I've been to a lot of Jersey Mike's locations across both North and South Carolina, and this one is hands down the best -- consistently. The crew is always friendly, the food is always on point, the bread is always soft, and the portions are always solid. I've never had anything less than an excellent experience here. Honestly, this location could teach a masterclass in how a store should be run. Today, Mr. Tyshawn Walker and Ms. Asanya Douglas provided outstanding service, and that's been true of every visit -- the entire team here is phenomenal. I'll even bypass other Jersey Mike's locations just to come to this one. If you're in the area, this is absolutely the spot you want for your meal. read more

Food is fine just rude staff and the bathroom was quite filthy you couldn't pay me to go back!!!

Stopped in around 1pm on 5/29 and had the best experience! The staff was extremely accommodating, my husband and I ordered off menu subs and the employees were more than happy to help us with them. They worked swiftly and even managed to have small talk while preparing our meals. Left with a smile on our faces! read more

Great food and great service at this location! Food is always amazing! Never had any issues!

Literally this location is blessed to have this crew. I mean the positive energy you receive from the employees as soon as walk in, the store is clean, the attention to detail while making your order. This will definitely be the location I frequent. I wish that knew their names today because literally they all were great. read more

the food is fine but I literally DREAD having to come in here. Every. single. employee. has an attitude. managers are even rude. nobody smiles everyone acts like when you order causing them the biggest inconvenience for even walking in and when you tell them what you want they roll their eyes like you signed up for this job. I really love Jersey Mike's, but I've always had such a disappointing experience and it's only this location and I've lived here for two years. I quit coming to see if it will get better and it has not read more

Tyshawn and Unique did a great job. The best customers service I've had a t a Jersey Mike's

Unique Brown and Tyshawn Walker were amazing. Even though I came in right as they were about to close, they were incredibly friendly and maintained the best attitude. Shout-out to both of them for outstanding customer service! read more

The girls working were kind and courteous to everyone that came in. The store was super clean. The overall experience was enjoyable.

Great sub! Great service! Great Experience! Only 8 miles from CLT airport - delayed so hanging out here read more

Jersey Mike's Subs - Fast Food Near Me - Charlotte, North Carolina

Food was awesome and the people were prompt and pleasant I was in and out no issues ... keep up the good work guys! read more

Jersey Mike's Subs - Mini #9 mikes way - Fast Food Near Me - Charlotte, North Carolina

Great service! They make a point to remember what you like and call it out to you. Very pleasant when you walk in and make sure you know about your points read more

My daughter is visiting from a place where they do not have Jersey Mike's and so she made a special request. Easy enough, this restaurant is clean and bright and has plenty of parking, as it's one of the out-buildings from the nearby Harris Teeter. Inside, the same JM menu and setup. We ordered our sandwiches "Mike's Way" which comes with lettuce and tomato and salt and pepper and oil and vinegar. It gets a little messy but it's tasty. They have a soda fountain and a selection of chips. read more

Jersey Mike's Subs - Jersey Mike's on Berewick in Charlotte - Fast Food Near Me - Charlotte, North Carolina

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This is the best Jersey Mikes to go to. They are the fastest, most efficient and friendliest staff I've ever seen in a Jersey Mikes. I highly recommend!!! read more

Jersey Mike's. Best sandwiches around. A bit expensive, but maybe it's worth it I hope. read more

Jersey Mike's Subs - Giant club - Fast Food Near Me - Charlotte, North Carolina

You know what you're getting with Jersey Mike's food, but the difference here was the customer service. Maybe I have low expectations for a fast food sub shop service. However, people here are so friendly and engaging. Genuinely having a good time among themselves and their customers! read more

I came in 11 mins before closing. Obviously they were irritated and threw my sandwich together. The man made my food, "this all the bread I got. We not making any til the morning", understandable. I got the last half of a white bread, chicken had to be grilled, they rushed so bad it's still parts of it cold. Half of the chicken on the paper the other half on the bread. The woman rang me up, and had me on my way within 4 minutes. Locked the door behind me before 9p. I take partial fault in coming to fast food at closing time, the extra star is for not refusing to serve. Ha. read more

