business Bureau, but not a thing has been done. Omar and Shawn may seem friendly, but beware : it's all an act to get you in so they can screw you hard. They have ruined my car buying experience, and I have even been admitted to the hospital over stress because of them. Please avoid this place at all cost. They are not people you should be handing over your money to. My life has been hell ever since I bought this car, so run if you don't want to be in the same position. read more

A 1 star review of OC Auto Guys by Jennifer Y.: https://www.yelp.com/biz/oc-auto-guys-costa-mesa?hrid=Igdje863LdJVDtp6xGleSg&utm_source=ashare&ref=yelp-android This is a fraud operation that sells cars bought at auction and you can't trust what Mohammed or his brother Omar tell you from the start. I advise you to do your homework and take nothing they say as fact. They are easy to unravel as shady, dishonest thieves who will take advantage of you, scam you and then laugh at the idea of remedy and dare you to sue them. Their arrogance has earned them a reputation that I learned is well deserved and it's nothing like the way they tell you others think. In fact, I should of known by the way they try and sell you on their Yelp reviews that they were trying to convince me and themselves that they are trusted local dealers. They are far from anything outside of scam artists that have multiple hustles at once and threaten anyone who dares challenge them. I especially love how they can set you up as if your the criminal! Gaslighting experts! Send your enemies here. read more

Very helpful and funny! Great deal on a bmw. Love the service responded quickly and explained everything in detail. I feel very satisfied with my purchase read more

OC Auto Guys - 2014 bmw! - Used Car Dealers Near Me - Costa Mesa, California

The manager Omar gave me great help in finding a car I would love and appreciate Thanks so much for your assistance read more

OC Auto Guys - Used Car Dealers Near Me - Costa Mesa, California

Shout out to Shawn! Because of him, I was able to get the BMW I always wanted. He was very very very accommodating and responsive to all of my questions. I felt absolutely confident when purchasing this car. What a coincidence it's matching my brand new shoes. Can't wait to roll down the street in this beauty! If you're looking to purchase a car and you're hesitant, you should definitely stop by OC Auto Guys and have Shawn help you out. read more

OC Auto Guys - Used Car Dealers Near Me - Costa Mesa, California

Great prices and process with Shawn. Very easy and fast process, highly recommend if you're looking to buy something reliable and in good shape. Worked with other dealers and this was the best process. Thank you Shawn! Very satisfied with the car. read more

OC Auto Guys - Used Car Dealers Near Me - Costa Mesa, California

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We were looking around for a while trying to find the perfect car for the perfect price and the manager Shawn really exceeded our expectations when it came to inventory and price. He even went out of his way to have fresh tires placed on the vehicle right before signing. If you're tired of dealing with shady salesman, this is a refreshing car buying experience. 10/10 read more

OC Auto Guys - Used Car Dealers Near Me - Costa Mesa, California

Terrible people. They'll do anything for money. Even ruin someone's life without batting an eye. They sold us a car that needed a lot of work. With an insurance that doesn't even cover anything. EVERYONE STAY AWAY! These guys will get what's coming to them. read more

Read all the bad reviews before coming here. We wasted hours negotiating a price for a car with Omar the whole time he was condescending and disrespectful. They tried to charge $1,200 for a GPS system that wasn't needed and then proceeded to waste our time saying he would think about it and never calling back. Glad we didn't go through with the deal, I'd strongly suggest not working with this stealership. read more

Stay away. You will get scammed. Sales junk vehicles and tries to rip you off every step of the way. Don't say I didn't warn you. Go somewhere else read more

I purchased an Audi about 2 weeks ago and 2 days after purchase, the vehicles' check engine light came on. I asked multiple times if the car was in good condition prior to purchase and they mentioned multiple times it was "In perfect condition". I took my vehicle to an Audi Dealer to check on the engine. The mechanics at Audi saw that the car has major ENGINE OIL Leaks and many other issues and was quoted over 7k to repair the vehicle. I reached out to our sales person, OMAR and he has been Unresponsive, COMMUNICATION at this dealer is awful! They also did not provide us all the information on the Warranty they sold us. We were not told we had to drive the vehicle for over 1k miles before we can use the warranty. We have reported this dealer to BBB and DMV and are looking at our legal options. Save your time and money and take your business elsewhere!!!! read more

WORST customer service. Everything seems very suspicious, my husband fact checked sean said he had owned car 3 weeks but was posted on website for 5 months... when asked to test drive with proper documents and insurance was still fishy to hand keys AND car ended up having plenty of issues that where not discussed and when asked would said idk. My husband has a 5.0 mustang so is very well experienced and when asked about issues sean would keep saying idk. Car looked super unreliable but would keep saying it was great. Do not recommend. We came to check out 06 GT!!! read more

Please be very careful when you buy a vehicle from these guys and especially when you end up having issues with the cars you buy from them. They will ignore your texts/calls whenever you want to get status on either the car or refunds on the warranties you bought from them. They keep telling us that insurance company hasn't sent them the refund but I talked to the insurance company and they sent dealership the money weeks ago. Based on the BBB reviews apparently they have an issue of keeping refunds from the warranties cancelled. It has been 2 months and so far the guy just has been giving us the runaround. And also having us sign a paper stating that we won't put a negative review because you threatened to keep my check without a notary or a lawyer is not legally binding. Just be aware when you make any purchases from them. read more

