For the money, i must say this is not the value i have expected or experienced from other shops…read more First, my daughter's appt was at 11 and she didn't get in the chair until 11:41. Next, my daughter has half her head shaved so $200 for half a head of boho braids seems steep. Next, the braider didn't have any of the hair prepped and had to keep stopping to do that. Then, she was slow as molasses while braiding. After my sister came in and complained about the slowness, after 3 hours...the braider/owner said her niece would come in and braid faster. Mind you, these were not small braids, pretty medium size. At this point, i said, lemme just sit in there and watch progress bc there most definitely are some lallygagging shenanigans going on. Meanwhile, i got many concerning confused looks from the braiding congregation as to why i was sitting there. So naturally i looked right back with the same concerned energy. They looking at me, im looking at them...we looking at each other...but only one of us is a paying customer and only one of us doesn't understand the language being spoken (Me). But we clearly understood each other when a 2nd braider got up to help expedite the process...but then, they ran out of hair and as yet ANOTHER braider has been added to the mix, she dropped hair on the floor and thought she was going to put it in my child's hair. I had to loudly let her know she would NOT be putting floor hair on my child for $200. Finally, they had the door opened on an extremely humid day bc they didn't want to put on the air conditioning. Now imagine sitting there for HOURS with no breeze, 100% humidity, and a lady in the corner clearing her sinuses every 10 mins. Lastly, as i sit in their shop writing this review, waiting to press send as we walk out....NO, I vehemently DO NOT recommend this place at all. We were just in town for the week and what a misstep this was. The braids are decent but my Gawd, the process and service will leave the absolute WORST impression. Save your sanity and go somewhere else, anywhere else. It's just not worth it...trust me.

Top quality hair salon did a great job on my lock re-twist I get so many compliments. Definitely…read morebook an appointment today. Tell her Cnyce sent you.

I loooooove my braids!!! Christina is incredibly talented and went above and beyond to make sure my…read morecornrows came out perfect. I can't wait to do my next braids with her.

Received a response requesting details and to send the info via text to make an appointment. After…read moresending my request never received any response. Even if there was no available appointment common courtesy would dictate at least acknowledgment and a response.

So, I requested long Spring twists, or small passion twists and overall my hair looks nice. The…read moreservice took 6 hours. There was one lady that worked in the front of my hair by herself and one lady did the back of my hair by herself. I understand that the style took a long time because of the length and size I requested, plus they were a bit understaffed. I have a few "gripes." When I drove away one of the twists in the front slipped out. I could have turned the car around but after sitting for 6 hours, I was over it. I reattached it myself. Also, two days later, some of my natural hair is sticking out of the twists in the back and I've been working my hair back into them when I see it. Additionally my hair is parted into a small grid in the front and I have some pretty large parts in the back. Don't get me wrong, I get it, but in think my hair would look weird if I tried to put it in a half up half down style. Overall, the hair doesn't look bad I'm just not sure how long it's going to last. If you're in a pinch and need braids, maybe risk it. I might suck it up and drive to Houston next time.

