I just have to say not all heroes wear capes but Ryan does. He served me a sandwich right before closing after I tried to get one across the street at Jimmy John's and they refuse to serve me and closed early. I'm pregnant and had a specific craving and I couldn't be more grateful that Ryan made me a sandwich 5 Star employee. Incredible customer service I know where I'll be getting my sandwiches for here on out! read more

This is the best JM! Friendly and helpful staff and great subs. The cheesesteak with portobello mushrooms is my fave.

I ordered Mike's Famous Philly for my husband and I to share. Let me start off by saying that the giant sandwiches here are massive!! Flavor wise, it's a solid sandwich that definitely hits the spot and I love that it is a warm sandwich. With that being said, $20 for any sandwich is steep which is why I'm knocking it a star. The store itself is no frills, but it is clean and the employees are friendly. There are seats to eat inside at, but most people took their food to go, myself included. This location is located in a strip mall with a decent amount of parking. read more

Jersey Mike's Subs - #17 Mike's Famous Philly - Sandwiches Near Me - Buena Park, California

Today's crew was amazing! They were so kind and accommodating. They work hard, make sure every order is done correctly, and truly make this spot great. read more

Whoever as managing the front and the gentleman who made my sandwich was so kind. Switching from subway to Jersey mikes (i didn't even eat my sandwich yet) read more

Walked in here and was greeted by A STAFF ONLY! Very quiet ambiance as well with empty chairs and tables, 4 workers were behind the counter doing nothing and only one of them greeted us. Ignored that at first but once we got into the ordering and process of assembling our sand-which there was no customer service involvement at all not even a, "What can I get for you today." Even worse once we started to go to get mikes way done there was no conversation and staff looked and talked like they didn't want to work there, in other locations I have been very pleased with customer interaction (even as simple as asking about your day) like the one in Cypress or their other location in Buena Park. Don't get me wrong Jersey mikes never disappoints but when it comes to service it lacks in THIS location. read more

A sandwich shop chain with simple ingredients and consistent flavor. Good for a quick lunch, on the go. The service is hit or miss depending on the customer volume. Parking gets pretty hectic during the lunch hour but there is more parking available behind the restaurant. read more

Just visited this location and had a very nice experience with the manager Ashanti. While making small talk I asked her if she was working hard and she informed me that she was the manager and she had to work hard to set an example do to being the manger so I shared a story with her letting her know that a quality of a good manager is to show the ones you manage a good work ethic and being in the food industry a positive and polite demeanor. So Jersey Mike you have a Great Manager in Ashanti. Looking forward to my next visit! read more

Jersey Mike's Subs - Sandwiches Near Me - Buena Park, California

The staff there was friendly and very accommodating. I had to change my online order and they were quick to do so. Thank you!

I order their catering boxes for company lunches and this location is always on point with having the order ready on time and done correctly. They provide all the extra condiments and have the Mike's Way oil/vinegar on the side. Everything is packaged beautifully and ready to eat so it makes my life easier when feeding 70 people. I appreciate all that they do and will continue to patronize this location because they rock. As for the food, Jersey Mike's is a cut above the rest of the sandwich chains. read more

Went into JERSEY MIKES 5974 Orangethorpe Ave., Buena Park, CA 90620 ordered one giant turkey MIKES Way with mayonnaise, mustard, onions, shredded lettuce, salt, pepper vinegar, turkey with provolone... Additionally, a regular TUNA both sandwiches on gluten-free bread got home no mustard no mayonnaise like three slices of turkey paper thin the TUNA was spread like a thin layer I called and spoke to the "assistant manager Areanne" She argued that she "made the sandwich herself and that wasn't the case." Me :"I'm explaining to you with the sand- which right in front of my face you are the individual that is on your phone and not paying attention to customers or your job. You gave your Word.Areanne, She also said that she would replace the sandwiches and remake them correctly. She just had to check with the general manager as were waiting and waiting it is now 9:15 PM. She did not call back nor are they answering the phone. I've called since 8:55 PM. Not cool when busy working and just needed to have a bite to eat . I tried several times to continue to call and I was unsuccessful. This assisted manager female did not give her name nor did she call back as she stated she would. Areanne unfortunately did not keep her. She supposedly is the assistant manager. I am not giving this location a star however you are not able to post unless you select a star read more

Jersey Mike's Subs - This is a receipt of our order - Sandwiches Near Me - Buena Park, California

Worst customer service I ever had EVER. No employee acknowledged me the whole time I was waiting over 20 minutes just to place my order. All employees workin so slow doing everything but assisting the customer. I saw employees refilling napkins and cutting cheese instead of helping the 10 customers waiting in line ! No hello or sorry about the wait or anything ! Unlesss you want to wait 30 minutes for shitty service and a sandwich I recommend not coming here read more

Consistency is crazy at some sub shop chains, but not at Jersey Mike's! Always get the best sub every time!

