Got the classic #56 The Big Kahuna with Beef, grilled onions, peppers, mushrooms, jalapenos, and white American cheese. I like to add veggies to my order because The Big Kahuna doesn't have much veggies in it. I added the cabbage, tomatoes, and pickles. Such a good hot sandwich and the service was great. read more

The service here is above and beyond. After some unexpected expenses, my wife and I were trying to figure out where we could eat. We had Jersey Mike's Shore Points. Enough for a Giant Sub. It turns out, as of September 1st, Jersey Mikes Shore Points were having nationwide outages, and the system had trouble redeeming our points. My wife and I were really embarrassed, because we couldn't pay. The whole reason we went to Jersey Mikes was because we had a free sub. The staff recognized what was going on really quickly and helped us pay for our meal so that we could eat dinner for the night. Thanks Jersey Mikes. Thanks, specifically, to the staff of this Jersey Mikes. Your compassion and kindness really made a difference in our day, and helped us remember that people can be kind and helpful even when they aren't obligated to. We appreciate you guys. read more

I'm from Jersey and this is the only place that makes a hoagie close to what I grew up eating. My fav is the #13 on white, Mike's way, no tomato, extra onion & juice. Delicious and the company gives back to the community. read more

I can always count on JM's for fresh and tasty food at great prices. They don't just take your order and vanish into a hidden kitchen. Not only do they prepare your food in front of you, they make sure it has the ingredients you prefer. One important vibe for me is the employees appreciate their customers. It's had to explain. Maybe they always seem to smile and treat everyone with respect. I try going there whenever I'm on the neighborhood. read more

I come to this location often because it's near my home. However, the customer service is atrocious. They are extremely rude and have just bad attitudes. And then today, the woman had meat set to the side that I never saw her cut in front of me (and I was watching) and put it on my sandwich.... Won't be back. read more

Really wanted a Jersey Sandwich, this location either needs a really good manager or to close down! Why does it smell like a Gas Station Bathroom? Straight out stinks even tho the store looks to be clean, what is that smell! You can't even smell the fresh bread or onions. This is a prime location that obviously stays in business due to the location. Whoever owns this spot should be shame to have such a stinky restaurant. The City needs to be called because it's that bad. read more

Came in Sunday Morning 6/22 at 10:30ish & the young girl w/ brown hair that took my sandwich order was sweetest! I wish I caught her name but she looked busy once I went to pay. The sweetest worker I've come across in a very long time :) 5 stars for her read more

I always like me some jersey Mike's. The sandwiches were made correct & on point here but the service isn't the best. The staff were some kids though, so maybe don't have such high expectations for their service, lol. I ordered the big kahuna and original italian. Both were fantastic. I definitely recommend adding lots of the hoagie spread to both. read more

Jersey Mike's Subs - #13 The Original Italian (4 stars) - Sandwiches Near Me - Downey, California

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The sandwiches here are a true American classic. The service, quality and atmosphere is excellent. There's very little wait time. Ordering ahead is recommended during lunch time. read more

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Ariel was so helpful in getting a very large and complicated catering order placed over the phone for a work event. Many many thanks to Ariel and the rest of the team at this location for their hard work getting this order completed on-time! read more

Jersey Mike's has hands down the best sandwiches from a chain to-go eatery. The fixins are fresh. The staff is delightful. And if you order via delivery, they always get it right. If you order for pickup, it's ready when you get there every time. I applaud their business model. read more

Felt like having a philly cheesesteak and my usual places don't have them on the menu and a sandwich shop I used to frequent closed long ago, so I gave Jersey Mike's a shot. Small shop and still busy even though it was after 1pm. Guy that took my order was most likely new because he kept glancing at the menu (tip: you might want to have a laminated "quick assembly" guide behind the counter). Looks like they cater to pick up/take out orders because they only have four or five tables. Someone didn't pick up their brownie, so an attendant gave it to me. Score! Funny bit was one of the attendants was eating something from either Wendy's or Burger King, in their own dining area. Also parking is absolutely awful. read more

Jersey Mike's Subs - #17 and a free brownie. - Sandwiches Near Me - Downey, California

This is fire ! Had a number 4 secret menu item ! Woah this is good Im partially blind In my eyes but you don't have to see the sand which, gotta be able to smell the freshness and the literally tasty ness of the meat and cheese Don't forget that juice ! I love me some vinegar and OIL 10/10 read more

