Literally my favorite Taco Bell location! They have the most friendly fast food employees I have…read moreever experienced. They are also smiling and so happy! They actually make me want to fill out the survey on the receipt when they ask me to do it to win something for their location. The food is always a better quality than some other locations I've been to and it's always hot. Never seems like it's been sitting for a while. I haven't gotten a wrong order from here either. The location looks newer and is a nice looking building and it nicely landscaped. They also get through the drive thru line very fast even when I consider it to be quite long.

Waited in the drive thru for 42 minutes. No way to get out without jumping a curb. I thought…read moreBurger king was slow. Last trip to this taco bell.

Absolute phenomenal French Dip! I could write all day about the deliciousness that was the French…read moreDip. In all honesty I wanted another one . The only complaints I have are two. My pickle was wimpy but the man gave me one on my way out. 2. The soda tasted "off".

Still the same review after 2 years, I wish they add sons vegan options or be able to make some.read more

I had a very disappointing experience at the Rockford Subway. My order wasn't made according to the…read moreinstructions, even though everything was clearly entered when it was placed. Instead of offering a simple solution, I was told I had to drive all the way back to the store with the sandwiches just to get a refund. After making the trip back, I was left waiting even longer while they handled the refund. I placed my order at 6:40 PM, and by 7:46 PM I still hadn't eaten anything since 12:00 PM. The entire experience was frustrating, inconvenient, and a waste of my time. To make matters worse, after I specifically requested a refund, they offered to remake my sandwich instead. I had already explained that I wanted my money back, not another sandwich. I was also told over the phone that I could only receive a refund if I brought the sandwiches back to the store. The manager also told me over the phone that the employees couldn't void the transaction because there wasn't a manager there to do it. That raises serious concerns about how the store is being operated if employees are left without someone authorized to handle customer issues or refunds. Mistakes happen, but the way this situation was handled showed very little concern for the customer's time or experience. I left hungry, frustrated, and feeling like my time wasn't valued. I hope management improves its customer service and ensures employees have the support and authority needed to resolve issues promptly.

I have no complaints about this Subway. Love the drive through option! It does take a little longer…read moreto order via drive thru at a Subway compared to another fast food franchise, but you are custom ordering a sub. Customer service is always acceptable - not bad not outstanding. I have never waited a crazy long time, my sub was always made within a reasonable amount of time, and I've never had a mix-up. I don't believe I have ever been inside, so I can't speak for cleanliness or anything like that. This is my go-to Subway, thought!

We ordered our subs ahead of time and our sandwiches were ready at the exact estimated time. Our…read moresandwiches were made very neatly and weren't a mess like some other shops. Bacon was extra crispy and the rosemary bread was amazing. We'd never been to this location and were very pleased. Jersey Mikes may be making their way to the front of the line for sub shops! We'll be back soon!

I am giving this review due to the amount of meat that these $20.00 subs lack, while the quality is…read moregreat the portions have definitely change, staff is always courteous, corporate these are not inexpensive subs. I have photos of my last purchase at this location. very disappointing.

one of the best burgers I had in my life and blue Powerade and the staff were super nice with…read moreamazing nature trails

We came later in the day, so they were out of quite a few menu items, which was a little…read moredisappointing. Thankfully, we still found something tasty, and the beer was excellent. The outdoor area is fantastic--tons of space for kids to run around and play while everyone else relaxes. We'd definitely come back, just a little earlier next time!

A small place with big ideas. This place reminds me of the old timey stops along the interstate. I…read moremet the owner while I was there and was impressed. He truly cares for the product he puts out. I ordered the Triple Burger Meal ($12). This was a very good burger. In an apples to apples comparison it's top notch. This is a fast food burger. The amazing part is it's much better than the chains and a better value. The meat tastes high quality and is actually juicy. The fries are delicious. The service is impeccable and friendly also. Overall for what it is, a 5 star review. If I was comparing to a sit down restaurant it would be lower, but I like to rate based on what it is. A top notch, fast food burger at a good value. Would I return? Absolutely. I don't know why the M even does business in Rockford.

Fast food done right! With friendly staff and service. Hands down best burgers around. Fresh…read moretopping choices along with choice of how many patties you're hungry for. Small but mighty menu choices!

The McDonald's itself is pretty average McDonald's, but we just had the sweetest interactions with…read morethe workers, specifically one we figured out is named Shannon! She is the sweetest, excellent service and checking in and seeing if we were doing okay and if we needed anything else. Literally the sweetest smile too.

Rude customer service. Didn't even answer a question. We'll go to Burger King. No problemread more

Very disappointed with the lack of support for young baseball players at the Meijer Sports Complex…read more When I explained to Manager Maddy that we pre-ordered to make sure our son could eat between games, she showed no understanding or compassion. Despite all the signs around the complex promoting Jimmy John's, our experience was far from positive. We placed our order 30 minutes ahead, but were simply told we'd get a message when the food was ready. Maddy also made an inappropriate comment to her coworkers and ended the interaction with a sarcastic "Have a nice day" (twice), which was met with laughter from the staff. If you're looking for fast or friendly service, you might be better off using the drive-thru. As a small business owner myself, I can say this is not how customers should be treated.

Great sandwiches, great pickles, good prices. Oh, and they are freakishly fast! My favorite…read moresandwich is the Vito, plus mayonnaise! Give it a try.