I honestly hate having to leave a negative review because I'm generally not someone who complains…read morepublicly, but I feel obligated to share my experience so others can make an informed decision. I recently paid nearly $300 for braids at this salon after discussing several protective style options with the staff, including braids, kinky twists, and others. Before selecting a style and even sitting down for the service, I explained that my main goal was to choose something that would look neat, hold properly, and last through my August vacation without needing to be redone beforehand. I have very soft, fine-textured hair and shorter hair length, which was clearly visible during my consultation and in the photos attached, so I relied heavily on their professional guidance regarding what style would work best for my hair type, hair length, and long-term goals. The braider who worked on me was the woman seated in the very first chair on the left when entering the braiding area. She is a shorter, heavyset woman with a limp. I mention this simply so other customers know which stylist performed my service. Before the service began, I specifically asked multiple times whether this style would realistically work well for my hair type and length and continue looking good over time because I genuinely did not know what to expect. I trusted the salon's expertise when I was reassured that this style would achieve the long-lasting result I was looking for. I did not leave the salon initially feeling dissatisfied. However, the next day I noticed one braid in the front that already appeared frayed and frizzy. Once I saw that, I started looking more closely throughout the rest of the style and began noticing additional areas with frizzing, fraying, hair sticking out, and sections that already looked worn and untidy in less than 24 hours. To be clear, the issue was not that the braids were loose. In fact, they were extremely tight. That is part of why the amount of frizzing and fraying the very next day was so concerning to me. When I returned to the salon the following day, I pointed out numerous braids that I felt needed to be corrected. While they did attempt to address my concerns, the solution honestly felt more like a quick band-aid fix than a true resolution. The stylist already had another customer in her chair, and it was very clear the goal was simply to smooth over a few visible areas quickly rather than properly correcting the overall quality concerns I was expressing. What frustrated me most was that each time I pointed out additional problem areas, I was repeatedly told that my hair type and length were the issue. However, if my hair type or length were truly not suitable for achieving a neat, long-lasting result with this style, that should have been communicated honestly before the service was performed -- not after I had already paid nearly $300 and problems were already appearing within a day. The biggest reason I'm writing this review is because I want people to understand how unhappy I ultimately became with the final result. This was not someone looking for a discount or refund while continuing to wear the style. I was so disappointed after seeing the condition of the braids that I completely removed the hair myself almost immediately afterward. One of the salon assistants even helped me remove it because they could clearly see how upset and dissatisfied I was. I think they were genuinely shocked that I was willing to take out a style I had just spent nearly $300 on, but that alone should show the level of disappointment I felt with the overall outcome. I simply wish there had been more honesty, better quality control, and a more genuine effort to properly resolve the concerns I raised.

My first experience with Leah was good for a highlight. I went in yesterday for a hair cut. I…read moreshowed Leah the attached pictures of the bob I wanted which I've had in the past. I ended up with a significantly shorter cut that was so thinned out I feel like I have so much disconnection in my hair. The back is so short in parts that I can hardly grab it with my fingers, let alone straighten it. I also have naturally curly hair so I can only imagine the nightmare of how I'm going to deal with those pieces once wet and styling until they're long enough to deal with. I also want to preface, my hair was well past my shoulders, very health and had no face framing or short layers when I walked in so it should have been pretty straightforward. I was shocked when I left the salon yesterday and even more shocked at the lack of accountability in Leah's response in the attached text. I feel like I spent almost $100 to get my hair butchered while also ending up as an emotional dumping ground throughout the entire appointment.

Clean, sophisticated, and inviting are only the beginning positive attributes of West!…read more BACKSTORY: I moved here from Portland, Oregon, several months ago, my long hair that I've had for a number of years, in tow. As my concerns about handling the heat and humidity increased this last month, I was nervous about finding a hairstylist having had some bad experiences and cuts (probably one of the reasons my hair grew so long anyway). I did some research and found West salon, conveniently located for me and well reviewed, I decided to give it a try! SO glad I did! Even when I called and asked umpteen questions, Shirley was super helpful and understanding about my concerns about cutting off my long hair. Hope was my stylist! She was fantastic! She listened. She asked questions. She was concerned about lopping off my long tresses because she cared about my beautiful hair, but did anyway, and in the end, I got the most fantastic cut I've ever had! I'm transformed and completely in love (and a heck of a lot cooler) with my new cut.

Olga has been my hair stylist, along with my daughter's sylist since she was 2, and she is 13 now…read more We have been going to her for over 10 years, following her from her old location. Olga has never been rude to us and has always been very helpful. She knows how I love for my hair to be styled along with dealing very well with the number of cowlicks my daughter has. Most people leave my daughter's hair uneven. I live south and will always drive north so Olga can do our hair. The ladies at Masarac have always been very polite and quick to take a last minute appointment. As long as I have called to advise them I may be late, they have always made arrangements for me. My mom and sister now go to her and I will always recommend this place to people that ask.