First time ordering from this location and was really excited because they have curbside pick up. Waited in my car for at least five minutes and ended up having to walk in to get my order. Wasn't even busy inside and had enough staff. Sandwich was pretty good, just bummer with the service. read more

A fresh out of the oven chocolate chip cookie delivered to my table made my day! Thank you!!!

#26, Bacon ranch chicken cheesesteak is better than Subway. Cancro Special is bland in comparison to the other sandwiches. I recommend Mike's Famous Philly, a cheesesteak with rosemary parmesan bread. If you prefer cold cuts, I recommend the club supreme (#9). With jalapeños and mushrooms, Big Kahuna cheesesteak is filling as well as spicy. read more

Everything as advertised. Fresh ingredients (although the bread was a little tough). They are a little more expensive than Subway, but worth it. Usually order the Italian. read more

I ordered subs for a group of 34 people this summer. The food was 15 mins later than I ordered so I'd order well ahead of time to be sure. Other than that, sandwiches were good for the price. read more

My sister and I ordered two sandwiches today, we noticed that the cashier lady had gloves on and went straight from the cashier (touching all moneys) to our sandwiches touching our food without changes her gloves. We thought we were wrong at first, and to give her the benefit of the doubt, we waited to see if she does the same with the next costumer. Yes she did it again, I think that is gross, very disgusting. Thank you for letting us complaint. This was at the location on Orangethorpe and Center point. read more

I have NEVER had a bad experience at this establishment. NEVER! The food it always fresh, well prepared with a smile, and all in all, I wouldn't eat anywhere else. The staff are always so pleasant and up beat. Thank you! The store is clean and smells so welcoming of fresh cooked meats and bread! I recently ran into some financial troubles at the location, but I was never frowned upon, made to feel embarrassed, or judged! Instead the staff went above and beyond to pull together and help my 10 year old son and me. THANK YOU! I cry as I write this because there are still good people in this world and I'm honored to have met them today! I will Pay This Forward!!! I am blessed! I highly recommend this Jersey Mike's!! Highly! Again, thank you!!! I cannot say it enough. read more

This place doesn't disappoint when it comes to the service and the food. Every time I go, they are friendly and food comes out great and correct, even for mobile orders and/or delivery. My only "eh" about it is its location's parking lot. If it's during rush hours, it'll be tough finding parking nearby, but there is parking. Even if you have to park behind the building. read more

Follow up review. My post on June 25, 2024. The store operations staff reached to rectify my experience. This is why I like Jersey Mike's, they offered to refund or replace the meal. A lot of fast paced stores with drive thru's don't care any more. Obviously Buena Park Jersey Mike's on Orangethorpe Ave is making a difference one sandwich at a time. I'll be heading back there for my next sub above crave on. read more

Focused on internet orders first always Not the customers that are there, right in front of them You will stand for 10 minutes watching them make internet orders and only THEN do they take YOUR walk in order The employee I spoke to told me the order they were making had 9 sandwiches and not being picked up for another 1/2 hour But they are told to work on those first- Walk-ins keep leaving and going to Chipotle instead read more

I understand this place is pretty popular and for the most part, my sandwich was ok. The bread was good and the chicken and vegetables were nice and fresh. The presentation and wrapping was good too, I think it was cute how they wrap the sandwich up. I think maybe next time I'll try the veggie and maybe my rating will go up. Or, maybe I'm just not a sandwich person. It was clean inside, service and friendliness was lacking though. Thank you read more

The last 2 times we ordered from this jersey mikes have been disappointing. The bread tasted stale and not enough dressing (mayo, oil) I side, tasted very dry so when I open the sandwich to add mayo, there was no mayo. Looks like they were in a hurry, both recent times. I am disappointed and will not be going back to this location. There's a reason why we prefer going to jersey mikes over subway, but the recent experiences will have me think twice. I feel the sandwiches are really overpriced. read more

sandwich was great but customer service from the whole team that was there was very blasé. They all looked like they were mad that i was even ordering read more

Love the fast order by phone and my food is ready to go when I get there. And in general the food is awesome. Never cared for subs before JM. Why would anyone still go to Subway read more

Big shout out to the crew working today. Around 2 pm I went in for a sandwich, there was a line with people ordering multiple sandwiches (apparently they don't know they can order ahead). Fortunately, the crew there today was on it! The young man cutting the meats had the best attitude and was proactive in taking orders as he was cutting meats, he was lining up the next customer. A total machine he was!! The rest of the crew was also very helpful and had a great attitude towards the job which in today's day and age is a breath of fresh air. Keep up the great work everyone! read more