Jersey Mike's Subs - #4 The Number Four - Sandwiches Near Me - Downey, California

Let's start with what was good. Helpful employees, nice looking condiments and no line. I walked in to an almost empty restaurant. There was one person ordering and another employee came out of the back and offered to get my order started. I was offered a choice of bread and I picked wheat. The employee grabed a full loaf and, on a cutting board, cut it in half for my regular sandwich and then sliced the half horizontally to create the top and bottom. So far so good. Now let's share what did not go so well. The employee then grabbed the halves from the cutting board and placed both halves on the rear counter that looked like it had not been wiped for several sandwiches. No cutting board, no paperliner, only what looked like a dirty counter. He grabbed a tray of tuna mix, set it on the dirty counter and scooped tuna onto one half. I wonder how a vegetarian would feel. He then moved both halves of my sandwich back to the cutting board and let another employee finish assembling my sandwich. I was still a little grossed out from the initial dirty counter but a third employee greated me at the cash register as my sandwich was wrapped. I started to pay and felt the need to say something. Being I have worked in the restaurant industry most of my life, I felt I should voice my concern. I asked who the manager on duty was and the women who finished my sandwich and they man that was ringing me up both pointed to the man that started my sandwich. I started to back away from sharing my opinion and the man behind the cash register encouraged me to comment. I shared my concern with the what looked like a dirty counter top my sandwich was started on and was told that was just remanents from another sandwich, they said probably chicken salad. I asked if that looked clean to them because it was not wiped before making my sandwich nor after, and the remnants from previous sandwiches still littered the dirty counter. They both looked confused but by now the man / manager did not comment but smirked without looking my direction. I saw his expression and said, "I knew I should not have shared my concern". I left the restaurant disgusted and slightly perturbed. Now I know why the restaurant was empty. As a side note, and not the employees fault, the tuna was very bland with no flavor. I nibbled at half of my sandwich and threw the remainder out. I thought I should share as someone might care...obviously not the manager on duty. read more

They had clear markers on the floor and they put tables in front of the sandwich prep counter, to make sure we were social distancing. The staff was all wearing mask n gloves. They have so many options it was hard to pick so we asked our server Manny. He was so knowledgeable about the sandwiches n gave us all the options n helped us pick out 2 great sandwiches. Great choices Manny. Such a kind human being. Great customer service. We got: #26, Bacon, ranch, chicken, cheese steak: with lettuce, tomato, onions, cucumber and all the oils n sauces. Delicious!!! The sandwich was warm n the parmesan crusted bread was crispy on the outside n soft on the inside. We also added jalepenos. Yum!! #13, The original italian: loaded with all the good cold cuts salami, pepperoni, ham, proscuittini cappacuolo n provolone cheese. We added all the veggies like we did with the first. A great sandwich. Will definitely order this again but will add mayo n mustard. We also got a free chocolate chip cookie for checking in on yelp. It was soft n loaded with chocolate chips. Give me more, give me more. The gentle that rang us up n the young lady that was making our #26 were all super nice. They have CREAM SODA in their soda fountain. I WILL BE BACK!!! read more

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Located off Lakewood Bl in Long Beach by the Long Beach Exchange. Fairly new location. Inside is small a few tables and when the crowds come it can get packed inside. Overall a nice location and staff was pretty friendly and working hard. read more

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When I asked them to wash their hands there was a hundred and one excuses as to they already did. Two of them just came from the back. I don't know what they were doing in there. I just walked right out. They are trying to spread germs. read more

I give it two stars because I always like me some JM's sandwiches... other than that, it was Absolutely the worst experience "ever" at a JM location. I've been to many, and had my fare share of JM's sandwiches, I wish I could video the employee's working at this location, ha...with one person in front of me in line, it must've took 15 minutes to get 3 sandwiches made, ha.. what a joke! I'll give credit to the one employee who sliced up the meat&cheese for doing her part, but the other two who were just talking in the back room or just walking around like zombies... terrible!! can you imagine if we (customers) had spoken up and told them.. "what are you guys waiting for, why aren't you two helping and making the sandwiches"... god forbid you give some corrective criticism, I'm sure I would end up getting the stink eye for speaking out, or maybe a lackluster attempt at making my sandwich, ha.. All these employees barely communicated, lacked any warmth at welcome or even spoke to customers in the sandwich making process... maybe this is just one of those times, I stumbled in at the wrong place at the wrong time... it was horrible!! No life or energy at this place, zero hospitality and care for the customer experience!! Not once we're tables cleaned off (I cleaned my own) to sit and eat... 1 star for the Sandwich (cuz I am a fan) and 1 star for the tall employee girl for doing her part (unfortunately the other two employees ruined it for the entire group). No go here anymore ‍ read more

