It doesn't look like much from outside--or in. And you think you may just get a standard, sort of…read moremechanical massage then be on your way. But this place is amazing. I have now been twice, first time with Amy and now with Tina and both massages rank up there with among the best I have ever received. I need to find a way to get here every month because I feel a tremendous difference. So great that it is close by where I live and just a quick walk over. Nice thing is that I can just walk in and there is someone there to treat me. So recommend people take the time and give this place a shot...very good.

I used to come here for years. The massages were awesome and it just a hospitable place overall…read more The owner was friendly and accommodating. However, it's under new management, so the prices are higher and they push too much for longer massages. The lady who massaged me was nice, but spent too much time on my back. Her English was not good, so it was frustrating to communicate with her. I asked for 30 minutes and before my massage was over, the owner opens the curtain. Mind you, I am face down and still nude under the sheets. My female masseuse walked away while the male owner was persistent in pushing for an hour. He told me $60 for an hour or to end my session now. I said, "You need to have your prices upfront because that's not what your masseuse told me. Also, you're pressuring me to make a choice now while I'm naked. This is very uncomfortable for me and super inappropriate." He semi laughed and started to come over to finish the massage and I said, "No, don't touch me." Then when I went to pay, I gave her $50 (I did 30 mins for $40. When I told her to give me change, she bluntly asked, "how much do you want to tip me?" That's unprofessional. You're supposed to give me my change and then wait for your tip. It's like she got upset I didn't give her the whole $50 after that rude interaction with her manager. I left very unhappy and will never go back.

DO YOUR SELF A BIG FAVOR AND DO NOT GO THERE! i was attacked…read morein their place and now i have a hand fracture because they failed to lock the entrance door while there is only curtain dividers and no receptionist in front to monitor who is entering , you are very vulnerable to all dangers while laying down half naked on their massage table, anyone can walk in , steal your valuables, belongings and attack you, shoot you or stub you in this place! i was luck i had only a fracture and you may not be that lucky!!! i reported it to police, but the workers did not report it , while i was getting attacked i was calling 911 but the workers were on the phone with someone else probably their boss instead of calling the police! DO NOT GO THERE AND BE SORRY LIKE ME!

This place was amazing! Don't let the prices fool you. If you're looking for a good, relaxing…read moremassage this is the place to go. Everyone is incredibly kind. And, I was able to get in an hour after I called. Definitely the place to go if you care more about what you're getting out of your massage than some fancy establishment and spa. Incredibly professional and well priced! I will be going again soon!

Their massage was incredibly surprising and professional. The masseuses were very attentive, and…read morethe overall environment was beautiful. The price was also very reasonable. If you have muscle aches or stiffness, I highly recommend giving it a try.

Let's be real - Graceful Services is your typical hole-in-the-wall massage spot. It's pretty easy…read moreto miss this spot if you're just casually walking down the street, but if you find it, consider yourself lucky. BEWARE - If you're looking for a luxurious massage spot with a spa-Iike look and feel, and top of the line customer service, don't waste your time coming here. This place is a no frills establishment. Having said that, this place definitely meets your massage and well-being needs, and their pricing is more than reasonable. You will definitely not find a place in East Midtown that will charge you a 60-minute massage for $55! Be aware though that all their price points are based on CASH payments only. Expect to pay a slight premium if you're using a credit card as your form of tender. The massage therapists are excellent. Worth every penny. They perform thorough work and use their hands and elbows to do more deeper tissue massages. Don't get scared if they climb on top of your massage bed! Massage rooms look a bit dingy, but again, if look and feel doesn't bother you, then you'll be fine coming here. Rooms are always clean. A couple of things to note - the place does lack customer service. Because the majority of the staff is of Chinese descent, I think the language barrier plays into their low quality customer service. Keep it strictly transactional. Their scheduling is very flexible though. Same day appointments are almost always possible. Also, I would recommend engaging in simple conversation with your massage therapist. They are willing to help, but would advise sticking to very simple language or point to the area of your body where you would like them to focus their attention on. I've been coming here for about 5 years now and up until now, I have been very satisfied every time. I would recommend this place to anyone who wants to get a very good massage for an extremely good price.

New favorite massage place in the area! About $5 cheaper than the rest and very good quality…read more Everything the lady did was very good. It was painful but in a great way. I often feel disappointed by the massages I have in LA but in NYC I don't think I've had a bad experience yet

I got two massages here. They were alright; there's not a lot of space and I was in a "room" with a…read morecurtain right in front of the front door. The massage itself was fine and I would have come back but both times I came they cut my time short. The first time the woman was like 15 mins and I just laid in the room waiting and then my massage ended 15 mins early. The second time it was over 10 mins early.