Pleasantly surprised with this dealership as I'm very cautious and distrusting. Went to see a car as advertised on line, looked exactly as it appeared which is what one would expect but not always the case. Shawn was low key, no bs, no sales pitch, just authentic about the info on the car. He offered to take a trade in and gave an extra discount for that, which no dealer ever does. I'm a loyal customer when I see one fit and will definitely recommend this company to my friends and family. I'll be ready to purchase a nice used luxury car in the near future and so glad I found this place. If you don't want to waste your time and energy, I'd suggest stopping here first, as they've set the standard high for how a dealership should run and treat their customers. read more

He sold me my dream car, A 2015 BMW i8 w 27k miles for $60k. I have a few friends that have dealerships in the area but I chose to go with Shawn because he's honest and trustable and I know I'm getting the best deal without haggling or bargaining. I'm definitely sending anyone I know to him. If he doesn't have the car you're looking for he will find it for you at the your price range. Thank you for being a stand up guy. read more

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After an exhausting month of car shopping and dealing with interesting sales tactics, my wife and I found OC Auto Guys who offered us a great deal on our Audi Q5. Car buying doesn't have to be a painful. If, you are looking for a friendly and honest car buying experience Just contact my man Shawn and he will definitely take good care of you. I Will definitely recommend him to my family and friends and most likely will be buying my next vehicle from here. read more

OC Auto Guys - Used Car Dealers Near Me - Costa Mesa, California

Omar was absolutely excellent in the buy a friends car. He was so earnest and honest. A genuinely good person. Not hassled nor pressured. Bless him! read more

Shawn did a wonderful job delivering a beautiful 320I for our daughters birthday suprise. Thank you OC Auto Guys! read more

OC Auto Guys - Used Car Dealers Near Me - Costa Mesa, California

DO NOT BUY OR DO BUSINESS WITH THEM If you want lack of customer service and communication this isn't the place for you. I put a deposit to hold the 2013 Range Rover while a deal was being made for me on 05/15/2021 the guy I was working with told us to give him a call or come back Sunday while they work a deal. Texted him Sunday no reply all day. Started working then with Shawn on Monday 05/17/2021 we advised he would get back to us by the end of the day. Texted Shawn at the end of the day 05/17/2021 at 5:30 a few hours before they close, NOTHING. Texted Shawn the following day 05/18/2021 to check in with him I get a reply stating that I'm on his case and he's refunding my deposit I made. ALL BECAUSE OF LACK OF COMMUNICATION with him. On top of that they don't want to send you or tell you how much the car is because they charge you more for it. There are million of dealerships and million of cars out there with great customer service and that don't lie to you or hide anything from you I promise you NOT worth the time or effort and not worth your money. If you do business make sure you get a copy and a breakdown of the price of the car. read more

No haggling, considerate of my time, and honest: I had the best possible experience purchasing this car! My parents bought a car a week earlier at a different car dealership and it was such a stressful process. Shawn was very considerate of my time, made sure I was pre-qualified and helped expedite the process. Tips (Shawn helped me prepare by doing the following): -Set an appointment -Input credit card information online (for your cosigner as well) - Make sure you have debit card or cashier's check for down-payment If you want to skip the stress and hassle that comes with going to large dealership, this is the spot for you. read more

OC Auto Guys - Bought my first car! Thanks Shawn! - Used Car Dealers Near Me - Costa Mesa, California

Purchased a Mercedes with a warranty less than two years ago. Took the car in to be serviced at our local Mercedes dealership. I provided them with all the warranty info and was told the service wasn't covered by the warranty. This company is a total scam. Good luck to you if you purchase a car from them. read more

Great service! We purchased a 2008 BMW 5-Series. Very responsive from the first call. Went over all the paperwork in detail. Great value for the price! Omar was fantastic (and Ben)! read more

I've been looking for a new car but unsure of which kind would be best for me and i went to car max but left feeling more confused . I heard of this place and the help and service here was so helpful . Gabe, Shawn, and Omar let drive the cars and gave me solid advice for what i needed and didn't try to oversell me at all . Would recommend to everyone . read more

Rush was my salesman; showed me cars from on-site property, and off-site; not too aggressive; very explanatory; made it a very enjoyable experience. One disappointment, the vehicle had only one key read more

If I could give 6 stars I would! Shawn went above and beyond in helping me find a new car! He has the best customer service. He is an honest person and made my car buying experience so easy. If you're thinking of purchasing a new vehicle, Shawn at OC Auto Guys is the place to go! I'm one happy girl! read more

Omar was the best salesman I have ever met. I am grateful to have him help me pick a car with my family. Not only was he patient but he was so polite and professional I would so recommend to family and friends who are trying to look for a car but are not too sure where to start. THANK YOU OMAR read more

