Good food, but it looks like everyone in here hates their job. No energy in here at all. No eye contact. I work in sales and this by far was a horrible experience. I came at 2.40pm 7/6 and the three employees here hate their life. No acknowledgement that I exist. I would not recommend going to this location ever again. read more

I am writing this review for the employees that were working upon my visit today. I had a large order (24 subs) and I have to say that they did a superb job of keeping their cool and firing subs out. The line backed up a good bit and I could tell the stress in the air, to be honest I would have been pissed at me if I were them. So I guess this is more of an apology than a review Either way thank you people for helping me out today. You guys rock 5 stars ***also disregard the 1 star review below me the reason they took so long was because of me. read more

Came here several times and I like this place: good sandwich, Mike's Way is awesome (except I don't like mayonnaise so I asks for mustard), good environment, and friendly employees - 5 stars. This place is also by the gym, Mod Pizza, Trader Joe, etc. so it's convenient. Beware of 5-7pm peak hours. @Jersey Mike's Business Owner: You're welcome. read more

Jersey Mike's Subs - 14. The Veggies. Good dinner after a workout next door - Sandwiches Near Me - Long Beach, California

Nice location but service wasn't anything special bread was a little hard and they barely had any tomato slices cut at lunch time. Other then that a pretty average jersey mikes read more

Jersey Mike's Subs - #13 The Original Italian - Sandwiches Near Me - Long Beach, California

I've been to this location several times with my family and they almost always mess up at least one order. In today's order they messed up all 5 sandwiches we ordered. Was my last straw and I'll be getting my sandwiches somewhere else from now on. read more

I found out that I do not like american cheese, that's just me, I'm sure lots of people love it. I'll probably go back and try something but with no american cheese. They were nice and masked and the store is clean. I had the philly cheesestea read more

Jersey Mike's Subs - Never had anything from here before, I hope it's good - Sandwiches Near Me - Long Beach, California

I just became a new fan of Jersey Mike's. This is the second time visiting this location, your associate are very unfriendly and come across as rude. This place is very dirty and they should place your sandwich on paper instead of placing it on the dirty counter! I took pictures of this mess! I threw my sandwich away cuz he was dropping my meat on the dirty counter. I didn't feel comfortable saying anything cuz there were others in your dirty place. read more

Just look at the picture: WOW! I ordered the CA club sub, in a tub ($10.65) and added lots of jalapeños, banana peppers, relish and pickles. It was delicious! I usually get it as a sandwich, but decided to get it as a salad and it did not disappoint! Line was a bit long, but the employees worked really quickly to get everyone in and out the door. read more

Jersey Mike's Subs - Sandwiches Near Me - Long Beach, California

Jersey Mike's is my new sandwich stop!!! One of my daughters bought me a sandwich and now I can't stop buying them. They're a delicious lunch and I've been to more than one location. read more

Not a Jersey Mike's fan, but my husband is. I went in was the only customer at the time, I ordered 2 sandwiches when the girl taking my order asked if that was it I said no but is she could work on the first 2 while I decided the 3rd she seemed to her an attitude. Before I done the girl at the register was asking me if I was paying cash or card I told her I was not done ordering, she yells to the other 2 worker "I'm off yall" and walks to the back. One of the sandwiches I ordered was hot so she comes back to make that sandwich. Rudeness is never okay. read more

They always get my online order right. And it's always ready on time! Waiting for me... Perfect on my work days/lunch breaks! (Only thing is waiting for parking in that area) read more

Where's the meat?? Subway may have questionable ingredients but at least it fills you up. Im not paying over $10 for a 6" that looks like it was made in a winco. read more

This location SUCKS!!!!! I wish i could give them a ZERO! Staff takes care of in store orders that clearly placed order after my online order and i waited HALF HOUR FOR A SANDWICH! I will never return or suggest this location to anyone! I will forever pass you by because this experience was ridiculous! Store was flooded with online people waiting while in store walked in and got what they wanted in timely fashion. Pass this location and try another near location. If i didn't pay in advance I would have left!!!!!!!!!!!! read more