Shout out to Areanne for amazing customer service-- incredibly helpful and kind taking/ making me & my husband's order today. We normally order subs but wanted to try a wrap instead. She offered great tips and options to help us. She also took attention to detail with our member rewards and recommended to use it for a free meal (or for next time). Our food was delicious, so thank you! Entire staff was also kind and friendly making the experience here much more pleasant. Orangethrope staff 5 stars. read more

Awesome service friendly faces. Thank you so much. I appreciate the hard work I know it's tough but thank you guys again read more

This place has great options for sandwiches. I usually get their Italian Sandwich which is your basic sandwich, when I'm feeling a cold sandwich. Their Chipotle Cheese Steak is amazing, 10/10, so good. If you like cheese stake sandwiches you would love this one. They add a chipotle sauce that makes it so great, it definitely gets messy and drips out but it worth the mess. Remember to unlock their coupon for a free cookie! read more

Jersey Mike's Subs - Sandwiches Near Me - Buena Park, California

The best sandwich I done ever tasted and it's so fresh and delirious I swear. When I used to be poor I always go to subway and order the foot long but now I hab a little muney I go to Mike's sub with my wife and we order the quality sandwich we like. On our anniversary we both order our own and add double of meet to celebrate for real and even add some avocado there for extra charge. I love the bread, fresh vegs and how they slice the thin ham/roast beef for you and top it off with that Mike's secret sauce (I don't even want to know honestly lol). I tried many sandwich places but Mike's SUB hands down is the TBE The Best Ever I have tasted. where more em coupons at! lol read more

The shop-made sauce that they sprinkled over the filling before wrapping it up is kind of too salty for me. I had a couple bites once outside the shop, I put the rest of sandwich in an air fryer to reheat a little bit after returning home, and found it tasted way better than just came out of the store counter. read more

I've been to this location for lunch 3 times now and all 3 time I've walked out. Not only did I walk out but every time 3 to 4 other customers walked out as well. The service sucks and the supervisor, if there is one working, never once acknowledged the customers who were waiting. However, one employee did and told us the reason no one in the store was being helped is because they make the phone/online orders first and then take care of the walk in customer. Lost my business and my company's business for good. read more

Always tasty sandwiches and the employees are very friendly. Restaurant very clean and great place to eat!

This is a big no for me. I asked for NO jalapeños in my Philly Cheese, yet it was packed with them so I couldn't enjoy it since it was hard to take them all out. On top of that, the workers are not eager to help you & seem caught up in their own thoughts. I definitely will not be back. read more

Jersey Mike's Subs - My Philly Cheese full of jalapeños that I asked them NOT to put - Sandwiches Near Me - Buena Park, California

Flawless App Pickup Order -Used Ibotta Giftcard 5% back! Oh yeah! We love Jersey Mike's. We moved to the other side of North OC last and were already having JM's withdrawals. This location was able to execute our in-app order flawlessly! We will be back. It was almost as excellent in flavor as the Orange location but the lettuce and bread were not quite as fresh. I was really happy to see the app now takes Ibotta Giftcards which were previously accepted in store only. This enabled me to get 5% back on my order. It's achieved by first filling out your order in the app to find out the total, then paying through Ibotta pay which debits your bank account and generates a gift card code which you use to pay via the Jersey Mike's app. Accordingly, I was able to pay hands free during the ongoing COVID-19 crisis. Thank you Jersey Mike's for the excellent sandwiches. They really lifted our spirits. We appreciate you being there for us. read more

Jersey Mike's Subs - Inside my #13 The Original Italian. This is about seven inches of tasty meaty goodness. - Sandwiches Near Me - Buena Park, California

Worst customer service I've ever had!!! I order on my app all the time and usually the sandwich is ready when I get there but today they weren't even making my sandwich when I got there. They kept saying to me it's not ready yet had me wait for 15 minutes longer. I could've got my sandwich faster if I ordered there. What's the use of using the app if I have to wait for 15 minutes to get my sandwich??? I was late to my meeting because of this!!! read more

No complaints. Food, service, cleanliness and location are all good for me and it's closer than the other one.

Prices are ridiculous! Two sandwich combos I paid over $24.00. I was not really impressed. For a sandwich,bag of chips and a fountain drink. The service here stinks. There are a bunch of young kids that act like their half baked.... read more

Jersey Mike's Subs - Receipt for 2 sandwich combos Geez, I could have ate at a restaurant for these prices.... - Sandwiches Near Me - Buena Park, California

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