Jersey Mike's Subs - #44 Buffalo Chicken Cheese Steak - Fast Food Near Me - Charlotte, North Carolina

Always friendly staff and amazing sandwiches. I've never had a bad experience at any location. They must have a great training and hiring process. read more

No! Just no. Came here on a sunday around 11:45am. They weren't busy at all. We walked in and there were 3 workers and not one of them greeted us. We decided to get a giant sub and the guy starting our order really hates people. We got the club. The guy literally looked like he was falling asleep. I had to constantly repeat myself. He was annoyed with everything we were asking for on our sub. Finally, when we walked towards the end he started to ring us up. I noticed he didn't put bacon on our sub so I asked him if he put the bacon on there and he said he didn't know and opened our sub with his bare hands and saw he didn't put it on there so he puts the bacon on there. Doesn't even wash his hands and takes our money while switching from touching food to completing our transaction. No gloves or nothing. Gross. He rings us up and we had a coupon so we gave it to him. He doesn't ask if we want to eat here. Doesn't ask if we want drinks or anything else. Just rings up the sub. The total didn't seem right so we questioned him and he said he added the coupon on there. He hands us the card and receipt and just walks away. Rude af. We looked at the receipt and guess what....he didn't add the coupon on there. So I said something to him and he said he added it on there. I showed him the receipt and he gives us a refund for the difference. We were the only ones in there eating so it was quiet and we can hear everyone coming in. People start complaining about this same guy because he's so damn rude. This one family complains because he also didn't offer them any drinks. Another girl got mad because they didn't have her to go order and they were NOT in a rush to make it. But what killed me was this gentleman came in and ordered his sub and he go so fed with with the crappy service he says loudly "You aren't very enthusiastic today huh??" You know what the worker said? "I'm tired." Wtf. This is the WORST Jersey Mikes ever. I've been to several in charlotte and have never been treated so poorly. I do NOT recommend coming here unless you want to be treated like crap. Go to Harris Teeter and get a sub. read more

This is the best Jersey Mikes I have been to. Every time I go in the staff is very pleasant. Even if they are busy they still make it their business to speak and smile. Von, Tray, and Kahdja are such a pleasure!! read more

I visit JM at least once a month, not always the same location but this location (by the Charlotte outlet) is always consistently good! I just so happened to go to another location last night ordered the Big Kahuna and it was just OK but I had to get another today and went to this location.. OMG I took 2 bites and was so very happy I went again. We are quick to speak up when service or quality is less than satisfactory so I made sure to call the store (and spoke to the district manager?) to tell her GOOD JOB!! read more

Ordered a giant Philly cheesesteak from this location online and made sure it was specified to add Mayo I ordered on my way to work so when I received my order I was one way lol. Well I get to work believing my order was good low and behold my order was missing everything lol except meat and cheese lol it's funny but also sad. I just wanted what comes with order plus mayonnaise but seeing as that couldn't happen definitely will deter me from revisiting this location. read more

Completely irritated with this location. Regardless of how far in advance I order my pick up order is never ready. They definitely cater only to the people in the line at the store and do not pay any attention to online orders. After ordering 20 mins prior, showing up and waiting another 10 mins after my estimated ready time, and seeing 3 orders being made of people in the line I finally asked where my order was. They had not even pulled the ticket from the machine. The cashier told me they would begin to work on it. It took them another 10 mins to start and that's because I asked again. So 40 mins in store I finally got my call ahead order that I had ordered literally an hour before and I watched an entire line of folks get their food made while waiting. Not one apology, not a order of a discount or coupon, not even an offer for a drink. They have to do better!!! read more

Terrible Service! Multiple times. Today is my last time going here. I always have a takeout per there App. First they never us there pickup location in back. They leave the app orders behind the very rude cashier. She will only help if you ask her multiple times. She usually just ignores you until she is forced to help you. If she knows you personally then she helps you right then. I had a hot sub for my last one here and of course it is almost cold when I get out to my vehicle. I was there 4 minutes before App said to be there and it was already finished, but No One would help to pass out all the orders to go until 14 minutes past my pickup time. There were 7 to 8 people waiting for takeout that had been setting behind counter. I hope they didn't have hot subs also. What's bad is you can hardly get through to make a drink because of everyone waiting for orders that had been sitting there. read more

Incredibly rude service, brown lettuce, won't be back. Glad other options opened in the area.