They are amazing. I've been here several times to just get some tension out from my shoulders and…read morewhatever type of massage you choose, you'll be beaten to the point where you'll feel good. The place is clean, dark, and quiet. The only thing I don't care for is the smell of the oils they use but who am I to say. You'll knead to come here. ;)

$6 to Leave a Tip?! I really wanted to like this spa. It has…read moregreat reviews, a convenient location... what could go wrong? Well, apparently everything at the front desk. When I walked in, the receptionist just stared at me like I was interrupting her very important work of doing absolutely nothing. No "hi," no "welcome," not even a nod. Not the warmest start, but okay, I came for relaxation, not charm school. Thankfully, my massage therapist was a dream. I was ready to float out the door until I reached the front desk again. I told the receptionist I didn't have cash for a tip and asked if I could Venmo. Nope. Then came the kicker: you can use a credit card but there's a $6 flat fee. Not 6%. Six actual, American dollars. For a $20 tip, that's a 30% surcharge! For comparison, most businesses charge a modest 2-4% fee. This felt less like a tip and more like a penalty. Another woman checking out at the same time didn't have cash either and got the same spiel. She sighed, shrugged, and paid the fee too...misery loves company, I guess. To top it off, once I paid, the receptionist didn't even say thank you. She just grimaced. Bottom line: Fantastic massage, but the front desk vibe and tip gouging left a sour taste. I came in to relieve tension, not pick up more. Won't be back.

I was in town doing a lot of moving around and stumbled on this place. It's clean and quiet. I came…read morefor a 60 minute Swedish massage. Ended up choosing a 90 minute massage instead. The staff is really friendly and the massage was top tier. It was amazing! The best $100 I've spent in a long time. I will definitely be back

Lisa is great! I got the full body massage and she knew where I was most tight without having to…read moretell her. Will return and ask for her again.

The girls are AMAZING especially the way they touch you,they seem to find all the right pressure…read morepoints and tight muscles

I'm going back here the next time I'm in town. It was a really good experience. I'm used to getting…read moreAsian massage in LA county and I assumed the price would be more expensive here in Manhattan but when I saw a few places offering $55 for an hour I felt like I had to try it. Really glad I did! It was a painful massage but in the best possible way. It was like getting a massage in China. It hurt but every thing the guy was doing was with intention. Some of the places in LA are just being lazy just patting you down giving you half their attention or one time they just tried to flatten me like pizza dough. I consider that a waste of time and money. My masseuse was really searching for every knot and tried with a hefty amount of strength to work through it. It was exactly what I needed but I can imagine some people just not being able to take it. Imagine a knot being found in your back and then just someone shoving their elbow in it and hearing loud popping. It was sooooo therapeutic and I'm still sore a few days later but feeling so loose and without any real tension. It's like a weight is lifted all my shoulders. Pretty sure you can ask for a lighter massage. I heard a guy next to me say 6 out of 10 so I'm sure lighter massages are available. Can't repeat this enough, I'm going back again!

So I've been to this place before. Last time was wonderful. The massage was thorough and well done…read more I don't mind the lack of privacy (the massage tables are separated by sheets), I also don't mind the lack of professionalism (no paperwork or questionnaire, just walk in and jump on a table), those aren't the problems I have. I went here this past Friday with my friend, we started 15 minutes apart. Here are my issues... During my massage she answered her phone twice, and texted twice, (so I was getting one handed massaged at times). Then she left me to see who was walking in on two separate occasions. So that was 6 interruptions while my timer was still going. She pulled my underwear all the way off without asking, which I don't mind in a more private setting but these sheets have some gaps so that was mildly uncomfortable. She then offered to do me for 15 more minutes, because my friend was still getting his for 15 minutes. I thought to myself "Hey that's perfect because I was interrupted so many times." But when I was done and getting dressed, still hadn't had an entire minute to change, no shirt or shoes on yet, she the pulled the curtain open, huffed and puffed, gave me a nasty look and said, "I'm busy!" and started changing the table. So in other words, "Hurry up." So now I'm pissed because the whole situation was ridiculous, I go to pay, and she charged me an extra 20 minutes. I told her she offered the 15 minutes so I'm not getting charged. She refused to take it back and acted as if I was ridiculous for thinking otherwise. Then I tip her (generously) 20% on the original price I was supposed to pay. She then got mad at me and said "I worked hard for you!" I told her "You were on he phone and I was interrupted multiple times, then charged for a service I didn't ask for." She yelled at me, so I walked out. My friend was also given a hard time for his tipping amount and his experience was equally as frustrating. I loved this place before which is what kept me coming back. Now, I will never go again. Like I said the environment doesn't bother me (which is run down and trashy), but the lack of customer service is what is deterring me in the future.

A few of the rally bad reviews do no sound like thy are describing this place, which has door…read morecurtains, but they are little fairly "private" rooms.