I had an online order today and waited half an hr for my food. I was patient because I also work in food and know the feeling of handling customers and online orders at the same time. Once I got back to work I started eating and took a few bites then noticed that I didn't have any pickles (I asked for extra pickles) so I opened my sandwich up and i just froze. I WAS EATING RAW BEEF!!!!!! I've had medium rare steaks before but this was completely RAW. How do you not realize this when you're making a customers meal? Definitely not going to eat at any Jersey Mikes again. read more

Somehow this location always has the worst service. Sometimes they don't spread the toppings to the ends. The people working here don't look like they want to be working here. I've had some rude encounters too. Sandwiches are more expensive than others but it is good. I just don't know about $20 for a sandwich. It takes a long time to get rewards too... read more

You guys need to train your employees better there shitty at making sandwiches. The guy rolled the sandwich so tight all the lettuce came out and it was very squished. WTF and very messy. read more

These are the best subs ever! The bread is fresh, not thick and easy and the meats are so juicy and fresh! I love that they cut their meats at the time they build their subs! No dried out meats! Everything is so fresh! If I could give them more than 5 stars I would! Not to mention the staff is amazing!!! read more

I just left this restaurant with the worst taste in my mouth.. horrible customer service no smiles. I went in happily to redeem my birthday coupon not a happy birthday. Something's wrong somebody needs to fix what's going on in the store.Glad I use my birthday coupon cuz I'm never going back. read more

Don't ever order through the app and snow up here. They will make sure everyone who is in line to order gets their food before you. I've been standing here waiting for 45 minutes and they just looked up my read more

This has got to be the friendliest fast food restaurant I have ever been to. Everyone was promptly greeted and Mona handled the cranky man ahead of me with great direction and a smile. The team behind the counter had efficient and respectful communication with each other. It takes a lot to impress me in that regard and they did. This is a great example of what the industry standard should be. If Mona is not the manager, she should be! I got the #43, chipotle cheesesteak as a wrap. They only had wheat tortillas, wasn't thrilled with that and most other locations cut the wrap in half but they didn't. Minor notes compared to my great experience! read more

Jersey Mike's Subs - Counter - Sandwiches Near Me - Long Beach, California

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My firs time trying Jersey Mike's. This location just opened today, 4/20/16! I ordered the chipotle chicken steak sandwich. Upon unwrapping it, I noticed the sandwich looked like someone stepped on it and threw it across the restaurant. Then while eating the sandwich, some bites were all cheese, others all onions, whoever made the sandwich stuffed everything in like a taco. Overall though, for those bites that I did get that had chicken mixed with the other ingredients, it tasted pretty decent. I would probably come back here again, hopefully a more experienced staff will be able to deliver a better product. read more

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My husband went there tonight 7/31/20 at 5:30 pm the girl behind the counter was rude he said no pepper on his sandwich n she kept putting it on n she the threw it in a bag with my sandwich n he said I dont want that sandwich now so he only bought my sandwich and it was supposed to be a chicken sandwich with only cheese he brought it home n it had everything on it n the bread was so soggy from the peppers I couldn't even eat it. We stayed away from here for a long time because the Service n food was terrible so my husband said let's just try it again because when it first opened up the manager that was there before was amazing and were the sandwiches not any more. I just tried calling to talk to a manager no answer. What a shame never again. We live in Bixby Knolls n there are much better places else where. read more

So glad to see a jersey mikes in my neighborhood. I'm giving it 3 stars and that's very generous. I know they are a new location so I'm hoping they can get it together soon. I love there tea selections, and The lady at the cash register is very nice . My complaint is with the other employees , they don't seem to be properly trained or want to be there. Please jersey mikes hire some better people that can get my order right ! I've had my order wrong 3 times so far. I've been to other locations and they all use the same bread which really makes the sandwhich but the bread here seems to be different and not as fresh or good. Another thing I noticed was there was dirty water all over the floor by the soda machines and no one was cleaning it up. read more

Jersey Mike's Subs - Where is the meat ??? terrible.. Will not go back to this location !! - Sandwiches Near Me - Long Beach, California

Ordered our sandwiches on Uber eats. The wrong sandwich came. It had onions, when we instructed no onions.