Order online the day before to make sure the sandwiches were done at pick up time, sadly, we had to wait, but not long. We were compensated for waiting with a free sandwich. Yipee! The sandwiches were fresh and made accurately with the higher prices a combo is close to $15. Still, the store was clean and the service was friendly. I would frequent this store more if I worked closer. read more

Jersey Mike's Subs - Service area - Sandwiches Near Me - Downey, California

I like Jersey Mike's. Have been coming to this chain for years now (different locations). My go tos are the #13 Original Italian (Mike's Way), #10 Tuna (with avocado, onions, and cheese), and the #56 Big Kahuna Cheese Steak. Staff here have always been super friendly and have had no issues with the orders. read more

Bad Attitude! Not worth coming back! My family thought it would a great idea to have sandwiches for lunch today. I walked in around 1:40pm today. I started to order my sandwiches. 1st. I ordered a giant number #8. The female sandwich maker who did not want to give her name. Started to make the sandwich. Asked me what kind of bread I wanted. Started to throw the meat on the sandwich. Then she put it on the white cutting table. There were other sandwiches being prepared. The white cutting board was not cleared of the other sandwiches. It had lettuce, tomato onions, and Mike's way vinegar sauce on the white cutting board where she put my sandwich. The sandwich I was ordering was for kids who don't want any of that. I explained to the second female that I wanted it made special. My kids don't like that crap that was sitting in on the white cutting board leeching into their sandwiches. The lady that was in charge started to say I'm jamming them up and I have to have it made their way. (Jersey Mikes Way) Not the customers way. I asked her what's with the attitude. She told me she has no attitude. There is only one person behind me who jumped in front of me because this lady didn't want to deal with me anymore. I should've just walked out and left, but I stayed. I had the second lady complete my sandwich. All the kids wanted on their sandwich was mayonnaise, mustard, bacon, meat, and cheese. How hard is it to make that sandwich? The lady in charge has a real bad attitude. Once again she would not give me her name. She told me she's not in sales and doesn't have to have good customer service. She told me she was a sandwich maker only. All I do is make sandwiches. What about upgrading to chips and a drink? Increase the dollar amount per ticket/receipt. I was in sales for over 30 years. I was always told to think like an owner. Always Increase your receipts. Cross sale. This will be my last time ever coming to this location. You would've thought with employees getting $20 an hour. You could hire a better staff. If you don't hire sales people. How are you supposed to sell chips and sodas, a.k.a. combos? How are you supposed to make rent? Somebody needs a coaching session big time. I'm also in the Jersey Mike's club, which doesn't mean crap. I have attached a copy of my receipt to prove that I was there. The time I was there. So the owner can go back and look at the videotapes. read more

Jersey Mike's Subs - This is the receipt from today's purchase that I actually was there. Please look at my review. - Sandwiches Near Me - Downey, California

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The number 13 is my go too always hits the spot food is good people are nice and always clean can't go wrong with Jersey Mike's

With the problems I had at the Traffic Circle location I thought I would try another store. I love Jersey Mike's but after this I might take a break and find a new sandwich shop. The employees at this location had no rush even thought it was the busy lunch time. Again, they put off their customers in line to work on orders coming in online. Finally placed my order and they were so backed up they pushed us through the line, was quickly able to say MIKES WAY, before I had to pay and stand to the side to wait for my sandwich. 10 minutes later got my sandwich and left. When I got home I realized they didn't put the signature oil and vinegar on the sandwich and the break was stale. It was the hardest sandwich to eat, spent $16 on! Felt completely ripped off and not going back to that location. For a customer who loved to walk into any Jersey Mike's location I now don't want to eat at any and it's more of a hassle. Going more mom and pop and less corporate. read more

It was as expected, a taste sandwich. Fast service and welcoming staff. I will come again and again when I want a sub in Long Beach.

