Food was flavorful and fresh. The employees were really friendly and went above and beyond to make…read moresure we had a great experience. Bathrooms and dining room were clean.

We've been here several times always had an issue. Missing items we've paid for. Small portions. No…read morecommunication when they're out of things and you go through the drive thru lane. One kids meal didn't have lettuce. When we figured it out and I went back up there to I asked where the lettuce was they said they didn't have any because they ran out. DO NOT EAT HERE just terrible.

These ppl get it right. Food is good, though service a bit slow because of demand, but they are…read morevery polite. Restaurant and bathrooms are clean and well cared for.

Their food is rly good. Their workers are very well trained and sweet. And the whole vibe of…read moreCulver's is amazing.

Waited in the drive thru for 42 minutes. No way to get out without jumping a curb. I thought…read moreBurger king was slow. Last trip to this taco bell.

They can't cut a quesadilla everything else is fine but 3 quesadillas not cut at all is not cool…read more if they learn how to slice triangles they have 5 star potential

Food was golden drinks were bomb! Service was good…read more Pork sandwich was super good. Tables were a little dirty but they were pretty busy.

Absolute phenomenal French Dip! I could write all day about the deliciousness that was the French…read moreDip. In all honesty I wanted another one . The only complaints I have are two. My pickle was wimpy but the man gave me one on my way out. 2. The soda tasted "off".

I had a very disappointing experience at the Rockford Subway. My order wasn't made according to the…read moreinstructions, even though everything was clearly entered when it was placed. Instead of offering a simple solution, I was told I had to drive all the way back to the store with the sandwiches just to get a refund. After making the trip back, I was left waiting even longer while they handled the refund. I placed my order at 6:40 PM, and by 7:46 PM I still hadn't eaten anything since 12:00 PM. The entire experience was frustrating, inconvenient, and a waste of my time. To make matters worse, after I specifically requested a refund, they offered to remake my sandwich instead. I had already explained that I wanted my money back, not another sandwich. I was also told over the phone that I could only receive a refund if I brought the sandwiches back to the store. The manager also told me over the phone that the employees couldn't void the transaction because there wasn't a manager there to do it. That raises serious concerns about how the store is being operated if employees are left without someone authorized to handle customer issues or refunds. Mistakes happen, but the way this situation was handled showed very little concern for the customer's time or experience. I left hungry, frustrated, and feeling like my time wasn't valued. I hope management improves its customer service and ensures employees have the support and authority needed to resolve issues promptly.

I have no complaints about this Subway. Love the drive through option! It does take a little longer…read moreto order via drive thru at a Subway compared to another fast food franchise, but you are custom ordering a sub. Customer service is always acceptable - not bad not outstanding. I have never waited a crazy long time, my sub was always made within a reasonable amount of time, and I've never had a mix-up. I don't believe I have ever been inside, so I can't speak for cleanliness or anything like that. This is my go-to Subway, thought!

We came later in the day, so they were out of quite a few menu items, which was a little…read moredisappointing. Thankfully, we still found something tasty, and the beer was excellent. The outdoor area is fantastic--tons of space for kids to run around and play while everyone else relaxes. We'd definitely come back, just a little earlier next time!

We love going to Rockford and stopped here for dinner and drinks…read more Every time we come here we love the outside area. It's really the reason we come back. We've come twice now where the service is just missing that extra care. We had miscommunication on the food we wanted. Which I might add the bowl of mac and cheese brought to me was so small for $13. Originally I was going to get the mac & cheese, but after talking to the waiter, I said actually I'd rather have the pulled pork sandwich with the aïoli on the side. He said OK sounds good but the mac & cheese still came out and that's how I saw the portion size for $13 which is crazy. I was confused because I thought I ordered the pulled pork sandwich and they were great and they immediately got that out to me like five minutes later however, in the five minutes, they brought it to me. The bun was literally deteriorating and soggy like I dunked it in a water cup. I couldn't even enjoy most of it and just had to use a fork for the pork- which did taste good! Overall, truly, the outdoor patio with a beer and the live music is an amazing feature, but I think we've just agreed that maybe this isn't where we eat. Not to mention, we both used the bathroom and both almost walked out and vomited because the smell and discussed in there was just horrible and neither one of us wanted to use them. They're like so close to having it right and I really hope the next time we come back, our minds are changed.

A small place with big ideas. This place reminds me of the old timey stops along the interstate. I…read moremet the owner while I was there and was impressed. He truly cares for the product he puts out. I ordered the Triple Burger Meal ($12). This was a very good burger. In an apples to apples comparison it's top notch. This is a fast food burger. The amazing part is it's much better than the chains and a better value. The meat tastes high quality and is actually juicy. The fries are delicious. The service is impeccable and friendly also. Overall for what it is, a 5 star review. If I was comparing to a sit down restaurant it would be lower, but I like to rate based on what it is. A top notch, fast food burger at a good value. Would I return? Absolutely. I don't know why the M even does business in Rockford.

I keep coming back! This is by far my favorite burger spot! The restaurant is located in downtown…read moreRockford. There is only street parking or you can find a public parking area and walk to the restaurant. The place is small and most people take it to go. They have some high top seats, a table with bench seats, and a few half booths. You order and pay at the counter. They have a small menu but lots of topping options! They write your order on a bag and pass it on to the cooks. The patty's are thin but the flavor is great. They also offer chicken strips which are always nice and crispy! I ordered a single cheeseburger with just lettuce, onion, mayo this time! If you are looking for a quick bite this is the place to go! And the service is great!

The McDonald's itself is pretty average McDonald's, but we just had the sweetest interactions with…read morethe workers, specifically one we figured out is named Shannon! She is the sweetest, excellent service and checking in and seeing if we were doing okay and if we needed anything else. Literally the sweetest smile too.

Rude customer service. Didn't even answer a question. We'll go to Burger King. No problemread more

Very disappointed with the lack of support for young baseball players at the Meijer Sports Complex…read more When I explained to Manager Maddy that we pre-ordered to make sure our son could eat between games, she showed no understanding or compassion. Despite all the signs around the complex promoting Jimmy John's, our experience was far from positive. We placed our order 30 minutes ahead, but were simply told we'd get a message when the food was ready. Maddy also made an inappropriate comment to her coworkers and ended the interaction with a sarcastic "Have a nice day" (twice), which was met with laughter from the staff. If you're looking for fast or friendly service, you might be better off using the drive-thru. As a small business owner myself, I can say this is not how customers should be treated.

Great sandwiches, great pickles, good prices. Oh, and they are freakishly fast! My favorite…read moresandwich is the Vito, plus mayonnaise! Give it a try.

I ordered for pickup and the order went smooth . I went in to pick up my pizza (which took only 15…read moreminutes) and it was great customer service. They spoke as soon as I walked in also . The Resturant was clean and the pizza was fresh and perfect . I will go again ! Everyone thought the pizza was good . We haven't been to a Pizza Hut in over a year . This surely changed our minds .

Theresa is an absolute rock star, as was Ashly the bartender. 5 star service, amazing pizza, beer…read moreon tap, spirits, and a great atmosphere. The staff is always friendly and accommodating, no one out pizza's The Hut!!