Only been here a couple times even though I live close. I spoke to the manager named Samantha about some issues I was having with placing my order on the app on my phone. She assured me I wouldn't be charged multiple times and if I was to have been charged multiple times she would correct the problem. I showed up and she recognized my name for pick up and assured me that I wasn't double charged. I loved that she went out of her way to help me and let me know. Shout out to Samantha! read more

I'm extremely grateful for Markquan! It was my first time eating at Jersey Mike's and he was nothing but helpful, kind, and patient with me. Honestly, it takes me forever to choose from any menu when I do eat out but he found my sandwich in 30 seconds! I appreciate your customer service. Will be coming back soon! read more

Jersey Mike's Subs - Sandwiches Near Me - Long Beach, California

Too expensive!!! payed 13 dollars for a BLT, chips and drink. The bacon was dry. Should've went next door and get a pizza. Never again wasting my money on mediocre sandwhiches. read more

In my opinion, this place shits on Subway. I say that wholeheartedly considering the fact that I USE to be a subway employee LOL. Basic turkey sandwich from JM has my heart. read more

Great and fast reliable service. The staff is very friendly and accommodating. Definitely coming back

OMG! This place is so good! I always get my usual and the staff here always recognizes me and takes the best care of me. I've never been disappointed, and even if something is missing, they take care of it immediately! I love the fresh meats that are carved off the roast! I'm salivating right now thinking about it, I can't wait for lunch tomorrow! They offer a rewards program, so after so many subs you can earn a free one! I don't frequent a lot of restaurants a lot but this one I proudly do! It's so close to my house, I'm super lucky! Go get a #9; "Mike's way", it's so worth it! read more

I enjoyed the sandwich here. I got the philly cheese steak. I use to work at Subway and I can tell the quality of Jersey Mikes surpasses Subway by a long shot. However, there is a higher price to pay. At Subway, you can get a footlong for about $6-9. Here, you get about half that for $8-9... I am not a big sub person but I wanted to see what the hype was so I tried it. The service was really good and I got a free cookie for it being my first time and for checking in. Probably won't go here often due to price and my lack of excitement towards subs, but if you like subs, this place deserves a try. read more

So ordered online at jersey mikes... excited for sandwiches. I tried to order online and while my sandwich for the most part was okay i really wanted banana peppers. I got none despite writing it twice, which can be seen on my receipt. I eben put thank you. I may have to just continue to go to the one on Lakewood Blvd. read more

Jersey Mike's Subs - So ordered online at jersey and i really wanted banana peppers. I got none despite writing it twice... not happy - Sandwiches Near Me - Long Beach, California

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The big guy seems to be the only one that knows what they're doing. Great service but they need to send this guy some help! Food is amazing as always! The number 13 Italian mikes way with the red sauce is bomb.com! read more

Don't order on line with these folks, I pick up my order and after getting home they shorted me items I paid for, they think I'm going back out to pick them up because they screwed up. Hell No read more