Whatever your style is, it can be styled here. Been following my hair designer around for year's…read more Go David! Landed at Masarac recently and this little place is cool. Right across from Central Mkt. W/parking in rear. Don't miss it for a cut or if your looking for a new do.

Y'all! This was my very first Drybar experience, all thanks to my daughter :) She booked our…read moreappointment today because she is a regular and goes almost every week to her dry bar in Denver. So I was excited when she invited me today! And now I am hooked. When we arrived the reception area was a little busy but I was greeted within a few minutes and the receptionist were super friendly. I waited about 12 minutes for my stylist to come get me from the waiting area. We started off with my hair being brushed and then we went to the washing bay where my stylist washed my hair and massaged my scalp. It felt so good!!! You can do an add-on, 15-minute massage, but you need to book that when you make the reservation. When she was done washing we went to the dry bar area and my stylist brought me a water and a small glass of champagne Your stylist will then style your hair based on the signature style you most like. I did a combination of Cosmo in Southern comfort. It looks so nice!! She did exactly what I asked for . I cannot wait to go back. I just wish there was a location closer to Georgetown. That's definitely a franchise investment opportunity. But until then, I will be making some frequent trips to the domain.

If you want to feel fiercely festive book a holiday blow out with the AMAzing Ana (can't miss her…read morewith her cute pink hair!). Ana gives an incredible wash and a meticulous blow dry and style. I wanted the classic big blow out with bouncy curls and boy did Ana deliver! Ana is sweet, down to earth, and seriously talented!! She makes the entire experience a remarkably relaxing vibe! Make your Christmas Merry and give dry bar a jingle! Ana is definitely on the nice list!!

Great service and a fantastic blowout that's really holding without hairspray. I did get the anti…read morefrizz treatment and it's a game changer for summer heat and insane humidity! Will use them again when I'm in town.

I booked my first-ever blowout as a way to treat myself after a few stressful weeks at work. I had…read morerecently cut my hair to a length I'm still getting used to styling, so I was really looking forward to being pampered and learning a few style tips in the process. I booked online and even added the deep conditioning treatment and head massage because I wanted the full experience. Unfortunately, the experience fell well short of my expectations. When I arrived, there was no greeting or welcome, just someone eventually looking up to check me in. The waiting benches were also surprisingly uncomfortable, with the window ledges digging into my back. Once I was taken back, there was almost no communication. No "Is this your first time here?", no explanation of the process, no confirmation of the services I'd booked, and not even a quick check that the water temperature was comfortable. I also wasn't turned toward the mirror during the service, so I couldn't even see what was being done. The salon was unusually quiet overall, with very little interaction between stylists and clients, which made the atmosphere feel a bit impersonal. To make matters worse, my stylist realized only at checkout that she had forgotten to perform both of the add-on services I had paid for. She did issue me a credit after speaking with her manager, but since I had booked those services specifically for that visit, a future credit didn't really make up for the missed experience. The blowout itself was perfectly fine, but that's only part of why people book appointments like this. Most people can dry their own hair at home; the value is in feeling cared for, relaxed, and a little spoiled. I walked in excited for a special treat after a difficult few weeks and walked out feeling more disappointed than refreshed.

Overall a great experience on a budget. The space is bright, clean, and friendly. The staff is…read morewelcoming, and there's usually not a wait for more than ten minutes. The prices are excellent if you're saving on hair cuts. I go here between haircuts at pricier salons to maintain a short and healthy hair style. The staff are able to work with curly dos.

Said hair cut was $29. Then came out to $35 because they used a clipper guard shorter then a 1 …read more That's absolutely insane . And had to correct haircut . For $35 just go to a barber shop . This was not ok , I feel like I got scammed