The food is okay, an easy option for anyone in the nearby businesses looking for something simple to eat. Lots of improvement for the service can be made. It seems like the employees here are uninterested in working in the service industry. There are particular individuals working during the day time on the weekdays that I encounter who come to mind. The general attitude is like they're rushing you to finish your order and act like anything you ask is a hassle for them. In terms of the quality of food and taste, simple and basic options even though it's more expensive than some of the competitors making sandwiches (ie. Subway). The bread seems stale and lackluster in flavor. Despite all of this, it's definitely a quick bite and easy option if you're in a rush and want to eat something simple. read more

Very poor service and must have had poor training. Food was not made right(wrong ingredients) Staff seemed like they had no idea what they were doing . Joking around and not friendly. As a regular JM customer, I would say this location is the worst I have had. Should of gone to In-n_out , as I know what I will get. Very poor service and the bread was also way undercooked, remained me of Subway. Very dissapointed. read more

You may think the line is short, but it's not. I am done going here. Every time I try, I get in line and there are a ton of online orders ahead of me. I'm left standing there watching sandwich after sandwich being made, none for anyone standing in line. They eventually get to you, but be aware that you will be waiting a long time for it. read more

Two sandwiches ordered. Both wrong. Wife ordered roast beef and turkey and bacon ended up on it. I had to remake mine on new bread and add some lettuce since 8-10 shreds seems to be the new thing I guess. Garbage sandwich for $20: never again. read more

Sarah was super cool, and like always food is on point. We visited the area and walked to the restaurant and loved the location.

My husband went in there at 11:30am almost an hour he was in the line. That was bad though. When he came home turkey sandwich was saggy. What happened to ur crew s or staffs? Theyre all new people? Maybe u need to pay them more. You need to improve ur service & the way you pay them maybe thats the reason why theyre slow or quitting. My boss love ur place. I hope to see good changed soon. PEACE read more

I've had Jersey Mike's cold subs several times in the past at various lunchtime events, and they were just alright even with condiments. However, when I noticed that Jersey Mike's did hot subs as well (which I very much prefer over the cold subs), I knew I had to get one. The question was, which hot sub to pick? There were a handful! Jersey Mike's is generally more expensive than Subway, but the quality of their sandwiches is better than that of the underground railroad. Having had a Subway sandwich at a pot luck just 11 days prior to visiting the Jersey Mike's just south of Long Beach Exchange, I can safely say I wish that were a Jersey Mike's sandwich instead. While they are not the best sandwiches, they're one of the better ones out there. Admittedly, I don't consider myself a sandwich person by any means, so my opinion may contradict those of the true sandwich connoisseurs. Still, I've had my fair share of sub sandwiches in the past, and I can safely say that Jersey Mike's makes a good mean pipin' hot sandwich...literally! I stopped by on a Monday morning at 11:10 AM wanting a cheese steak. Only question is: what kind? I perused the hot subs menu on www.jerseymikes.com and was surprised to see that 2/3 of the cheese steak sandwiches were actually chicken. Huh? Makes me wonder how denizens from the City of Brotherly Love would react. In any event, since I prefer beef over chicken, that narrowed my choices down to Mike's Famous Philly, Chipotle Cheese Steak, and the Big Kahuna Cheese Steak. The Chipotle Cheese Steak was essentially Mike's Famous Philly, but with Chipotle Mayo whereas the Big Kahuna Cheese Steak also had mushrooms, jalapeños, and even more white American cheese. The winner? Big Kahuna Cheese Steak! After all, they say, "Go big or go home", right??? I also noticed a Yelp check-in offer for a free cookie. The cashier had a hard time applying the offer to my order, but was able to do it. There were large cookies, and there were small cookies by the cashier. For obvious reasons, I was hoping the free cookie was the large one, but alas it was the small one, which there were only a few of left at the time I visited. Oh well. It was about a 10 to 15 minute wait before my name was called. I actually decided to order my sandwich to go before I realized how empty the interior was. My sandwich was presented inside an elongated paper bag similar to a bag of French bread you'd see at a supermarket. Inside the bag was the Big Kahuna Cheese Steak underneath a wrapper. When I opened the wrapper, I was amazed at how smokin' hot the sandwich was! In fact, it felt so hot I didn't want to hold the sandwich with my bare hands! I had to use the wrapper so as to not run the risk of dropping my sandwich on the floor! How was the sandwich? De to the lish! The ooey gooey melted cheese, which I experienced in every bite, really stole the show! Everything else was cooked very nicely, but I didn't taste as much of the peppers and onions as I had hoped for some reason. The rosemary parmesan bread made up for that; having had so much white and wheat bread in the past, the rosemary parmesan stimulated my taste buds with every bite I took. I also went with a Stubborn Agave Vanilla Cream Soda. Loved it! It was such a nice deviation from the other traditional brands like Mountain Dew and Pepsi. As a fan of vanilla, I can safely say that if the vanilla cream soda is an option at any soda dispenser, I'm almost certainly going to pick it! I decided to save my cookie for later, so I placed it in the sandwich bag and returned to work. A co-worker noticed I went to Jersey Mike's for lunch and asked what sandwich I had in my hand. I told him I had something delicious in the bag...a Jersey Mike's chocolate chip cookie! And it was a pretty good one too! While the sandwich didn't exactly 5-star wow me, I was overall impressed and satisfied with the Big Kahuna Cheese Steak. Next time I go to a Jersey Mike's be it Long Beach or otherwise, I'll have to try the chicken cheese steak to see how it compares! read more