Holy moly. $40. Really? My young Polish wife wanted a sandwich. In the NYC tri state area you can just roll up to any Italian deli and get a great one. In Florida, you can go to Publix. I didn't realize that you could actually make a bad sandwich until I moved to Ca. It's meat and cheese between two chunks of bread, right? Easy Peasy. I guess that's what Californians think about burritos when they go to DC. I'm not saying there are NO great sandwiches in Ca., but sometimes you just want one! You don't feel like spending two hours researching and another two hours driving. Yeah, yeah yeah, I know you can just make one.. SHUT UP! I WANT A DAMN SANDWICH! NOW!!!! Well, I'm here to tell you that you CAN get a good sandwich pretty much anywhere, but you are going to pay. I think Jersey Mike's are pretty much everywhere. I think they're attempting to one up Subway (and they do), by bringing the great sandwiches of the NE to the masses. Maybe I'm lost in the past, but I don't think I've ever paid more than $8 for a sandwich. Jersey Mike's charges around $15 for a giant Italian combo. For the same thing (with Boar's Head cold cuts) at Publix it's under $8. Yes, I know, it's worth it not to be in Florida. I agree. But there are Jersey Mike's in Florida, and it's still $14 for a giant. I get it if it's a few dollars more, but the Jersey Mike sandwich is 2x the 'normal' price! It's a great sandwich, I can't deny it. And the Giant IS a little bigger, but the price is too high. I will definitely be back to Jersey Mike's, because you will absolutely get an amazing sandwich, but it won't be my go-to place, unless there's nothing else around, and I'm just too lazy to make my own. read more

This place has consistently gone downhill. The sandwiches have little to no meat at the ends. They forget special instructions. They forget to add extra bacon or cheese. Basically only the middle of the giant sandwich has anything on it. The ends are garbage. Very disappointed in what was once my favorite go to places. read more

Great sandwiches and friendly people all the time. This location always has friendly and lively people working here. You can have a bad day and walk in, get your food and walk out with a smile on your face. The sandwiches are actually pretty good too. My favorites are the philly cheese steak and #13. Oh and the cookies are good too. read more

Jersey Mike's Subs - Sandwiches Near Me - Long Beach, California

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I order from this place all the time for my work at the hospital. Surprisingly, they have never messed up our orders and all our food has been delicious every time we have ordered from them. In fact, we usually order 10 to 15 sandwiches at a time. So I went there in person with a buddy of mine, and we were both impressed at seeing how professionally our orders were handled and prepared. Those 2 guys behind the counter (1/4 or 1/5/20, I think) both deserve a raise for courtesy, expediency, and professionalism in their craft. Seriously, I now understand why their subs are the best... the preparation is the same! I love JM, and I will continue to order from them for my 100+ colleagues at MemorialCare Long Beach Intensive Care! read more

TLDR: Poor experience with staff, online order not received, unhygienic food handling, 2/5 of my orders wrong despite waiting. I've been to this Jersey Mike's location before and I hadn't had a bad experience until now. I placed an order online, arrived a couple minutes before the time it said my order would be ready, waited a little before walking in and when I asked, the guy working the counter said there were no orders placed online that u had the wrong location. I showed them my order number and it had their location on there then suddenly they found it. I then had to wait another 40 minutes for them to get my order they hadn't started together. During my time waiting I saw the guy behind the counter drop the ham they were slicing, on the counter and continue to use it without the station or all the other food it touched being cleaned, who knows how they handle food when no customer is inside. After that I saw them just place a bag on the cash register desk, I assumed it was my order and when I asked the other worker just annoyingly looked at me without responding. I hope they can improve their next customers experience, because this really made me not want to go back again. After first writing this review and opening up the sandwiches, 2 of the 5 orders were wrong, different breads and missing add ons that had been paid for, this was besides me waiting there where they could've asked or told me if they were out of toppings or ingredients. read more

I normally like Jersey mikes. Normally I have no issue. But today I went in there and told the girl what I wanted and both Sandwiches were wrong when I got home. I am irritated because one of the sandwiches were hot so it was going to take a bit, so I sat down. I had her repeat the order back to me and still she got it wrong. When I am spending $30 on two sandwiches I would like them to be correct. Also now that I am sitting here wanting to email JM I realized she did not give me a receipt. UPDATE: I called them and the manager Logan is making it right. He was very thoughtful and pleasant. read more