This location is very slow at lunch. I've came several times and today was even early to beat the crowd and it was still extremely slow. This is in a location where it's convenient for lunch from my office but no one wants to spend 20 mins waiting on their sandwich from entry. Food is fresh, store is clean but extremely and consistently slow. read more

I love Jersey Mikes I always get a great fresh sandwich from here! They literally cut the meat right in front of you and I always get it Mikes way! only way to go!! Only 3 stars on this particular location because the staff on Sunday afternoon were not friendly. A smile goes along way! Other than that for sure would recommend this place never had a bad sandwich here! read more

Great location and service! And the food is always on point! One of my fave spots in the city, hands down!

We came in for lunch today and and the staff was beyond rude. I have never been treated so poorly in a restaurant before. They need major training in customer support and how to speak to people! read more

Came in today for a sub and kindly asked the woman making the subs to put her mask on. She refused and proceeded to complain. I left and will not return - they do not implement mask use at this location. read more

Best jersey mikes ive been 2 !!!! Great staff food was awesome , they even brought our food to our table and made a custom sub for my son above and beyond read more

I am a longtime regular atJersey Mike's for years and years and have just relocated from the New Jersey New York area. Let me tell you that this Jersey Mike's is nothing like those up North. Even though this is a brand new location, it wasn't real clean and then when I got home with my take out the roll was stale. It sucked because I ordered two Giants. Thinking the stale bread was an anomaly as was the end of the week and later at night, I came for a second time and had the exact same experience...stale bread! What are you doing here management! I won't go to this location again. read more

I really enjoy your subs and the service I get when I come to your restaurant. This review has to do with lack of management service and training. I came in to purchase $120.00 worth of gift cards today. The lady at the register said I have not been trained on how to do this. I will give her a little bit of credit as she did try and help assist me but she was not able to figure it out and just said I can't get it. Not a manager onsite for her to ask according to her so I left. Poor training and the other 2 workers also did not know how to process a gift card for purchase. That's a loss of $120. read more

It's hard to mess up a sub. Are they amazing in taste? No, but they're not disgusting, so I don't have a problem stopping by for a sub when the urge for one moves me. Their bread to me isn't the best, not a complaint but just my opinion. The staff is efficient and work well together. read more

I am always pleased with my food. They are just pricey which limits how often I go. The toppings are fresh and plentiful. I always have it "Mike's Way". The seasoning with the oil and vinegar set off my sandwich every time. The meat is freshly sliced too which means it won't be dry. read more

A fairly new store with friendly staff. I use the online ordering service which is pretty convenient and my food is always fresh tasting and prepared on time for pickup. Love this location! read more

I absolutely LOVE this establishment! I am a vegetarian and this staff always makes sure to get the cheese from the precut section as to avoid cross contamination with the meat slicer. It is very hard to find a sub place to take that request seriously. They even clean the counter, knife and change gloves to be sure none of my sub has touched meat. It may sound silly, but these guys have my business for as long as they are there! They are always super friendly too! Keep it up guys! read more

The staff seems to like each other & their jobs, which is always nice when running in to grab something to go. Visited three times & enjoyed the outcome each time. I usually order the buffalo chicken wrap on wheat. Excited that they opened so close to my house. Great job, Berewick Jersey Mike's! Keep it up. read more

Bring back the old owners. This sucks because it's convenient on the drive in. The workers joke too much and are not personal/ professional. Bad experience all the way around. read more

Only reviewing 3 stars because the women at the register had great customer service. The man taking the order was extremely rude . The women greeted me at the register and was talking to me so I went and spoke with her and started to order . The man taking orders yelled down to me oh no you gotta come over here. If he had greeted me when I walked up I would have no to order there. He then proceeded to yell at the man behind me saying he didn't say extra meat. For a customer who's never been here and doesn't know the process of ordering it was extremely unwelcoming. Again, the woman at the register was awesome ! read more