This place is full of scammers . Don't fall for their lies they sold me a defective car and the warranty that I spent around 5k on isn't paying for it and Shawn doesn't answer my phone calls. I think he pocketed the "warranty " money. I'm taking them to court read more

Best experience ever! Victor and Shawn are a great team. They made this car buying experience enjoyable and seamless. They were very easy going and honest. Beautiful selection of cars, priced to sell. No gouging here or stereotypical car salesmen dynamic. Would recommend them to anyone including family. Thank you Victor for you easy going approach and for taking the time to explain the process. Truly top notch business these gentlemen are running! read more

Shawn turned a bad experience into a good experience. He fixed an issue with my tire and delivered my car after getting it cleaned. I will check his listings first the next time I am used car shopping. read more

In late 2020 I bought a 328i coupe from these guys, and now thinking back on the whole interaction, I realized how shady these guys are/ were and how lucky I got. So from the start, we go to check out the car and it is beautiful just pristine and was sold to me as an "m package" while it was just the sport package no big deal just a little misleading. I am almost immediately convinced and I think Shawn was my dude that day who had me go on a "test drive" which was just a 3 minute drive to their separate office to do paperwork where he rode shotgun. No highway driving or anything over 35mph. I'm 19 at the time and didn't think much of it. So papers signed and I drive back to Bakersfield. Car runs great. 2 weeks later, VANOS timing bolts shear off the cams and fall into the engine, really bad noise, check engine light. I ask Shawn to help me out with the insurance claim and that's when I'm told I have to drive 1000 miles. Which is also the legal distance you'd have to drive before they can wipe their hands from any lemon law scam trouble. I know my fair share about cars at the time, I wasn't a complete idiot and I say no, I read into the contract its effective immediately. So I call insurance, they say nope not covered. (they don't cover anything, the insurance is a price hiker for dealer markup). Repair looks like about 2,700 dollars. Yikes! So this is where the dudes get to keep 2 stars. I ask for a cancellation and pro rata return on the insurance. It got transferred from the insurance company to the Bank to the dealer and via Venmo or some dumb money sharing app back to me. Which I was surprised, he did send me the money for the insurance cancellation. Now I got lucky because this car was the California SULEV model which had a 15 year 150,000 mile warranty on the cam shafts and all related sensors. pretty much everything on the car because its a super low emissions vehicle. So Bakersfield BMW hooked me up, Jim Linedecker got everything approved under warranty and I didn't pay a dime except for some extra work I requested. I mean that's also not something you can just know about and try to cover up until it screws over the buyer so I'm giving them the benefit of the doubt here, cant really saw dust and egg yolk broken variable valve timing cams. So now its 2024, and its been the best car I've owned of 5 at 165k miles now (bought at like 95k (I know, I know). No thanks to these dudes. But yeah, if it weren't for good hearted people who know their stuff (bako bmw), I'd have been severely screwed financially super early into my adult life. So if you read this novel, the take away is its probably not smart to buy used european cars from small dealerships like this. But gambling is fun and you cant win if you don't play lmao. read more

We have been looking for a FJ Cruiser for a really long time & found our perfect car here. Everyone was so helpful and super friendly. All our questions were answered, we were taken on a long test drive and they gave us all the time we needed before we made the final decision to purchase. 100% recommend for your next car purchase. They are honest about all the details of the car you are looking for and will work with you. They also were great about recommending the best food locations in the area, since we drove from far to make an amazing deal. read more

By far best dealer/sales rep in Orange County! I had to buy new car fast bc I was in bad accident. I seen an ad online and jumped on the opportunity right away! Shawn/ Matt. These guys are by far the best, honest, most sincere dealers I've come by! They promised me they would repair the cracked windshield and I brought it over few days after driving off with the car and they Stuck to their word and fixed it! TRUST ME... YOU WONT BE DISAPPOINTED WORKING WITH THIS COMPANY! read more

OC Auto Guys - Love my new Car! - Used Car Dealers Near Me - Costa Mesa, California

Thank you so much! Loving my new ride, pleasure working with you! At first I came for a different car but this Honda really suits me and the features don't compare to the other cars I've seen, defiantly a great buy. read more

OC Auto Guys - Thank you so much for all your help, my new car drives so well, I'm loving it feels great every time I am in it! Pleasure working with you! - Used Car Dealers Near Me - Costa Mesa, California

This company is extremely unprofessional. We made plans to meet them at 11 o'clock. We drove all the way to their location and once we got there we were informed that the car had been sold earlier. We were then told they had other cars available. Bait and Switch???? read more

We just bought a car from Shawn and Omar and it was such a great experience!! From the initial introduction on the phone to the signing the paperwork In end, Shawn and Omar were professional, personable, and very well prepared. We felt that they had our happiness in mind and we are so thankful to them. We highly recommend going to them as they are the BEST guys out there if you want to buy a car. read more

These guys are the best!! I live in West Hollywood and drove down to look at the 750Li. I was super impressed when I saw the car. It was everything I wanted and more. They helped me finance the car which was great since I am new in the country and trying to improve my credit. They great a showroom with a lot of nice cars! You need to check them out!! read more