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Visited this location while traveling out of town. Horrible customer service. 3 employees standing behind the counter doing nothing and it took a bit for someone to ask if I needed help. They were not busy, there was no one else in line. The girl making the sandwich was lazy and rude. She did not put complete slices of cheese on the sandwiches' and also did not put the "normal" amount of meats on the sandwich. #13. When I pointed out that the slices were about 1/4 of the normal slice of cheese, she said she would another slice but would have to charge me extra and the cheese only needed to cover the bread. The sandwich did NOT taste anything like the sandwiches we have had at another location, not all the meat was put on the sandwich. Thank goodness this location was not our first time at Jersey Mikes because had it been our first time trying it, we would have never tried it again at stuck with the "competitor". I went to another location today and asked them if JM's offer senior discounts, and they said yes it you ask. I was also told all the Jersey Mike's should be the same. This location in CA said we do not give senior discounts. I told her I would never come back even though they are within walking distance of a hotel we stay at in CA regularly and I told her we would drive to another location rather than come back to that location. I also filled out an online feedback on the app and no one ever responded so obviously they could care less. Bad owner = bad employee attitudes!!!! DO NOT go the 3821 Lakewood Blvd, Long Beach, CA location. You won't be happy if the same lazy staff is working when you go there. read more

What a ripoff. The prices keep going up and the sandwiches keep getting more and more sparse. I watched as they sliced 3 ultra thin slices of cheese. Who do they think they are fooling? Again with the meat, sliced so thin you can shin a light through it. I'd like to know how many ounces of meat actually go on a regular sub, because they are shorting everyone. Stop being cheap Jersey Mikes! Because your sandwiches are not! Back to Subway for me. read more

Abby, Elena and Amari are super friendly and helpful. We came late and they helped us out. Come on in

Bought Two regular size tuna sandwiches on wheat. When I brought them home they were on WHITE BREAD! Very vinegary! BREAD WAS WET! Completely mediocre! read more

Won't go back to this location (not that anyone cares). 5pm, no one in the store. Waited 20 minutes for them to help me (I was first in line with only 1 person behind me). I feel bad for the gentleman, as he was left to do mobile orders on top of in-store customers, and his coworker wouldn't help him and insisted she make bacon. When he asked for help again, she took her sweet time and rudely answered me. They only had white bread (I'm guessing mobile orders are all wrong since you only have 1 bread type available). They didn't apologize for the wait or inconvenience of limited selection. read more

This location is Ok for the most part, The Famous Philly is great. However, please avoid ording online as they keep on forgetting to add the addons I ordered for my sandwich, a waste of a few bucks for advocado read more

Staff was courteous, great service, sandwiches as always were Mike's Way and done fast. Clean restaurant and a good dinning experience

Abby & Amari were so helpful and kind when I came in to grab some lunch for the fam. Both were quick to point out their popular subs and double checking my order was correct. Will be back soon! read more

Eric the Store Manager is awesome! Made a great sandwich and had a great attitude! Also, shout out to Samantha the District Manager who got me there. On her day off, she listened to me vent about a bad experience at a different location. She calmed me down and just handled the situation like a true professional! Thank you Erik and Samantha! Have to amend my review. Although I stand by my review of the Store Manager, I'm disappointed that the District Manager did not follow through with what she promised. She promised me a refund due to bad service at another location. Never happened. I had high hopes that finally someone would do what they said they would do....not this time. read more